TS4009 I recently purchased more icloud, however, my phone will not backup to it-not even manually.
Recently purchased more icloud; however my phone will not back up to it-not even manually. Has not backed it up since December.
If you get the error "Backup not successful" and you've tried deleting the last backup and trying to back up manually without luck, try the following test: Go to...
Settings>iCloud>Storage & Backup>manage Storage, tap your device name in the Backups section, then look under Backup options. Turn off all apps from backup and then do a manual backup. If that doesn't work, then this post will not help. If the backup works, then go back to the app list and turn some on and try another backup. If successful, keep repeating these steps. If it fails at some point, then try to zero in on the one app that seems to make the backup fail. (I had this problem and found one app failing, probably due to a corrupt data file.)
This process will take time, but if a backup works with no app data being used but clearly fails with the original settings, then somewhere in the mix of apps is a "bad" one.
Similar Messages
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i have recently purchased the highest storage but was unable to backup my phone via icloud, the button on my iphone to backup on icloud is grey out, anyone knows how to resolve the problem? What's the point of purchasing the biggest storage?
First check that your device is correctly connected to the wifi/internet (settings > wifi)
If your back up continually fails, you might try turning off back up on your mobile device (settings > iCloud > storage & backup) and then deleting the backup file from iCloud by swiping the backup file on the mobile device (settings > iCloud > storage & backup > manage…) and then turning back up on again.
If this doesn't help, try turning off some items for back up in a pattern to try to establish if your problem is being caused by specific data on your device.
Being able to back up to the cloud can be very useful, especially if you don't have access to a computer or have infrequent access to one, however unless you specifically need to use iCloud for back up, you will find backing up to iTunes significantly more convenient and possibly more reliable.
More about iCloud v iTunes Back Up -
I just purchased more storage for my phone because I needed a software update and it said I couldn't do it until I purchased more cloud storage, so I did. Now nothing is showing up and still cannot update my software? Does it take time to show up?
Sometimes it does. However, adding more iCloud storage doesn't give you any more space on your phone if that's what you're trying to do. To create more space on your phone, you have to delete of sync something off of it. You could, for example, you could delete all your music, then perform the update, then sync your music back to your phone using iTunes.
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The iTunes library on our laptop is correct and up to date with recent purchases and downloads; however, our desktop does not have any of these when using it. Home sharing is turned "ON" with both computers. Why is the desktop not showing the same content and how do I resolve this?
From your OLD computer...
Copy your ENTIRE iTunes FOLDER to an External Drive... and then from the External Drive to your New Computer..
Full Details Here > http://support.apple.com/kb/HT1751
Also see this migrate iTunes library post by turingtest2 -
HT204053 can i purchase more iCloud storage with my iTunes gift card
Can I purchase more iCloud storage with my iTunes gift card
Provide the iTunes Store with a credit card number(iCloud storage upgrades are a subscription and not a one-time purchase), redeem the gift card if you haven't already done so, and get the upgrade. The credit card won't be charged if the unspent balance is large enough to pay for it.
(126481) -
Can I use a iTunes gift card to purchase more icloud storage
Can I use a iTunes gift card to purchase more icloud storage
Welcome to the Apple Community.
Unfortunately not. -
If i purchase more iCloud storage, will it allow me to take more photos to keep in my photo library? Or does iCloud storage just count towards photostream?
Sorry, thats wrong. I just installed iOS 8.1 and got an error saying that it requires 5,6 GB of free space, but I have only 2,6 Gb free space in my iCloud Account.
You will need to pay in order to use iCloud Photo Library in order to use it for a huge collection of photos. 5GB is not very much.
Edit: I though you were talking about iCloud photo library.. I got that wrong. -
My iPad keeps showing a message that I have run out of storage space. I have purchased more iCloud space in settings, but I am still getting this message. I also am not able to sync my iPad in iTunes when plugging in to my computer.
The storage space is the iPad storage space, not iCloud storage space. What size Ipad do you have?
How much space is your Other using? You may be able to reduce.
How Do I Get Rid Of The “Other” Data Stored On My iPad Or iPhone?
http://tinyurl.com/85w6xwn
With an iOS device, the “Other” space in iTunes is used to store things like documents, settings, caches, and a few other important items. If you sync lots of documents to apps like GoodReader, DropCopy, or anything else that reads external files, your storage use can skyrocket. With iOS 5, you can see exactly which applications are taking up the most space. Just head to Settings > General > Usage, and tap the button labeled Show All Apps. The storage section will show you the app and how much storage space it is taking up. Tap on the app name to get a description of the additional storage space being used by the app’s documents and data. You can remove the storage-hogging application and all of its data directly from this screen, or manually remove the data by opening the app. Some applications, especially those designed by Apple, will allow you to remove stored data by swiping from left to right on the item to reveal a Delete button.
Cheers, Tom -
I recently purchased and downloaded an app that will not open. Who do I contact or what do I do to fix this problem?
On what device are you trying to open it? ipod touch? iphone? ipad?
Did you try to restart the device? Reset it? Restore it? -
i can not access face time or icloud on my phone they atr there but can not click on to use them????
These ones are tricky. But the following instructions are worth a try.
First do a complete uninstall of iTunes and related components (but don't reinstall just yet), as per the following document:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
a. Launch regedit (Start >> Search Programs and Files >> type Regedit and open the regedit that comes up.)
b. Access the following Location: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData \S-1-5-18\Components
c. Perform the following actions
i. Right Click on Components Folder
ii. Select Permissions
iii. Select Full Control and Read Permissions options
iv. Select Advanced Button
v. Select Owner Tab
vi. Select to Change Owner to the Administrators
vii. Check the option “Replace owner on subcontainers and objects”
viii. Select OK when prompted that it may not change all.
ix. Select Apply
x. Select Apply again
xi. Exit the Registry Editor
Now try reinstalling iTunes again. Does it go in properly this time? -
I updated to 7.0.2 and now some of my music has been removed and I can't find it, and music I deleted years ago has reappeared, and I can't delete it from icloud. My phone will also no longer sync with my computer. My phone has also been freezing regularly since I updated.
The reason, I included the annotation that I'd upgraded my Itunes, (On my Computer) is B/C in many forums - the very first question, *HELPERS* ask, is. "Do you have the latest version of Itunes downloaded on your computer." I wanted to knock out any obvious replies.
Now- "DO YOU have any idea,"... how your UNHELPFUL remarks, do absolutely nothing but hurt others that might not have the EXPERIENCE you have? How do you expect people to know things without asking questions? Whew! RUDE!!
Message was edited by: Apple I0S Help Team -
I purchased extra Icloud storage because I couldn't take any more pictures on my phone, or download any more apps. The extra storage purchase did not change a thing. I still can't take pictures or download apps. Help!!
Icloud storage has nothing at all to do with the storage on your iphone.
Icoud storage is on a server somwewhere, not on your iphone.
You need to delete content from your iphone -
My phone ran out of iCloud storage. After a week I did an iTunes backup then bought more iCloud storage and now it won't back up with the iCloud.
Do you have sufficient storage now? And did you turn on iCloud backup in Settings>iCloud>Storage & Backup?
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TS4009 I have purchase more storage for my I pad 3. Yet is telling no space for recording
I have purchase more storage from I cloud and I want to known why my I pad 3 is not recording and is complaining of know space
You can't purchase more space for your iPad.
What you have done is purchased online storage, this doesn't mean you can fit more on your iPad. -
If I purchase more icloud storage on my phone does it also support my iPad?
If I purchase extra icloud storage does that support my phone and iPad?
Hi Lmfloe,
If those devices are signed onto the same iCloud account, yes. The additional storage applies to the account - not a specific device.
Cheers,
GB
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