TS4006 i have lost my iphone in barcelona when i was on holiday 3-4 days ago but my device can't be located! what might be wrong? if my iphone is still turned off and not connected to the internet won't be able to be located?
i have lost my iphone in barcelona-spain a few days ago but i can't seem to be able to track it on the map? what might be wrong? if the device is turned off/not connected to the internet,it can't be located? i dont know what to do? i think location services were on!!!
Welcome to the Apple Community.
You can only locate your device when it is logged into iCloud and 'Find My Phone' is enabled, additionally the device will need to be switched on and connected to a wifi or cellular network.
Unfortunately, you cannot activate iCloud or 'Find My Phone' remotely.
If the device is wiped by you or another, you may not be able to locate the device (although some have reported they can)
Similar Messages
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I left my ipod touch at a friends house. She doesnt have internet. So it's not connected to the internet. And I had never charged it so it's been dead for about a week now. Can I use iCloud while it's turned off and not connected? Like, will it show a message and ring if it's not connected to the internet and turned on? Please help me ): I really need to find it!!!
" Can I use iCloud while it's turned off and not connected? "
No.
"Like, will it show a message and ring if it's not connected to the internet and turned on?"
No.
There is nothing you can do other than look for it, -
My ipad was working, and then just said it wasn't connected to the internet. I have forgotten the network and rejoined, I have turned off the ipad (slid on the arrow), and still no luck. The macbook is working with no problem. Help.
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
hey, for some reason i turned on my macbook pro 2012 and it says i have no internet access. I then found out that it also says that my self assigned ip address will not connect to the internet. How is this and how can i fix it?
Reset your modem.
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Itunes will not connect to the internet or access store with working internet connection. ive already tried updating to latest version and turning off windows firewall. running a nItunes will not connect to the internet or access store with working internet connection. ive already tried updating to latest version and turning off windows firewall. running a new dell, windows 7 ultimate, no virus or firewall programs installed.
This my sound too simple, but I just kept clikning on the arrow next to the selected music and it finally "Kicked" in.
I live in Europe ,So Be persistent and don't give up ! Aug. 2013 -
hi, my iphone 4s is saying im not connected to the internet, my wifi is on and ive tried switching it off and on and nothing, still cant connect. help! it was working perfectly fine earlier today.
Try a reset by pressing the home and sleep buttons until you see the Apple logo, ignoring the slider. Takes about 5-15 secs of button holding and you won't lose any data or settings.
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I have a wifi connection but "safari cannot open the page because it is not connected to the internet" I have reset everything; I have used Itunes to update and reset. Still no good. It worked until 2 days ago
Reset everything.. did you do this?
Tap Settings / General / Reset / Reset Network Settings
If you're already been there, done that, could be a third party app preventing Safari from accessing the web.
Re sync your apps 5 at a time, then test the iPad. -
My ipod touch shows that I am connected to the internet but when I attempt to visit a webpage it says I am not connected to the internet. I have reset my settings & wifi . And that has not helped the problem! PLEASE HELP ME!
Your Wi-Fi seems to connect as a local network but not to the Internet.
Since you can connect to the Internet using your neighbour's Wi-Fi, the problem is definitely your home router.
Start here:
Solutions for connecting to the Internet, setting up a small network, and troubleshooting - Apple Support -
My ipad 2 appears to be connected to the internet(all bars are up in the left hand corner).....yet I cannot connect to the internet(Safari cannot connect open the page because it is not connected to the internet)
I unplugged my router for 30 seconds and restarted my ipad...still nothing
I really don't think it is my service because my laptop works fine...as I am using the internet right now
I only had this ipad for 2 days
Are there any suggestions that can help solve this problem?Usually it's because you are not making internet connection via wifi.
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Cheers, Tom -
my iphone 4 only turns on when its plugged into a wall and when it finally turns on it lasts for about a minute then it turns off and while its on the signal says searching, what should i do?
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem. You likely have a bad battery.
Apple Retail Store - Genius Bar
Apple will exchange your iPod for a refurbished one with a new battery for $79. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following will replace yur battery for less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the battery yourself if you are up to it. A replacement costs about $10
iPod Touch Repair – iFixit -
My macbook air will not connect to the internet. There is an exclamation point in the wifi icon and when i go into preferences i see that it is setting its own IP address. I have a macbookpro that is able to connect with no issue. HELP
Reset the TC to factory and start again.
Use all SMB type names for wireless and base station.. Not apple type names.. this is more important since Mavericks.
I also recommend different names for the different bands.
So for example.
TC name.. TCgenx (I use whatever the generation number is for the x.. eg TCgen4 or latest one TCgen5)
WIreless name.. TC24ghz for 2.4ghz
TC5ghz for 5ghz
You can also set the channel manually.
If you still have issues.. start with no security and then if it fails to connect there is something seriously wrong with the laptop. Did you upgrade install Mavericks?? That can lead to driver issues.. I would recommend a clean install. -
I have windows vista home premium and all other iTunes worked on my laptop, I downloaded iTunes 10 and now the iTunes will not connect to the Internet. I use Mozilla firefox on my laptop and for some reason it keeps saying the connection timed out and I'm not connected to the Internet when I am. Why isn't iTunes recognizing my web configuration?
It probably has to do with your security and/or browser configuration.
When my laptop crashed last year and I had to get a new one, I dealt with the same thing. First, go to your control panel and select the security section. See if your firewalls are up or not. If they are, turn them off. If you have any software to speed up your browser, that can affect the connection as well. Go into that software and disble/turn it off. If this doesn't work, contact customer support. They have a few other tricks they had me try that worked, but I can't remember them now. -
I have bought iphone 4s on July 12, 2012.in Zurich in offical Apple store (Glattzentrum) and after one and a half months it just turned off and not working since. I tried three charges and nothing (it detects that charger is on but it cannot be charged). So now I have a not working phone only two and something months after purchase. But the problem is that in Croatia we have two apple reseller stores and neither don't want to exchange it, although is under warranty!!!! The closest stores are 250 km from Zagreb...Of course I have contacted Apple store in Zurich but they told me to come in Switzerland or to send credit card data for receiving new iphone, the problem is I don't have credit card with 700 euro on it!!!! what to do?? who to call ??? where to get replacment device cause this is disaster???? I wanted to buy ipad but after all this I doubt to do so...I have not working Iphone payed around 700 chf or 800 usd and cannot change it in my country, is it possible for such vast organization like apple that this things can occur????? So much for customer support
“the EU is considered one country for warranty purposes“
Not the case at all whilst there are harmonized minimum standards governing guarantees, warrantees remain national as these vary (Add to) minimum legal protection.
Some how you need to get your phone back to Switzerland. -
i bought iphone 5s 2 days ago and suddenly it turn off and start again till the white screen with apple logo and start again
please answer me as soon as possibleHello Ahmedabokamar,
Thanks for the question! I'd recommend taking a look at the following article for troubleshooting steps that can help get your iPhone working again.
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Cheers,
Allen -
my iphone 5 was 26% baterry, but it's suddenly turned off and not turn on what should i do ?
I bought a iphone 5 from a boy 2 months ago,and in 24 december when my phone was on charging ,automatically stop.I don”t know why ,but there was never openly
After that i try to solve the problem, but guess what?! the phone in the apple sistem appear stolen.But how could i use it ?I am very disappointed of Apple.It seems that it is a problem with the processor so i can trow to the trash the phone because it is usefull.
i think you have same problem .So nothing ...
it is a processor problem
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