TS4006 stolen ipod touch, itunes account being used

My sons ipod touch has been stolen and the itune account he was using has been hacked into. We can not reset the password etc as the account has been blocked and he can't remember the answers to the security question! What do we do???

Hi I'll try and take quicktime off and see if that does anything. Someone had the same question and he siad the Mobile Device was missing and that resolved the problem? Don't know what this means though - can you point me in the correct direction?

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Regarding a STOLEN ipod touch 4g (iCloud not used and NOT jailbroken) things to do please to retrieve it. need it ASAP thanks.

what are things to do (step by step if necessary) to retrieve a stolen ipod touch? ios is 5.1 - 5.1.1 not sure what it is. if you have questions regarding it or other information you need please feel free to ask.. i really need to get it back.

Change your iTunes (Apple ID) password along with any other password that was stored in the iPod. If any passwords are associated with credit cards, contact the CC company and get your card replaced (with a new number). If any passwords are associated with a bank or any other savings institution, contact them also and discuss approprate action with them.
The "Find my..." function is pretty much useless if the device is in the hands of a thief. All that is necessary is for the thief to connect to any computer with iTunes and "Restore as new."
The only real protection you have is with the personal information on the device rather than the physical device itself. This requires action before the device is lost/stolen. If the device has significant personal information, it should have a strong 8-digit (or longer) password AND be configured for automatic wipe in the event of ten consecutive incorrect password entries.

I have a new Mac PC but my IPod touch ITunes account was on my old desk top, how do I get all my music on my new MAC? It appears I might have 2 ITunes accounts which is why my IPod is not synching all the songs, please help.

I have a new MAC PC with an old IPod Touch that was synch to my old desktop, how do I get the new music on my new MAC if I might have had an old account?

The article in my previous reply said:
- Transfer iTunes purchases from iPod to computer by:
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
- For non-Tunes purchases you need to use a third-party program. Several are discussed in the link in my previous reply
- Then to sync with the new computer after getting all synced media like apps and music on the new computer yo have to backup the iPod to iTunes and restore from that backup
iOS: Back up and restore your iOS device with iCloud or iTunes

Had an ipod touch - itunes account all set up.

had an ipod touch -- all worked fine on itunes. just got an ipad mini - cannot get my itunes account to recognize it? HELP!!!!!

Create a new ID. See:
Frequently Asked Questions About Apple ID

I plan to loan my iPod Touch to a friend for one month to use in Europe. How can I keep my iTunes account private, but enable him to create his own iTunes account to use on my iPod Touch?

I plan to loan my iPod Touch to a friend here in the USA for one month to use on his trip to Europe. How can I keep my iTunes content and my account private, but enable him to create his own iTunes account to use on my iPod Touch? Also, do I need to de-register my iPod Touch for all of this to happen--and have him register my iPod Touch in his name for that month he is using it in Europe?

very_nice wrote:
The suggested advice in this support article http://support.apple.com/kb/HT1478 wasn't a help at all, because the option "enable disc use" in the summary window of itunes doesn't appear.
*From the article*:
Products Affected
iTunes 7 for Mac, iTunes 7 for Windows, iPod nano, iPod shuffle, iPod mini, iPod, iTunes 8 for >Windows, iTunes 8 for Mac
No mention of the Touch, it works differently from other iPods and has no "disk mode" as such.
I think it can be used as a storage device by using a 3rd party App, search the the App Store for such items.
Photos transferred to your Touch via iTunes will be of severely compromised quality i.e 640x480 pixel resolution and file size around 600-700 kb. These can be retrieved, again using a 3rd party application on your computer, such as [Touch Copy|http://www.wideanglesoftware.com/touchcopy> but you will not get back original quality images.
Good luck,
Dud.

HT1449 i have bought a new iPod touch and when i went to sync my iTunes library most of the songs didn't come across they get a explanation mark at the side they are whole cds of music. but i didn't have this problem on my old ipod touch when i was using

I have bought a new ipod touch and when i went to sync my music library on to it only a few songs went over, the ones that didnt had a ! next to them. I had no problem when using my last ipod touch but i was using a pc at the time not a mac though.

Hi there,
This usually meas that iTunes can't find the original files. I would recommend taking a look at the article below for some tips on locating that lost media.
iTunes: Finding lost media and downloads
http://support.apple.com/kb/ts1408
-Griff W.

I have 2 iphones and 1 ipod touch. how do i use the same itunes on the home computer for each? all we use the home computer for is one big music database.

i have 2 iphones and 1 ipod touch. i want to use the same itunes music database for each device. we did this before with our older ipods, by just sycing what was checked. does this work the same way with the new devices?

Have a read here...
https://discussions.apple.com/message/18409815?ac_cid=ha
And See Here...
http://support.apple.com/kb/HT1495

I have two iPads and one iPod Touch and they are using iTunes on the same computer.

I have two iPads and one iPod Touch and they are using iTunes on the same computer. I have not been able to backup the second iPad. Is there a reason this is happening? iPad one is an iPad 1 and the second is an iPad 2 not sure if this has something to do with it. I just tried to upgrade to IOS 5 and when it went to back up it gave me an error code (-5000). I tried to back up using iTunes and it told me that my backup was corrupted and to delete it and try to back up again. When I went into the device portion where I was instructed to go to delete the backup I found that there was no backup for my iPad just the iPad 1.
I have synced many times and all of the apps, podcasts, music, etc... show up in iTunes, and iTunes recognizes that is is the second iPad but there is not a backup for it.
Any Ideas?

Read this: How to use multiple iPods, iPads, or iPhones with one computer, http://support.apple.com/kb/HT1495

HT1386 Since installing the latest itunes to windows 8 my iphone and ipod touch is not being recognized in itune

Since installing the latest itunes to windows 8 my iphone and ipod touch is not being recognized in itunes, therefore i can't change playlists or add songs etc. Is this a fault with itunes as it was fine with the older version or is there something i can do. I'm not on IOS yet but would like to backup my phone first but can't do that atm due to not being able to view my phone on itunes!
Thanks

Hi, jodie_0182.
I would recommend the steps in the article below. See the section labeled Verify that the Apple Mobile Device USB Driver is installed > For Windows Vista, Windows 7, and Windows 8 > Update the Apple Mobile Device Driver.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
If the above step does not resolve the issue, try all remaining steps in the article.
Cheers,
Jason H.

Do I have to have an iTune account to use the Ipod Nano 7Th Gen?

Do I have to have an iTune account to use the Ipod Nano 7Th Gen?

No, you don't. You can rip music to your computer and sync it to your Nano.

ITunes says my iPod touch can't be used because I need the latest version of iTunes, but that's the one I have. What should I do?

iTunes says my iPod touch can't be used because I need the latest version of iTunes, but that's the one I have. What should I do?

Just what are you doing and and what is the exact wording of the message?
What version of iTunes is installed on the computer? The latest is 11/2

Can i get in my itunes account without using my ipod as it is broken

can i get in my itunes account without using my ipod as it is broken

You can re-download music from the store using iTunes on your computer. Music from other sources should already be on your computer in the iTunes library.
As for photos, you will have to restore the last backup you made to another iOS device to get back what was in the camera roll.

How to block my stolen ipod touch via serial number

can anyone knows how to block my ipod touch 5th gen via serial number ? the one who stole my ipod touch has the capabilities about idevices .. i want atleast to block my stolen ipod for them not to use it or atleast that device is not being a useful one .. sorry for my bad english hope you guys get my point,many thanks in advace .. please suggestions?

You can't block (nor locate) it via the serial number.
If you had Find My iPod enabled on it then you could try locating it either via http://icloud.com on a computer or Find My iPhone on another device - but that will only work if it's connected to a network and the device hasn't already been wiped and/or Find My iPod disabled on it (if it was on iOS 7 as your tagline suggests then Find My iPod should be harder to disable).
You've reported it to the police ? You should also change your iTunes account password, your email account passwords, and any passwords that you'd stored on websites/emails/notes etc.
(For info you've posted in the Using iPad forum)

The other day at school i had lost/stolen ipod touch i had signed up with apple but i havent download the app (find my iphone) is there any way i can find out when my ipod touch gets connected to a wifi and track it

how do u track an ipod touch when its connected to a wifi and how do u find out when its your stolen ipod touch is connected

If you set up the Find My iPod service prior to the iPod going missing - the app is for tracking an iOS device from another iOS device - then there is a chance that can be tracked, though it depends on a number of factors (the iPod is turned on, connected to a WiFi network, and has not had the Find My iPod service disabled). Log into icloud.com and go to the Find My iPhone section. Note, though, that you'll only get the location of the WiFi router to which the iPod is connected; there's no way to pinpoint the exact location of the iPod itself.
If you did not set up Find My iPod, then there is no way to track it. Notify the police and change any passwords for any online accounts you may have used from your iPod (the iTunes Store, for instance).
Regards.

Stolen iPod Touch Question

Can you somehow recover a stolen iPod Touch for which I have a serial number but did not activate Mobile Me? I read somewhere that you can be notified by Apple when someone connects your stolen iPod to iTunes and that this is because the serial number is tied to your iPod.
-Janelle

No, I'm afraid you are out of luck. What you heard is not true. The most you can do at this point is report the incident to the police and hope for the best. Also make sure to change the passwords for any accounts you may have set up or used on it.
Sorry.
B-rock

TS4006 stolen ipod touch, itunes account being used

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