TS4009 i want to buy an apps but its telling me to contact itunes support
hello i want to purchase an apps on my phone but its telling me to contact the spport
Welcome to the Apple Community.
Did you follow the instructions in the message and contact Apple, which you can do via the Express Lane (select your country, navigate to iCloud help and enter the serial number of one of your devices)
Similar Messages
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i am playing a game on my iphone and i am trying to purchase coins but its telling me to contact itunes support to complete this transaction. what do i do?
Do as requested and Contact iTunes Support...
Apple Support iTunes Store Contact Us -
Playing happy street and want to order more flooz it is telling me to contact itune support
Playing happy street and they offer a double the flooz offer and purchased some and wanted to purchase more but now they are telling me to contact itunes support any suggestions
Yeah. Do as they say and contact iTunes Support.
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I was just playing a ga,e and then I wanted to buy some coins for it nut it always said please contact ITunes !!! Help please
http://www.apple.com/support/itunes/
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.
Email them and they will respond. Click on the link on the right side "Contact iTunes Support" on this web site. It is pretty self explanatory in the next screen after you click on the link.
http://www.apple.com/support/itunes/contact/ -
Hello
I want to buy an app, but I can't because I forgotten my security questions which I can't reset because I didn't mention a rescue mail box...
I have already bought apps and games, but from my iPhone 4S, here i want to do it from my iPad 2, that's why it asks me security questions.
Please help me.
PS : The App is Pages.If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 -
I want to buy an app but it's making me answeer two questions that I don't know the answer too
Welcome to the Apple Community.
Contact Apple through iTunes Store Support -
Re: I want to buy the app, but I can not because I forgot the security issues
Re: I want to buy the app, but I can not because I forgot the security issues
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page should let you reset them : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use -
Im trying to remove apps but its all greyd out in itunes and iv got manuly mage on how do i fix this
m trying to remove apps but its all greyd out in itunes and iv got manuly mage on how do i fix this
I had the same issue.I did what is adviced here and resolved the problem.I will explain it here step by step once again.
1-)Go to Set up--->General---->Restrictions in your iphone and turn it off completely.
2-)Turn off your iphone completely and turn it on again after a short waiting.
3-)Connect your iphone to your computer and open itunes
4-)Go to your iphone in itunes and select applications window there
5-)Heyyooo,there they are,no grayed out applications.
6-)Do whatever you want to with your applications.
Have fun...
E&G Tr. -
Hi I have a problem. Problem I have is that I want to buy the software. Message constant "for assistance,contact itunes suport or biling info" is displayed.
You can contact iTunes Support via this link and ask them for help (we are fellow users on these forums, we won't know why the message is appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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I can't buy on hay day game he told me contact iTunes support to complete this transaction after that told me the billing server not respond try again later and the other game same but I can buy games from the AppStore ?
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
Cannot purchase mobage coins because it is telling me to contact itunes support. I have credit to buy.
Welcome to the Apple Community.
Did you follow the instructions in the message and contact Apple, which you can do through iTunes Store Support. If Apple have asked you to contact them, then the issue can only be resolved by them. -
I recently started my apple I'd account and used my wife's bank card for payment info. I then loaded $75 from iTunes gift cards on the account. I was able to make in app purchases, now its telling me to contact iTunes Store support to complete now? Help
Do what it told you to do.
Contact itunes support
http://www.apple.com/support/itunes/contact/ -
Shortly my problem when I'm trying to buy any thong there is massage says "Please contact itunes support to complete this transaction????????"
Hi ..
Use the email form here > Apple - Support - iTunes Store - Contact Us -
When I try to make in-app purchases it tells me to contact iTunes support, what should I do?
Contact iTunes support, as directed:
http://www.apple.com/support/itunes/
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