TS4009 How do I apply for an icloud storage refund?

Just charged for unwanted  icloud storage. How is a refund obtained?

If you're in the U.S. try calling 1-800-MYAPPLE.

Similar Messages

  • HT204053 How Do I Pay For More ICloud Storage with my Itunes Account.

    How Do I Pay For More ICloud Storage with my ITunes Account Balance?

    You can refer to this article for help.
    iCloud: Purchasing iCloud Storage and Billing

  • TS4009 how do I determine my current icloud storage usage

    I am going to be charged for more icloud storage unless I downgrade. How do I determine my icloud storage usage?

    Open iCloud preferences on your computer and click on the Manage button.

  • How can I cancel my order for extra ICloud storage space?

    How can I cancel my order for extra ICloud storage space?
    I don't need it afterall...

    Call Apple. 1-800-My-Apple

  • HT201318 How do I get a refund for extra iCloud storage I bought but don't need.  I can't figure it out

    How do I get a refund for extra iCloud storage I just bought? I can't figure it out

    I was able to get a refund processed for storage I accidentally purchased by calling the above number ^^.
    It did take me three calls because the system is fully automated and it was difficult speaking an answer to any of the automated questions that would actually get me to a live person - the first time I was automatically hung up on for not replying; the second time I couldn't get past the automated system.  The third time I was finally transferred to a live person; and after being transferred to a second live person it took about 20 minutes to get the refund processed.  I'm hoping it goes through and will be watching my credit card statement closely for the next week.  Apple will call me back a week from today to ensure the refund was processed.

  • How do i recover a purchase I made for more iCloud storage that i don't need?, How do i recover a purchase I made for more iCloud storage that i don't need?

    How do i recover a purchase I made for more iCloud storage that i don't need?

    Please see this website: http://support.apple.com/kb/HT4874

  • TS4009 How do I get an iCloud storage refund

    How do I get an iCloud storage refund because I upgraded it to 15 thinking it would give me more iPad storage space. But it didn't.
    What do I do?

    You can cancel an iCloud storage upgrade within 15 days of buying:
    Apple have made this as difficult as possible. However two posters have managed to achieve this. Elizellen was able to use Express Lane to get a refund:
    https://discussions.apple.com/message/19323996#19323996
    However if you use Express Lane may find you cannot proceed without entering a hardware serial number which is still eligible for AppleCare.  julia22 managed to find a way round that by phoning them - please see this post:
    https://discussions.apple.com/message/16968425#16968425
    it gives the USA number - if you don't live there you will have to find an equivalent number from the 'Contact Us' link at bottom right of this page.
    If it is more than 15 days since you purchased the storage you cannot cancel it for a refund; you can downgrade your plan as from your next renewal date. Please see
    http://help.apple.com/icloud/#mmd602084a
    and expand 'Downgrade your storage for the next plan year'.

  • How do I apply for ApplePay credit cards?

    Hi, How do I apply for ApplePay credit cards? I am currently running mavericks 10.9.5

    Hi ..
    Apple Pay does not issue credit cards.
    You must have an existing credit or debit card mentioned here >  Apple Pay participating issuers
    Good article to read prior to using Apple Pay >   Apple Pay security and privacy overview

  • How do I apply for any Photoshop CS Master Collection Beta?

    How do I apply for any Photoshop CS Master Collection Collection Beta?  John

    Hi, see this discussion:
    http://feedback.photoshop.com/photoshop_family/topics/how_do_i_become_a_beta_tester_for_ad obe_software
    But Photoshop CSx and the Master Collection are not the same... Individual product vs suite of software.

  • How can I REALLY downgrade my iCloud storage?  HELP!

    How can I REALLY downgrade my iCloud storage?  Apple is trying to scam ppl out of $$. They will NOT allow you to downgrade per their instructions.  It ALWAYS says the iCloud manager is not available, try later.  Here is what my email says:
    This is a reminder that on 03/03/2015 you will be charged $10.99 for your 20 GB storage plan using your Visa •••• (deleted). If you do not wish to be charged, you can cancel by downgrading to the free storage plan from your iOS device, Mac or PC.
    The iCloud Team
    I'm so disappointed that all my products are currently Apple and now I down't trust them as far as I can throw them.  There is already a class action suit in Florida for the icon taking up 23% of users' available space, now they are trying to charge me $$ yearly when I do NOT need the space?  Shame, Apple.. Steve Jobs must be rolling in his grave about your unethical business practices... This does NOT work:
    You can also cancel or downgrade your storage plan at any time. For a full refund, contact iCloud Supportwithin 15 days of an upgrade or within 45 days after a yearly payment. Partial refunds are available where required by law. Learn more about iCloud storage plans or get help using Cloud storage.
    No... the "done" button will not light up, and it says the iCloud manager is "not available at this time.  Try again later."  This is a known problem... fix it.
    <Edited By Host>

    Thank you Roger!  Going into my iTunes at least allowed me to delete my credit card info so they can't charge it.  In the meantime, after 2 calls I finally got connected to a Senior Advisor from Apple who was able to manually go into my account and remove the automatic charge to my credit card.  After sharing my screen, she was able to see the issue many others are having being unable to downgrade.  There is a bug in the system that tells you the manage storage is "unavailable at this time".  She followed me through several of these threads and realized it is actually an issue.  She took all the relevant information and will submit a bug fix request.  She even admitted that goal and apple were having an issue syncing to the correct time zone at that there was no know fix at this time.  While frustrating, the honesty was refreshing.
    Thank you SO much for you quick response on this!  My apologies for my tone; this was my first time using this forum.  I went through Apple support and didn't realize that there are no Apple employees on here.  I was on the line with someone from customer service that wasn't as helpful at the time and was very frustrated..
    Thanks again for your help!  To all others having this problem, keep calling Apple tech support until you get a Senior Advisor - they will help!!  The advisor even told me to tell people to call in and that they need to manually downgrade on their end until they get this issue resolved.

  • HT4847 I have been trying to pay £7.99 for my icloud storage but the online would not allow me to enter new card details as the one you have has expired ?

    I have been trying to pay £7.99 for my icloud storage upgrade but the online would not allow me to enter new debit card details as the one you have has expired ?
    How can I entre new card details to do so?

    You have to change the card in the 'Account' section of the iTunes Store, in 'Payment details'.

  • I have paid for additional iCloud storage but its not updated on my devices

    I have paid for additional iCloud storage but its not updated on my devices
    How Long does it take, its been 24 hrs already

    The iCloud storage is for your backup, it will not make your device capacity larger.

  • How do i purchase an annual icloud storage plan?

    how do i purchase an annual icloud storage plan?  I will not allow monthly charges to my credit card for my daughter's phone.  I want to buy a year using an iTunes card.

    Apple no longer offers those.
    (116796)

  • HT4859 How do I get a iCloud storage refund?

    How do I get an iCloud storage refund?

    Too late for you, but...
    Anyone in the UK who stmbled into this thread,
    looking for the answer on how to get a refund on an unnecessary iCloud storage
    upgrade, clik on this link:
    HT4874 iCloud Storage Upgrade refund
    You only have 15 days to do this after purchase.
    I found getting to the right place a puzzle that might stump a genius
    at  cryptic crossword puzzles.

  • HT201318 i've paid for my icloud storage but now need a vat receipt, where can i get one?

    i've paid for my icloud storage but now need a vat receipt, where can i get one?

    Usually Apple sends an invoice to your mail 1-2 days after your purchase.
    You may even search the invoice yourself, but I'm not sure if you will find it before 1-2 days.
    More info here  https://discussions.apple.com/message/12360444#12360444

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