TS4002 Want to change email password but don't know security question

How do I change my icloud email password if I can't answer my security questions

You'll have to contact iTunes store support for assistance: https://ssl.apple.com/emea/support/itunes/contact.html.

Similar Messages

  • I am trying to change my password, but not remember the security questions and not access recovery email. Please give me a solution.Ana Maria Cappatto Simoes/ F. 11.50414433

    I am trying to change my password, but not remember the security questions and not access recovery email. Please give me a solution.Ana Maria Cappatto Simoes/ F. 11.50414433

    Welcome to the Apple Community.
        1.    Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, use the link in the email and reset your security questions.
        2.    If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
        3.    If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support.

  • Hi, I try to change my password, but I forgot the security questions, and the recovery email address is not my current email (I did setup other two email). Could you please help?

    Hi,
    Since I lost my phone yesterday, and I try to change my AppleID password, however I forgot my security questions and the recovery email address is very old, not my current one, please help me.

    You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
    (125110)

  • I want to remove the passwords but don't know how .

    how do i remove the password start up

    An administrator can reset the passwords of other users by using one of these techniques.
    http://support.apple.com/kb/PH14325
    or
    OS X 10.7 Lion, 10.8 MountainLion & 10.9 Mavericks
    Reset Password using Recovery HD
    Boot into Recovery Partition.
    Start the computer,then press and hold down command and R keys to start into recovery partition.
    When you see the Apple logo, release the keys.
    Wait until  OS X Utilities window shows up.
    Move the mouse to the menubar at the top and click "Utilities", then select "Terminal"
    from the drop down.
    Terminal window will appear.
    Type in   resetpassword   and press enter on the keyboard.
    Leave the Terminal window open.
    Reset Password Utility window will open with Macintosh HD selected.
    Select the user account from the popup menu box.
    Enter a new password.
    Reenter the new password for the user.
    Enter a hint.
    Click the "Save" button.
    Click  in the menubar and select Restart.
    Log in.
    If Keychain dialog box appears, select “Create New Keychain”.

  • HT5312 Hello, i want to change my password but i don't remind my security questions

    Hello, i want to change my password but i don't remind my security questions
    Can you help me please

    The HT5312 page that you posted from has instructions for how to reset your security questions i.e. if you have a rescue email address on your account then steps 1 to 5 half-way down that page should give you a reset link.
    If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset (these are user-to-user forums).
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

  • I want to change my apple id password but I forgot the security questions please help me some using my icloud I'd

    I want to change my apple id password but I forgot the security questions please help me some using my icloud I'd and if confirmation is must so please phone number is mine please send a code please help me my apple

    Welcome to the Apple community.
    If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact AppleCare, upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
    The operator will take you through some steps you may have already tried, however they need to be sure they have exhausted all usual approaches before trying to reset your account, so you should try to be helpful and show patience with the procedure.
    The operator will need to verify they are speaking to the account holder and may ask you some questions that only the account holder could know, and you will need to answer them if the process is to proceed.
    Once the operator has verified your identity they will send a message through to your device which contains an alpha numeric code, which you will need to read back to them.
    Once this has been completed they will send an email to your iCloud email address after a period of 24 hours, so you should check that mail is enabled in your devices iCloud settings.
    Upon receipt of the email, use the reset link provided to reset your password, after which you should be able to make the adjustments to iCloud that you wish to do.

  • I want to change my password but the system is not sending me message to reset my password. pls help someone is using my password without my permission and i want to change my password.

    i want to change my password but the system is not sending me message to reset my password. pls help someone is using my password without my permission and i want to change my password.

    If you are talking about your Apple ID password, make sure it IS your apple ID.
    In the past 24 hours, I have received two emails "How to reset your Apple ID password". I  had not requested any change and I finally realized someone else is trying to reset the password. I have had this Apple ID since 2009 so I am not using someone else's ID.
    Again, if you are not receiving the email to reset make sure you have the right ID - it might be going to the email linked to the account, and it might not be yours.

  • HT5624 WANT to change my password, but can't remember my security questions.  How can I do this?

    How can I change my password if I forgot my security questions?

    Hi there,
    You may find the article below helpful.
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/HT5312
    -Griff W.

  • I want to find my ipad but don't know how. Can I use the Cloud to do this?

    I want to find my ipad but don't know how.  Can I use the Cloud to do this?

    Report to police along with serial number. Change all your passwords.
    These links may be helpful.
    How to Track and Report Stolen iPad
    http://www.ipadastic.com/tutorials/how-to-track-and-report-stolen-ipad
    Reporting a lost or stolen Apple product
    http://support.apple.com/kb/ht2526
    Report Stolen iPad Tips and iPad Theft Prevention
    http://www.stolen-property.com/report-stolen-ipad.php
    How to recover a lost or stolen iPad
    http://ipadhelp.com/ipad-help/how-to-recover-a-lost-or-stolen-ipad/
    How to Find a Stolen iPad
    http://www.ehow.com/how_7586429_stolen-ipad.html
    Apple Product Lost or Stolen
    http://sites.google.com/site/appleclubfhs/support/advice-and-articles/lost-or-st olen
    Oops! iForgot My New iPad On the Plane; Now What?
    http://online.wsj.com/article/SB10001424052702303459004577362194012634000.html
    If you don't know your lost/stolen iPad's serial number, use the instructions below. The S/N is also on the iPad's box.
    How to Find Your iPad Serial Number
    http://www.ipadastic.com/tutorials/how-to-find-your-ipad-serial-number
     Cheers, Tom

  • I wanna change my password but i forget my security answer

    my id : [email protected]

    The Best Alternatives for Security Questions and Rescue Mail
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contact Apple support.
        c. Rescue email address and how to reset Apple ID security questions.

  • I want to change my password but can not get passed verification even though the answers are correct, so I have asked for an email and none has come.Can some one help?

    I have tried to change my password and get to the part where you need to verify by answering the questions, and I get can not get any further, as it tells me the answers aren't the ones they have but I know it is correct, so I have asked for an email to be sent, but no email comes.I receive other emails from iTunes but not the one helping me to change the password. Has any one got any idea why?

    Contact iTunes customer support, no one in these user to user support forums can assist  you.

  • Apple ID is *disabled for security reasons*, I know the username and password, but don't know the Security Questions and Recovery Email? Help!

    I used to have the @apple.com apple ID. Everything was working fine, but then one day I entered my password and it was incorrect. I tried to reset it but nothing was working. Then I tried to "forgot my Apple ID" on iForgot and found that it was automatically changed to @mac.com. I entered my Apple ID and Password but then it gave me "your Apple ID is locked for security reasons". I tried resetting my password but I don't think I had put any recovery email and apparently I entered a wrong Date of Birth.
    What should I do to re-access my Apple ID?
    Many thanks!

    Thank you randers4,
    I just got off the phone with apple.
    I have to call 800-MY-APPLE and try to verify my Apple ID using my old password and a serial number from a device on which I used my Apple ID. Oh and @apple.com never existed, I have no idea how it got on my phone :|
    Hope it works

  • I just bought a new iMAC. I want to change the password, but the system is not accepting any old passwords.  How do I reset this, so that I can set a password?

    I just bought a new iMAC.  I want to set a password.  But, the system seems to think I already have one set, and I don't know what it is.  How do I reset this feature, so that I can set a password, without knowing the current password?

    Have you yet, during setting up the new iMac, transferred old data and settings from an external hard drive or another computer?  If so, then your computer obtained its current set Password from that tranfer, so you would have to determine what that Password was in the old system.  If you have Not transferred any information that way, then the installation and/or setup seem to have corrupted somehow since it hasn't yet received a new system Password selection from you. 
    At this point, if you can, you can reboot while holding down the Command - R keys to boot into the Mountain Lion Recovery Partition.  There you can select to "Reinstall Mountain Lion from the Internet".  This will overwrite your current installation and any problems that have occured and give you a fresh install that hopefullywill allow you to set up without problems.

  • Restore from computer needs password but don't know it

    I'm trying to restore settings on to my iphone and it's asking for a password but it isn't my apple password, anyone know where I am supposed to get it?? HElp

    It is the Password you setup for your encrypyed iPhone backups that you have in iTunes.
    We can't help you with the password as it is local to you and your machine, only you can solve this.

  • I want to get an iphone but don't know which one to get.

    I want to get a 5C but I'm not sure if 5S or 4S is better.

    Compare the specs here:
    http://www.apple.com/iphone/compare/
    Decide which things are important to you and how much money you have to spend. Then purchase accordingly.
    Best of luck.
    P.S. Plain black type works is generally easier to read and plays better on more devices.

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