TS4002 I am having getting my hotmail messages on Apple Mail

Just got a Mac and use other mobile Apple devices.  My iPad and iPhone are easily synching my email accounts (gmail and hotmail).  I am having trouble getting my hotmail on my iMac.  I have set up system preferences with both of my accounts.  Gmail is working but not seeing any new hotmail messages. What have I done wrong?

Start with some info.
What version of OSX are you using, what model is your Mac and how new.
Post the settings you are using for Hotmail and explain what 'trouble' you are having (include all error messages)

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