TS4006 I have set up Find my phone on two Iphone 5's. On one I get the message that it is offline but they are both set up identically
I have set up Find my phone on two Iphone 5's On one I get the message that it is offline. From this phone, I can locate phone #2 but from phone #2, it say phone #1 is offline
Welcome to the Apple Community.
Once you have enabled find my phone in your iCloud settings on your phone and find my mac in iCloud settings on your Mac, you can log in at iCloud.com and see both devices on the Find my Phone feature there.
Similar Messages
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I want to Facetime my Ipad from my Iphone but they are both set up with the same Apple id. Do I need to create a new id for one of them in order to facetime with the other?
You should be able to call the iPad using your Apple ID from the iPhone. When calling from iPad use the iPhone's phone number to initiate the call.
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I live in a house with multiple iCloud users. When they try to turn on "Find my computer" they get the message that they will have to disable my "find my computer" setting in order to enable theirs. How can they all be enabled at the same time?
Try this support document for information on how to contact Apple and account security. Apple ID: Contacting Apple for help with Apple ID account security
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Just updated my iphone. Now I can se I have two! iCloud accounts? One of them appears on my phone, and I have forgotten the password. When I try to add the other account, I get the message that this account is already added, but with the name of the first account where there is no available password. I have tried several times to reset the password, bun I don't get the information I need - I have no access to email. What can I do?
Hi, thanks for the suggestion. I have tried as you suggested, and when opening the "purchased" apps some have the icloud logo next to them, but I only have "OPEN" against "Find My iPhone". When opening it up, it goes through the same routine; needs to be updated before proceeding, and wouldn't update because I don't have IOS8.
Anything else I could try, or am I doomed!
All of your help is much appreciated, thanks -
I have two different 5s's with two different phone numbers but they are both using the same iCloud/apple account. After upgrading to iOS8 when I get a phone call on one phone both phones ring. One phone is for work and one is for private and I don't need both phones to ring from one call. It's bizarre.......is this supposed to be like this? If so where can I turn it off?? And while we are at it iOS8 has installed iBooks on both of my phones and iTunes won't let me uninstall it. I don't need or want iBooks on my phones.
Hi,
There are two easy fixes to this.
One, you can set up Family Sharing, in which you can have two different iCloud Accounts, yet still share the same apps, music, media etc.
Two, go to Settings and turn-off "Handoff". This can be found under the General page.
Hope this helps! -
I have songs on my iPhone 6 that I can't remove and when I plug into iTunes and go to "Summary" and "On This Device" the songs don't show up but they are on my phone. How do I remove them? Not even sure how they got on actually since I have a iTouch and keep all my music there. HELP!!
Have you tried deleting the songs from Settings?
Settings -> General -> Usage -> Manage Storage (not the iCloud link!) -> Music and then click Edit to enable you to be able to delete. -
Hi - I am trying to change my payment information but I keep getting the message that my session has timed out. I have turned my phone off but that doesn't seem to help.
Does anyone know what I need to do?
Thanks. :-)What are the exact error codes that are appearing when trying to update?
Have the steps for troubleshooting those errors as listed in the article from which the question was posted been tried? -
My 3G unlocked iPhone is not syncing mail or contacts from my mac book pro, using Lion. I am able to get a calendars and music, only. I get the message that I need to reset the password which I have done 3x's on the phone and on the Apple server.
Good to know that, but what can I do to get the mail and contacts downloaded from Icloud onto my Iphone? I am told that the password needs to be reset and I have erased and reset it 3x's already? Should I Restore All Settings or Restore Network Settings or will that result in a situation where I have to have it re-unlocked again? GRACIAS!
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My daughter and granddaughter have the same model iPhone. I can go messages and text my granddaughters phone from my ipad2, but when I try to text my daughter I get the message that she is not registered with I message, but she is registered and gets texts all the time. What do we need to do?
Pattypegr wrote:
The blue bubble will not turn on on the iPad when I try to message her on her I phone. She has IMessage turned on.
What blue bubble are you trying to turn on? If you mean that the Send button will not work, go to Settings>Messages>Show Subject Field>Off. Make sure that is set to off.
If you send an iMessage, the texts between the devices appear in a blue bubble.
iMessages only work between iOS devices and they are different than the standard text messages that any cell phone can send to another cell phone. -
Hi! I have a new MacBook Pro, but I haven't been able to put iTunes on it even though I have used it for years on my iPhone, iPad, and two Windows desktops and two Windows laptops. I keep getting the message that "I am exceeding my iTunes account limit of 5 computers (not counting my iPhone and iPad, which are explicitly excluded from the count according to the message)". As anyone can see, I only have 4 computers, so I should not have any problems with installing iTunes, but this same message says that I need to deauthorize at least one computer or maybe I have extra authorizations on a computer.
I can't even find a list or map of the computers on my iTunes account! Please, somebody help ASAP!!!!! Thanks!!!!!
Murray in Atlanta
**** cell
Message was edited by: lmfj20001
<Personal Information Edited By Host>Deauthorize all of your computers and authorize the computers you use.
http://support.apple.com/en-us/HT6283
A new Mac comes with 90 days of free tech support from AppleCare.
AppleCare: 1-800-275-2273
Best. -
I have an iPhone 4 it won't let me download any apps I keep getting the message that my device has no memory left and I do have 1.9G left what's wrong as far as I know everything is up to date on the phone it is running slow please help thanx!
I figured out what was going on the app had miss represented how much space it would take it had said it was 1.2g's however it was really 1.9g's which was all I had left on the phone I downloaded it to my computer first from the apps store then was able to see this. At that point I was able to rearrange some memory to accomadate it's size thanx for the help.
Mick -
I recently did the update for iTunes and after I did that I got the error message: MSVCR80.dll file not found. I followed the suggestions from someone in this community to fix it and now some of my songs aren't playing. And they are the ones that I purchased from iTunes not CDs that I have and ripped to my iTunes library. I can see the songs listed in my iTunes library as well as on my iPod but yet they won't play. On my computer I get the message that this computer is unauthorized to play them and to authorize it. I only have one computer, so I have no idea why I'm getting this message. And does anyone have any suggestions as to how to get all of the iTunes songs to play again?
Hello Angel82co,
It sounds like you have some songs in your library that are not playing, and when you try to play them you are being told the computer is not authorized to play them. I would start by verifying that your computer is still authorized, and take note of the Apple ID that you sign in with:
To authorize a computer, follow these steps:
Open iTunes.
Choose Store > Authorize This Computer from the menu bar.
You may need to show the menu bar to see this option in Windows. In earlier versions of iTunes, you can access this option from the Advanced menu.
Enter your Apple ID and click Authorize.
If your Apple ID uses an expired MobileMe account, you can still authorize your computer.
From: iTunes Store: Authorize or deauthorize your Mac or PC
http://support.apple.com/kb/ht1420
If the issue persists, next I would use the following article to double check that these songs were purchased under the same Apple ID you used to authorize the computer:
Recovering a forgotten iTunes Store account name
http://support.apple.com/kb/ht1920
Open iTunes
Highlight one of the items you have purchased (You can find your purchases in your Purchases playlist).
Choose File > Get Info.
Click the Summary tab.
The Account Name area will list the account used to purchase the item. Unless you have changed accounts, this is your iTunes Store account name.
If it is the same Apple ID then I would next delete the song, and re download it from your purchased history, with this article named:
iTunes 11 for Windows: Download previous purchases from the iTunes Store
http://support.apple.com/kb/PH12491
Thank you for using Apple Support Communities.
All the best,
Sterling -
I have just set up Icloud and backed up files to it. I have not been able to log in. I get the message 'Apple ID is valid but is not an Icloud account. I have the same User ID for Icloud and Apple but different passwords. Neither combinations work. I have reset passwords twice but get the same result.
You cannot set up an iCloud account on Windows - is that where you tried to do it? The error message you quote is what happens when, having an Apple ID, you attempt to use it on Windows to create an iCloud account. You can create an iCloud account on a Mac or an iOS device, then you can sign into it in the Windows Control Panel. None of this should have any effect in the iTunes Store (the forum for which is where you have posted).
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... I should be able to use iBooks. However, I can't. When I try to download the app I get the message that I must upgrade to iOS7 - but then Apple's website won't let me download that either. So far, I have managed to download a book to iTunes on my PC, but I cannot get it to sync with my iPod, although I have synced music, a video and a few other apps. I cannot seem to find a solution to my problems with iBooks or iOS7. Please advise.
Yours truly,
Garth Reid
PS I also cannot get the app for Podcasts.Having the same issue here. I unfortunately purchased a book on iTunes, then went to download iBooks, but can't due to their recent update/upgrade. My kids iTouchs are all 6.1.5 , So I'm guessing that if you did not have iBooks previously purchased that you are now S.O.L. if you want to read a book on your iPod??
I am rather frustrated that I spent money on a book that they can't read.
Is there another app that will let them read it? -
Although I have synced my ipad to only one PC computer I now get the message that it is synced to another computer and only one computer sync is permitted. I have lots of apps on the ipad and do not want to loose everything by starting fresh with the ipad. How can I get the ipad to again accept my computer and sync successfully?
Plawexki wrote:
... do you know if the contacts, photos, messages etc will be wiped?
Yes... Everything will be Wiped and Replaced with what is currently on Your Mac.
SYNCING with iTunes
See here > http://support.apple.com/kb/HT1386
From Here > http://www.apple.com/support/iphone/syncing/
You may find this information of interest...
Have a read here...
https://discussions.apple.com/message/18409815?ac_cid=ha
And See Here...
How to Use Multiple iDevices with One Computer
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