TS4009 How to get a refund on cloud storage?
Have upgraded by mistake and paid £28 I am within the time frame to get a full refund but cannot find a link to show me how to do so. Please help
Read here: https://discussions.apple.com/message/16968425#16968425.
Similar Messages
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HT201318 how to get a refund for icloud storage
I purchased icloud storage I do not now need and it said I can get a refund within 14 days, but does not say how.
Does anyone know how please?I have just done this and it works. Dial 1-800-275-2273, this is a US number so if calling from the UK, use Planet Talk to get this at 0.5p per minute. Go through the voice recognition program. You will finally be put through to a representative who will ask you various security questions, Apple ID, home address, last four numbers of credit card etc. The refund, which is refundable within 15 days of purchase, is done within minutes. A bit of a performance to get through, but once you do, its an easy process. This is probably too late now, but maybe be useful for next time.
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TS4009 Can I get a refund on icloud storage fees?
I recently upgraded my storage on iCloud, only to find that I really didn't need that much storage. Now I have downgraded, but I don't want to wait until next year to downgrade, I would like to do so NOW and get a refund (even if it is prorated). How do I do that?
If in the US, follow the link below (you must request a refund within 15 days) -
https://discussions.apple.com/message/16968425#16968425
it gives the USA phone number - if you don't live there you will have to find an equivalent number from the 'Contact Us' link at bottom right of this page. -
HT4847 How to get a refund on icloud storage purchase?
Hi there - last night I purchased an upgrade on my icloud storage. I have since decided I don't this and would like to cancel. I believe I have 15 days to do this but don't know how. Does anyone know? thanks : )
You can cancel an iCloud storage upgrade but only within 15 days of buying:
Apple seem to have made this as difficult as possible. You may be able to do this using http://expresslane.apple.com - Click on 'More products and services', then 'iCloud', 'Account and setup' then 'This topic is not listed'. Explain the situation in the box provided and wait for a response - include a phone number. However you may find you cannot proceed without entering a hardware serial number which is still eligible for AppleCare.
In that event you will need to phone them directly, using the Apple Online Store number given at the bottom of this page. The first person you speak to may tell you to do it from the iCloud website but this is not possible. Politely insist on escalating the issue to a more senior person and eventually you should be able to get through to someone who can deal with this (you may have to wait for them to call you back) - you will be asked security questions and for part of your credit card number to identify yourself.
Just for information, if it is more than 15 days since you purchased the storage you cannot cancel it for a refund; you can downgrade your plan as from your next renewal date. Please see
http://help.apple.com/icloud/#mmd602084a
and expand 'Downgrade your storage for the next plan year'. -
TS4009 how to get refund if downgrading storage?
I upgrade today - found that icloud is too slow for backups
downgraded
how to get a refund?I have this question too. Refund. Try this https://discussions.apple.com/message/20707572#20707572
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HT201318 How do I get a refund for iCloud storage (downgrading) ?
Hi there, saw my annual iCloud storage billed yesterday and went to downgrade and get a refund. Couldn't find any links(s) that spoke clearly and concisely on how to get a refund. My iPhone says to contact support for a full refund within 45 days. Used iTunes and "reported a problem" with the storage purchase but was routed to the wrong customer support team who then suggested I seek support through iCloud. Well there's lots of topics and associated links - none for a simple refund. Any help (preferably a working link that takes me right to the correct form screen to submit my iCloud storage refund request) is greatly appreciated.
Cheers!
A_SilverDivaContact AppleCare support at 800-694-7466, and tell them you want to get your icloud storage fee refunded. The Advisors should be able to help with that.
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HT201318 How do I get a refund for iCloud storage upgrade
How do I get a refund for iCloud storage upgrade? I just purchased the icloud storage today but do not need it. It says you can get a refund within 15 days but I can't seem to find a number to get refund.
See Roger Wilmut1's post here: https://discussions.apple.com/thread/4491639?tstart=0.
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HT201318 How can I get a refund on iCloud storage purchase please
How can I get a refund on iCloud storage purchase please
In the UK click on this link:
HT4874 iCloud Storage Upgrade refund
You only have 15 days from purchasing ICloud storage upgrade to cancel
and get a refund. Trying to find out how, could take you longer than 15 days. -
I had a "pdf export" plan and upgraded it to "pdf pack" plan and it was charged the full price of the new plan in my credit card. How to get the refund of the non used part of the old plan?
Hi edilsoncf,
I've seen your question on several forums, and responded there. Did you get your subscription sorted out?
See: How do I get a refund if I have multiple Acrobat service subscriptions?
Best,
Sara -
HT5622 How to get a refund for a purchase that didn't go through
How to get a refund for a purchase that didn't go through
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I bought in app called " Subway Surf" a "Stack of Coins" and I didn't ment to... And now I don't know how to get a refund on from this app.
You have 14 days to request a charge be reversed on an iTunes account. Contact iTunes directly through their website https://expresslane.apple.com/ to request the refund.
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Hi how I get the refund from the unauthorised in app purchase? I just bought the phone at yr store few days ago n had yr staff do the personal setup n end up I had been charged for the in apps purchased. Pls help.
yr store few days ago n had yr staff do the personal setup n end up I had been charged for the in apps purchased. Pls help.
NOT at mine or anyone else's here
This is a User to User technical support community .There is no-one from Apple here and Apple neither read nor respond here
Did you not work that out when you agreed to the terms of use of this community when joining today -
TS1292 How to get a refund for a faulty iTunes card? Or proper iTunes contact no?
Hi folks,
Does anyone know how to get a refund on a faulty iTunes card? The number is basically illegible. The FAQ is useless, and every time I try to find a proper email contact, or similar method of contacting a HUMAN in Customer Support, I keep getting shunted back to the idiotic start screen.
Under Australian law, I am entitled to a refund if something is faulty.See this support article:
http://support.apple.com/kb/TS1292
If you can't get to work after perusing that page, contact the iTunes Store Support; instructions are at the bottom of that article. And that will connect to a human, though via email, of course.
Regards. -
I purchased an iBook and the text is garbled. Does anyone know how to get a refund?
Does anyone have troubleshooting tips or an idea how to get a refund?
Thanks!A few things that you could try if you haven't already done so :
deleting the book and re-downloading it - ibook purchases can be re-downloaded for free : http://support.apple.com/kb/HT2519
closing the iBooks app completely and seeing if the book looks ok when you re-open the iBooks and that book : from the home screen (i.e. not with iBooks 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the iBooks app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
deleting the iBooks app itself and re-downlading it and all your books - you may want to copy all your books to your computer first via File > Transfer Purchases and/or checking that they are still available for re-download
if none of the above work then use 'report a purchase problem' : http://support.apple.com/kb/HT1933 -
HT4009 Does anyone know how to get a refund for an iPad app purchase?
Does anyone know how to get a refund for an iPad app purchase?
FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Canceling a Digital Subscription
http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
Cheers, Tom
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