TS4009 How do you downgrade to the free option or get refund? After selecting free the done button can not be pressed.

How do you downgrade to the free option or get refund? After selecting free the done button can not be pressed.

Refund:
If in the US, follow the link below (you must request a refund within 15 days) -
https://discussions.apple.com/message/16968425#16968425
it gives the USA phone number - if you don't live there you will have to find an equivalent number from the 'Contact Us' link at bottom right of this page.
Keeping current plan, but downgrading when it ends:
Settings>icloud>Storage & Backup>Change Storage Plan.  Look at downgrade options.  There you can choose the plan you want when the current one ends.

Similar Messages

  • HT4053 How do I delete photos, the delete button does not appear to be working?

    I have downloaded all my photos to my new IPad. I need to delete some I do not want, how do I do it. The delete button does not appear to be working?

    I personally don't know of any other software that does syncing, however, you can use another cloud service like Dropbox or Flikr to house your photos, add and delete them and have them available for viewing on any device or comuter that has an internet connection.
    I'm not sure why you would be having trouble not getting photos that you put into your Photo Stream Uploads folder on your iPad. Photo Stream is Photo Stream. Also, just so you know, photo management and Photo Stream have nothing to do with iTunes. Photo management on the computer is done through your photos folder and app (on a Mac, it's iPhoto). You only use iTunes to tell the sync process which items to retrieve and sync from that library. Photo Stream is completely independent of iTunes altogether.
    If you want to get photos from a camera to your iPad without having to use a computer, get a camera connection kit which will allow you to physically hook the camera to the iPad, and to directly download the photos from the camera to the iPad.
    You would still want to also hook the camera up to the computer to back those photos up to your photo library on your computer.
    Also you might want to look into purchasing (for under $5) iPhoto for your iPad:
    https://itunes.apple.com/us/app/iphoto/id497786065?mt=8
    Seems like you might benefit from talking to your local Apple Store about when they might have some sessions for learning photo management and sharing between your device and computer, because what you appear to be wanting to do is all do-able. I guess I'm just missing what your issue is. You can many things with photos on your iPad, however, your device will never be a substitue for your computer for backing up and managing your photos.
    So, best of luck, I hope one of the suggestions above will help you to achieve what you are trying to do.
    Cheers,
    GB

  • My account states I'm authorized 5 computers however I only have 2 computers that are working, how do you account for the 3 that are not working

    I have owned 5 computers which had iTunes loaded, however only 2 of the computers actually work.  My account states I'm authorized 5 computers, how do I update my account to indicate that.  The only option I saw was unauthorize all computers

    Mash,
    If a computer is authorized but is discarded withour deauthorizing, it continues to count as an authorized computer. 
    But, it is simple enough to "Deauthorize All" and then re-authorize just the ones that you are still really using.

  • How do you turn off the email notifications but not the phone

    When I go to bed I want the email "notifications: off, but not the phone.I figured out how to turn off the email notifications at night. But, I want the phone to be able to "ring?"
    Thanks

    Settings, general, sounds, scroll down to new mail, tap, then alerts, none.

  • Can something other then the last thing you look at show up when you double tap the home button, Can something other then the last thing you look at show up when you double tap the home button

    PPlease

    You should see the home page on the left, the app you were looking at, and previous apps to the right.

  • What do you do when the bottom button is not working?

    My bottom botton is not working. It's as if it is stuck. maybe it's a hardware issue.

    Make an appointment with a genius at an Apple store and have them look at it for you

  • After syncing, the "Done" button does not show

    I am using iTouch OS 7.1.1 (5th Gen), iTunes 11.2.2.3, Windows 8.1.  I have uninstalled and reinstalled iTunes. iTunes diagnostic test results are fully successful.  How can I fix this?

    Facebook integration comes later this fall in the form of an update.
    Matt

  • How do I downgrade to the free 5Gig storage of the cloud?  I purchased extra storage and do not need stand would like a refund.  I have searched for 2 hours, and after signing up for 10 different communities, have ffinally made it to this field.  HELP!

    How do I downgrade to the free 5gigs of iCloud storeage?  I would like a refund and have searched for two hours.  I have NEVER had such a tough time connecting with a company and have certainly spent MUCH MORE than $20. of my time tracking this down... maybe that's the point, huh Apple?  Can anyone help?

    To cancel an iCloud storage upgrade within 15 days of buying:
    Apple have made this as difficult as possible. If you use Express Lane you cannot proceed without entering a hardware serial number which is still eligible for AppleCare. However julia22 managed to find a way round it - please see this post:
    https://discussions.apple.com/message/16968425#16968425
    it gives the USA number - if you don't live there you will have to find an equivalent number from the 'Contact Us' link at bottom right of this page.

  • TS4009 I have followed the steps above but when I get to the screen to select a downgraded option, the  Done button is grayed out and won't let me select a new option. I see a lock up in top right-hand corner, but not sure how to unlock it.

    I have followed the steps above for downgrading iCloud storage options, but when I get to the screen to select a downgraded option, the  Done button is grayed out and won't let me select a new option. I see a lock in top right-hand corner, but not sure where to go to unlock it.

    Choose Apple () menu > System Preferences, then click the iCloud icon.
    Click the Manage button.
    Click Change Storage Plan.
    Click Downgrade Options.
    Enter your Apple ID password, then click Manage.
    Choose your current plan, then click Done.
    (from http://support.apple.com/kb/HT5527 )

  • HT4847 Why is the "done" button inactive when I try to downgrade my iCloud storage plan to 5GB free? Doesn't work from iOS device or macBook system preferences. I didn't sign up for a $40 plan.

    Why is the "done" button inactive when I try to downgrade my iCloud storage plan to 5GB free? Doesn't work from iOS device or macBook system preferences. I didn't sign up for a $40 plan.

    I found the solution .,,,
    1) click on your current plan and press done your payment details will appear .
    2) the first section is your plan and there is a botton "change" click on it
    3) it will take you back to the upgrade options
    4) press on the downgrade options
    5) choose the 5 GB and the done botton will be enabled
    6) click on it  you'll back to the step number 2 , here read carefully you'll see that your changes will take effect after the current plan expired with the date.

  • Hi there, how do you downgrade to a previous iTunes version on a Mac?

    Hi there, how do you downgrade to a previous iTunes version on a Mac?

    What exactly do we repair permissions of inn disk utility?
    OK. The easy explanation:
    Mac OS X is a UNIX based operating system and like all other UNIX operating systems, its usage is controlled by permissions. Which user has some, all or no permission to read, write to and otherwise modify files and folders. Applications also have or do not have certain permissions.
    In Mac OS X "Library" folder is a sub folder called "Receipts". When software is installed using Apple's Installer application it deposits a .pkg file in Receipts, containing information about the software and what it's permissions should be.
    If for some reason those permissions are corrupted or changed to something they should not be, using Disk Utility to repair permissions compares what the current permissions are with the information contained in the .pkg files. Should Disk Utility find differences, it uses the information to correct those permissions.
    Disk Utility does not repair permissions on applications that are installed via another routine, such as a custom installer or drag and drop. Neither does it repair permissions on any files or folders that you create.

  • How do you downgrade software from iOS8 to iOS6?

    I will be giving my phone to my grandma (iphone 4s) while i get the 5c. My grandma does not like the ios8 but she does like the ios6... How do i downgrade to the ios6 oldee software??

    RamziLove1234 wrote:
    I will be giving my phone to my grandma (iphone 4s) while i get the 5c. My grandma does not like the ios8 but she does like the ios6... How do i downgrade to the ios6 oldee software??
    You can't downgrade an iOS device's operating system; you can only upgrade.
    Either she will have to get used to the iOS 8, or she'll have to get a different iPhone.  See if you can find an iPhone 3GS for her.  Those only go up to iOS 6.1.6, so she'll be happy.

  • How do I delete photo ALBUMS from my iPHONE 4? I sync via icloud and I can not see any folders selected in itunes. I searched the internet and basically there is no one who has the answer to how you delete the iphone photo library and misc albums

    how do I delete photo ALBUMS from my iPHONE 4?
    I sync via icloud and I can not see any folders selected in itunes.
    I searched the internet and basically there is no one who has the answer (so far)
    to how you delete the iphone photo library and misc albums
    I have also had every iphone and I am not stupid.
    charles altman

    Replying to my own post - heh. I downloaded iExplorer (http://www.macroplant.com/iexplorer/) which allowed me access to the files on the phone and there was the phantom movie in the DCIM folder. Deleted it, and all is well - although I still have 0.65gb of Other in iTunes.....

  • How do you turn on the radio feature?  I don't see it on the home screen.

    How do you turn on the radio feature?  I don't see it on the home screen.

    If you don't see the radio icon on the home screen, it is likely just turned off in the settings. Go to
    Settings > General > Home Screen >
    There you will see radio listed. Make sure that the slider is set to ON.
    i

  • HT204053 I have multiple devices used by family members, how do you make sure the kids don't see Moms messages from Dad and visa versa?

    I have multiple devices used by family members, how do you make sure the kids don't see Moms messages from Dad and visa versa?

    Hi Roger:
    Thanks for the reply.  I think I figured out the problem.  Apple has confused (at least in my mind) the different IDs that people can have.  In the iCloud settings, they use the term Apple ID and not iCloud ID.  I guess there really is no such thing as an iCloud ID.  There are Apple IDs with various attributes.  This is not clearly explained or easy to see (how could I look up to see if my Apple ID is associated with iTunes for example?).
    I created, what I thought were iCloud IDs for each family member, but we all use my Apple ID for iTunes.
    One other question - why does the syncing of Notes using iCloud require an @me.com email account.  That makes no sense to me.
    Thanks for your help!
    AO

Maybe you are looking for