TS3992 the iCloud backup window blocks access to my mini iPad, what to do?
The iCloud backup window blocks access to my mini iPad, what to do?
Previous posters on different threads to same issue stated that resetting iPad by simultaneously holding down Sleep and Home buttons for 10 seconds will initiate a hardware reset (ignore the slider to shutdown) and clear the issue.
Prior to upgrading my iPad to 6.1.2, it went into the same iPad bricking modal dialog. Apple has an OS issue that needs to be resolved. User's shouldn't have to restart their iPad because of an iCloud backup timer. I couldn't use my iPad for a week on vacation because of this error and I didn't know the reset trick.
Similar Messages
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The icloud backup window appeared on my ipad screen. I pressed Ok without thinking and everything on my ipad seems to have locked.And the icloud backup window won't go away.
Welcome to Apple Support Communities
Hold Sleep and Home buttons for 10 seconds until the iPad restarts, so you will be able to use the device again -
The icloud backup window is stuck on my IPAD. I have already tried to reset the IPAD
The icloud backup message window in stuck on my IPAD, I tried the reset button and it did not work.
My ipod is already in recovery mode just when i plug it in it says that i must enter my password but i cant since its in recovery mode.
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TS3274 iCloud Backup window on screen....ipad is frozen
iCloud Backup window on screen and ipad is frozen
http://i1224.photobucket.com/albums/ee374/Diavonex/Album%201A/bdf79ba74704979ba9 e220a2b11fec97.jpg
http://i1224.photobucket.com/albums/ee374/Diavonex/Album%201A/1afe952dffcdd516d9 2babf54fe4553b.jpg -
My iCloud has not been backed up in 2 weeks. The iCloud back up box appeared on my iPad mini and it will not exit. I click the "ok" button, but the box will not go away. I have tried to power off the iPad but am unable to do so because the box is disabling all iPad capabilities. My iPad is connected to a power source and wi-fi currently, but I can't get into settings to force the back up right now.
Press the power button and home button at the same time and keep them pressed until the Apple logo appears - then let go.
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Ipad stuck with icloud backup window - unable to access account
My iPad is stuck with the icloud backup window showing.
Both the Ignore button and the Settings button are ignored (they blink when I touch them, but nothing happens).
I cannot power off. No other icons on the screen respond.
I plugged it in, but that did not change the symptoms.
The wi-fi is working just fine for all my wireless devices.
I have been hitting ignore to the icloud backup notice for some time now since I changed my Apple Password as I have nothing on the iPad that I wish to back up.
Now it is unusable and I need it this afternoon for my facetime with my daughter in Australia.
Help.
JimTry a reset: Simultaneously hold down the Home and On buttons until the iPad shuts down. Ignor the off slider if it appear. Then turn the iPad back on using the On button.
Not sure if this will resolve the issue, but shouldn't hurt. -
iPad is locked up with iCloud backup window. The ignore and settings buttons do nothing. It is like the iPad is locked up
If you are unable to cancel or power down, try resetting:
Hold the home and power buttons at the same time until the Apple boot logo appears. No data will be lost. -
I have in my ipad icloud backup window open and I can't close and I can't do anything I tried to press OK and nothing happen is freezing
Have you tried a soft-reset ? Press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider if it appears), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
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How can I restore the photos which I restored in my iCloud Backup ?
Does not restore ! Just remaims idle !
Pls help !I fixed this issue after a lot of time and pain (see below)
Seems to have come up on various threads so it seems to be an issue and should be escalated by Apple. They were none the wiser at the genius bar apart from telling me the iCloud backup is probably corrupted and I should call Apple care (as if that is going to do anything)
https://discussions.apple.com/message/18829957#18829957
https://discussions.apple.com/message/17988389#17988389
https://discussions.apple.com/message/17887940#17887940
https://discussions.apple.com/message/18811914#18811914
https://discussions.apple.com/message/18688593#18688593
https://discussions.apple.com/message/19426061#19426061
https://discussions.apple.com/message/19203831#19203831
https://discussions.apple.com/message/18390030#18390030
I experienced the same problem with the iCloud restore not working properly. I had my iPhone 4 replaced as the home button was defective. When attempting to restore an 9.5GB iCloud backup from the day before it just would not work properly. Firstly, half my apps did not restore, they would begin to download showing the progress indicator then just disappear, leaving my home screen naked. No big deal as apps can be downloaded again.
However, what was a big deal for me was the 1,625 photos on my camera roll, including many of the first year of my kid's life. The camera roll would say downloading x of 1,625 photos, download a few of them, then simply stop downloading any new shots. When I would restart the phone it did not show any downloading message, it believed the restore was complete. I tried about ten different restore scenarios, listed below, all of which gave me varying results (some resulting in all my apps restoring) but all of which would only give me some of my photos back.
What was a comfort was that I once got about 700 of the shots back. So the photos were still in the cloud rather than gone and this indicated that it was the restore process or the iCloud backup on my phone that was the problem. These are the things I tried in sequence as I despairingly tried to get my photos back...
Things I tried that DID NOT work
1) Erase all settings and attempt to restore again from scratch (four times)
2) Tried the restore from a different WiFi network (once)
3) Tried the restore from one WiFi network then switched to another once the restore 'hung' (once)
4) Tried the restore from an Apple store WiFi network (once)
5) Tried the restore from a previous iCloud backup (twice)
6) Had Apple replace the iPhone 4 (once)
With all of these I got a varying amount of my photos and apps back before it stopped restoring. I was also making the mistake (I learnt afterwards) of opening and moving between apps during the download to check progress.
Thing I tried that DID work
1) Did not plug the phone into my MacBook, I used the wall charger only to prevent any iTunes sync activity
2) Erase all settings and data, restore from the iCloud backup and input passwords in all the pop up windows once it reboots.
2) Open photos app gallery to see photos downloading and show the progress message "downloading xx of x,xxx"
3) Left it on this photo screen and did not touch the phone at all for the entire restore. I did not close the photo galley/camera roll app once, open any other apps.
Finally this time round it work and all my photos and apps restored in full. I am going to go back to syncing with iTunes as I don't trust iCloud for restores. It seems that iCloud does not handle photo restores that well, especially if the gallery is large. In short: Wall charger only, restore from iCloud, open Photos app, don't touch. Really hope this works for you too if you've had the same issue. -
I am unable to turn off/on - Message "iCloud Backup unable to access account" unable to access settings. Totally locked up. Please help
Have you tried a reset ? Press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider if it appears), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
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i had my iphone 4 stolen today, and i have called the network people they blocked my sim and phone. What i want to know is will the person who stole my phone be able to access my stuff, such as my contacts, texts, photos etc??
I really don't think that they have any interest in your data. They most likely plan on wiping the phone in order to sell it.
If they do restore from a backup, they would have to restore in Recovery Mode because it has a passcode on it. But that can't happen anyway because if they synced to a different iTunes library it would not have any of your backups. -
So a while ago when I got my phone I started a new Apple ID account/ iCloud.. Then when my sister got a new iphone I gave her my id to use too. In settings-general-usage it says that my storage is almost full. I then click on manage storage and it shows my phone and my sisters phone and how many gb or whatever. Also it says "last backup failed" and other stuff that's Irrelevant. Now when I click on my sisters phone I have an option to "delete backup" MY QUESTION is if I click the delete backup button will it just delete the iCloud backup off my phone OR will it totally delete everything involving the backup off my sisters phone forever??? Please help! Thank you so much!!!!!
Deleting a backup deletes the backup only from the iCloud storage, not anything on the iPhone.
The iPhone's iCloud backup will be updated at some point - automatically when the iPhone is connected to an available wi-fi network while connected to a power source unless the iCloud backup is turned off on the iPhone. -
Is it possible to do this, and how? My iphone 5s is still restoring currently in the Backup settings and there's an option that says "Stop restoring Iphone" if I tap it, it says "any data that has not been downloaded will not be restored or backed up in the future"... AND I KNOW that if I update my iphone from ios7 to ios8 that it is a big jump and is the reason why I lost everything on it. So please don't tell me that is the answer to my question, because it's not. I am clearly asking if I can change the icloud backup date from 2014 to one from this year. This is because my iphone asked me which backup I want to use to restore my stuff from after the ios8 update. I hope this question isn't too confusing!!
Lyncbane wrote:
This exact same thing happened to me. Please help!
Might be a better idea to look for more current threads that this one which is over a year old. -
How do I get rid of the iCloud Backup alert message? I cannot do anything with my iPad and cannot get rid of the alert. I have plugged in the iPad with Wifi on, but it won't reset. Thanks
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
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Hi. I brought a new iphone 5 and I wanted to restore it to one of my previous iclouds but it's not letting me - the icloud backup is a iphone 5 6.1 ios and my current is iphone 6.0.1 ios - please advise what i should do...
Hi ldyazch,
You will need to set it up as a new phone, not from a backup, first. Then, after setup is complete, go to Settings > General > Software Update. Make sure you are connected to Wi-Fi and have at least 50% battery power. After then update downloads and installs, you can go to Settings > General > Reset > Erase All Content and Settings.
This will let you go through the setup again, and this time you can choose your backup.
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