TS4002 mail program won't shut down
how do I force quit my mail program so I can shut my computer down
Hit command-option-escape, select Mail in the list and hit the 'Force Quite' button.
Similar Messages
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TS3276 can not restart my computer - says mail app won't "shut down".
i am trying to shut down my computer but it won't - says mail app kept it from closing. i have tried "quieting" mail but still get same message
Force Quit .
Press command + option + esc keys together at the same time.
Wait.
When Force Quit window appears, select Mail, if not already.
Press Force Quit button at the bottom of the window.
Wait.
Application will quit.
If this does not help, press the power button for 7 or more seconds.
Computer will shut down.
Restart. -
When I try to shut down Mail, it won't shut down.
Subject says it all...I tried installing httpmail so I could access hotmail via "Mail" and it was a fiasco, didn't work correctly, so I uninstalled it (I think) and now when I open Mail, it won't open (I have to go to "WINDOW/MESSAGE VIEWER" just to see the main Mail screen, and then when I try to quit Mail, it does nothing. Help?
Thanks a lot....
AndyI don't know what is it that you've done, but httpmail.mailbundle definitely shouldn't be there if you did really uninstall it, which makes me believe you didn't properly install it in the first place either. Try this:
1. Quit Mail if it's running (force quit it if necessary).
2. In the Finder, go to ~/Library/Mail/. Make a backup copy of this folder, just in case something goes wrong -- e.g. by dragging it to the Desktop while holding the Option (Alt) key down.
3. Move the Bundles folder to the Trash.
4. In the Finder, go to ~/Library/Preferences/. Locate com.apple.mail.plist and move it to the Desktop (to be deleted after fixing the problem).
5. Open Mail. You'll have to set up your non-.Mac accounts from scratch all over again. If given the option to import existing mailboxes or something like that, don't. Just enter the account information and Mail will automagically rediscover the data in ~/Library/Mail/ when done.
You'll also have to re-configure most of your settings in Mail > Preferences. For spam-related security reasons, the first thing you should do is go to Preferences > Viewing and disable Display remote images in HTML messages if it's enabled.
6. As a side effect of re-creating com.apple.mail.plist, Mail may have renamed Outbox (which is where messages waiting to be sent are stored) to Delivered. The name of that mailbox is actually a misnomer, as it would contain messages (if any) that couldn't be delivered for some reason. You can delete that mailbox if you wish.
Note: For those not familiarized with the ~/ notation, it refers to the user's home folder. You can easily locate any of the folders referred to in this post by copying the file path here, doing Go > Go to Folder in the Finder, and pasting the file path there. -
Hi:
My mail program won't open all of a sudden. When I click on the icon the colored pinwheel comes up and just keeps on spinning. Any advice on where to start?David Gimeno gave this advice on another discussion, worked for me (thanks David!)
The junk filter database has become corrupt. Try this:
1. Either shut down the Internet connection before opening Mail or take Mail offline immediately after opening it.
2. Reset the junk filter database (Preferences > Junk Mail > Reset).
3. Go online again. The problem should be fixed now. -
HELP!!!
Here are the specs of my machine:
2011 13.3" MacBook Pro
4 GB Ram/320 GB HD
For the past several months my MacBook Pro refuses to shut down or restart without holding down the power button. Whenever I choose to restart or shut down the computer, it will hang on a grey screen. I have even tried letting it hang for an hour, and it still won't shut down. I notice that once in a while it will retart or shut down correctly if I had not used opened iTunes since turning it on. However, even manually closing iTunes before shutting down or restarting does not solve the problem. It seems as though it only shuts down if iTunes was not used since restarting the computer. Is this a registry error? Do I need to reinstall iTunes? I noticed this problem began happening after I uninstalled Kaspersky Virus Scanner, could that be the problem as well? Also, I cannot guarantee that the problem is only associated with iTunes. I just noticed that one of the few times it shut down or restarted correctly, iTunes coincidentally had not been used. Also, this problem started happening while I was still using Lion and has continued despite upgrading to Mountain Lion.
Also, whenever I update my iPod through iTunes, it won't eject properly, and a transparent icon of the iPod displays on the screen even after I have removed it from the USB port. Furthermore, the iPod will only be recognized by iTunes and will only be updated the first time I plug it in. After removing it and plugging it back in, it won't recognize or update the device unless I shut down and restart the computer. I have the latest addition of iTunes. I also have two iPods, one 80 GB Classic, and one 8 GB Nano, and I have the same problem with both.
I have AppleCare. Should I take my macbook to the genius bar?
Applications I normally use are Word, Safari, FireFox, iTunes, FinalDraft, Photo Booth, Notes, Mail, App Store, etc. No real heavy lifting.
Any feedback would be very much appreciated. :-)
Thank you everyone!!I have this question too.
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G5 dual 1.8 WON'T shut down with TIGER 10.4.7
Hi all. Updated the G5 dual with Tiger, did the 10.4.7 combo update and it still won't shut down. Have to hold the power button. I've tried creating a new administrator but to no avail. Logging out won't do it either. I upgraded from 10.3.9 for music software reasons--too bad I was "forced up" since 10.3.9 worked fine. My G4 laptop 1.33 has no issues with Tiger at all.
Any suggestions??Contributed by Fumiaki Kawashima a Level 4 here;
There are many reasons to become unable shutting down or restarting from Apple Menu. Some were explained by other posters.
Most importantly, loginwindow (the parent process is launchd.) close out the user session, continue to set the device permissions and user preferences to their defaults in a restart action, or the process power off the system in a shutdown action. However, the issue proves that somewhere in those routines cannot be performed.
Users authentication system seems to be intact because you can restart or shutdown from the login window. However, the admin account authenticated by the Tiger security systems could confuse somehow and affect loginwindow process for setting up the user environment. This may result in interfering with the process for the shutdown and restart mentioned above.
Test if you can shutdown from the keyboard-- Holding down controloptioncommand keys, and then press the eject key.
Check if the loginwindow plists are corrupted. To do this test, remove the followings to temporary folders on the desktop, and shutdown from the keyboard shortcut combination. Restart the computer to test the recurrence.
/Library/Preferences/com.apple.loginwindow.plist
/Users/HOME/Library/Preferences/com.apple.loginwindow.plist
Try disabling Login Items for third-party applications via the Accounts system preference, if any.
Verify whether any third-party kernel extensions (including device drivers) interfere with the loginwindow hooks process-- Start up with a Safe-mode, then test the Restart from Apple Menu to see whether it works. Also, boot into a Single-user mode, and test if "reboot" command is available from the BSD layer. The I/O Kit API for software developers provides a shutdown hook so that ".kext" troubleshooting may need to be considered. Besides, some bad programmed extension may not be unloaded automatically at a shutdown or restart.
If the computer is configured with Irish language Input method and/or third-party Irish keyboard, try disabling them to test.
A third-party application or custom script may interfere with the loginwindow hooks for the Shut Down or Restart. For example, if you install an application that prevents casually powering down a system, the Shut Down and Restart buttons may not work. Also, if you install a P2P file sharing application, try uninstalling it.
As last resorts, troubleshoot a bad RAM and consider "Erase and Install" solution.
OPTION:
Post a part of system.log that indicates events from "localhost kernel[0]: standard timeslicing quantum is 10000 us" to the next same line.
This may help to narrow down because restarting or shutting down the system process can initiate the procedure programmatically by sending an appropriate Apple event to Mac OS X Tiger's system process (loginwindow).
Likewise, check console.log whether any failures is reported.
Corrections:
Most importantly, the loginwindow (the parent process is launchd.) close out the user session, continue to set the device permissions and user preferences to their defaults in a restart action, or the process power off the system in a shutdown action.
However, the admin account authenticated by the Tiger security systems could confuse somehow and it may impact on the loginwindow process for setting up the user environment. This may result in interfering with the process for the shutdown and restart as mentioned above.
Addendum:
If you post a copy of system.log, consider to edit the Ethernet interface ID to a fake value.
API = Application Programming Interface
Cheers!
DALE -
MacBook Pro sometime won't shut down after Lion installation.
After installation of Lion my new MacBook Pro (early 2011) sometime won't shut down in the normal way and I have to shut it down using the power botton.
Make sure you quit out of all programs prior to shuting down if you have not done so.
Boot up from your install DVD and run "Repair Disk" from the Utility menu. -
Hello,
i hope somebody can help me.
My mail program won't open, and says that i might have to reinstall the program.
In the message there is a big describtion of the the problem - i have pasted it below.
The message also says that i can try to reinstall the program, but how - i didn't get a disk with the MacBook.
Please help...!
Process: Mail [2257]
Path: /Applications/Mail.app/Contents/MacOS/Mail
Identifier: com.apple.mail
Version: ???
Build Info: Mail-1878002000000000~1
Code Type: X86-64 (Native)
Parent Process: launchd [182]
Responsible: Mail [2257]
User ID: 502
Date/Time: 2014-05-27 21:35:53.626 +0200
OS Version: Mac OS X 10.9.3 (13D65)
Report Version: 11
Anonymous UUID: 59B1B3A1-B0DC-5E79-D4CD-8ED70D3DB40F
Sleep/Wake UUID: 561A6F3E-7B2D-43C0-BDF3-A0D95818E6E4
Crashed Thread: 0
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
dyld: launch, loading dependent libraries, ignoring DYLD_* env vars
Dyld Error Message:
Symbol not found: _MFLogCategoryGmailDelete
Referenced from: /Applications/Mail.app/Contents/MacOS/Mail
Expected in: /System/Library/PrivateFrameworks/Mail.framework/Versions/A/Mail
in /Applications/Mail.app/Contents/MacOS/Mail
Binary Images:
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0x7fff95f72000 - 0x7fff96002fff com.apple.Metadata (10.7.0 - 800.23) <BFEE576F-D779-300B-B685-26A3A008710A> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x7fff96003000 - 0x7fff96139ffc com.apple.WebKit (9537 - 9537.75.14) <98D7B16B-B2C8-3A4E-9AE9-7A8385ACFBA9> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x7fff96147000 - 0x7fff96162ff7 libPng.dylib (1042.2) <103F76EB-0FB7-320E-822F-53483CCB7299> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x7fff96163000 - 0x7fff9631bff3 libicucore.A.dylib (511.31) <167DDD0A-A935-31AF-B5B9-940268EC3A3C> /usr/lib/libicucore.A.dylib
0x7fff9631c000 - 0x7fff9631cfff com.apple.quartzframework (1.5 - 1.5) <3B2A72DB-39FC-3C5B-98BE-605F37777F37> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x7fff96331000 - 0x7fff963fcfff libvDSP.dylib (423.32) <3BF732BE-DDE0-38EB-8C54-E4E3C64F77A7> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x7fff963fd000 - 0x7fff9644cff7 com.apple.framework.internetaccounts (2.1 - 210) <D7175985-03A5-315B-B788-FBDC0019B0EA> /System/Library/PrivateFrameworks/InternetAccounts.framework/Versions/A/Interne tAccounts
0x7fff9644d000 - 0x7fff9645dfff libbsm.0.dylib (33) <2CAC00A2-1352-302A-88FA-C567D4D69179> /usr/lib/libbsm.0.dylib
0x7fff9645e000 - 0x7fff96564fff com.apple.ImageIO.framework (3.3.0 - 1042) <DEA4FF1B-D340-32C3-977D-D249709C6031> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x7fff96565000 - 0x7fff96571ff7 com.apple.KerberosHelper (4.0 - 1.0) <6D64703B-D7A3-3EF7-89AB-16F7F89333FC> /System/Library/PrivateFrameworks/KerberosHelper.framework/Versions/A/KerberosH elper
0x7fff96572000 - 0x7fff965b7fff libcurl.4.dylib (78.92.2) <548E2D61-103F-3737-9C7C-0C26246CD4C8> /usr/lib/libcurl.4.dylib
0x7fff965b8000 - 0x7fff967a9ff3 com.apple.WebKit2 (9537 - 9537.75.14) <A54F32B2-5D0D-3A1D-A1F6-FB2162BD50D1> /System/Library/PrivateFrameworks/WebKit2.framework/Versions/A/WebKit2
0x7fff96911000 - 0x7fff96941fff com.apple.IconServices (25 - 25.17) <4751127E-FBD5-3ED5-8510-08D4E4166EFE> /System/Library/PrivateFrameworks/IconServices.framework/Versions/A/IconService s
Model: MacBookPro8,1, BootROM MBP81.0047.B27, 2 processors, Intel Core i5, 2.3 GHz, 8 GB, SMC 1.68f99
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x830B, 0x4E54344743363442384847304E532D444920
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x830B, 0x4E54344743363442384847304E532D444920
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.3f10 13477, 3 services, 23 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: WDC WD7500BPVT-60HXZT3, 750,16 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: Hub
USB Device: IR Receiver
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM2070 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: MacBook Pro, Apple Inc., 22.1Do you have Time Machine? You can select to restore Mail pre the update.
It's possible the combo updater will help but you might need to do a reinstall of Mavericks.
OS X Mavericks 10.9.3 (Update (Combo)
http://support.apple.com/kb/DL1746
Boot into Recovery Drive. Hold down Command R when restarting.
Select to Reinstall OS X. -
Firefox 5.0.1 hangs on certain pages and won't shut down - even in Task Manager
Using Windows XP Media Home Edition. Whenever I visit certain sites (today it was ktlk.com) Firefox becomes unresponsive and won't shut down - even using Task Manager. The only way to use Firefox again is to re-boot the computer. No error report.
This started for me in the past couple of days. Firefox will start to load a page and then it stops and will not load any page that I try to open. When I close the program it still appears in Task Manager and will not end. The only way I can stop it is to reboot. It does not seem to happen all the time. I suspect it might be flash related since the first time it crashed was on YouTube. It also happened during a Google image search. I turned off all add-ons in safe mode and it still happened.
-
IMac won't shut down after using Time Machine
Here is the thing: My iMac (late 2009, 24", 8 GB RAM) won't shut down when I use my external HD for Time Machine. After the back up I try to eject the external HD but the icon won't disappear on the screen, it only gets blank and is not clickable anymore. It is still visible in the menu of the Finder but with no ejection sign anymore. Programs that were open before won't close even if I use the forced shut down function. But it seems like they are closed as they don't appear on the list anymore. When I then try to shut down the whole system the screen goes black and the wheel turns for hours! So that I finally have to shut it down manually.
This happens only after using the external HD for the back ups and when I then try to eject it. If I don't eject it everything goes normal. If I don't connect it everything goes normal. Sure, you might say, hey leave it plugged in then. But as it is a 3 TB HD I also use it for my MBP so I have to eject it
Is this a known issue or a bug in the system of Yosemite? With Mavericks everything worked really well - no problems at all. On the MBP (late 2011, i7, 8 GB RAM) it also works well. So I am kind of annoyed the I always have to shut the iMac down manually which can't be that healthy for the system.
Any insights on that issue are highly appreciated - thanks a lot!
BirgitOkay, just realized that the same problem occurs with the MBP after rejecting the external HD
Icon gets blank, cannot be clicked anymore, while shutting down the MBP normally the screen goes black and the wheel is turning forever but nothing else happens. So I have to force it to shut down.
It seems to be a general problem with connecting an external HD once in a while for doing a time machine back up regularly and then eject it. So the question is: who has the same problem or does everybody have their HD permanently connected to their Macs for Back ups? Either by USB or WLAN? It never was a problem wit Mavericks and I don't want to permanently back up my system every hour - once a week is good for me BUT this cannot be adjusted in the time machine settings which would be a very good idea.
Any solution is still highly appreciated !!
Thanks a lot,
Birgit -
My Mac won't shut down. It says I need to close Safari first but when I try to click close Safari the button isn't there.
If your Safari screen is up on the desktop click anywhere on the Safari screen and hit
"Command" and "Q" at the same time and it should close.
If that doesn't work, force quit the program by clicking on the Apple logo on the top left of your desktop screen and look for the "force quit option" and select Safari from the list.
if all else fails, hold down your power button on the computer until the machine shuts down. -
Mirror Door G4 won't shut down...
Hi!
Yep, won't shut down! Well, here it is:
It's a 2 x 867 Mhz G4 with 1 GB RAM, and operating under 10.5.8. What happens is when I select Shut Down from the Apple menu, all softwares shut down but the computer itself doesn't. Of course, when I press and hold the Power button, the computer shuts down. But you know, that's a well known technique to restart a MAC computer when you feel it's not working properly. The problem here is it doesn't shut down properly, and when it gets back on, all problems listed here are still there.
During the wait for it to shut down, the Dock remains active and if I select any software in the Dock to open, it does! So no shut down...
Another amazing thing, you know that little gray ball under the software's icon in the Dock that means the software is active? Well it's not there even if the software is active. Only the Finder gets it.
And I'm not done yet, believe me...
Mail doesn't advise with its usual red circle with the number of new messages. I have to check manually to see if I got new mail. At least, I have the warning sound...
Other thing: There is a real problem updating the softwares with the Software Update Utility found in System Preferences. I'm not the one who's doing it, I leave it to our technician. He also has to often flash the PRAM in order to reset the computer to an almost normal operation.
It looks like the Dock is screwed up, so is the Finder. Finally, I think the whole system is screwed up, but it is still operable even with all these symptoms.
With all that, anybody got suggestions? Is it software or hardware related?Hi-
In my opinion, it is almost always better to manually update your software.
Relying on the updater, especially when several updates need to be made, is a recipe for disaster.
When several updates are made simultaneously, if one is incompatible with system hardware, corrupt or incomplete, you won't know which one, where, or when the problem update occurred.
Now that the system is working more or less as it should, I would, first, download the proper OS version *Combo Update* and apply it.
If you are running 10.5.8, download and run the 10.5.8 Combo Update.
It is best to Repair Permissions with Disk Utility before AND after the update.
If the update does as it should, the system should then be completely normal and functioning, including the Software Update function. -
External hard drive won't shut down after switch from OS10.5 to OS10.4.11
i recently chanded my OS from 10.5 to 10.4.11 (as a programme i want to use is not compatible with leopard), but since i have done this my external hard-drive won't shut down automatically when i shut down my mac. i have to switch it off at the plug instead.
can anyone suggest how i can get it to do this again?
i'm a little concerned that i'm damaging the external drive by turning it off manually all the time..
thanksSome hard drives shut off with shutdown, some don't. Sometimes hard drives that did shut off with one system will not do the same with a different system. My hard drives which did shut off, prior to 10.5 now stay on.
This is not really a problem as all hard drives spin down after 10- 20 minutes when not in use, whether your computer is on or off. Leaving the drive on is fine, shutting it off manually is fine.
-mj
[email protected] -
I had a disk error with a SD disk from my camera. Removed the disk from the card reader and got the Disk Removal Error alert. Then the whole thing froze up on me. Noting else would eject, No other apps would shut down and basically nothing worked. I couldn't shut down so I removed the battery. Restarted the computer ok then tried to repair the SD disk in question. No luck on the repair so ejected it again. Then tried to restart OS and it won't shut down again except everything still works but it just won't shut down.
Some hard drives shut off with shutdown, some don't. Sometimes hard drives that did shut off with one system will not do the same with a different system. My hard drives which did shut off, prior to 10.5 now stay on.
This is not really a problem as all hard drives spin down after 10- 20 minutes when not in use, whether your computer is on or off. Leaving the drive on is fine, shutting it off manually is fine.
-mj
[email protected] -
Core Duo won't shut down or log out or re-start but can sleep. Can use terminal to kill processes but it is not an application causing the problem. The output is to a TV via S-Video and am using wireless keyboard via USB.
Appreciate any suggestions.hello to the mac world
@sunra
same problem here on my mini mac, intel solo core, happens 3 times in one week now.
it seems that my mini ignores shutdown, restart and log out.
when I terminate the task "login window" then he jumps to the login screen, where I can shutdown or change the user.
anyone an idea about this little problem?
okay, it is not a big problem and with this problem I feel already home now...yes, I used windows the last years
greetings
user1010
ps: please excuse my bad english!
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