TS4006 Find my Phone
I have lost my iPhone and when I try to find it through ICloud it is showing as offline. What does this mean and how can I locate it on a map. I have sent 3 messages to the phone but no luck in finding it so far. Please help,
Offline means the phone is turned off/in sleep mode, or cannot connect to wifi or data service, or it was restored by the finder.
Apple - iPhone 4S - Locate your missing iPhone with Find My iPhone - http://www.apple.com/iphone/built-in-apps/find-my-iphone.html
Note that these features require you have the "Find My" activated before you lose the device, the device be turned on and able to connect to a registered wifi connection (iPad, iPhone, iPod Touch) or data network (iPhone, iPad), and not having been restored by a finder of the device (if it was really stolen then the thief has probably restored it). If you have activated the "Find My" feature, go to https://www.icloud.com or use the Find My iPhone app - http://itunes.apple.com/us/app/find-my-iphone/id376101648?mt=8
Frankly in the case of a stolen phone this almost never works. Report it to the police. Change passwords on accounts. Tell your carrier to stop service. Go shopping for a new phone.
Similar Messages
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How do I send a sound? Lock? Erase? On iCloud web site Find My Phone link there is only the map. No links or any other instruction. Please tell me where to find this information. If I lose my phone I need to be able to use my computer to go to iCloud.com and use these features not just locate it on the map.
Good, glad it is working.
Just my $0.02 worth - relying on remote tracking to lock an iPhone after it goes missing is completely false security. The time to put the passcode lock into effect is now, while you have control of the devie. Once it is gone, by the time you log in and try to lock it, it may be far too late and someone will have had complete access to your device and all its content for some time.
According to the FBI, one of the greatest reasons for growing smartphone theft is identity theft and the content on the device, since theives know that statistically, most smartphones are not secured at all - wide open to them the minute they get their hands on them. So, then they steal your identity, sell or use it, and sell or use your iPhone. Doubly good payday for them. -
TS4006 Find my phone has unknown device
After opening the "Find iPhone" app on my iPad, it has my two devices listed as always, but now it also shows an unknown device listed. The name is ",Y". It's obviously an error or some system glitch. How did that get there and how do I remove it?
Year and a half later and no responses?
I, too, have an unknown device... I'm pretty it was one I returned to Best Buy after wiping it clean...
So, Erase and then Remove from Account?!
What happens to the poor sod who purchased it legitimately from BB?
Or, does the fact that it has the name I gave it indicate that it wasn't fully erased? (It only had a few apps on it, nothing personal.) -
TS4006 Find my phone app cannot locate my phone, what do i do?
Trying to locate my iphone using the find my iphone app, but it say i need to connect to the internet when i'm already connected to wifi. Can anyone give my any suggestions?
You're trying to locate an iphone, but from what? A different iOS device? the same iphone you are trying to locate?
If it says ("it" = the device you are using?) you need to connect to the internet, then it does not have a connection. Have you checked that wifi is connecting to a lan? -
How do I add my new iPhone4s to iCloud's "Find my iPhone"? I followed the iCloud instructions and turned on Macbook Pros' system prefs to "find my mac", turned on iPhone4s's "location services" and set up iCloud, etc. In the "Find my iphone" tab of my new iCloud account (on my Macbook Pro) my iPhone4s still won't show—but my macbook does show. I had my iPhone4s set up at the phone store (2 days ago) and It receives gmail, my contacts and calender entries, the weather, etc. I installed the "Find iPhone" app from iTunes on the iPhone4s, synched to iTunes, even reset the phone, but the only device that gets located is my Macbook Pro. I can send a "sound" message to my Mac (and the Mac recieves it) but unable to see the iPhone4s from my Mac, let alone send any message. Any suggestions to get the iPhone4s device to appear in iCloud?
Thank you in advance for your help.OK, I figured it out...I deleted the iCloud account off my iPhone (Settings, iCloud, Delete Account), and then added iCloud back in (Settings, iCloud, SignIn)....and then my email (iCloud) and "Find my phone" features worked! Nice!!!!
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TS4006 Can I use find my phone to find other family members devices if they have separate Apple ID
Can I use my find my phone on my iphone or iPad to find other family members I phones if they have their own apple id's etc?
If they have Settings > iCloud > Find My iPhone enabled on their phones and you know the id that it's linked to and the account's password then you can use the Find My iPhone app on another device to try and locate them.
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Should my ipod name appear in the devices in Find My Phone or should it just say ipod
It will if:
- You are logged in to iCloud with the same Apple iD as your iPad: Settings > iCloud > Sign in
- You have Find My iPhone enabled in the iCloud settings on the iPod: Settings > iCloud > Find My iPhone - On
- You are connected to WiFi -
Hi just set up fund my phone app my iPhone 5s I had to change my email address a while back it was Brian polo that's still my email address on my iTunes account but I had to change it now it's Brian Williams 294 and it will not let me set up my find my phone app what should I do
<Email Edited by Host>Are you signed into the changed iCloud ID on your phone, or it is still signed into your old ID?
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Why does find my phone only give me 24hrs to locate my iPod touch?
doreenfromlondon wrote:
I am getting really frustrated with this.
What "this" are you referring to?
doreenfromlondon wrote:
generally when I open settings, I just click on Wi Fi & it opens but nothing is happening
What "it" are you referring to? Since this thread is 3-years old, a little more explanation would be appropriate. -
I have my son's iPhone registered on my Find my Phone app. but it's showing his
phone to be in a different location than it is - I know as I've just called him at his friends
house on the landline but its showing him to be about 1/4 of a mile away from where he
is, does anyone know that would be please (he had his iPhone on him)? ThanksI frequently find the pin to be a little off. For example, a device in the east end of my house may be located at the west end.
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I have set up Find my phone on two Iphone 5's On one I get the message that it is offline. From this phone, I can locate phone #2 but from phone #2, it say phone #1 is offline
Welcome to the Apple Community.
Once you have enabled find my phone in your iCloud settings on your phone and find my mac in iCloud settings on your Mac, you can log in at iCloud.com and see both devices on the Find my Phone feature there. -
I used my iPad find my phone to find my iPhone yesterday, which I did. Now I need to find my phone again but when I log in it is still showing yestrdays input, how do I get out of that one to find phone again
Why don't you sign into www.icloud.com on your computer and locate both iPad and iPhone.
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my mac book was stolen i need to lock it, I have i cloud but it wont show up on my find i phone device list?
"Losing your iPhone feels lousy. Thankfully, iCloud can help you get it back. But if it looks like that’s not going to happen, new Find My iPhone features in iOS 7 make it harder for anyone who’s not you to use or sell your device. Now turning off Find My iPhone or erasing your device requires your Apple ID and password. Find My iPhone can also continue to display a custom message, even after your device is erased. And your Apple ID and password are required before anyone can reactivate it."
http://www.apple.com/icloud/features/#fmip -
TS4006 When I use the app find my phone I didn't see the map
In my iPad , I have a trouble when I use the app Find My Phone , I was sign up but I didn't see the map . Can you help me fix that,please?
No, you need the phone in your possession.
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we have lost an ipod touch over xmas, ive tried find my phone but it wont work as its run out of batterey and is off line . is there anything else i can do?
Not really
- If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up.
- You can also wipe/erase the iPod and have the iPod play a sound via iCloud.
- If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
- Change the passwords for all accounts used on the iPod and report to police
- There is no way to prevent someone from restoring the iPod (it erases it) using it unless you had iOS 7 on the device. With iOS 7, one has to enter the Apple ID and password to restore the device.
- Apple will do nothing without a court order
Reporting a lost or stolen Apple product
- iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number
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