TS4002 True ID apple and password but I'm not active ios 7.0.4 on Iphone 4
I can not activate my iphone 4, Case No. 560112361 at Apple
Hi MaiTuan,
Thanks for visiting Apple Support Communities.
Be sure to try all of these troubleshooting steps if you are not able to activate your iPhone:
Restart the iPhone.
Try another means of reaching the activation server and attempt to activate.
Try connecting to a known-good Wi-Fi network if you're unable to activate using a cellular data connection.
Try connecting to iTunes if you're unable to activate using Wi-Fi.
Restore the iPhone.
If you receive an alert message when you attempt to activate your iPhone, try to place the iPhone in recovery mode and perform a restore. If you're still unable to complete the setup assistant due to an activation error, contact Apple for assistance.
You can find these steps here:
iPhone: Troubleshooting activation issues
http://support.apple.com/kb/TS3424
Best Regards,
Jeremy
Similar Messages
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getting the same answer everytime I try to log into i cloud. I get a message that I have a valid ID and password but it is not an icloud account. I have tried for almost a entire year to go there. i have re-downloaded the icloud contorl panel. before I got this notebook HP windows 8 it was easier . I do not like Internet explorer so I downlloaded.Google chrome. What must I do to go to icloud? I tried Internet Explorer and chrome. I buy music on itunes and I am not sure I get all the content I purchase. I have had to reset my password often and my email address to. I once spoke to a live tech a long while ago and he helped me combine all my purchased and downloaded music. Now its impossble to talk to anyone on the phone or even online and i am frustrated.
You must create the account using an Apple device, a Mac (Lion or greater) or an IOS device (IOS5 or greater). Having done that you will be able to sign in from your Windows machine.
FYI, iCal is an application that can display calendars from iCloud (and others) it is not a calendar itself, merely a calendar client. In Windows Outlook is the calendar client. -
I have an account for apple but this is not acceptable for i cloud. It say it is correct ID and password but this is not icloud account. So my phone can not connect with my computer and not synchronization too. Last a few months i have not use this phone. Just i start to use again. So most probably i gave my old mail address as a ID or password. So how can i clearing this subject. regards
ErolSinan wrote:
... there is no button for update between the About and Usage buttons in the General. ...
Correct. That is only a feature of iOS 5 or later...
ErolSinan wrote:
... yes my phone is 3G.
then it can only go as far as iOS 4.2.1 -
HT204053 i have put in my apple id and password but still can not get imessage and facetime to work
I have put in my apple id and password but still can not get imessage or facetime to work please help...thanks
Please try to sign in at https://appleid.apple.com
Check if your new username/email address is verfied
If this works, delete your account on your iPhone (Settings > iCloud)
Sign back in -
hello sir i purchase second hand iphone4s now my iphone ask for activation with id and password i contact with previous owner and use that id and password but that also not work what i do ola help me i try all other method restore ' upgrade etc but none work plz say what i do if u find some solution tham msg me on [email protected]
First, we're not Apple here (Apple does not participate in this forum). We're only users like you.
The previous owner has not given you the correct ID and password for you to use.
If the iphone has iOS version 7, then read through the following...
http://support.apple.com/kb/HT5818 -
hello sir i purchase second hand iphone4s now my iphone ask for activation with id and password i contact with previous owner and use that id and password but that also not work what i do ola help me i try all other method restore ' upgrade etc but none work plz say what i do if u find some solution tham msg me on
iPhone 4Soenkz33 wrote:
this does not help at all for the second owner, after making the first owner id with careless, sorry for my english ...
Careless? Possible, but unlikely. Most likely the phone was stolen from the first owner. It would be a VERY careless iPhone owner who did not erase their personal information from a phone before selling it, and to do that it is necessary to disable Activation Lock. In most places in the world knowingly using stolen property is a crime, so the fact that the phone doesn't work may be the least of one's risks. -
I am trying to reset my apple id under icloud account information on the original pc that I set the account up. I have changed email addresses now and would like to change to new address. I have gone through the steps on changing apple id and password and have my phone hooked up to pc but it will not change over to the new address and password thus I can not order any apps or use icloud. Help!
Go to Settings, and then turn iMessage and FaceTime on if they are off. If they are on, then turn them both off, restart the phone, then turn them back on.
Go back to Settings > iCloud. Whether the current or old email address is displayed there, try your current password. -
I'm trying to use my iPad mini for the first time with a previous apple ID and password but it says "iTunes is not working try again"...it allowed me to download an app on my iPhone using the same apple ID & password but all my apps are in "Waiting Status" on my iPad mini because it says "iTunes is not working"...PLEASE HELP ME NOW!!!
Previous user installed iOS 7 beta on that iPhone.
Take it back and get your money returned. You
are running into a new security feature. Whoever owns
the ID that it is asking for is the only person who can
remove the security. That iPhone is worthless to you. -
I am having trouble updating the apps on my I=-phone because nothing I enter is recognised. I enter the e-mail address originally used and the correct password but it says it doesn't recognise this. I have also tried to re-set the password but it says it is sending me an e-mail to do this but it never comes. I have set up a new user ID and password but don't know how to transfer that so it updates my I-phone. Any ideas?
You're going to have to call Apple and ask for Account Security in order to get this straightened out.
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My iTunes user name is incorrect. I have recently changed it successfully but it hasn't changed for iTunes/apple. Any suggestions?
If the old ID ("email address") is your ID, and if your new ID was created by editing the details of this old ID (rather than being an entirely new ID), go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
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I recently changed my Apple ID password, but it does not work on iCloud. How can I fix this?
Yesterday I changed my Apple ID password. Now iCloud keeps popping up now and then telling me to log in. And I enter the new password and it doesn't work! I am 100% sure that I am entering the password correctly. That popping up of iCloud is so annoying
Try to:
1) Login on www.icloud.com and see if it works from there
2) Remove you iCloud account from the Mac, and readd it
3) Reset your password again: http://support.apple.com/kb/PH2617 -
Dear Someone who care
Please do contact with the really owner of the Iphone i was bought from someone ( the fourth or fifth user) who dont have really Icloud ID and password
Please let me know how can i do that
Many thanksThere is nothing I or anyone can do to help you. You will have to find the previous owner. There is no other option.
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Can anyone help me?
See Here. Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
Or Email Here > Apple Support iTunes Store Contact
AlMc6 wrote:
... had to open a new apple id, but my iphone keeps prompting me to sign on to my old one..
Anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID
Apple ID FAQs > http://support.apple.com/kb/HT5622 -
now i dont have my device in icloud/ find my iphon, and activation lock is on! how can i solve this?
Welcome to the Apple community.
Unfortunately, you cannot do very much with your phone unless you get assistance from the previous owner, they should either provide you with the password to unlock it or remove their account from the phone entirely remotely through iCloud.com > Find My Phone. -
Once i restored my ipad2 it asked me for the first icloud username and password but i do not know it
i cant get in without it so what should i do
Have you forgotten it or did you buy this device used and it is someone else's Apple ID?
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