TS4002 icloud email deletes large blocks of text randomly

In a windows based environment, icloud email deletes large blocks of text randomly. So while typing emails, often the entire body of text is deleted randomly.  Any solution for this problem?

Thanks Tikibar1.  Sadly, I thought I had done my due diligence (search) prior to posting.  But, clearly not :-(   Yes, this pretty much describes my experience (in much more colorful and emotional tones ;-)
Will continue to follow the other thread and consider other more official channels suggested there (so I too can perform a factory reset :-(
thanks again...

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