TS4009 I am not able to open iCloud from my settings, Sirs says I don't have iCloud installed what has happened?

I am not able to open iCloud from my settings, Sirs says I don't have iCloud installed what has happened? I have an email saying my device can't be backed up because my I cloud is full, and telling me to go to settings to manage it, but my iCloud button is in light grey instead of black and unresponsive.

Go to Settings>General>Restrictions>Accounts (near the bottom) and set this to Allow Changes.  You will then be able to access Settings>iCloud again.

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    Contact iTunes:
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