TS4006 Find my phone has unknown device

After opening the "Find iPhone" app on my iPad, it has my two devices listed as always, but now it also shows an unknown device listed.  The name is ",Y".    It's obviously an error or some system glitch.  How did that get there and how do I remove it?

Year and a half later and no responses?
I, too, have an unknown device... I'm pretty it was one I returned to Best Buy after wiping it clean...
So, Erase and then Remove from Account?!
What happens to the poor sod who purchased it legitimately from BB? 
Or, does the fact that it has the name I gave it indicate that it wasn't fully erased?  (It only had a few apps on it, nothing personal.)

Similar Messages

  • TS4006 Find My Phone... send sound, message, lock or erase? All I get on the site, and the app is the map. My issue is "How To" send sound, lock, erase, etc

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    Good, glad it is working.
    Just my $0.02 worth - relying on remote tracking to lock an iPhone after it goes missing is completely false security.  The time to put the passcode lock into effect is now, while you have control of the devie.  Once it is gone, by the time you log in and try to lock it, it may be far too late and someone will have had complete access to your device and all its content for some time.
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  • Find my phone shows no devices

    when i click on find my phone it says there are no devices

    Next step would be setting it up as new device, explained in this article:
    How to back up your data and set up as a new device
    If it does not work after that, try again, this time without using the latest backup after you restored the firmware, to make sure the backup does not copy corrupt data back to your phone.

  • TS4006 Find my Phone

    I have lost my iPhone and when I try to find it through ICloud it is showing as offline.  What does this mean and how can I locate it on a map.  I have sent 3 messages to the phone but no luck in finding it so far.  Please help,

    Offline means the phone is turned off/in sleep mode, or cannot connect to wifi or data service, or it was restored by the finder.
    Apple - iPhone 4S - Locate your missing iPhone with Find My iPhone - http://www.apple.com/iphone/built-in-apps/find-my-iphone.html
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    Frankly in the case of a stolen phone this almost never works. Report it to the police.  Change passwords on accounts. Tell your carrier to stop service. Go shopping for a new phone.

  • TS4006 Find my phone app cannot locate my phone, what do i do?

    Trying to locate my iphone using the find my iphone app, but it say i need to connect to the internet when i'm already connected to wifi. Can anyone give my any suggestions?

    You're trying to locate an iphone, but from what?  A different iOS device?  the same iphone you are trying to locate?
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  • Find my phone has different unchangeable id then my appleID after update iOS7

    I was able to update to iOS7 after refreshing repeatedly and wiping my phone but when I attempted to restore my phone The Icloud information that was stored is tied to an email account I no longer have access too as it has been deleted this is preventing me from using a restoring my iphone.
    my Apple ID i was using on my phone prior to this was updated to use a different Email please help.

    i cannot sign in via appleid.apple.com it doesnt work with any credentials i have ever used.
    updating to IOS7 caused me to restore.https://discussions.apple.com/message/23019624#23019624

  • I lost my phone and when i opened my email it said that find my iphone has been disabled can i put it on lost mode?

    I lost my phone and 8 hours ago got an email that my apple id password was reset....
    And that find my phone has been disabled. Is it possible to track from where did this person disabled and restored my apple id?
    And is it possible to put that phone on lost mode? please i need to know..... thank you

    I didnt have a passcode and nobody new my apple id, but my email was signed on that phone. (guess that person just reset my apple id password)

  • I've lost my iphone 4 but it did not have a SIM at the time that i lost it. i desperately need the photos on the phone as they are very precious. when i go onto find my phone on my laptop, it says my phone is in my neighbours tree. help!

    how can i find out the whereabouts of my phone, as it has no internet connection. please help! i need it desperately! if the location of the phone cannot be found, the photos are what i really need. they have a deep sentimental value to me and my family and it would be a tragedy to lose them all as the event where the photos were taken will never reoccur. please please please help me. i need to find my phone.

    An iOS device cannot be tracked without an internet connection.  All you can do is physically look for it.  Your camera roll photos are included in your iCloud backup.  Should you be unable to find the phone, restoring the backup to another iPhone (or iPod touch) should recover them.  Bear in mind that Apple will delete iCloud backups after 180 days of inactivity so be sure to access the backup before then.
    You can also access photo stream photos from the last 30 days by setting up iCloud on your computer and enabling my photo stream (see https://www.apple.com/icloud/setup/).

  • HT204053 If i have my phone block on find my phone i couldn`t deblock it?

    If i have my phone block on find my phone i couldn`t deblock it?

    Welcome to the Apple community.
    If you mean that Find My Phone is asking for a password to a different Apple ID to your current Apple ID.
    This feature has been introduced to make stolen phones useless to those that have stolen them.
    However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details.
    The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone" and delete the account from your device.
    You should then change your Apple ID back to its current state, save it once again and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
    This article provides more information about Activation Lock.

  • TS4006 Can I use find my phone to find other family members devices if they have separate Apple ID

    Can I use my find my phone on my iphone or iPad to find other family members I phones if they have their own apple id's etc?

    If they have Settings > iCloud > Find My iPhone enabled on their phones and you know the id that it's linked to and the account's password then you can use the Find My iPhone app on another device to try and locate them.

  • TS4006 Should the name of my ipod appear in the devices in find my phone ? My ipad does but my ipod doesnot

    Should my ipod name appear in the devices in Find My Phone or should it just say ipod

    It will if:
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    - You have Find My iPhone enabled in the iCloud settings on the iPod: Settings > iCloud > Find My iPhone - On
    - You are connected to WiFi

  • TS4006 my mac book was stolen and i have it on i cloud but it wont show up on my find i phone device list how do i lock it?

    my mac book was stolen i need to lock it, I have i cloud but it wont show up on my find i phone device list?

    "Losing your iPhone feels lousy. Thankfully, iCloud can help you get it back. But if it looks like that’s not going to happen, new Find My iPhone features in iOS 7 make it harder for anyone who’s not you to use or sell your device. Now turning off Find My iPhone or erasing your device requires your Apple ID and password. Find My iPhone can also continue to display a custom message, even after your device is erased. And your Apple ID and password are required before anyone can reactivate it."
    http://www.apple.com/icloud/features/#fmip

  • I have the iPhone 3GS and I was updating to the IOS 5 version when at the end of the update it said updated failed. Now my phone is not recognized by my computer or any computer. The computer says it is a unknown device and my phone will not do anything.

    Need help finding out what happened to my phone and what I can do. After trying to update my iPhone 3GS to IOS 5 my phone will no longer work and is an unknown device to any computer. It is like it wiped out everything on the iPhone and has no hardware or data on it. At the end of the download and update of IOS 5 it said there was an error during the process and gave me no option but to push ok and know phone is not working. The screen shows the USB plug and iTunes symbol, but computers will not recognize device.

    What was the error number?  That would be very useful since the following gives actions for various errors.
    http://support.apple.com/kb/TS3694
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  • My iPhone 5s is stuck in recovery mode and won't turn on, I've tried to restore and update it to iTunes and its finding my phone, but saying an error has occurred, any ideas?

    My iPhone 5s is stuck in recovery mode and won't turn on, I've tried to restore and update it to iTunes and its finding my phone, but saying an error has occurred and won't work, the software is up to date, it just automatically switched itself off and when I try to turn it on, it shows the White background with the apple logo asif it's going to turn itself on but then switches off after a couple of seconds, what can I do? ive already taken it to a shop and he's looked at it, but said he can't fix it, thanks.

    Visit an Authorized Apple Service Provider or Apple Store to get it checked. If they can't fix this, you'll have to pay the Out-Of-Warranty-Service fee to get a new replacement for a reduced price:
    Out-of-warranty repair service
    If your repair isn’t covered by Apple’s One Year Limited Warranty, AppleCare+, or AppleCare Protection Plan, your iPhone might be eligible for out-of-warranty service. For example, liquid damage isn’t covered by warranty but might be eligible for out-of-warranty service. Some damage isn’t eligible at all, for example if your device has been broken into multiple pieces. See Apple’s Repair Terms and Conditions for complete details.
    Read Apple’s Repair Terms and Conditions
    Model
    Out-of-warranty service fee
    Battery service*
    iPhone 6 Plus
    $329
    $79
    *available only if battery
    fails Apple’s diagnostic test
    iPhone 6
    $299
    iPhone 5s, iPhone 5c, iPhone 5
    $269
    iPhone 4s
    $199
    iPhone 4, iPhone 3GS, iPhone 3G,
    Original iPhone
    $149
    Plus a $6.95 shipping fee, if required. Fees are in USD and exclude local tax. Pricing is for service through Apple. The final service fee we charge will be determined during testing and may be less than the service fee listed above. Pricing and terms vary for service through an Apple Authorized Service Provider.
    copied from Service Answer Center - iPhone

  • I used find my phone 4 hours ago and now my device is no longer showing in the cloud

    I beleive my phone was stolen. I used find my phone a few hours ago. I tried to use find my phone again and my device is no longer in the coud. How is that possible?

    The stolen device will not be found if
    * it's turned off
    * its battery has died
    * the thief turned off Find My iPhone
    * the thief performed a restore or reset to factory condition.

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