TS4002 I cannot access my iCloud email messages before a certain date

I can only acess my received email messages after April of this year - the rest won't load whether on my Mail desktop or via logging into iCloud on the internet.
Does anyone know why this is and how to access my previous messages - I could access messages going back that much further, I have not changed my settins nor deleted the messages.
PLEASE can some help - I desperately need to get hold of some of the email which I cannot access.
Thankyou!

At least I know I'm not alone.  I'm in the UK, five hours ahead of EST and that is about when it started.

Similar Messages

  • I recently changed my apple ID but I not cannot access my iCloud account and I also keep getting a message pop up asking me for my old password with my old email address

    Changed my apple ID email address which seemed to work but now cannot sign into iCloud account it still comes up with my old email address and I cannot access it also the message pops up all the time when just using ipad HELP

    Welcome to the Apple Community.
    In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
    Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
    In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
    In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > iTunes & App store, scroll down and tap your ID)
    If you are using iMessages or FaceTime, you will also need to log out and into your ID there too.

  • I'm trying to use the public library to access my icloud email and I keep getting an error message stating icloud is encountered an error when connecting to the server.  Please help.

    I am trying to access my icloud email via a public library and I keep receiving an error message that icloud is experiencing a problem connecting to the server.  Please assist.

    How are you trying, using a web browser?

  • Cannot access the iCloud mail for some reason I don´t know. Worked perfect until Nov 28th, but a message with "incorrect ID/password" popped up. Contacts and iCal is accessible. Have tried from iPad, Mac, iPhone and PC. Any recommendations?

    Cannot access the iCloud mail for some reason I don´t know. Worked perfect until Nov 28th, but a message with "incorrect ID/password" popped up. Contacts and iCal is accessible. Have tried from iPad, Mac, iPhone and PC. Any recommendations?

    Reset your password. Be sure your new one meets the requirements for length (8) and characters (at least one upper case and one number).

  • HT204053 how do I access my Icloud email account from a Windows XP computer?

    how do I access my Icloud email account from a Windows XP computer?

    JonCarp wrote:
    i get a server error message
    Which browser do you use (and why iCloud when you are using a version of Windows that is not supported)

  • What if I cannot access my old email address to verify?

    I need to verify my Icloud account, but the email I have on file for it is for an old employer and I cannot access it. What can I do to get it changed?

    I cannot change my iCloud email address to my new email address.

  • I have a problem concerning my icloud mail not my apple store mail...where i cannot access my icloud mail and i forgot my password

    I have a problem concerning my icloud mail not my apple store mail...where i cannot access my icloud mail and i forgot my password

    Hi, fungo47.  
    Thank you for visiting Apple Support Communities.
    You can reset your Apple ID/iCloud password via the steps in the first article below.  If you do not have access to the email account or are not receiving the password reset link, see the second article.
    If you forgot your Apple ID password
    http://support.apple.com/en-us/HT201487
    Apple ID: Contacting Apple for help with Apple ID account security
    http://support.apple.com/kb/HT5699
    Cheers,
    Jason H.

  • HT5312 I cannot access to rescue email. How I can change the email?

    I cannot access to rescue email. How I can change the email?

    Go to http://appleid.apple.com and sign in. Click 'Edit' next to the address which forms the ID and enter the new address.
    Then go to iTunes and sign out if necessary, then sign in with the new ID address. (The account and actual ID remain the same, you've just changed the login.)
    If you have an iCloud account using the same ID, turn off Find My iPhone/iPad/Mac if it is enabled, and sign out before proceeding. Failure to do this will cause problems.

  • HT4759 I can't access my icloud emails?

    I can't access my icloud email? Please help me

    Hello msuthu,
    Thanks for using Apple Support Communities.
    From what I understand you are having issues with your iCloud Mail.  Please take a look at the following article to help troubleshoot the issue:
    iCloud: Troubleshooting iCloud Mail
    http://support.apple.com/kb/TS4002
    Take a look at this part specifically:
    If you experience issues sending or receiving mail on iPhone, iPad, or iPod touch
    Check the System Status page to find out whether any known issues are affecting iCloud Mail.
    Make sure that you're connected to the Internet: try opening a webpage such as apple.com in Safari on your iPhone, iPad, or iPod touch.
    Go to iCloud.com on a Mac or PC to verify that you can receive email for your iCloud account.
    Make sure that Mail is turned on in Settings > iCloud.
    Make sure that Push is turned on for your device in Settings > Mail, Contacts, and Calendars > Fetch New Data. Then send an email to your account to verify that Push is working correctly.
    Make sure that Push is turned on for your iCloud account in Settings > Mail, Contacts, and Calendars > Fetch New Data. If you're using iOS 6, tap Advanced. Then Tap your iCloud account and make sure that Push is turned on. If you have multiple iCloud Mail accounts set up on your device, Push can be used only with one account at a time. Make sure that Push is turned on for your primary iCloud Mail account.
    Turn your device off and back on.
    If the issue persists, turn off each of the settings in steps 4, 5, and 6 above, then turn them back on. If that does not help, follow these instructions to delete the iCloud account from your device, then add the account back:
    Go to Settings > Mail, Contacts, and Calendars.
    Tap your iCloud account.
    Tap Delete Account. If you store Contacts, Calendar, or Bookmarks data in iCloud, you will be given the option to keep that data.
    On the Mail, Contacts, and Calendars screen, tap Add Account, then tap iCloud to begin setting up your iCloud account again. If data from your device is stored in iCloud, you will be given the option to merge that data with the data on your device.
    Take care,
    Alex H.

  • HT201077 Why can't I access my iCloud albums from apps on my mobile devices?When I go to access my albums from any app on my phone or iPad, I cannot access the iCloud albums, only the albums synced with iTunes/iPhoto manually.  This is frustrating because

    When I go to access my albums from any app on my phone or iPad, I cannot access the iCloud albums, only the albums synced with iTunes/iPhoto manually.  This is frustrating because I cannot add to those albums from mobile device, I have to add to them during a Mac sync.  I would like to be able to use my iCloud albums to organize my photos but if I cannot access them from apps it seems pointless.  I will end up having to maintain both an iCloud library and a separate iPhoto library which is more work that seems necessary.  I want everything easy to organize and access.  It seems like in this age where most people are more likely to use their mobile devices than their Macs (and some do not even own Macs) that there should be a mobile solution.  Hopefully I am simply without a clue and you folks can help me out with a fix or a source of info as a solution.  I have not found answers yet.

    gail from maine wrote:
    Hi keriah,
    When you go to Settings>Pages, do you have the "Use iCloud" option turned on?
    Cheers,
    GB
    That was it!  Thanks!!!

  • I cannot access my old email address anymore, however I have used it for my apple ID and now I want to delete it because the account has never been verified in the first place so my password for it doesn't work. What do I do?

    I cannot access my old email address anymore, however I have used it for my apple ID and now I want to delete it because the account has never been verified in the first place so my password for it doesn't work. So when I want to download apps I have to sign in with apple id but I can't so I made a new one, However I can't seem to be able to delete the old one. What do I do?

    You can't merge Apple IDs.  You also can't cancel (delete) and existing ID, you can only choose to stop using it.
    If your old ID was compromised and you can no longer access it, you'll have to contact Apple for assistance.  Go to https://expresslane.apple.com ; click 'See all products and services' at the bottom of the page. In the next page click 'More Products and Services, then 'Apple ID'. In the next page select 'Other Apple ID Topics' then then 'Apple ID account Security’.

  • How can I verify my iCloud account via email, when I can't access my icloud email without verifying my account?

    I have setup a new cloud ID.
    I now need to verify my account via email.
    How can I do this when I can't access my iCloud email without verifying account?

    Did you click the Verify Now link in the verification email from Apple (see image below)?  If not, make sure you are checking the email address you used to set up your iCloud account.  Also make sure you check the spam/junk folder as well as the inbox.  If it isn't there, go to https://appleid.apple.com, click Manage your Apple ID, sign in, click on Name, ID and Email addresses on the left, then to the right click Resend under your Primary Email Address to resend the verification email.

  • Why can't I access my icloud email on Chrome?

    Why can't I access my iCloud email on Chrome? I can open it, read one email and then it freezes > both on my mac and on my pc!  After an upgrade I can't access "mail" either, which is why I resorted to iCloud on chrome.

    Your profile states 10.6.8. The system requirements for mail is 10.7.5 or later
    See
    http://support.apple.com/kb/HT4759

  • How do i solve - cannot access web server - error message when creating a project in 4.5 with PHP

    How do i solve - cannot access web server - error message when creating a project in 4.5 with PHP

    Screenshot of how it looks when i try to show a ms access form inside a iframe:
    http://oi58.tinypic.com/2vj4ish.jpg

  • I have just upgraded to the new OS X V. 10.10.3 but cannot access my iCloud Drive documents using the resident Pages and Numbers software on my MacBook Pro. Help needed.

    I have just upgraded to the new OS X V. 10.10.3 but cannot access my iCloud Drive documents using the resident Pages and Numbers software on my MacBook Pro. Help is needed to access those documents using the resident software on my MacBook Pro rather than the Beta software on iCloud.com.

    I have iCloud Drive set on the Finder sidebar and use that to open the Numbers Spreadsheet on iCloud.
    OSX 10.10.3
    Best.

Maybe you are looking for

  • RV220W - disappointing firmware update strategy

    Due to the large amount of known issues which are still open with the actual firmware release v1.0.4.17 and due to the fact that there hasn't been any new release since 21-AUG-2012, I'm really disappointed about the firmware release stategy of the Ci

  • AD connection and repository population

    Ok, so I am a newbie to the SAP IDM space, but am well versed in LDAP and other IDM solutions. I need some help for the scenario we are working on Password change replication from AD to SAP systems. AD has the users and will be the source for passwor

  • Installation is not completing

    sir  i have updated windows 10 technical preview as updates shows in updates tab .....fbl impressive 10049 .....has been downloaded and installed and laptop asks for restart.. i did that and after that windows taking updates and it reaches to applyin

  • SAP Web dispatcher and WebAS 6.20 ?

    Hi all, I'm trying to configure a standalone SAP Web dispatcher (SWD) to access our WebAS (WAS), but I don't understand how to setup the configurations files. Currently I can reach the SWD admin via: http://swdhost:81/sap/wdisp/admin/default.html The

  • How can I print a form in a printer?

    Hi, I will ask you an advice please. I want to know how can I do a form for a receipt in Java and print it in a printer. I have the data in a string, but also I want to insert in this form an image. Do you know a class, or function for doing this, be