TS4009 how do I retrieve an old back up from icloud on my new phone

how do I retrieve from a past icloud back up

Apple states that it keeps up to your most recent 3 backups (space permitting in your account). If you're backing up daily, this would only go back a couple of days. You won't know if an earlier backup is available until you attempt to back up to iCloud. When you do, you are shown a list of available backups to restore from. If you have older backups, you access those by tapping "Show older backups..." (see image below). If you don't see this, you don't have any older backups available.

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Can't restore my previous back up from iCloud on my new phone

I got a Case ID# for support, but since resetting my iphone I can't get calls.
I was told at the Genius Bar that the problem is on iCloud's side but I can't reach anyone to help me.
Can anyone help me?

Apple states that it keeps up to your most recent 3 backups (space permitting in your account). If you're backing up daily, this would only go back a couple of days. You won't know if an earlier backup is available until you attempt to back up to iCloud. When you do, you are shown a list of available backups to restore from. If you have older backups, you access those by tapping "Show older backups..." (see image below). If you don't see this, you don't have any older backups available.

I lost my phone had everything backed up on icloud.got my new phone,went to retrieve my photos but it duplicated a certain amount therefore used the free 5 gb of data. purchased 16gb then but cant see my old photos or old iphone on icloud account

I lost my phone had everything backed up on icloud.
got my new phone,went to retrieve my photos but it duplicated a certain amount therefore used the free 5 gb of data. purchased 16gb then but cant see my old photos or old iphone details on icloud account. it only shows the certain amount that duplicated but no old phone details or old photos.
gutted all travelling photos

If you have a backup of your old phone, the backup should include your camera roll photos. Restoring the backup should recover them. This explains how to restore an iCloud backup: iCloud: Restore your iOS device from iCloud.

My iPhone 5S drowned in a rainstorm. How can I retrieve contacts and text messages from iCloud backup onto my iPad mini?

My iPhone 5S drowned in a rainstorm. How can I retrieve contacts and text messages from iCloud backup onto my iPad mini? There are some contacts on the iPad already but nowhere near all of them. I need to re-enter the contacts manually into an iPhone 4 as it does not support iOS 8.

Let me get this straight.....You lost your phone. You never backed it up, either to your computer or to a cloud service.
How in the world would you expect to get data back?

TS4036 My icloud is showing a very old email address,while myitunes / appstore email is showing the new email address? How do i remove the old email address from icloud?

My icloud is showing a very old email address,while myitunes / appstore email is showing the new email address? How do i remove the old email address from icloud?

Welcome to the Apple community mohinderjeet.
If you mean that Find My Phone is asking for a password to a different Apple ID to your current Apple ID.
This feature has been introduced to make stolen phones useless to those that have stolen them.
However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details.
The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone" and delete the account from your device.
You should then change your Apple ID back to its current state, save it once again and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
This article provides more information about Activation Lock.

HT201559 my iphone 4 has completely died.. how can I retrieve my contacts and photos from icloud?

my iphone 4 has completely died.. how can I retrieve my contacts and photos from icloud?

Hi you can take to Apple Store they may Replace with a Refurbished, one but you will need to pay part of cost. Make an Appointment, if you do get Another iphone when you set it up Just use the same Apple, id & password then you will get all your Apps & Data back. Cheers Brian

TS4036 i cant get any photos from icloud on my new phone, how can i retrieve them?

i am unable to retrieve any photos from icloud on my new phone even though i had back up. All of my contacts have downloaded. Could anyone be of some help please thank you

OP you need to be more specific. ARE you saying that they did not restore from your icloud backup? Or are you saying that they didn't show up under your photostream?
If its the 2nd one, because photos are only available to other devices in your photostream for 30 days. Beyond that, they only show on the original device. To get around this, you can, on the original device, share them all to a shared photostream, inviting only yourself to share the photostream and them you'll be able to access them on the new device. Fair warning, sharing them to the shared photostream can take some time so don't delete them till they all show up.
Also read about "Using Photostream"

How can i download a specific back up from icloud?

How can i download a specific back up from icloud? i want to download a backup that i back up 3 months ago. settings>icloud>storage&backup>manage storage and there i can see the back up that i want to download. but i dont know how to do it. i mean i dont want the back up that i downloaded last. i want to download the back up that i back up 3 months ago.

Go to Settings>General>Reset, tap Erase All Content and Settings, go through the setup screens on your device and when given the option, choose Restore from iCloud backup and follow the prompts. You will be shown a list of available backups and asked which backup you want to restore from (see image below). Choose the older backup, if listed. (Note: you may have to tap Show Older Backups in order to see it.)

HT4859 How can I restore from iCloud on my new phone if I didn't do it on the intial setup process?

How can I restore from iCloud on my new phone if I didn't do it on the intial setup process?

You can't merge the backups, you'll have to delete the backup of your old phone. If it says it's currently in use when you try, that will normally clear up on its own but may take 3-5 days to do so. Give it a few days and try deleting the old backup again.
In the meantime, you can create a manual backup of your new phone on your computer by connecting it to your computer, opening iTunes, clicking on the name of your phone in iTuens, going to the Summary tab of your iTunes sync settings and clicking Back Up Now. Also go to File>Devices>Transfer Purchases. Then you'll be safe until you can start backup up to iCloud again.

HT201077 My Iphone 4s was replaced by the Apple store today. I previously backed everything up to Icloud. I'm downloading everything from Icloud onto the new phone. The pictures seem to have stalled on number 215 for the past hour or so.

I had my I phone 4s replaced today at the Apple store. I previously backed it up on ICloud. I'm downloading from ICloud to the new phone. The pictures have been stuck on number 215 for an hour now. I've turned the phone off and on several times, but it won't progress in downloading the pictures. This happened the last time the phone was replaced and there was something I could do to get things moving, but I don't remember what?

Then you'll have to decide when you think it's hung and unlikely to restart. At that point, you'll probably have to reset it (by holding the power and home buttons at the same time until you see the Apple logo, then release) and try restoring the backup again.
The only "solution" I've seen posted on photos that fail to restore from a backup that seems to have worked for others, is the on posted by ezjules here: https://discussions.apple.com/message/19518589#19518589. If you restore the backup again, you could give it a try and see if it works for you.

Can i get an old back up from icloud?

My son's I-touch crossed with my I-pone and all my contacts uploaded to his device. He deleted them from his I-touch and it in turn deleted them off my phone. Is there anyway to get an old back up from I-Cloud that would have all my info?

It depends on how old your back up is. Go to "Settings > iCloud > Storage & Backup > Manage Storage" to see how old it is and if it makes sense to completely restore your device. If yes, then you have to completely reset your device ("Settings > General > Reset"). After that when you go through the setup assistant on your device, you can choose "Restore from iCloud Backup" and enter your iCloud account and password.

How do i get my contacts back down from icloud

I am trying to switch to a new phone but I don't know how to get my contacts on the new phone without having to type all of them again.
iPhone 4

If your contacts are at https://www.icloud.com all you should need to do is setup iCloud on your new phone with Contacts turned on (as seen in the lower picture in step 2 in https://www.apple.com/icloud/setup/ios.html ) and they should automatically download. I just did the same recently and it worked very quickly.

How can I retrieve my old back ups?

I was having a probelm with my Iphone today and it wouldn't back up via icload, so i backed up to labtop and it gave me an error and couldn't send backup. it asked me to reset, so i did and it reset to a 4 month ago version. how can i see my last back up a week ago.

These are some of the stuff that are backed up to iCloud; you cannot selectively restore them.
You have to restore everything even if you only need a few photos or documents.
http://i1224.photobucket.com/albums/ee374/Diavonex/6ade472c1c79cbc5d21f4b49ae7f5 8a7_zpsed9c39b4.jpg
http://i1224.photobucket.com/albums/ee374/Diavonex/015a4dd9ed50741b75cb47d25ddf1 617_zps13ddc231.jpg

Urgent please: lost all datas while sync my new iPhone. how can i retrieve my old datas? through icloud?

urgent please: I have a new iphone 4S and while sync with itunes, it was not done using the data of my old iphone but with a new virgin iphone. how can I retrieve and sync with my old datas? through icloud? or have I lost everything? please help

to be more precise
I have saved all my datas of my old iphone on itunes and icloud. I got a new phone 4s that I connected to itunes in order to load it and sync with my old datas. but I don't konw how but when itunes sync my new iphone i did not take my old datas. at the end of the sync process, I got an iphone totally virgin, but none of my previous apps, neither contact neither calendar neither anything. what happened? did itunes erased all my previous datas?? i hope not but if it's the case, can I recuperate my old datas through icloud? please help because as a lot of us, all my life is in this iphone.. (contacts, photos of my 18months girl, etc etc)
thank you very much

How do I retrieve my apps and documents from icloud

I got a new iPad after I lost one. How do I down my apps and documents, photos from iCloud

Restore that backup of your old iPad to your new one, and sign back into your iCloud account.

TS4009 how do I retrieve an old back up from icloud on my new phone

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