TS3992 my screen has frozen with message from icloud and I cannot unlock it

My ipad screen has frozen and I cannot unlock it.An icloud message tells me to go to settings but the message won't clear off the screen. I cannot unlock or lock the screen

Reset it by holding the power and home buttons at the same time until you see the Apple logo, then release.

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Hi have brand new ipod touch and the screen has frozen with the apple icon and a blank recharge bar below it any ideas how to fix this please

u there

Have you tried resetting the iPod:
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
Next connect it to your computer and try to restore the iPod via iTunes on your computer.

My ipad screen has frozen with an icloud update reminder not responding. Can anyone help?

My ipad screen has frozen with an icloud update reminder not responding. Can anyone help?

Try a reset:
Hold the Sleep and Home button down until you see the Apple logo.

HT203175 i-pod touch screen is frozen with the apple logo and a bar under it

i-pod screen is frozen with the apple logo and a bar under it

If your phone has been modified this will not necessary help...
Unable to Update or Restore
http://support.apple.com/kb/HT1808

Help urgently needed please ! My Iphone 4 is on silent vibration mode, received a call and has frozen with the Iphone unusable and yet vibrating. I have tried switching off, connecting to power, connecting to laptop and removing SIM card ???

Help urgently needed please ! My Iphone 4 is on silent vibration mode, received a call and has frozen with the Iphone unusable and yet vibrating. I have tried switching off, connecting to power, connecting to laptop and removing SIM card ???

Problem solved... just saw the answer in another thread... https://discussions.apple.com/message/13110222#13110222

HT201210 I attempted to install iOS 7.0.2 on my iPad (3rd gen). The screen has frozen. Have tried resetting and restoring (via iTunes). Error mssg says that my iPad cannot be restored. Now what do I do?

I attempted to install iOS 7.0.2 on my iPad (3rd gen). The screen has frozen. Have tried resetting and restoring (via iTunes). Error mssg says that my iPad cannot be restored. Now what do I do?

Hi there hhcd92!
I have an article here for you that can help guide you through troubleshooting this situation:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Thanks for coming to the Apple Support Communities!
Regards,
Braden

IPhone 4 my start up screen is frozen with the iTunes logo and a pic of the plug in cord..help

iPhone 4 my start up screen is frozen with the iTunes logo and a pic of the plug in cord..help

If your phone isn't jailbroken, follow the instructions in this support article:
iOS: Unable to update or restore

Brand new Ipod touch bought yesterday - Screen is frozen with an itunes emblem and cable. Unable to refresh or restore ipod. Computer and itunes does not recognize ipod.

This is first Ipod for me - I have had less than one day. Screen is frozen with itunes emblem and cable. Unable to refresh/restore or do anything with ipod. I turn off/on and get the same frozen screen. My computer does not recognize ipod. Itunes does not recognize ipod so I cannot restore.... Should I take this ipod back and get a new one? Is this normal?

Before you can use the iPod you have to activate it by connecting it to a computer with iTunes. Try the following to get your computer to see the iPod so you can activate the iPod.
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows

My screen has frozen with a picture of itunes and a usb cord cannot shut it down or anything

my screen on my ipad 2 is frozen with itunes and a usb cord picture on it. cannot shut it down or anything

You are in Recovery Mode. Follow the instructions below to recover your iPad.
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release the Sleep/Wake and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button.
5. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
Note: You need to be patient and repeat the above many times to recover your iPad. Data will be lost.

After charging my iPhone 5s the screen has locked with the Apple symbol and will not switch on or off even after connecting to iTunes , i am using the original Apple charger

Has anybody had a similar problem , after charging my iPhone 5s (with the Apple charger and cable ) , the screen on the phone has locked with the Apple Symbol , the phone will neither switch on or off for me to take any action , restore , upgrade etc

I think your iPhone must be stuck in Apple logo. If so, you need to read the help guide: iOS: Not responding or does not turn on - Apple Support

My iphone is sending messages from icloud and my phone number is not listed in the icloud settings now, just my e-mail address

My icloud used to have my phone number as an option to send messages from but now it is gone and only my e-mail address is there. This never happened prior to downloading the ios 7 update.

if you turn imessage off then restart your phone turn imessage back on it worked for me

Purchased used ipad on ebay and it has not been released from icloud and seller doesn't know how to find it. Says he got from another person. How do you unlock it? HELP!

Purchased a used ipad on ebay, seller says it is locked in icloud and not released. He said he got it from a friend, but didn't know the id or password to get ot released from icloud. I asked if it was stolen of which I have not heard from him yet. Does anyone know how to get it reset so it can be used? HELP please!!

You cannot, and Apple won't unlock it for you. Ask eBay for a refund.
(111289)

Hi - I was updating the operating system on my I-Pod touch (to Ios 5). After the download finished an error message re my touch came up. The Ipod has frozen, with the apple icon and an empty bar on the screen. I can't hard reset. Help!

Have checked and have the latest version of I tunes.

What did the error message say? The following lists the common error messages and their resolutionL
iTunes: Specific update-and-restore error messages and advanced troubleshooting
For your immediate problem,:
- Try placing he iPod in recovery mode and then restore via iTunes. For recovery mode:
iPhone and iPod touch: Unable to update or restore
- Next try DFU mode:
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- Last, let the battery fully drain. Then cahrge and try agin.

I've added to ios6 to my new ipod touch with no problems. I'm trying to now restore the factory settings but the screen is frozen with an itunes sign and lead pointing towards it. The ipod won't even switch off. Can anyone help as it's driving me crazy

I've added ios6 to my new ipod but tried then to restore the factory settings. It won't extract any settings and the itunes then tells me that the server cannot be reached or is unavailable. I've been trying all day. Now the ipod has a itunes sign and a computer lead pointing towards it on the screen and this is frozen. It won't switch off or do anything else. Any ideas as this is now driving me crazy.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

HT4623 my IPad mini has frozen with the message under ICloud Backup Window saying this iPad hasen't been backed up in two weeks. I have synced it under iTunes. What more is needed?

IPad mini has frozen with ICloudBackup window showing and msg "This iPad hasn't been backed up in two weeks. Backup happen when this iPad is plugged in, locked,, and connected to WiFi.
I have synced it with iTunes while computer is connected to internet. What more do I need to do.I can't get rid of this window by hitting OK
Ther display shows the correct time, but I cannot "slide to unlock".

Try this now. Reboot your iPad.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

TS3992 my screen has frozen with message from icloud and I cannot unlock it

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