TS4006 When trying to find my ipod i get the message offfline. However I have it with me and it is connected to the internet and the find my iphone is on. Any suggestions?
When trying to find my ipod i get the message offfline. However I have it with me and it is connected to the internet and the find my iphone is on. Any suggestions?
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
*Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
*Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
*https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes
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Hi tkam,
It sounds as though you just need to install the latest Reader update. Please choose Help > Check for Updates in Reader and install the latest update. An update to Reader 11.0.07 resolves this sign-in issue.
Let us know how it goes!
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I'm trying to convert a pdf file to word and I continue to get the message "An error occurred while signing in". I believe I'm properly signed in, I can see my account, etc. Any suggestions?
Hi tkam,
I think I may have just the answer you're looking for. If you're converting from within Adobe Reader, please choose Help > Check for Updates and install any available updates. This error was resolved in the most recent Reader update. (You can also try signing in directly via the ExportPDF website at https://cloud.acrobat.com/exportpdf.)
Please let us know how it goes.
Best,
Sara -
When trying to log into itunes i get this message:
Firefox doesn't know how to open this address, because the protocol (itmss) isn't associated with any program.
I had to reset Firefox (due to slowness and shockwave error message that I kept getting). Itunes was downloaded after the reset, but I can't get into it? Any ideas?I ran into this same problem after Firefox auto-updated to v24! I'm on the Beta Channel and I had Firefox set to automatically update.
What I did to correct the problem:
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Options> Advanced> Update [tab]
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I also unchecked;
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I installed firefox but when trying to download web items I get a message that internet explorer has stopped working and does nothing but close program.
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The problem could be that you don't have enough storage on the device itself, not on iCloud. Go to Settings>General>Usage to see how much "Storage" you have available on the device. Farther down the list is the available storage on iCloud.
Also check:
Go to Settings>iCloud>Storage & Backups>Manage Storage; there, tap the device you need info on and the resulting screen lists Backup Options with which apps store data on iCloud as well. Tap Show All Apps to get the complete list of apps and MB used for backup storage.
A device needs many MB of storage in order to perform a backup to iCloud.
Also see: http://support.apple.com/kb/ht4847` -
When trying to sync to itunes I get a message it can not because the Apple Device Services is not started. How do I fix it?
Type "Apple Mobile Device Service" into the search bar at the top of this page by "Support" and read the resulting help articles.
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When trying to log into iCloud, I get error message that this iPhone has exceeded it's limits for free apple I'd accounts
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when trying to sync to upgrade I get a message "Ipad software upgrade server could not be contacted."
Then next message "Make sure your network settings are correct and your network connection is active or try again"
iPad, Windows VistaTry rebooting your router and or cable modem. Unplug it/them for about 30 seconds and then plug back in. See if it works then.
Reboot your iPad as well.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up. -
I recently purchased an external hard drive to back up my iMovies. When I try to open the movies on the backup I get a message "you may not have permission to modify that folder" How do I change permissions on the backup?
Hi
One Must NEVER move or alter any folders named
• iMovie Event's - or -
• iMovie Projects - or - alike
on DESKTOP/FINDER - Ever ! - ONLY Within the iMovie Program ! else all connections are broken and hard to impossibly to mend !
but rather do as described here under
Moving Event's and Project's
Connection - Either connect one Mac in Target mode to the other via FireWire. Or use an external hard disk !
(Target-Mode - Start one Mac e.g. laptop - BUT keep T-key down during full up-start - Now a FW-symbol is jumping around the screen and it will work as an external hard disk when connected to the other Mac)
A. The External Hard Disk - MUST BE - Mac OS Extended (hfs) formatted to work for Video. UNIX/DOS/FAT32/Mac OS Exchange works for most other things but not for Video whatever program is used (iMovie or FinalCut)
B. Should be a FireWire one as USB/USB2 performs badly to me and especially when filling up
C. Do never Move or Alter any folder named
• iMovie Event's - or -
• iMovie Project's
on DeskTop/Finder - as this will result in iMovie losing connections to them and repair can be anything from hard to impossibly
D. Moving and Copying must be done within iMovie application and Events to Events - and - Project's to Project's.
E. Moving Project's to Event's - Do not work for me - I have to export project as a QuickTime movie then Import this into Events.
Event's window can show two faces
Like this
or like this
from one hard disk Event - You can move it to the other hard disk
You can not (at least not me) move Event to Project or other way around only
Event to Event and Project to Project
Yours Bengt W -
I am using a new imac with osx lion 10.7.5 and have just bought Apple iLife 11 on dvd so that I can install iWeb and iDVD, as macs no longer ship with these apps. When I click on install iLife I get a message saying "iLife.kpg was signed with an invalid certificate.
Next problem is that when moving through the installer and get to custom install, as I only want to install iDVD and iWeb, I am presented with the option to install iDVD, Sounds & Jingles and iWeb, but not sure what is going on with the other 3 options iLife Support etc, they seem to be greyed out but still look like they may install over the top of the newer versions already on my imac. Is it ok for me to just go ahead and hit install? Or do I have a problem?Yep, just install iDVD (plus sounds and jingles) and iWeb if you want it (but note that iWeb apparently won't work if you upgrade to Mountain Lion).
Then use Software Update to get any late iDVD updates. -
I had to change computers. Now when I plug in my iPod I get the message. My iPod is synched with another itunes library. How do I find and synch with my original.
You need to Copy the iTunes from the Other computer or its Backup, to your New computer.
Also, See here for...
Download Past Purchases
http://support.apple.com/kb/HT2519 -
When `ve downloaded the latest itunes and then i go to install it i get a message saying there is a problem with this windows installer package a program required for the install to complete could not be run, contact your support personnal or package vendor any ideas anyone ? thanks
Try the following user tip:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows -
.Apple sent me an email saying it was available but when I try to donwload it I get a message saying I already did. I checked the store menu and it indicated that there is nothing available to download. I don't have the songs or the album showing in Itunes anywhere. Not sure what to do.
Hi OverratedBacon,
Thanks for using Apple Support Communities. I would first try downloading the songs from your past purchases by following the appropriate steps here:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
If you're still unable to receive your preorder, you may want to report this to the iTunes Store:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Cheers,
- Ari -
When trying to use the App Store, I get a message "could not sign in, an unknown error has occurred, any suggestions what is wrong? I reset our Internet and turned off the iPad.
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Go back to Settings>iTunes & App Store>Sign in and then try again.
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