TS3992 my iPad is stuck on iCloud back up and when I click on OK nothing happens. I tried to turn it off to hard boot it and it will not turn off. Any suggestions?
Hi
My iPad2 is stuck on iCloud Backup. When I click on OK, nothing happens. I tried to hard boot it by turning it of and still nothing happens. What can I do to fix this?
Reset it by holding the Power and Home buttons at the same time until you see the Apple logo, then release.
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I am getting a message "iPad Not Backed Up". When I click on "ok" on the message, nothing happens - it is locked. Thought turning off the iPad would help but because it is locked, it won't let me slide to power off.
Have you tried plugging the iPad into power and letting it backup over Wi-Fi?
You should be able to reset your iPad. -
When I try to update my iPod Touch, I get an error message saying "The iPod Software update server could not be contacted. Make sure your network settings are correct and your network connection is active, or try again later." Has anyone else had that and how do you end up updating your iPod?
Update Server
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
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- Try on another computer/network
- Wait if it is an Apple problem -
Thisd morning I was not able to access my Ipad anymore. It says 'IPad not Backed up' and even when I click on OK, nothin g happens. I tried to turn off and on the Ipüad and even took out the SIM Card, but nothing.
Welcome to Apple Support Communities
Hold Sleep and Home buttons for 10 seconds until your device restarts, so you will be able to use your iPad again -
i tried to remove the rotation lock, it is not off but the screen still will not rotate. Any suggestions?
it is not off but the screen still will not rotate
Well, if it's not off, that means it's on. So naturally it will still not roate. -
my iPhone 4 has just shut down. Rang the phone then vibrated for 2 minutes bank screen, will not turn on, also tried charging and will not charge. Any suggestions? I did download a ringtone app and went on to iTunes to sync!.
Try charging the iPhone via a wall socket for at least 30 minutes then try a reset by pressing and holding the sleep/wake button and the home button for 20 seconds (maybe longer) until the Apple logo appears, ignore the red slider. Then turn back on. You won't lose any data doing the reset.
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I put the wrong apple id on my icloud account information and it will not back-up. how do I update account information
Hello there, vanzbd.
The following Knowledge Base article has the information you are looking for:
iCloud: Change iCloud feature settings
http://support.apple.com/kb/HT2519
Specifically:
Turn off iCloud completely
Depending on whether you want to stop using iCloud on all or only some devices, do one or more of the following:
On your iOS device’s Home screen, go to Settings > iCloud, then at the bottom of the screen, tap Delete Account
Once you've performed this step go back to Settings and add the correct iCloud account.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
I am trying to open iPhoto 9.3.2 on my iMac with OSX 10.7.4 and even after downloading the iPhoto upgrader it still will not open. Any suggestions.
Resetting Printing System helps OS X recognize new printers.
http://support.apple.com/kb/HT1341
When you add the printer, make sure you use IP > Jetdirect and the correct printer IP address. -
On my touch I have an iCloud backup message asking me to check my settings, when I click on settings nothing happens and the screen goes black. It will not allow me to turn my touch on or off. What should I do to rectify this?
Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430 -
I just bought a nano and am trying to sync to itune on my mac. It tells me I need the latest version of itune. When I try to download this it tells me I need a new OS. I have updated both and my nano still will not sync. Any suggestions?
Numbers documents from iOS need Numbers 3.2 on a Mac to open. And Numbers 3.2 requires Mavericks. If you are using Mavericks you can get Numbers 3.2 from the Mac App Store. It will be free IF you have Numbers 2 (iWork '09) installed. Otherwise you must buy it.
Your other option is to send the Numbers file as an Excel file via e-mail to yourself to open with an earlier version of Numbers. -
Hi
I have been given a MacBook Pro and have downloaded all the recent updates.
Safari will not open.
Any suggestions on how to fix this problem would be appreciated
Regards
lb6301OK, the only thing that I can suggest at this point is to take the machine to your local Apple Store and have them download and install the latest version of Safari. It's likely something that they'll do for free if you get a nice Genius...
I don't know what I was thinking about - finely figured out that you MUST have an iOS or other device!
Sorry we couldn't solve the problem... hopefully, you've a nearby Apple Store? Or an AASP?
Clinton -
I have Maverick installed and my mail, Safari, Mac App Store, and iMessages apps all say that they quit unexpectedly and will not open. Any suggestions?
Process:
Mail [605]
Path:
/Applications/Mail.app/Contents/MacOS/Mail
Identifier:
com.apple.mail
Version:
7.2 (1874)
Build Info:
Mail-1874000000000000~1
Code Type:
X86-64 (Native)
Parent Process: launchd [164]
Responsible:
Mail [605]
User ID:
501
Date/Time:
2014-05-01 22:11:44.754 -0500
OS Version:
Mac OS X 10.9.2 (13C64)
Report Version: 11
Anonymous UUID: 5D0F67F3-4D58-F054-66B6-24017FD68ADC
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
VM Regions Near 0:I will check. Can the security update be installed if you can no longer open the Mac App Store app?
I was listening to the MacCast podcast and the host had a similar issue and did something similar to the link below. I am concerned that I may mess something up by doing this.
http://macs.about.com/od/usingyourmac/qt/Fix-Spod-How-To-Fix-A-Spinning-Pinwheel -Of-Death.htm -
I have a MacBook Pro and it starts up but the screen will not come on - any suggestions?
I have a MacBook Pro and it starts up but the screen will not come on - any suggestions?
The simplest operation your Mac can do is start up with the Option key held down. The code is all in ROM. It uses a One size fits all resolution to light up the display and draw an icon for each potentially bootable Volume.
The most effective thing your Mac can do when confused is to start up using the Shift key. It does one pass of Disk Utility "Repair Disk" then boots up with minimal extensions loaded and ask you to login. But if your Mac is really sick, it may never get there. -
HI there all, have got a 2 year old macbook pro that just recently wont start up. Even if I know the battery is fully charged. What I have to do is remove the battery, wait a minute or so, insert back in and it will fire up. Any ideas?
Try the old two stand-by's first:
Reset PRAM, and;
Reset SMC.
If that doesn't help, call back,
Clinton -
My iphone 4 will not power up, any suggestions to correct the problem ?
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Plug it into the computer and start iTunes. Hold down the sleep/power button and home button together for 10 seconds, then release the power button and continue to hold down the home button until a message appears in iTunes telling you an iPhone in recovery mode has been detected. See if that works
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