TS4009 why after i back up my iphone with the cloud and reset my phone its still restoring everything under the iphone and not icloud?

why is everything still stored to my iphone aand not icloud even after deleting my phone? its still using up my phones storage and i just paid $20 for an extra 10 gb and its till not working

thanks anyways Winston, got help through apple support something very minor.

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Hey i have an iphone 4 with ios7.4 i believe whatever the newest update is. Lately my imessage wont send this just started happening today anyone have any fixes for it? I tried network reset and reseting my phone but still wont work :P please help thanks.

i cant send imessages full never comes up as delievered and its ios7.0.4 on iphone 4 ive done reset and network reste pleas ehelp :/

im sure other people are having this problem well hope lol i hope its not just me

I have updated my 4s iphone to ios 6.1.3 and have trouble connecting it to wi fi . i tried to back up it on itunes and then restore it but now i have left with a phone that still doesnt connect to wi fi and lost all my data. anyone knows how to fix it?

i have updated my 4s iphone to ios 6.1.3 and have trouble connecting it to wi fi . i tried to back up it on itunes and then restore it but now i have left with a phone that still doesnt connect to wi fi and lost all my data. anyone knows how to fix it?

If no change after restoring the iPhone with iTunes as a new iPhone or not from the backup, there is a hardware problem.

If I restored my new iPhone from iCloud backup, and I delete the old iPhone backup to make room on iCloud to back up my new phone, will it delete everything on the new phone?

If I restored my new iPhone from iCloud backup, and I delete the old iPhone backup to make room on iCloud to back up my new phone, will it delete everything on the new phone?

I have this exact same issue. Replaced my iPhone 4s with the new iPhone 5s, setting up my new iPhone 5s to restore from iCloud. This completed and now I am unable to delete my old iPhone 4s iCloud backup (consuming 15.1 GB of my 20GB allocation). How can I delete it, so that I get my 15 GB back? I am not going to invest in additional iCloud storage, because I will be 15 GB down from the off.

I have an iPhone 4 on IOS5. I signed up for itunes match. After everything uploaded to the cloud, my songs are messed up. I'll select a song and the title will show with the right art work but a different song will start playing. Anyone have a solution?

I have an iPhone 4 on IOS5. I signed up for itunes match. After everything uploaded to the cloud, my songs are messed up. I'll select a song and the title will show with the right art work but a different song will start playing. Some songs won't play at all even though they do appear in the itunes store. The artwork almost always shows u blank until you turn it to landscape then it will appear. Anyone know what's going on?

I have found that scrolling through the album list (past albums without art) triggers the progress wheel next to the wifi symbol. You can scroll quickly through the whole collection and then wait! Artwork will appear gradually...
However, repeat visits to the Music App might initially show no artwork again, but it might spontaneously appear more quickly this time. The bad news is that the whole Music App is now sluggish as ****...

Had to buy a new PC as the hard disk of the old one broke and lost all purchases, but still have them on the iPhone. How can I sync them back to the new PC in iTunes?

Had to buy a new PC as the hard disk of the old one broke and lost all purchases, but still have them on the iPhone. How can I sync them back to the new PC in iTunes without losing them?

You should be able to:
Backup the device to the new installation
Transfer your purchases into a newly authorized library
Recover any other media using third party tools as suggested in this post from forum regular Zevoneer
Restore the device from the backup
This process should switch the association of the device to the new library, preserving the data and settings in your apps.
May also be prudent to attempt a backup to iCloud directly from the device before you start... Settings > iCloud > Storage & Backup > iCloud Backup > On. It won't save any media but it would preserve the general account settings and documents in case anything goes wrong while you are trying to extract your other data.
When you get it all fixed, make a backup!
tt2

Youtube videos I placed in a site made in Muse, don't have sound and don't auto play in my Android phone. Can anyone tell me why? The same video has no problems when I watch it at the youtube site on my phone. It has sound on an iphone, but doe

Hello. The Youtube videos I placed in a site made in Muse, don't have sound and don't auto play in my Android phone. Can anyone tell me why? The same video has no problems when I watch it at the youtube site on my phone. It has sound on an iphone, but doesn't auto play either. Thanks!

Hi Mariana,
Please make sure you have the autoplay checkbox selected from the fly-out options:
Regards,
Akshay

After installinf ios6 I lost all contacts, I could not get them back so I hit restore. This restored the phone to 4 months back. The phone did not give me the option to restore from the cloud. is there anyway I can now restore from the cloud?

How many backups are in the cloud? When I installed ios6 it backed up to the cloud, since then I restored the phone trying to regain my contacts. At this point the used the last backup I performed on the computer 5 months ago. I never had the oppertunity to restore from the cloud. Is there anyway I can now restoe from the cloud and would it have the backup that was performed when I installed ios6?

http://support.apple.com/kb/HT1766?viewlocale=en_US&locale=en_US
Go to Settings>General>Reset and tap Erase All Content and Settings. This will erase your phone. Then you will go through the setup screens again as you did when your phone is new, and when given the option, select Restore from iCloud Backup.

TS3694 I was making the update for my iphone 4s . then he stops. My phone in this time is in the recovery mode and do not take the firmware to open my phone, please can u help me to recover my phone. My current ios 6.0.1. plese send me some thing that is

was making the update for my iphone 4s . then he stops. My phone in this time is in the recovery mode and do not take the firmware to open my phone, please can u help me to recover my phone. My current ios 6.0.1. plese send me some thing that is useful

Thanks for that 'sberman' - because my iPhone is backed-up to my work computer (only at this stage) I have had to call our IT Department in Adleaide. (4 times this morning). The last guy managed to get the phone into 'DFU Mode' - no more recovery mode screen - (kind of 'asleep' perhaps) from my understanding of same. I am awaiting a call again from IT so they can get my computer to actually recognise my iPhone on the C Drive. This also happened to one of my colleagues in Newman (WA). She got so frustrated with the whole process that she bought another phone the next time she was in 'civilisation.' She hasn't had any problems since. (Cross fingers).
Thanks again, Sandra2474.

I 'think' my Ipod Touch is in recovery mode and people say to hold the power and home button for 10 sec and i did, but its still not turning back on. Plus its dead and wont charge

I 'think' my Ipod Touch is in recovery mode and people say to hold the power and home button for 10 sec and i did, but its still not turning back on. Plus its dead and wont charge. PLZ HELP ME!!!!

- If in recovery mode the screen will have an iTunes logo with an USB plug.
- Have you tried connecting it to your computer for a n hw and then see if it appears in iTunes. If it does restore the iPod.
- If screen is blank, try placing he iPod in recovery mode and then restoring. For recovery mode:
iPhone and iPod touch: Unable to update or restore

HT201210 i have an iphone 3 phone,i tried upgrading the ios to 4.3,now its unable restore

i have an iphone 3 phone,i tried upgrading the ios to 4.3,now its unable restore,its saying unknwon error has occured,1015,pleas help me so i can take my phone back to the way it was befor

rjnorred wrote:
.... If I restore the phone in iTunes, will I be able to get to my Cloud data?
When Prompted in the Restore process... Choose Restore from iCloud Backup...
Full Details here > http://support.apple.com/kb/HT1414

Please can someone help me? Have iphone 4 and just returned home from abroad where the phone worked fine. Now it wont receive wifi. It picks up signal and shows on phone but cant connect to internet. Computers and ipod all working ok

Hi, please can someone help me?
Have just returned home from abroad where my iphone 4 worked perfectly.
Now at home it wont receive wifi. It picks up the signal which shows in phones display but cant connect to the internet. Computers and ipod all working fine so I assume it must be a problem with the phone.
Have checked that wifi is turned on and tried resetting phone to no avail

Hello melissa82686,
From your description, it sounds like you may have been using the SMS feature of Continuity in iOS 8. If this is the case and it has somehow become misconfigured after a recent change, you may find the information and steps outlined in the following articles helpful:
SMS
With Continuity, all the SMS and MMS text messages you send and receive on your iPhone also appear on your Mac, iPad, and iPod touch. Even if the person you’re communicating with doesn’t have an iPhone. And regardless of what phone they have, you can reply from whichever device is closest to you, including your iPad or Mac. You can also initiate a conversation by clicking a phone number in Safari, Contacts, or Calendar.
To use Continuity for SMS and MMS with your iPhone and your Mac, iPad or iPod touch
Your iPhone, iPad, and iPod touch need to use iOS 8.1, and your Mac needs to use OS X Yosemite.
Sign in to iMessage on your iPhone, your other iOS devices, and your Mac using the same Apple ID.
On your iPhone:
Go to Settings > Messages > Send & Receive > You Can Be Reached By, and add a check to both your phone number and email address.
Go to Messages > Text Message Forwarding, and enable the device(s) you would like to forward messages to.
Your Mac, iPad, or iPod touch will display a code. Enter this code on your iPhone to verify the SMS feature.
Connect your iPhone, iPad, iPod touch, and Mac using Continuity - Apple Support
Get help using Continuity with iOS 8 and OS X Yosemite - Apple Support
Sincerely,
- Brenden

After uploading to the cloud, i lost access to some of my songs. The library still shows the information and there is a cloud download icon but the font color would seem to indicate it has been deactivated (i.e. nothing happens when I click on it).

After uploading to the cloud, i lost access to some of my songs. The library still shows the information and there is a cloud download icon but the font color would seem to indicate it has been deactivated (i.e. nothing happens when I click on it).

Problem closed (although not resolved). After working with Apple support, no resolution was found. I asked for a refund of the iTunes match purchase price, which was granted. Interestingly the support tech, who was very nice if not particularly helpful from a technical point of view, spun the "resolution" of refunding my iTunes match purchase price as a positive one, here is a quote from the final email
"I'm glad to hear that you're not having issues with the songs you've purchased. Nothing makes Apple happier than to hear that our customers concerns have been rectified."
It is notable that I never had an issue downloading music directly purchased thru the iTunes store, the only issue that existed was downloading songs that I ripped from my CD collection and "matched".
I'm happy that I received my money back, however I wish that the iTunes Match service worked for me (I was looking forward to this service). I'm most upset at the time I wasted trying to fix this problem.
I'll now download music the old fashioned way: syncing with iTunes directly.

Error 16 when I update my iPhone 5s showed me stuck on recovery mode and whenever I got error 16 Restore thing is the problem?

Error 16 when I update my iPhone 5s showed me stuck on recovery mode and whenever I got error 16 Restore thing is the problem?

Hello Meysam321,
After reviewing your post, I have located an article that can help with your device. It contains a number of troubleshooting steps and helpful advice for the issue you are experiencing:
Resolve iOS update and restore errors - Apple Support
Check for hardware issues
Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
These errors mean that your device or computer may have a hardware issue that's preventing the update or restore from completing.
Check that your security software and settings aren't preventing your device from communicating with the Apple update server.
Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
Confirm that your security software and settings are allowing communication between your device and update servers.
If you still see the error message when you update or restore, contact Apple support.
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD

A relative synced my iphone with his laptop without me knowing. It had a passcode on the phone but the sync still worked. I have since found out he is quite IT knowledgeable and has been known to track other peoples phones. How is this data useful to him

A relative synced my iphone with his laptop without me knowing. It had a passcode on the phone but the sync still worked. I have since found out he is quite IT knowledgeable and has been known to track other peoples phones that he wants to know information about. How is my data useful to him and can he restore this data on another iPhone and run it parallel to mine? I have had people send me messages which I have not received. These have been screen shot to me later including time and I have just not got them. I had 4 weeks worth of messages go missing from my phone..I know that he synced my phone because his work laptops I'd came up in my settings. Also if the above can be done can he change the settings on my actual phone and access my location without placing tracking software on my phone. Can someone please help here as I can't restore a backup to my phone for obvious reasons and refuse to change my number because of this loser.

Connect the device to the computer.
In iTunes, select the content desired to sync.
Sync.
This is all described in the User's Guide, reading it may be a good place to start.

TS4009 why after i back up my iphone with the cloud and reset my phone its still restoring everything under the iphone and not icloud?

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