TS4009 How can I recover videos stored on icloud backup?
Some of the videos I downloaded from my phone were corrupted when imported to iPhoto. I heard that if I import them into another video app they might be ok as the originals seemed fine. How can I access and download my videos from the iCLoud camera roll backup? Cheers.
Have you pointed your iTunes to the iTunes Library location on your external drive?
http://support.apple.com/kb/ht1449
http://support.apple.com/kb/HT1364
If so, check to be sure that the videos are showing up in your computer's iTunes and will play there before attempting to sync with your iPod.
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How can I recover an old/disused iCloud account. I was having some issues with my apple id so I restored my iPad, I am now stuck on the activation screen as I no longer use the iCloud account i used to set up the iPad and can't remember the address or pas
I have the same problem - it is maddening. I rely on this iPad for work so this is not just an annoyance! The above solutions of changing the appleid on the device or on the website do not work.
The old email address no longer exists - I haven't used it in a year probably and I no longer have the account. I logged into the appleid website and there is no trace of the old email address so there is nothing that can be deleted or changed there. On the iPad there is no trace of the old email address so nothing can be deleted there either. I have updated the iPad software and the same problem comes right back. Every 2 seconds I am asked to log in using the old non-existent email. The device is currently useless.
The only recent change to anything was the addition of an Apple TV device, which was set up using the correct login and password.
Does anyone have any ideas? The iPad has been backed up to the iCloud so presumably it now won't recognize the current iCloud account? So restoring may notbe an option? -
How can I recover my login in Icloud mail?
I have an apple ID and apparentely I created an email in Icloud (@icloud.com). How can I recover this login. Because I didn´t remeber the name... And whe I try to go in "iforgot" in the website, they redirect-me to my mail from apple!
ThanksIf you don't know your ID, you can try to find it as explained here: http://support.apple.com/kb/HT5625. If you don’t know your password you can reset the password as explained here: http://support.apple.com/kb/PH2617.
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How can you restore from both an iCloud backup AND an iTunes backup?
In article HT5262 (linked below) iOS backups are covered. There is a section "When to use iCloud and iTunes Backup together". I understand how to do this and the reasons why. What I haven't been able to find is an explanation of how you would actually restore from both? I know how to restore from each, however, if I first restore from iCloud, how can I then proceed to restore from iTunes without overwriting my iCloud restore?
http://support.apple.com/kb/HT5262Demo, thanks for the reply. What you wrote is exactly what I thought. I'm trying to figure out why Apple is putting out this article (see partial contents below). The implication is that you can restore from both or why back up some data to one and different data to the other:
"When to use iCloud and iTunes Backup together
For an extra level of backup for your data, you can use iCloud Backup and iTunes Backup together."
Tip: If you are using iCloud and iTunes Backup together, and you simply want to speed up your iCloud Backup & Restore functions, you can save iCloud storage by turning off iCloud Backup for very large data types. For example, if you have a 15 GB Camera Roll on your iPhone, you may not wish to back it up to iCloud because it is already being manually backed up to iTunes. You can disable back up of any iCloud Backup item in Settings > iCloud > Storage & Backup > Manage Storage > Backups > Backup Options. After doing so, these items will only be backed up when you manually back up to iTunes. -
How can I take video out of icloud?
Icloud keeps saying out of storage even though I have deleted videos on the ipad. I would like to access files in icloud and see a list of files. How do I do this? Also, I would like to save the videos that now exist in icloud to a hard drive. I did not know that photostream does not keep video so I deleted videos thinking I could retrieve them a month later. Now I see that photostream does not save videos and that I may have lost videos. Can anyone help with this issue?
The only place iCloud stores your videos is in your backup. You can't see a list of the files contained in your backup, however, the backup is supposted to include camera roll videos. If you deleted these videos some time ago, and have been backing up to iCloud daily, you may no longer have a backup that contains your missing videos. (iCloud saves, at most, your last 3 backups.) The only way to know for sure is to restore to your backup and see if your videos are recovered. Just know that when you restore to a backup, all the settings and data on your iPad will revert to those contained in the backup. If you have more recent data that you don't want to lose you will have to save these first. Then do the following:
Import your photos and videos to your computer for safekeeping as they sometimes don't survive the restore process (see http://support.apple.com/kb/HT4083)
Make sure your contacts are backed up separately (such as by syncing them with iCloud); these too sometimes go missing when you restore from a backup
Then, to restore from your iCloud Backup, go to Settings>General>Reset and tap Erase All Content and Settings. This will erase the iPad, which is necessary in order to access your iCloud backup.
Go back through the setup screens again as you did when it was new and when given the option choose Restore from iCloud Backup (see image below)
Be sure you are connected to wifi and your charger as this may take a while to complete.
If you don't recover the videos you could repeat the process and try restoring to an older backup if one is available. -
How can I retrieve the lost data that I erase it accidentally from my icloud during manage storage of icloud?
I'm not sure you can unless you have a Mac with a back up.
Whilst it won't help you recover documents that have already become corrupt, can I suggest you get into the habit of backing up your documents in the cloud regularly. -
How can I recover my password for iCloud?
I need to recover my password for iCloud on my desktop iMac. Or, optionally re-set it.
Yeah, I forgot to make notes of important stuff (iCloud & Keychain( when I used it the first time and was setting things up.
My bad.
I have an iMac running OX X 10.10.
user name (Woofie)
I can supply further details as necessary. Yosemite is new install. Working fine. No problems. Haven't yet tried any trouble shooting, with the exception of turning to the the Apple forums for some help.I hope this helps...
Go to System Preferences > iCloud, and open it. Then, enter the Email address you used when you created your account.
(If you have more than 1 Email address, try each until it verifies the Email address you ORIGINALLY used to register.)
Then, to reset your forgotten password, click on the "Forgot?" link next to the PASSWORD box, and then choose Reply via Email, as long as it is NOT an @icloud.com address. If it is, you MUST use your Cell phone number, instead.
Further instructions will be included in Apple's "Password Re-set" reply.
FYI: I just wish Apple would allow us to answer one of our Security questions, to have the OPTION to re-use the same PASSWORD that we forgot.
Some of us do not use Cell phones. -
I am a new user to the ipad Purchased a mini. Took prom pictures and promptly deleted them from my Camera Roll. I have not backed up to iTunes. Is there a way to recover them from my mini?
Even if you haven’t backed up your iPad with iTunes manually, iTunes might have backed up it automatically each time you sync your iPad with iTunes. If you have enabled iCloud, every time, your iPad is connected to Wifi and a power source, and the screen is locked, iCloud will automatically backup your photos. So try to restore the deleted photos from iTunes or iCloud backup first if the backups were created before the deletion.
http://support.apple.com/kb/HT1766
If you don’t want to restore your iPad with an out-of-date backup, erase all the content and settings on your iPad, and go back to an older iOS version, try to extract your iPad photos from your iTunes or iCloud backup with the iPhone backup extractor.
Other than restoring from iTunes or iCloud backup, there are still at least 3 other solutions for you to recover deleted photos on iPhone (also works for iPad):
Extracting from previous iTunes backup;
Retrieving directly from iPhone;
Copying from other backups. -
How can I restore deleted emails from iCloud backup?
I have an Earthlink email account that never synced with the server before, so I went a little crazy deleting a bunch of emails. It wasn't until I checked my WebMail that I realized it deleted them from the server, too. I checked with Earthlink and they couldn't do anything for me. But I had an iCloud backup from yesterday that I tried to restore. Except the email account keeps syncing with the server and I'm back to where I started. Is there any way to retrieve this data? It's gotta still be in the backup, right?
Thanks,
AnnIf they were backed up, you can restore your phone from that previous backup. If they weren't backed up, you cannot restore them.
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How can I recover ONLY contacts from a backup in iTunes?
I had to change my company email in my iPhone 4 mail box, in this change I also brought the contacts from the new exchange group, which I though would only bring the email contacts. It happens that it substituted my phone contacts and now I don't have my friends phone number in the contacts anymore. I have a backup in iTunes ( from 2 months ago) and I would like to bring back ONLY my contacts. As long as I know if I bring back a backup it will overwrite everything, messages, pictures... and I don't want that. Is there a way of solving this not using third party software? I found some third party software that could to do what I need, but in order to recover the contacts I need the paid version. I wonder if apple has a solution for this issue. Thanks for any tip!
a phone backup cannot be used on an ipad.
if all you want is your contacts, sign in to icloud from the same apple ID you wre using on the phone. -
I changed some settings on my ipad and now my calendar is blank on both my ipad and iphone. Can i restore my calendar on my phone?
Tap Settings > iCloud
Switch Calendars ON.
You may need to do that on both devices.
Give iCloud a few minutes to re sync the data. -
I originally had an iPhone 4 but switched service carriers back in June. When I bought the new iPhone 4s, all my information from the iPhone 4 was saved as a backup on the iCloud. On my new phone in the iCloud settings, Storage & Backup, it shows the backup from the iPhone 4. This backup is taking up a lot of space on my phone and I would like to delete to avoid having to purchase more space. However, I know I have pictures on this backup from the iPhone 4 that I would like to view and save on my computer if at all possible before deleting. Is it possible to view the photos from this backup? If so, how? Thank you in advance for any assistance. I hope this makes sense, lol, I'm not very computer literate.
Unfortunately with the issues I mentioned above I don't even think I have enough space for that on the computer! I have literally moved all moy pictures, music, etc. to another drive and all that's left are some small docs and applications. I don't know how to find any more space on the thing and can't get things updated until I fix this...
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After updating to ios7 I lost all my data, contact list, pictures, etc. How can I recover them?
from your backup ,you do have a backup ?
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How can i recover contacts without icloud
how can i recover contacts if i didnt backup my phone with icloud?
Recover them from where?
Where do you store them? -
The problem originated from Talktalk's Assist & Go software interfering with my browser settings. This caused Firefox to repeatedly crash with message (see below)I then got error "ssl_error_ssl_disabled" when trying to access my webmail- I followed the help instructions and deleted the cert8.db file whcih allowed Firefox to start & me to access my webmail.
But all the browsing history has disappeared, I had about 6 months prior to the crash, how can I recover it, is there a backup?The problem originated from Talktalk's Assist & Go software interfering with my browser settings. This caused Firefox to repeatedly crash with message (see below)I then got error "ssl_error_ssl_disabled" when trying to access my webmail- I followed the help instructions and deleted the cert8.db file whcih allowed Firefox to start & me to access my webmail.
But all the browsing history has disappeared, I had about 6 months prior to the crash, how can I recover it, is there a backup?
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