TS4009 iCloud says I have  19GB storage left, but my iPhone cannot download anything from iTunes. Any help?

I have plenty of storage space on iCloud, but whenever I try to download songs from iTunes a popup says my storage space is full.  Any help please?

The storage space you have on your phone and the storage space you have available in your iCloud account are not the same thing. You need to remove some items from your phone, if you are to free up space to download items from iTunes.

Similar Messages

  • Whenever I try to log into my itunes it says I have a -50 error, but I'm not downloading anything. I don't know why it won't let me log in.

    I don't know why my itunes won't let me log in. All the Apple website tells me is that it's an error when I'm downloading something, but I'm not downloading anything.

    Hey shelbylynn18,
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    iTunes Store: "Error (-50)" when downloading purchased content
    http://support.apple.com/kb/TS1583
    This can happen when the connection timeout occurs while downloading purchased content from the iTunes Store. Certain types of software may also affect the way a computer sends and receives information from the internet. Here are a few examples of these types of software:
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    - Web Accelerators
    - Ad Filters
    - Virus Protection Software
    Resolution
    If you have any of the software listed above, and you cannot access the iTunes Store or complete your download, you will need to configure these applications to allow iTunes to connect to the Internet.
    Refer to the documentation that came with that software, and if necessary contact the software's manufacturer. You will need to configure the software to allow the following domains to send and receive data from the Internet.
    - itunes.apple.com
    - ax.itunes.apple.com
    - albert.apple.com
    - gs.apple.com
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    - phobos.apple.com
    If a web accelerator appears to be causing the issue, contact your Internet Service Provider (ISP) or the software manufacturer. If your computer is on a network, you may also want to try using a different computer on the network, or discuss the issue with the network administrator.
    Additional Information:
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Thanks,
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  • TS3297 I keep getting 'your Apple ID has been disabled' even after I have reset my password.I am unable to purchase anything from iTunes. Help!

    I keep getting @your Apple YD has been disabled' even though I have reset my password and rebooted my ipod. I am unable to purchase anything from iTunes, Help!

    Hi there,
    You may find the article below helpful.
    Apple ID: "This Apple ID has been disabled for security reasons" alert appears
    http://support.apple.com/kb/ts2446
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  • Have LR trial 5.7. Says I have 27 days left but development part says "disabled"

    Have LR trial 5.7. Says I have 27 days left but development part says "disabled" and says "sign in" which I do but the development module is still disabled. Can I reinstall or what?

    What computer and operating system are you using?
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    Does the remaining number of days relate to LR mobile?
    If you are using the stand-alone version, try uninstalling and then installing version 5.7.1 using one of the links in the blog post below. Your catalog or photos won't be affected by uninstalling.
    http://blogs.adobe.com/lightroomjournal/2014/12/lightroom-5-7-1-is-now-available.html

  • I have just updated my phone in icloud and I have lost all my data including my large music collection from itunes. How can I recover my music and phone list?

    I have just updated my phone in icloud and I have lost all my data including my large music collection from itunes. How can I recover my music and phone list?

    Welcome to the Apple Community.
    You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option which is revealed in the iTunes app on your iOS device by tapping the more button at the bottom of the screen.

  • Ever since I have updated my software to iOS 7, I cannot download anything from the AppStore app and I have tried resetting my password and updating ITunes, but nothing works! Please help!

    Ever since I have updated my software to iOS 7, I cannot download anything from the AppStore app and I have tried resetting my password and updating ITunes, but nothing works! Also when I try to sink my mini with my iTunes account it says you cannot sync because the sync session failed to start.

    It sounds like to me you're trying to sync using the computer.
    Try these things and see if it helps before you try your next syncing session. If none of the things below work then you might consider trying to sync using iCloud only.
    Try a Restart. 
    Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider. Press and hold the Sleep/Wake button until the Apple logo appears.
     Resetting your settings
    You can also try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your device settings again.... All of the settings in the settings app will have to be re-entered. You won't lose any data, but it takes time to enter all of the settings again.
    Resetting your device
    Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears. Apple recommends this only if you are unable to restart it.
    Or if this doesn't work and nobody else on the blog doesn't have a better idea you can contact Apple. 
    Here is a link to their contacts with most of the information below. 
    http://www.apple.com/contact/

  • My iOS is 4, but I can't download anything in itunes or appstore unless I update to 5.0 but my ipod says that my device is updated. What to do?

    My iOS is 4, but I can't download anything in itunes or appstore unless I update to 5.0 but my ipod says that my device is updated. Hoiw do I fix this?

    I suspect you have a 2G iPod. Those can only go to iOS 4.2.1.
    iPod touch (3rd generation)
    iPod touch (3rd generation) features a 3.5-inch (diagonal) widescreen multi-touch display and 32 GB or 64 GB flash drive. You can browse the web with Safari and watch YouTube videos with Wi-Fi. You can also search, preview, and buy songs from the iTunes Wi-Fi Music Store on iPod touch.
      The iPod touch (3rd generation) can be distinguished from iPod touch (2nd generation) by looking at the back of the device. In the text below the engraving, look for the model number. iPod touch (2nd generation) is model A1288, and iPod touch (3rd generation) is model A1318
    To more eassly find compatible apps:
    iOSSearch - search the iTunes store for compatible apps.
    Vintapps 3.1.3 - paid app.
    Apple Club - filter apps by iOS version.
    If you want an app the requires iOS 4.3 or higher you will need to get a newer model iPod

  • HT201363 i have never set up security questions and Itunes is asking me to answer security questions. I have no idea what the answers to the questions it is asking me. Now I cannot purchase anything from Itunes. I have had my account for years. What do I

    i have never set up security questions and Itunes is asking me to answer security questions. I have no idea what the answers to the questions it is asking me. Now I cannot purchase anything from Itunes. I have had my account for years. What do I do ?

    Dude same here

  • I have lost my iBooks and iTunes and iBooks does not load plus I cannot download anything from my app icon.does anyone know what the problem is.

    I cannot use iTunes or iBooks and my iBooks library is blank although I have purchased books in the past.  Also I cannot download anything from my app icon.  Has anyone experienced this and if so how do I correct.

    Try this  - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased.
     Cheers, Tom

  • I have a debit card but would like to download apps from the store. how do I do that? I can't possibly get a credit card just for this. please help.

    Hi,
    I have an iTouch. I'd like to download some free apps. but I have a debit card but would like to download apps from the store. how do I do that? I can't possibly get a credit card just for this. please help.

    I really do not think it is the iPad or your network connection. Other users have reported this very same issue. Try this and see if it works for you - it may not work - but it's easy to try - harmless - and it has worked in the past for others.
    Try signing out of your account and restart your iPad.
    Go to Settings>Store>Apple ID and tap the ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button. Go back to Settings>Store> Apple ID and sign in again.

  • I cannot turn on automatically download in my settings. I cannot download anything from the app store...once I sign in it says downloading but them goes back like I never signed in

    I cannot turn on automatically download in my settings. I cannot download anything from the app store...once I sign in it says downloading but them goes back like I never signed in what do I do ?

    Welcome to the Apple Support Communities,
    I had a similar issue and it was an easy fix for me. First you need to log out of your account completely in the Mac App Store. Quit the application. Re-open the Mac App Store. Click log-in, enter your Apple-ID and password. Now when the screen pops-up that has all of your billing/credit card information on it DO NOT select done. Instead select View my Account, then select View hidden purchases. There you should be able to find iPhoto. Hope this helps if not let me know. I'm still searching solutions for you.
    Connor

  • HT4847 I have bought extra iCloud storage, I have 23GB storage left but when I try to update FIFA 13 it says there isn't enough local storage!!! How do I use the iCloud storage?!?! Thank u

    I Have bought extra iCloud storage, I have 23GB of storage left but when I try to update fifa13 it says there's isn't enough local storage?!?!

    Thay's correct. Buying iCloud storage does not increase the local storage capacity of your iPad.
    Your iPad will always have the 16, 32 or 64GB of storage you bought it with.
    iCloud storage is space on Apple's iCloud servers - not on your device.
    You'll need to clear some space on your iPad to make room for apps.

  • TS4009 It says I have no storage and I have never backed up on I cloud! I just got this phone a year ago!

    Help with iCloud as I just tried and it says I have no storage ???? Never used it and have little to store

    Welcome to the Apple Community Shannon.
    You can see what your iCloud storage is used for and delete any unwanted content at settings > iCloud > Backup & Storage > Manage...... on your iOS device. Or System Preferences > iCloud > Manage...... on a Mac.

  • Why does iCloud say I have no storage?

    iCloud says I have no storage

    It says that my next backup size is 7.3 GB, but I have no idea why, because the only thing selected is the Find iPhone app, which takes up 0.2 KB...How do I get rid of whatever it THINKS it's backing up?

  • HT204266 I have gifted an app to a friend, but she can't download it from iTunes why ?

    Hi,
    I've gifted an app to a friend, but she says cant download it from itunes. Why ?
    She has an iphone 3.
    Daryl

    Hey Dazr12,
    Just send the following steps to your friend:
    1) Make sure the latest version of iTunes is installed on your computer. The latest version is available free of charge from the Apple website:
    http://www.apple.com/itunes/download
    2) Click the following link to launch iTunes and display the Redeem page:
    https://phobos.apple.com/WebObjects/MZFinance.woa/wa/freeProductCodeWizard
    Note: If this link doesn't work for you, simply open up the iTunes application, click iTunes Store on the left, and when the iTunes Store homepage loads, click the "Redeem" link in the upper-right corner of the page.
    3) Enter your 12-digit gift code and click the Submit button.
    4) A message will appear confirming that your gift code has been redeemed. If you don't have an account, you can create one at this time.
    hope this will work

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