TS4002 In my SMTP server settings, the incoming mail server window is dim and inactive, is this why I'm not receiving mail? What can I do to fix?

Can't receive any mail, I've been using this email address for years. Did a shut down and restart. Went into mail preferences and noticed that the incoming mail server window is dim and inactive. What's going on??

Thanks I think that's the solution. But I've always thought it should just come as an SMS

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HT5444 I would like to use a copy of Mountain Lion for development, but the store tells me I cannot download it because my MacBook 4,1 is not compatible! What can I do to download it?

I would like to use a copy of Mountain Lion for development, but the store tells me I cannot download it because my MacBook 4,1 is not compatible! What can I do to download it?
I have paid for it and all...

You can't do anything. See:
OS X Mountain Lion - System Requirements
       Macs that can be upgraded to OS X Mountain Lion
         1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later
         2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model Identifier 5,1 or later
         3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later
         4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later
         5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later
         6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later
         7. Xserve (Early 2009) - Model Identifier 3,1 or later
Your computer does not meet the requirements to run Mountain Lion.
Upgrading to Lion
If your computer does not meet the requirements to install Mavericks, it may still meet the requirements to install Lion.
You can purchase Lion at the Online Apple Store. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
     Lion System Requirements
       1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
           or Xeon processor
       2. 2GB of memory
       3. OS X v10.6.6 or later (v10.6.8 recommended)
       4. 7GB of available space
       5. Some features require an Apple ID; terms apply.

When you install Premiere Pro as the admin on an iMac the audio functionalities work well but a second admin account on the same machine does not work. What can I do to fix this?

When you install Premiere Pro as the admin on an iMac the audio functionalities work well but a second admin account on the same machine does not work. What can I do to fix this?

It is a bad idea to hack computer passwords when you don't own the computer
Good luck with the school and the parents.

I recently gifted a song but the recipient says it was not received. What can I do?

I recently gifted a song to someone's e-mail but they say it was not received. What can I do?

if the song cuts off early try deleting it out of your library then going to the new "Purchased" feature and redownloading (its free). I had to do this with some of my tracks that didn't fully download (though they said they did). Once I redownloaded I had the entire song no problem.
Make sure you delete the file completly from computer...that way iTunes will see that it is not already downloaded and will allow you to download it again.

HT3302 My iPod Touch fell into the washer and now does not start. What can I do to fix it?

My iPod Touch fell into the washer and now does not start. What can I do to fix it?

If it is totally dry:
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
Apple - iPod Repair price

I can't connect anymore on Game Center with my account on the Ipod Touch of my girlfriend, I sign in then it ask me the password of my girlfriend's account and automaticaly log me on her account... What can I do?

I can't connect anymore on Game Center with my account on the Ipod Touch of my girlfriend, I sign in then it ask me the password of my girlfriend's account and automaticaly log me on her account... What can I do?

Is the camera damaged? Could be a hardware problem.
Try:
Close the Camera app in the multitasking bar, then try again.
Restart/Reset/Restore your iPod. In that order.

TS2755 I have the iphone 3gs and did the most recent update ios 6.0. I try to send pictures to my friends who don't have the iphone or have the update yet and it wont send the pictures and they try to send me pictures it wont send what can i do to fix it?

i have the iphone 3gs and the update ios6 but for some reason i can not send or recieve pictures from ppl that don't have the iphone or dont have the newest update what can i do to fix it!

Try to do basic troubleshooting, but 9/10 that is actually a service provider issue.

TS1424 I believe the credit card online has been compromised and someone has purchased from iTunes without my permission. What can I do?

What can I do if my credit card has been compromised and someone has used it to buy from the itunes Store?

Wpgjets wrote:
... What does iTunes do to track the ones who steal CC numbers and use them to make iTunes purchases?
What they do is up to them, but loss prevention may include suspending that Apple ID for purchases until such time the fraud is rectified. They may pursue the thief for chargebacks and fines from the issuing bank and take whatever other legal action they deem appropriate. In any event none of that involves you, presuming it's not your job to investigate criminal activity. As long as your payment method continues to be accepted by Apple, you don't have to do anything else.
Changing your Apple ID password once in a while is a good idea though, and if Apple wants to compel you do so you will find out when you attempt to log in here or make a purchase. Be wary of "phishing" and never click on any links in an email that may appear to be from Apple, as authentic as it may seem. This is a popular way of stealing Apple IDs and all that it entails.

The home button and sleep button on my iPod touch are stuck. What can I do to fix it?

Is there any way I can fix this without opening it up?

Try:
fix for Home button
iPhone Home Button Not Working or Unresponsive? Try This Fix
- If you have iOS 5 and later you can turn on Assistive Touch it add the Home and other buttons to the iPods screen. Settings>General>Accessibility>Assistive Touch
- If not under warranty Apple will exchange your iPod for a refurbished one for:
Apple - Support - iPod - Repair pricing
You can do it an an Apple store by:
Apple Retail Store - Genius Bar
or sent it in to Apple. See:
Apple - Support - iPod - Service FAQ
- There are third-party places like the following that will repair the Home button. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Some of the fixes work worj the Wake/Sleep/Power button.

I've reseted my network settings on my ipod touch 4g and now i cannot connect to my wifi internet. What can i do to fix this problem???

Help Me!!!!!!!!!

See:
iOS: Wi-Fi or Bluetooth settings grayed out or dim
One user reported that placing the iPod in the freezer fixed the problem. A trick that works frequently with iPhones:
Settings > AirPlane Mode ON, Do Not Disturb ON
Power down and wait 5-10 minutes
Power up
Settings > AirPlane Mode OFF, Do Not Disturb OFF
If not successful, an appointment at the Genius Bar of an Apple store is usually in order.
Apple Retail Store - Genius Bar
It is not related to a specific iOS update. It just happens occasionally to iOS devices.

My iphone 5s last night stopped sending out imessges even over the wifi they will not send. What can i do to fix this?

I have tried reseting the network settings and turning my Imessage on and off but still no luck. Sometimes the LTE will drop and then the 4G so im wondering now if this even an software problem or service problem. I tried at&t but i was stuck on hold for long that i hung up.

Hi there,
You may find the troubleshooting steps in the article below helpful.
iOS: Troubleshooting Messages
http://support.apple.com/kb/ts2755
-Griff W.

Adobe InDesgin CS6 "The networks connection was lost for the file, name of file, or the file was modified by another process. Then the document just spins and spins until we force quit. Very frustrating. What can we do to fix this?

Running on Mac OS X 10.9.4 and InDesign CS6.

Are you opening a file from a file server? It sounds like you connection with the server was broken, or there is a problem with the server configuration.
When happens if you reboot, reopen InDesign, and open a file on your local hard drive?

My iPod touch is frozen with the apple logo, it will not open tho, what can I do to fix it?

How to reset and make this work again?

First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
Finally, if the Restore doesn't work, let the battery drain completely. Then recharge for at least an hour and Restore again.

I created a new apple id and as my billing info i put in my itunes card. i still have $18 left in the account but it wont let me buy anything because i put none as my payment method. what can i do to fix this?

i created a new apple id and as my billing info i put in my itunes card number. i still have $18 dollars left in the account but it wont let me buy anything else because it constantly asks for my billing info and i now put none as my payment method. how can i buy stuff again?

Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
Step 3 is important, no matter whether you do this on a Mac or an iPad / iPhone:
Important: Before proceeding to the next step, you must download and install a free application. ...
Important: Before proceeding to the next step, you must download and install the free application by tapping Free followed by tapping Install App. ...

I have problems with my project in imovie, when I play the proyect in full screen it interrupts and tells me to report it to apple...what can I do? I need to finish and convert in video and just cant, who can help me? My mac is Air...

Dear comunity I need urgent assistance with my imovie proyect
I have problems when I check my proyect in full screen it simply stops and aborts out of imovie, tells me that ocurred an error and asks me if I want to report to apple the error. But dont know if the problem is that I have too many resources in the proyect. Its long and has a lot of videos and music all the proyect, also it has about 20 min.
please help me

Please authorize ADE 3 with same credentials that you used with older version of ADE

TS4002 In my SMTP server settings, the incoming mail server window is dim and inactive, is this why I'm not receiving mail? What can I do to fix?

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