TS4009 Refund for data storage purchase for iPhone

What is the email address or phone number to get a refund for iCloud data storage?  Apple says simply to "contact Apple" without more specificity.

http://support.apple.com/kb/HE57#U
Follow the link. If you are in the US just scroll down to US & there's a link to email and the contact phone numbers.  You can also use express lane.
I received a full refund of my ICloud storage purchase 43 days after purchase! The CSR were phenomenal and just friendly & professional - great experience! I might have lucked-out getting the reps (Shelley & Joshua). 
I called:  1-800-MYIPHONE
The wait was maybe 2 minutes max!

Similar Messages

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    How can I get a refund on iCloud storage purchase please

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    How do I downgrade my storage back to free and receive a refund?

    http://support.apple.com/kb/HE57#U
    Follow the link. If you are in the US just scroll down to US & there's a link to email and the contact phone numbers.  You can also use express lane.
    I received a full refund of my ICloud storage purchase 43 days after purchase! The CSR were phenomenal and just friendly & professional - great experience! I might have lucked-out getting the reps (Shelley & Joshua). 
    I called:  1-800-MYIPHONE
    The wait was maybe 2 minutes max!

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    I have figured my mistake I was trying with my existing apple id. I was able to select the None option when I tried to create a new apple id.

  • HT4847 How to get a refund on icloud storage purchase?

    Hi there - last night I purchased an upgrade on my icloud storage. I have since decided I don't this and would like to cancel. I believe I have 15 days to do this but don't know how. Does anyone know? thanks : )

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  • How to check date of purchase

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    My receipt says:
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    Next Payment:     January 8, 2014     
    Payment Method:     Store Credit     
    Item:     10 GB storage plan, billed annually     $20.00     
    Total:     $20.00     
    * You may contact Apple for a full refund within 15 days of an initial upgrade purchase or within 45 days of a subsequent yearly payment. Partial refunds are available where required by law.
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    If you are canceling a storage upgrade within 15 days of purchase, in the U.S. you can call 1-800-MYAPPLE for a refund.

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    Serial Number 5K******DZZ (on the SIM tray)
    But i seem on my phone
    Serial Number:
    I can't active my phone, please help me
    Thanks so much
    <Personal Information Edited by Host>

    I'm sorry, but I don't understand what your problem is exactly. Did you check the link the brought your here:
    iPhone: Troubleshooting activation issues
    iTunes- Turning on Activation-only Mode
    iCloud- Find My iPhone Activation Lock in iOS 7

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    My mac is not able to turn on and i was wondering if i could somehow sign into my apple ID via my iphone to manage my account and get a refund for an album i had accidently purchased three times

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    I purchased extra Icloud storage on my IPhone for £14 but have been charged an additional £1.58p where can I find out what this charge was for?

    Sign in, activation, or connection errors | CS5.5 and later
    For your payment issues you will have to contact ales support.
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  • Looking for a specific iphone app - it is supposed to help with identifying/transferring data to purchased itunes files

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  • TS4009 How do I get a full uk refund for additional storage bought but realized not needed?

    How do I get a full uk refund for additional storage bought but realized not needed?
    All I wanted to do was upgrade my ipad 2 to ios 6 but in my settings it was greyed out and it told me I did not have enough storage to upgrade so I bought additional icloud storage and realised that this made no difference whatsoever
    Now I was a refund but typical apple, one click to buy but a million and a phone call to get back
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    iCloud: Photo Stream troubleshooting - Support - Apple
    Use instructions to downgrade your storage.
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  • HT4061 I want a refund for the storage upgrade purchase

    I need to know how to get a refund for a storage upgrade purchase

    I purchased more Icloud space and now the completing page won't go down, it's stuck.  How do I reverse my purchase.

  • I want a refund for $40.00 for the extra icloud storage i purchased How do I go about getting that done

    i want a refund for $40.00 for the extra icloud storage i purchased How do I go about getting that done

    Try this discussion...
    https://discussions.apple.com/message/19339519#19339519
    From the  More Like This  section on the right.

  • Has anyone else spent 4 hours trying to figure out how to get a refund for extra iCloud storage you accidentally purchased?

    Has anyone figured out how to actually get a refund for iCloud extra storage? I accidentally purchased too much extra storage. The supports site says "Cancel storage not needed" within 15 days.  But there is no instructions on HOW to do that. I have searched for hours for instructions. I did Express Lane Case #s only to have Apple Support "close" these cases with a "resolution" that they told me to visit their support sites. I am in a loop! I have had 3 Case numbers for this with no one giving me the credit refund. I finally was given a phone number.  Been on hold so long my cell dropped the call and had to start over...3 times. Of course, all very nice people who took my phone number in case they need to call me back and then never called me when I lost the call. None of them had the security level for refunds so I had to be sent on to the next person and then the next, all with rediculously long hold times. I finally gave up for the night. Tried to "chat" online, but the only option is to "Chat Later" when I feel like trying again. Again, no explanation on why that is the only option showing (too busy, closed for the night?). Is the ploy here for me to realize I already spent more hours of my time than the cost of the error and I'll eventually give up? On this site I did see someone post a refund resolution for MobileMe. Those instructions are not working for iCloud storage canceling. There was no "choice" to click for canceling that I saw.

    I did get this resolved the next day. So the solution is to not try to resolve this in the evening, the were understaffed. I called the next day during business hours and had the opposite experience. I got in and was only on hold 5 min. Again the first support person could not give refunds and I was passed on to her supervisor, but again the hold time was reasonable. This person was very easy to work with and she took care of the issue. I explained that it was not completely clear that the cloud is not meant to be backup for all your pc files, thus the reason for so many cancelations once we get it and find out what it cannot store. The online support sites could do a better job telling you that refunds require phone calls (during days hours).

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