TS4020 Online change in Apple ID password as forgot old password. On my mac keeps asking me for old password. Although new password works through iCloud

Made online change of Apple ID password as forgot previous one. Change not reflected on my Mac. System preference on my Mac still asks for old password in order to set up new one. However, new Apple ID password works through Icloud. Have tried signing out of Icloud and then signing back in, in the hope for ID sync with Mac but  Mac system pref still asks for old password in order to set up the new.  Any advice??

Made online change of Apple ID password as forgot previous one. Change not reflected on my Mac. System preference on my Mac still asks for old password in order to set up new one. However, new Apple ID password works through Icloud. Have tried signing out of Icloud and then signing back in, in the hope for ID sync with Mac but  Mac system pref still asks for old password in order to set up the new.  Any advice??

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  • Outlook 2011 for Mac keeps asking me for password

    I had been using Windows Live Mail (pop 3) for years until last week; rarely, if ever had any problems downloading my mail.
    I just bought a Mac computer and am using Outlook 2011 for Mac; my operating system is Maverick (if that means anything to anyone).
    The BT tech guys suggested I set up my mail accounts as IMAP so that all mail read on the server syncs etc. with my Outlook. It all sounded great. However, ever since I installed Outlook for Mail it asks me for my password numerous times during the day (for each of my 5 email accounts)....it usually does this when the computer has been in sleep mode, i.e., when Outlook tries to download mail from the server. 
    Something else to mention is that whilst the BT tech guys set up my IMAP accounts with:  
    Incoming Port - 993 (requires SSL)
    Outgoing Port - 465 (requires SSL/TLS)
    The BT Mail department (today) told me to revert back to 110 (outgoing)  and 25 (incoming) and to call the incoming and outgoing mail.btinternet.com instead of the smtp.........(I forget the rest of it now) that the tech guys set it up as.
    I've since reverted the incoming and outgoing to mail.btinternet.com but haven't changed the numbers to 110 and 25 because the BT Mail guy said "if you are able to send/receive using the 993 and 465...just leave them. And I *am* able to send/receive. The problem is more the password prompt and the message "server not recognised" or whatever it says....I can't recall the exact words.
    I phoned Apple and they of course say it is an Outlook problem; not an Apple one, though they did help me delete the mail settings in their keychain thingie so that I could put in my passwords again (all passwords are correct by the way).
    Apple did ask, however if my internet service provider are happy for me to have mail set up as IMAP; she epxlained  that it really isn'y *my* choice; it's the server people's choice. 
    My questions are therefore: 1) who/what is my server? Is it BT? My email addresses are all btinternet.com and I'm also using BT Broadband for both home and my business/office.
    I just don't understand why Outlook keeps prompting me for password so my second question is 2) does anyone know why I am being prompted for my password as often as I am? Does this have to do with IMAP settings? with Outlook? or with my Server? or possibly all of the above? and how does one identify the real issue?
    Many thanks! 

    Hi Steve,
    Thanks for this-yes, eventually, I do send/receive fine, once I've poppedd my passwords in. 
    I think you are right in that BT seem to be having unique server/login issues...at least this is what I've read elsewhere too.
    Iroonically, this AM I opened my new Mac and have *not* been asked for passwords so perhaps the changes I made in the settings yesterday (keychain reset in Mac) and also changing it from smtp.....to mail.btinternet.com solved the issue...who knows? All I know is this last week I've nearly lost the will to live on more than one occasion, from the transition from PC Windows Live Mail to Outlook for Mac.

  • I recently changed my Apple ID password, but it does not work on iCloud. How can I fix this?

    Yesterday I changed my Apple ID password. Now iCloud keeps popping up now and then telling me to log in. And I enter the new password and it doesn't work! I am 100% sure that I am entering the password correctly. That popping up of iCloud is so annoying

    Try to:
    1) Login on www.icloud.com and see if it works from there
    2) Remove you iCloud account from the Mac, and readd it
    3) Reset your password again: http://support.apple.com/kb/PH2617

  • ITunes 11.0.3 asks for password again and again, have re-done my credit card details, have changed my Apple ID password, tried to log in and out of iTunes, none of thos seem to work, just keeps happening without end, please help

    I have tried to re-install iTunes 11.0.3 at least 6 times.
    I have also downloaded iTunes 11.0.3 at least 5 times.
    I have changed my Apple ID password.
    I have downloaded (again, I've done that many times) iTunes 11.0.3, then I switched off the iMac, then restarted the wi-fi modem.  Switched on the iMac, loaded iTunes, same problem.
    I tried to just switch off the wi-fi, did the same as point above, same problem.
    Even tried to change the system date to 2038, this only seemed (although I doubt it) to fix the "not responding" issue which I had this morning.
    The Apple ID password issue, where it asks me for the password loads and loads of times (probably 50 times or more), one after the other has been happening for about 3 days now.
    Here is a copy of my message problem:
    iTunes Problem, can't seem to find a solution online.
    I am running OS X 10.8.3 on an iMac, have just loaded iTunes 11.0.3 a few days ago.
    Firstly, I'd open iTunes and it would immediately say it was not responding, I'd have to force quit, try again, re-boot, try again etc.  I tried re-installing iTunes, changing password, everything to no avail, then changed my date to 2038, and voila it started responding (no, don't ask me, I just read in online and was desperate enough to try it).  Of course, I don't believe that this actually helped, I would like to know what did help or if there is something specific one needs to do to fix this.
    I have not been able to get rid of this problem:  Whenever I try to make a purchase it asks for my Apple ID password, dozens of times until I give up and press cancel, cancel, cancel.
    Why does it do this?  I don't want to purchase anything because I can't keep typing in my password again and again.  I'm not exaggerating.
    As I mentioned, I have tried to re-install iTunes, about 6 times, and I changed my password.  I still get the same problem.
    Also, my iTunes still looks like the classical iTunes and doesn't have the new interface.
    Has anyone experienced this and was able to fix it, or does anyone know what the problem is?  Please help, I'm at my wits end.

    Because too much time has passed I can't edit this into the prior comment, but here is the info regarding reverting to iTunes 11.0.2 (assuming you do have a time machine backup) from https://discussions.apple.com/message/22057703#22057703
    W. Raider wrote:
    Repairing permissions doesn't fix it.
    I reverted to the previous version, 11.0.2.
    1. Quit the new crash-prone iTunes.
    2. Delete the app.
    3. Restore v. 11.0.2 with Time Machine.
    4. In your iTunes folder look for a folder called "Previous iTunes Libraries", find the latest one.
    5. In the iTunes folder itself you'll see "iTunes Library.itl", delete it (or compress it and save a copy for later just in case.
    6. Copy the newest .itl file in Previous iTunes Libraries to the iTunes folder and rename it "iTunes Library.itl".
    7. Launch the older version of iTunes.
    My crashing has seemed to have ceased with a revert to an older version. I noticed today that the newer crashing iTunes had been launched for hours but not playing anything, when I played internet radio it crashed within 5mins, fed up I reverted to an older version.
    Btw, a simpler way to do this is to revert to older iTunes app, then hold Option when it launches and choose an older library.

  • I can't change my apple id password because my security answers don't match. It won't give me any other options and just keeps asking for the answers. What do I do?

    I can't change my apple id password because my security answers don't match. It won't give me any other options and just keeps asking for the answers. What do I do?

    Contact the Apple ID Security site from http://support.apple.com/kb/HT5699 or call the AppleCare support number from http://support.apple.com/kb/HE57 and ask to speak with the Account security Team.

  • I changed my Apple ID password and validated it OK but when I try to update or download apps now it asks me to enter password and then says it's not been validated.  how do I get out of this?

    I changed my Apple ID password and successfully validated it.  Problem is the iPad App Store won't recognise me anymore.  if I select an App to update it asks me to enter password, then says "You have not verified your Application ID.Tap OK to view the instructions on how to verify your ID.".
    A new pop up box then appears saying an email has been sent to my address.  The box to resend this is greyed out and the bottom line says "your email has already been validated successfully. thank you."
    Any suggestions on how to solve this problem and force the iPad to let me update or download Apps again?

    Same issues here. I try and log into face time and cloud, it tells me my email is not veryfied. I go back through the link sent in the verification email and, low and behold, it tells me my address has already been veryfied.
    Getting really annoyed now. I have tried using a different email to log in with, but not even getting the verify email in my inbox, even after it states it has sent one.
    CMON APPLE!!! Please resolve this glitch.

  • I changed my apple ID password and now facetime cannot verify my e-mail address.  I have tried changing my password back but still recieve the same pop up window telling me that the email could not be verified and to check my network but have wifi working

    Please help.  I changed my apple id password and now cannot use facetime and my icloud continues to prompt me for my password and I continue to give it but, I repeatedly am prompted for the password unless I cancel the icloud.  I have tried changing my password back to the password I had before and this did not work.  I have tried to use another e-mail address for facetime and had verified that e-mail address and this did not work.  I do not know how to fix this problem.  I have thought about changing my apple id but am not sure how I would be able to carry over the same credit card number to the new apple ID.  I loved my Mac book Pro because I could facetime my boyfriend while I am working away and now I cannot.  I am starting to hate Mac.

    The idea to jumpstart by change was not the smartest one, but gives you an opportunity to use that "temporary" account as permanent. You do not have a choice cause obviously despite you thinking that old account is no more -it does exist on Apple servers. And if you are unwilling to share your [email protected] with friend, just create one extra [email protected] for your friend. One suggestion - do not use gmail.

  • If I changed my Apple ID password on my iphone then log into itunes on my phone with that new password, would it automatically sync to my laptop or would i need to put the new password into my laptop also?

    If I changed my Apple ID password on my iphone then log into itunes on my phone with that new password, would it automatically sync to my laptop or would i need to put the new password into my laptop also? My laptop got stolen so I changed my password and wanted to be sure it's safe to enter in the new one on my phone. I don't want it to snyc to my laptop.

    Hi loro,
    Thanks for visiting Apple Support Communities.
    I'm sorry to hear that your laptop was stolen. Changing your password was a good step. 
    Entering your new password on your iPhone will not affect the laptop, as mentioned in this article:
    Apple ID: Changing your password
    http://support.apple.com/kb/HT5624
    The next time you use an Apple feature or service that uses Apple ID, you'll be asked to sign in with your new Apple ID password.
    Best Regards,
    Jeremy

  • HT5621 I recently changed my apple id email from an old one to a new one and now I can't sign out of my old one on my iPhone 5 because it says I need a password. I cannot give that password because it is part of the old apple ID. How do I change IDs?

    I recently changed my apple id email from an old one to a new one and now I can't sign out of my old one on my iPhone 5 because it says I need a password. I cannot give that password because it is part of the old apple ID. How do I change IDs?

    Hi sharonpalencia, 
    Welcome to the Apple Support Communities!
    I understand it can be very frustrating when you cannot sign in, or sign out in this case, to your Apple ID. In this situation you may need to temporarily edit your Apple ID back to the original email address so that you can sign out. Once signed out, edit the Apple ID back to the new email address and sign in. Please use the attached article for further information. 
    If you're asked for the password to your previous Apple ID when signing out of iCloud
    Change your Apple ID temporarily
    If signing out and back in to iMessage or FaceTime didn't help, try these steps:
    Change your Apple ID to the Apple ID you used previously. You shouldn't need to verify the email address.
    Tap Settings > iCloud. Complete these steps only if the Find My [Device] setting is turned on:
    Scroll down and tap Sign Out, then tap Sign Out to confirm. If you're using iOS 7 or earlier, tap Delete Account, then tap Delete to confirm.
    Tap Keep on My [Device] or Delete from My [Device]. In either case, your data remains in iCloud and will be updated on your device when you sign in to iCloud again.
    Enter the password for your previous Apple ID.
    Change your Apple ID to the new email address that you want to use. You'll need to verify the email address.
    Return to Settings > iCloud and sign in with your new Apple ID.
    If you're still asked for your previous Apple ID password, continue to the next step.
    Have a great day, 
    Joe

  • My apple ID password works for all of my devices but one.  i only have one account and have changed the password several times but still cannot get it to work on my iPhone.  any suggestions would be appreciated.

    My apple ID password works for all of my devices but one.  i only have one account and have changed the password several times but still cannot get it to work on my iPhone.  any suggestions would be appreciated.

    Thanks for the suggestion, Chris.  I actually did not resolve the issue which is why i did not post an answer. 
    it turns out that my iphone seems to default to an incorrect User ID (it defaults to an @me account, which is not something that i have ever used). 
    even when i change the User ID in my settings for the iTunes store, it still appears when i attempt to get updates for my existing apps.  however, it does seem to use the correct ID when i attempt to purchase new apps.
    If someone actually had an answer to correct this, i would love to update my existing apps. 
    Thank you.

  • HT4061 Someone else is using my iCloud email address. Can't change my apple ID password.

    Someone has used my 'me' account to request registrations with companies in the uk. I tried to change my apple ID password, but me birthdate was not accepted . What do I do? This has been occurring through iCloud, so I've turned off my mail and contacts in iCloud.

    Change the password for the account

  • HT5796 I have recently changed the apple ID on my husbands old phone to a new one for me.  When I click on appstore icon to do updates on the phone- it still asks me for the password associated with the previous apple ID - how do I reset this

    I have recently changed the apple ID on my husbands old iphone 4s
    My ID reflects correctly under the settings / itunes appstore tab however when I click on the app store icon to do updates, the window pops up with the previous apple ID and requests the associated password.
    How do I reset the apple ID password to enable me to install updates on the iphone with my apple ID and associated password.
    Please help

    Or you'll have to delete the apps and then download (pay again or free) using your Apple ID.
     Cheers, Tom

  • I already have changed my apple id. But whenever I update any application, it is asking and using the old app id and password that is not a working e-mail already. How can I change my app id?

    I already have changed my apple id. But whenever I update any application, it is asking the old app id and password that is not a working e-mail already. How can I change my app id?

    So you made a new Apple ID? Unfortunately that won't work. Content is forever tied to the Apple ID that bought it. Apple does not transfer content from one ID to another and Apple does not merge Apple IDs. What should have been doen is mearely change the email address that was associated with the Apple ID.
    http://support.apple.com/kb/HT5621
    The only way that you can do this now is with a new email address if you used your current email address for the new Apple ID.

  • I changed my Apple ID password and now I can't log into iCloud

    I changed my Apple ID password and now I can't log into iCloud.  In addition I am unable to sign out or exit the iCloud System Preference page and have to force a shut down using the power off button to get rid of it.  Does anyone know how to fix this? Thanks

    If the Preference Pane hangs, hit comand-option-escape and force quit System Preferences to avoid having to reboot.
    In order to sign out you need the original password if you have set up 'Find My ....'. However you can't now change the password back to the original one (as you are not allowed to re-use a password).In this situation only Support can help you.
    To contact  iCloud Support: if you currently happen to have AppleCare, either because you recently bought Apple hardware or have paid to extend the inititial period, you can contact them here:
    http://www.apple.com/support/icloud/contact/
    You will need the serial number of the covered hardware.
    If you are not covered by AppleCare, then - in common with other free email services - there is no free support and you may be asked to pay a fee.

  • HT4314 Hi i need help please i been playing clash of clans over 13 months. And today o realise what someone using my game Centra. Someone playing on my game Clash of Clans. I been change my Apple ID password, email, but doesn't work. Then I playing game I

    Hi i need help please i been playing clash of clans over 13 months. And today o realise what someone using my game Centra. Someone playing on my game Clash of Clans. I been change my Apple ID password, email, but doesn't work. Then I playing game I can see what someone else trying connecting to my game And I don't know what to do.So if you can help me please? I don't wanna lose my game.

    Contact iTunes
    Contact iTunes

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