TS4002 can´t receive mail on my icloud account and have already tried everything

can´t receive mail on my icloud account and have already tried everything

Unless you tell us what you have tried that didn't work, we have no way of knowing.
Open System Preferences > iCloud
Deselect the box next to ICloud then reselect it.
Give iCloud a few minutes to sync your Mail view Wi-Fi.
If you already tried that and it didn't help, try here >  iCloud: Troubleshooting Mail

Similar Messages

  • Why can I Only send mail from my iCloud Account and none of my others yet can receive from all ?

    why can I Only send mail from my iCloud Account and none of my others yet can receive from all ?

    Morning Allan ,sorry hit the wrong button. Thank you for responding . Meant to reply not notify you that my issue was solved . It's not . I imported all my settings via iTunes and all of the accounts receive mail as I said but can't send . Can you tell me exactly what to change with regard to my outgoing smtp. and PE the authentication ?

  • I just rebuilt my mail inbox, 1 iCloud account and 2 other imap accounts, and everything is gone. Nothing on the remote servers either and on all my iCloud sync mobiles. How can i recover all my emails? Thanks

    I just rebuilt my mail inbox, 1 iCloud account and 2 other imap accounts, and everything is gone. Nothing on the remote servers either and on all my iCloud sync mobiles. How can i recover all my emails? Thanks it's all my work!!!!!!!

    we do what your doing... we use the same ID for "Icloud".
    We do NOT use the same ID for:  Face time and Imessage

  • HT201320 I can send mail but I can't receive mail. All my account setup info is correct. Any ideas?

    I can send mail but I can't receive mail. All my account setup info is correct. Any ideas?

    I can send mail but I can't receive mail. All my account setup info is correct. Any ideas?

  • TS4009 How do I clean up mail in my icloud?  I have already deleted old mail on all devices, and emptied the junk & deleted files, but it still shows that I am at max on my icloud. What do I do to free up space? (photos & apps do not take up that much roo

    How do I clean up mail in my icloud?  I have already deleted old mail (from all my e-mail accounts) on all devices, and emptied the junk & deleted files, but it still shows that I am at max on my icloud. What do I do to free up space? (photos & apps do not take up that much room).  When I go to manage storage on any device & it will display how much room each program or app is using, it still shows that my e-mail is taking up the most room.  Is there a way to actually log on to the icloud server to manage what it stored there?  If so, how do I do it?  Also, on a related subject,  why does my mail not sync accross all devices?   ie. when I delete an email on one device, why do I still see it on all my other devices?  How can I change this?
    I have an iphone5, ipad2, ipod 4th gen, ipod 3rd gen, all running on my same apple id - but I have a PC not a Mac home computer - is this part of the problem?  Looking to upgrade to a Mac sometime this year...
    Thank-you for the help!

    beckyfromoz wrote:
    I do have the Time Capsule and spoke to Apple Care here in Sydney about it yesterday.  They told me my mail is not backed up there unless I create a special folder. I just tried ringing them again but Apple Care is closed today...
    Mail is backed up automatically. If you make backups automatically, open Mail application and then, open the Time Machine app (in /Applications/Utilities). You will access to the Time Machine interface, and you will be able to see all your mails of all the backups you have, and you will be able to restore them. It means that your mails are backed up onto the Time Capsule

  • HT201342 Hello, I have an Apple-iCloud account and have used one e-Mail address with that account. I want to add another address for my wife. How do I do it? Thanks

    Hello, I have an Apple-iCloud account and have used one e-Mail address. I would like to add another address for my wife on same account. How do I do it?

    Hey there Raul,
    It sounds like you have an iCloud account, and want to create one for your wife using the same iCloud account. You can do this with an iCloud Alias, and this article will help you do that. Keep in mind that any and all purchases made with the alias will not be transferrable or merged with another account if she wants to have her own account down the road.
    iCloud: Create or change email aliases
    http://support.apple.com/kb/PH2622
    Thank you for using Apple Support Communities.
    All the best,
    Sterling

  • On my iPhone 4, people cant hear me when I make and / or receive normal (GSM) phone calls. But when on calls using internet based / native apps like viber or skype, people can hear me just fine. Voice memos work too and have already tried different SIMs

    On my iPhone 4, people cant hear me when I make and / or receive normal (GSM) phone calls. But when I make/receive calls using internet-based / native apps like viber or skype, people can hear me just fine. I have tried recording my voice using voice memos - this works. And have already tried different SIM cards but the problem persists.
    I have taken my phone to an authorized Apple service center, where they restored my phone to factory settings, but still facing the same issue. They service center directed me to Apple Customer Care Hotline, where I have now spent 3+ hours explaining my issue and yet no one can resolve it. The easy answer if to replace the phone - and since it is out of warranty, I am expected to pay for it.
    Additionally, the customer service has been so rude and confrontational that it has completely changed my view of Apple and its customer focus. I am a disappointed and angry customer today - people would be surprised to hear just how rude customer service was including making statements such as "Apple doesnt make infallible products, that's why warranty is needed for our products" and that "every product undergoes a problem at some stage, so do ours!" There goes whatever confidence I had...
    My concern is simple - if no one at Apple and / or its CS hotline is able to address my issue comprhensively and keep telling me that they have never encountered a precedent before, then with what right can they expect me to pay for a replacement?! I am NOT here to fund Apple's research into their product faults and manufacturing.
    And even though a customer is out of warranty, is it too much to expect an Apple product to work well for at least a 'reasonable' period of time. My phone is less than 18 months old and has been facing this issue for the past 2 months - surely the longevity of Apple products is more than 18 months!
    Just a sad sad day for an Apple customer, compounded by unjustifiably rude and aggressive staff. And still no resolution to my problem.

    I am having the same issue - with my last 2 iPhone 4's. My first handset each time I was on a call wether it was up to my ear or on loud speaker, the call would automatically mute even though the mute button wouldn't show up as highlighted. Pressing the mute button on and off during the call doesn't fix it either. I rang Apple and asked what some of their trouble shooting solutions were. I got told that it might be a software issue and to install the latest software update. This failed. I then got told to uninstall the software on the phone and do a complete restore. This also failed. After trying the troubleshooting suggestions, I took the phone into my provider and they sent me out a new phone within a week under warranty claiming it was a hardware issue and probably just a "glitch" with that particular phone. This was not the case....
    After receiving my second iPhone 4, I was hopeful that it would work. For the first couple of days, making/receiving calls was not an issue. Until after about a week, the same problem started again. In one instance I had to hang up and call back 4 times and the call would still automatically mute after about 5 seconds. Also on the second handset, the main camera located on the back of the phone has red and blue lines running through it and can't take a decent picture. So back to the store I go to get another replacement - Again.
    For a phone that is rated highly and as a keen Apple product purchaser, I am a bit disappointed with the experience I have had with the iPhone 4. Let's hope they find a fix sometime soon because this is becoming a bit beyond a joke.....!!

  • All I have on my I pod touch is a white screen with multicolored lines going across screen.  What do I need to do.  I can't use I tunes because it says I have to have passcode and can't get screen to come up.  I have already tried holding both keys down.

    All I have on my I pod touch is a white screen with multicolored lines going across screen.  What do I need to do.  I can't use I tunes because it says I have to have passcode and can't get screen to come up.  I have already tried holding both keys down.

    - See if placing the iPod in Recovery mode will allow a restore.. It bypasses the passcode (and erases the iPod)
    - Next try DFU mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

  • HT204053 can i set up a new icloud account and transfer files

    I have gotten divorced and really need to change my email address which is linked to icloud and has all my diary/itune/ibook purchases linked to it.  I understand i CANNOT change my email so this forces me to have to create a new icloud account.  How do i do this and can i set up the new icloud account to inherit my former accounts purchases?

    Go to www.icloud.com, go to the mail module, acess the settings (small gear wheel, on the right), choose Preferences>Accounts and create an alias in the lefthand panel.

  • For some reason yesterday and today I can not send mail using the icloud website and help?

    From some reason I can not send emails using the icloud website.  Not sure why any help

    Hi there tamarafromdarien,
    You may find the troubleshooting steps for iCloud Mail in the article below helpful.
    iCloud: Troubleshooting iCloud Mail
    If you can't send mail in OS X Mail
    If you receive this alert or a similar alert when sending a message from your iCloud email address in OS X Mail:
    “This message could not be delivered and will remain in your Outbox until it can be delivered. The reason for the failure is: An error occurred while delivering this message via the smtp server: server name.”
    In OS X Mail, choose Preferences from the Mail menu.
    Click Accounts in the Preferences window.
    Select your iCloud account from the list of accounts.
    Click the Account Information tab.
    Choose your iCloud account from the Outgoing Mail Server (SMTP) pop-up menu. Example: “Derrick Parker (iCloud)”.
    Note: The Outgoing Mail Server (SMTP) menu also includes an Edit SMTP Server List command. If you choose this command, be aware that the iCloud SMTP server won't be among the servers that can be edited. This is normal.
    If you're attaching a large file
    Message attachments can't exceed the maximum size allowed by your email service provider or the recipient's email service provider. The maximum size varies by service provider. Try compressing the filebefore sending it, or send your message without the attachment to verify that there are no issues with sending.
    -Griff W.  

  • Not receiving mail to my iCloud account on my Mac

    I set up an Apple ID using my gmail account, using this address also for mail, notes and calendar. When iCloud was released, I set up a new iCloud email address, using this in conjunction with my Gmail account in the Mail app, the app displaying this account's inboxes in addition to it as an optional sending address. Recently, I wanted to discontinue the use of my Gmail account in favour of my new iCloud address, as such I disabled Gmail for 'Mail' in the settings on my iOS devices and deactivated this account in the Mail app on my Mac. Strangely however, I no longer seem to receive messages that are sent to my iCloud account, no forwarding address or filters are in place and I have taken mailboxes offline and online in turn to refresh to no effect. The message that have been sent to my iCloud account (that is now completely disconnected from my Gmail) seem to be ending up as unread message in my Gmail inbox and not appearing anywhere in the Mail app now exclusively used for my iCloud address. When I check the message details in the browser version of Gmail, the message send address is in fact display as my iCloud address, however there is no trace of these on my actual iCloud account connected to the Mail app. This seems really bizarre.

    So far, it sounds like you're set up correctly.
    Two other thoughts:
    1.  The "Enable this account" box must be checked near the top of the preference page we've been looking at.
    2.  The "Advanced" tab for the account should look like this:

  • I can't receive mail on my ymail account

    Ymail keeps telling me the server can't send my mail because I
    incorrect account id or password. I haven't changed anything at
    all. But, since Monday, ymail hasn't sent my mail. What can I do?

          No,  can't seem to connect with
    ymail...even tried calling the # given
    on their support sight and the # couldn't
    connect me...very frustrated right now!
    Do you have any other helpful ideas?

  • TS3988 I am trying to verify my icloud account and have clicked the "resend verifaction email" but am not recieving it.  Why?

    I have been trying to get my icloud account working but when I try to verify, I can not.  I have clicked on the "resend verification email" tap but nothing happens.  What can I do??

    The verification email is not sent immediately so be patient and wait a while.

  • I'm on my apple iPad mini and I'm trying to get my iPhone picture thru my icloud account and have n

    I need help getting my photos off my iPhone and I'm trying to get them off my icloud account. How do I do this.

    And I'm using my iPad mini to do this

  • How can I set up my man email account?  I've tried everything.  It keeps telling me I have the wrong username and passowrd.

    How can I set up my msn email account?  It keeps telling me I don't have the right username or id.  POP is not correct.  I've tried everything.

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