TS4006 I was able to get a location on my stolen MBP but I didn't get the email notification in time to log into to iCloud to view the location, it is only viewable for 24 hours. Does anybody know how to get that info back? I've been on the phone w/Apple

Hi,
Does anyone know how to get in touch with iCloud support directly? All iCloud support roads lead to CPU tech support. My stolen MBP finally came online and gave a location but I didn't check my email for a couple days, was sick, and iCloud only displays location map for 24 hours. Desperatly trying to regain the location info. I live in a small town so location info might actually lead to the recovery of my baby.

Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- For one user uninstalling/reinstalling iTunes resolved the problem
- Try on another computer/network
- Wait if it is an Apple problem
pinto123 wrote:
i did every thing you said and when i went to restore this is what happened: the ipod software update server can not be contacted. make sure your network settings are correct and your network connection is active, or try again later. what do i do to restore. i used the last way to do it the dfu

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If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
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If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
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