TS4006 My location is turned on on my iPhone 4S but it is still listed as "offline"

My location is turned on on my iPhone 4S but it is still listed as "offline"

Hi tomsturgis,
Thanks for visiting Apple Support Communities.
You may find this article helpful for troubleshooting your iOS devices:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
Also, see this article for more information on recommended settings for your AirPort:
iOS and OS X: Recommended settings for Wi-Fi routers and access points
http://support.apple.com/kb/ht4199
Best,
Jeremy

Similar Messages

  • How do i restore my blacked out iphone 4 on itunes on my laptop if it tells me i need to turn off find my iphone first but cannot do that because my screen is blank?

    how do i restore my blacked out iphone 4 on itunes on my laptop if it tells me i need to turn off find my iphone first but cannot do that because my screen is blank?

    Login to your iCloud account from the computer, go to Find My Phone, and remove the iPhone from the devices list.  Then proceed to restore.

  • I just bought a new Ipod classic and turned the brightness up to 100% but it's still almost too dark to see! Is this defunct or what?

    I just bought a new Ipod classic and turned the brightness up to 100% but it's still almost too dark to see! Is this defunct or what?

    What is the battery level?
    Charge the battery for at least 4 hours, before 1st use.
    Have a nice day!

  • TS4006 How do I turn off Find My Iphone from my PC

    I downloaded the new IOS& software into my Iphone 5 and I was trying to set the switch controls to make it easier to retrieve Apple Radio. Anyhow, I have locked myself out of my phone because the switch controls will not allow any button to work on the Iphone screen. I want to reset Iphone to an earlier time but I cannot because I can't turn off Find My Iphone from my Iphone settings. Is their anyway to do this from my computer so I can reset my iphone?

    My problems is that the Settings App keeps crashing, so I cannot go into Settings to turn off Find My Phone.
    I need to Restore my phone to,hopefully, get Settings to work again.  But I can't do a Restore until I turn off Find My Phone, which I can't do because Settings keeps crashing. 
    Talk about a vicious circle.  
    I went into iCloud/Find My Phone on my laptop and removed my phone.  I then went to iTunes to try a Restore but it STILL says I have to turn off Find My Phone.  I have done that three times now.
    Should I also take the step "Erase My Phone?"  I have a great  fear of doing that because what happens if I erase the phone and it STILL won't restore?  Then I'll be totally screwed.
    This all started because I updated to 7.1 yesterday. 
    Thanks, Apple!

  • HT2529 This morning Voice Over started running on my computer, but when I go to SYSTEM PREFERENCES/INTERNATIONAL ACCESS the Voice Over option is off, so I turned it on and then off, but it's still on.  What else can I do to make it stop?

    This morning Voice Over started running on my computer when I turned it on.  I did not turn Voice Over.  Could I have hit a combination of keys on the keyboard that accidentally turned it on?  When I went to System Preferences and chose Internation Access it showed that Voice Over was not even on.  I turned it on and turned it off to reset it, and it is still running.  How is this possible, and how to I get rid of it?
    Trumpeter

    I went to System Preferences, Universal Access, and then VoiceOver for the fiftieth time after you said to check VoiceOver Utility to see if I saw anything odd.  On The VoiceOver screen it was actually saying that VoiceOver was on.  All day the VoiceOver option was off, and the computer talked to me everytime I logged in.  I tried turning it on and off and it still talked to me.  Now the VoiceOver option was on, so I turned it off again. Weird! I had tried several combinations of keys again and again as the tech instructed me to do, but we couldn't turn it off, but I have to admit that after my phone went dead I tried everything I could imagine; so maybe in trying to turn the talking off I turned the VoiceOver Option on. Anyway, somewhere along the way it quite talking to me.
    Let me ask you a couple of questions.  When I clicked on VoiceOver Utility, after turning VoiceOver off, the screen message says: Speak the following greeting after login:  Welcome to Mac OSX.  VoiceOver is running. I was assuming that it meant VoiceOver was running.  That is what it is saying right now.   It's not talking to me anymore, but the screen says this whether the VoiceOver icon is on or off.  What is this all about.  Is it telling me that Voice Over is still running when I see this, or what?  After all, even when the OFF icon was chosen the computer still spoke to me when I hit each key upon logging in.  After you read the rest of this you will understand why I am asking if it is still running even though it's not talking to me.
    There is a box that appears and says "Portable Preferences for (Jane Doe) have been detected on (JaneDoe).  Would you like to use them?    Always Use   /  No  /   Yes      What does that mean?
    Last but not least. I was looking around and was clicking on Application, Documents, etc.  When I clicked on Documents, only four things came up even though there are tons of documents on my computer.  All four of them have to do with VoiceOver, and they were labeled as documents.  One of the documents had this in it:
    SCRConfiguration Cursor Tracking KBToVO
    SCRConfiguration Cursor Tracking VOToTXT
    SCRConfiguration Cursor Tracking VOToKB
    I'm not a computer genius, so maybe I just don't know what I'm looking at.  Is it normal for something like this to be found under documents?  All of these were dated today, and the problems started today. I haven't gone to bed yet, so even though it's after midnight it's still the same day to me.  Anyway, none of the documents were dated before this problem started.  On top of that, I have tons of documents on my computer, but when I clicked on Documents, those four are the only ones that showed up.  After trying to decipher the programming language on them, I went to click on Applications and hit Documents again, and all the documents came up.  I scanned the list and didn't see them, but there are so many documents on here that I haven't had time to slowly go over them to see if I missed those four documents somehow. Since then I haven't been able to get just those four to appear by themselves again.
    Now, is it possible that I still have a hacker and he knows through a key logger everything I am communicating to you and the Apple Store,  Maybe he did made a mistake and accidentally caused this problem, and through logging every key I have typed he has learned about his mistake and fixed it.  He could still be key logging me now without me knowing it; or maybe he removed the keylogger, because he know I'm taking it in to the Apple Store and can tell them now exactly what to look for.
    It is either a hacker, or I have a very vivid imagination.  What do you think? 

  • HT1338 Whenever I go to facetime on my macbook air it says call failed. My wifi is on, and so is my facetime. I tried turning it off , and back on but it's still not working please help.

    Whenever I go to facetime on my macbook air it says call failed. Both my WiFi and Facetime are connected. I tried turning my Facetime on, and off,yet it still does not work. please help.

    Hey Ekfree95,
    Thanks for the question, and great troubleshooting so far. The following article provides additional steps that may have to resolve your issue:
    FaceTime for Mac: Troubleshooting FaceTime
    http://support.apple.com/kb/TS4185
    Thanks,
    Matt M.

  • I dropped my ipod touch gen 5. and the screen went a very dark blue. and the screen is not responding. all you can do i turn ond off the home button. but the screen still doesnt show up. what do i do? please help

    hi
    not even 20 minutes ago i accidentally dropped my iPod touch generation 5. and the screen wasn't responding. it went dark blue/ black color. when you press the on/off button or the home button, all that happens is that the screen light up but not eh background,time and etc. its just a simple black screen with a glow. my iPod has already being cracked before. and i haven't fixed it.
    please tell me what i can do. should i reset it or what? my iPod is honestly my life. i backed it up and everything yesterday. im so glad i did that. please help

    Try
    - Restore from backup. See:                                               
    iOS: Back up and restore your iOS device with iCloud or iTunes
    - Restore to factory settings/new iOS device.                       
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
      Apple Retail Store - Genius Bar                              
    Unless you purchased the option AppleCare+ extended warranty
    Apple will exchange your iPod for a refurbished one for $99 for 16 GB 5G and $149 for the other 5Gs. They do not fix yours.
    Apple - iPod Repair price                                    
    A third-party place like the following may be able to fix it for less less. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens         
    Fix it yourself if you are up to it. However, it is hard since yo do not know what is wrong
    iPod Touch Repair – iFixit                  

  • I lost my ipod but I thought I could locate it using the Find my Iphone app, but it doesn't work because I didn't update to IOS 5 and still have 4.3. Is there any other program I could use to locate my Ipod?

    when I try to login to MobileMe or Icloud using my apple ID it won't work, and says Apple ID is correct but is not a Icloud account. Please help?!

    I am not too sure but even if I didnt, wouldnt it have worked if I got a freind to log on to Find my Iphone from their apple device using my app ID and password? That didnt work either...

  • HT1212 I followed the steps to restart my iPhone 4s completely after it was disabled; and it is still asking me to enter the forgotten passcode. Trying to restore from backup it says I have to turn off 'find my iphone" first, but  Cloud doesn't recognise

    I am currently trying to download the latest iTunes version but I don't know that is going to help me as the problem is basic to Apple security.

    If Find My iPhone is on and you cannot identify your phone as you said in the previous post, then it is not logged into your account. Is this a used phone that you are trying to restore that was not activated with your Apple ID and password? It isn't asking for a passcode, it is asking for the Apple ID and password, correct?
    I think you need to tell a little more about this phone. I don't think you have told the entire story. Even the part in your first post about downloading iTunes. What kind of computer and operating system are you using? What version of iTunes do you currently have? Did you purchase and activate this phone when it was new?

  • TS4006 Am trying to switch on "find my iphone" icon  but cannot verify my icloud account. Tells me to see email but nothing comes thru with any instructions.

    Am trying to switch on "find my iphone" icon  but cannot verify my icloud account. Tells me to see email but nothing comes thru with any instructions.
    Any help much appreciated as phone assistence unavailable today.

    Hello Asokwah,
    Sign out from your pple Id on your Device and Go to https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/ and then Sign In with your Apple Id here and Under your Primary Email Address click on Resend Next to Verification Email Sent. Now Go to your Email Account and Verify your Apple Id again by clicking in the Link inside the Mail that you might have received from Apple. Now Sign In on your Device and try to make a Purchase and if it is for the first time then you will be asked to Review your Account and if you have entered your Credit/Debit card in your Account then you will have to just Enter your 3 Digits CVV Number and then click on Done. And then you can try downloading any Application from AppStore or Music from iTunes Store and check if its working.

  • How do I reset my Iphone if the person i bought it from did not turn off "find my Iphone"

    I bought an Iphone from someone since my old one broke and my 2 years are not up yet. I want to reset it but itunes says to turn off find my iphone first but it doesn't let me without signing in to that person's account which I do not know.

    iCloud: Activation Lock
    iCloud: Find My iPhone Activation Lock in iOS 7

  • App asks to have location services turned on but App does not appear in location list.

    I start the EZ Word Cheats and it starts with the menu open. I click on Quick Import and a blue box appears with the message to turn on Location services in settings. I start the settings app, click Privacy, click Location Services, but EZ Word Cheats does not appear in the list of Apps that can have Location Services turn on. Shutting the iPad off or resetting it does not help.

    I reset location services in Setting>General>Reset>Reset Location & Privacy and that fixed the problem. I need not need to restore from new. When I ran EZ Word Cheats after the resetting location services and then clicked on the Quick import under the menu, a message came up asking access to Photos instead of location services. This is the correct behavior since the program does need access to my photos but does not need Location services.

  • How do you set location based reminders with location restrictions turned on?

    I can set location based reminders with location restrictions turned off, but I want them on. Otherwise if I lost or if somebody stole my iPhone they could just turn off the find my iPhone function. Yet if I have location services restricted to prevent this then location based reminders are unavailable. Any help would be appreciated

    I can set location based reminders with location restrictions turned off, but I want them on. Otherwise if I lost or if somebody stole my iPhone they could just turn off the find my iPhone function. Yet if I have location services restricted to prevent this then location based reminders are unavailable. Any help would be appreciated

  • I installed the new google maps app and I am unable to make it work because it says, cannot reach server. I have a iphone 4 with 6.0.1 up to date. Please advise where I can locate to chech if my location is turned on.

    I installed the new google maps app and I am unable to make it work because it says, cannot reach server. I have a iphone 4 with 6.0.1 up to date. Please advise where I can locate to check if my location is turned on.

    i found a solution for this issue when google maps shows you an empty map error message cannot reach server. Click on  the icon next to search and you are supposed to be presented with your profile, if not u will have an empty space. click on that space, then the "gear " Icon and logout.
    restart your iphone then strat google maps again and log back in.
    apparently this is happening when you change your google acount password or enble or disable 2 step verification.

  • Can apple help me find my iPod touch 5g??? I have already reported it to the police and they haven't called back, i also have the find my iPhone app in it but I don't have the location thingy turned on so what else can I do to locate it pleazz help

    Can apple help me find my iPod touch 5g??? I have already reported it to the police and they haven't called back, i also have the find my iPhone app in it but I don't have the location thingy turned on so what else can I do to locate it pleazz help this iPod is relly valuable to me I had gotten it for Christmas and now I proved that I can't be trusted with it HELP :c

    Police don't "track down" lost items, per se. They'll keep your information on file in the event that someone finds your iPod and turns it in. Otherwise, there's nothing the police can or will do in regards to finding lost property.
    Sorry, but your iPod is most likely gone for good.
    Regards.

Maybe you are looking for

  • How to transfer images & videos from inbox to pc

    Hello everyone  I need your help how to tarnsfer videos and images from inbox to my computer I can send them one by one but recently I send abuot 200 images and videos  and I don't think I can send them one by one and when I mark them I can't find th

  • QTKit video frames (please help!)

    Hi, I would like to merge to videos. The way I want this to be done is one frame of the first video should become the first frame of the product video, the next frame should be the first frame of the second video. The third frame should be the second

  • How to use/insert *.lib file?

    Hi all, May I know how can I include the attached *.lib into my LabVIEW program?  And how can I use it. Thanks. Jieyi Attachments: phase.llb ‏224 KB

  • Error in accessing supplier registration portal

    Hi, I have assigned annoynomus user with role SAP_EC_BBP_CREATEVENDOR and SAP_EC_BBP_CREATEUSER with user type as SERVICE to the application ROS_SELF_REG. Now when i try to open the Supplier Reg Portal iam getting the below error. "Business Server Pa

  • Save for Web is not displaying white text, only showing the drop shadow of a vector.

    I just updated Illustrator this morning and now having this issue. I have two logos on the artboard. Both are filled with white, both have the same small drop shadow. The both show up on the artboard, but when I try to save for web or export into a .