TS4036 Accessing iCloud account from old email address that's no longer active

HELP! My iPhone 5 screen died and Apple cannot repair it. The phone still works and it is under warranty but I am having difficulty getting my calendar, notes and contact info. I was able to download the pictures on to my PC at home using iTunes but not the data. When I go to iCloud I get a message telling me to go to a message sent to the original email account used when I purchased my first apple product (laptop) but I no longer have access to that email account. I have set up other iCloud accounts since then but seem to going in circles trying to find this very important data. Before I return the damaged phone for replacement I want to make sure I have exhausted every resource. Does anyone have any suggestions?
Thanks!

To change the iCloud ID you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iPhone, then sign back in with the ID you wish to use. If you don't know the password for your old ID, or if it isn't accepted, go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
Note: this will only work if the old ID is yours, and if your new ID was created by editing the details of this old ID (rather than being an entirely new ID).

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How do you change your icloud account information? It contains an old email address that i no longer have access to

I have an icloud account but i need to change the user id for it as its an old email address that i no longer have access to. This is different from my apple id.

To change the iCloud ID you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iPhone, then sign back in with the ID you wish to use. If you don't know the password for your old ID, or if it isn't accepted, go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
Note: this will only work if the old ID is yours, and if your new ID was created by editing the details of this old ID (rather than being an entirely new ID).

HT204053 I have set up a new Icloud ID using a new email address on my I mac however my Iphone Icloud ID is still using an old email address that is no longer in use. How do I change my ICloud ID on my Iphone to that on my IMac computer. I only want 1

How do I change my Icloud ID on my Iphone to match my ICloud ID on my IMac computer? My phone has an old email address that is no longer in use. I have a new email address that I have used as my ICloud ID ( Apple ID ) on my IMac. I want to be able to send photos from my Imac to my Icloud account and see view them with my Iphone. Can you help me ?? Thanks

To change the iCloud ID you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iPhone, then sign back in with the ID you wish to use.
When you do this, you may find that the password for your old ID isn't accepted. If this happens, and if your old ID is an earlier version of your current ID, go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iPhone when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

HT5622 I have a new iPod just created my icloud account however the email address that I entered is incorrect & not a valid one therefore I cannot verify it. How can I change it ?

I have a new iPod just created my icloud account however the email address that I entered is incorrect & not a valid one therefore I cannot verify it. How can I change it ?

Please try to sign in in here and change it: http://appleid.apple.com

How can i delete old email addresses that are no longer in service?

How can I delete old email addresses that are no longer in use from my apple computer

Yes, just open mail and click on the window menu and select previous recipients, when the window opens start edit your email addresses.

HT203828 What if the verification email is sent to an email address that is no longer active?

Apple id verification email is being sent to an email address that is no longer active. Please help.

The link has a life of 3 hours
Your will have to resend a new one from
http://appleid.apple.com/
Get signed in with the Apple ID and password at the manage your Apple ID

HT5312 I set up an icloud on an old email address that I can't access anymore. So I created a new account as I couldn't remember the security question answers for the old account. My iphone links to the old account. How do I change it to the new one?

When I set up the icloud I was using my then email address. My email address has now changed.
I tried to access under the old email address to change it to a new email address but I couldn't remember the security questions and as I can't access the old email address, I can't change it. So to solve the problem I set up a new account under the new email address. The only problem is my iphone is still asking for the old email address password which doesn't work.
How do I connect my iphone to the new account as it wont let me delete the old account on the iphone without the password (which as mentioned above doesn't work)?

Content and Apple IDs -
Content is forever tied to the Apple ID that bought it. Apple does not transfer content from one Apple ID to another. Apple does not merge Apple IDs. You will never be able to access your content bought with one Apple ID with a new Apple ID.

When I try to reset my primary email for my apple id, the apple application reverts back to an email address that is no longer active -- it will not take the new address -- but it has taken my alternate address.

I am trying to reset my apple id -- my iphone defaults to an apple id that is not valid any more. I have tried to reset my apple id using my computer -- and that seems to work but my iphone still default to the old apple id and when I try to reset my primary email on the apple website, it will not accept it and tells me that my old email address is verified -- but it is no longer valid. What can I do?

Use Safari and you will probably not have the same problem.

Access purchases using from old email address with current ID

I have some songs that cut out part way through because they didn't get downloaded fully when I switched hard drives or something. I purchased them from the iTunes store with my own Apple ID, but it was when my Apple ID was associated with a different email address. I changed my email address on my account when I deactivated my old address. I can't log in to the Apple Store with the old address because Apple doesn't recognize it as being valid.
These past purchases don't show up in my purchase history, even though older ones do, also from my previous . I'd like to re-download the songs so that I have the full versions. Does anyone have any ideas about how I can do this? Thank you!

Thanks for the response.
My iTunes account window doesn't show the Unhide option as the example in the link does. I'm guessing that's because I haven't hidden anything, but maybe there's another explanation? It would be great if that were the answer.
The main album I'm hoping to re-download is still available in the store. The really frustrating part is that I've downloaded stuff from the cloud that I originally purchased as many as 8 years ago, but this one album that I bought in 2012 won't cooperate.

HT5622 my apple id and icloud id is different. My icloud is a old email address that dont even exist anymore. I dont even know the password to . Need to get it the same as my apple id.

My e-mail address apple id is different from my icloud e-mail address. The icloud address is an old one that doesn't even exist anymore. I want to make my icloud e-mail to match my apple or itunes e-mail.

Hi Kim,
The password for your iCloud account and your Apple ID are one in the same, as the iCloud email account is an alias for your Apple ID as well.
After you set up your @icloud.com email address, you can use it to sign in to iCloud. You can also sign in using the Apple ID you used to create your iCloud account.
iCloud: Set up an @icloud.com email address
Cheers,
Alex H.

I changed my Appleid online yesterday because the old one was based on an email address that is no longer active. My phone still shows the old Appleid and will not let me access APP store etc. How can I get the phone to accept the new ID?

I channged my Appleid at appleid.com and now the phone stills shows my old id and will not let apps that require id/password prompts work.

Just scroll to the bottom of the screen in the store, log out and then login with the new ID.
As long as you changed it from the manage account option at https://appleid.apple.com/ (ie. replaced the primary email address with a new one), then all your old purchases should be fine.

HT201269 How do I get my old iPhone/iTunes info from an old email address that I no longer have the password to change it to my new email address?

I no longer have my Comcast account how do I get all my old iTunes Facebook etc from my old email to my new phone and centurylink email account
[email protected] when I no longer have the password to the Comcast account

I really can't comprehend the logic that leads to believe that password for old apple id will come to e-mail for new id. Buy may be I just misunderstood something. Contact Apple for assist with password retrieval. If you can verify yourself as account owner they may be able to help you.

AppleID tied to an old email address that is no longer valid-causes endless notifications window on new iphone

I have two Apple ID's that are causing problems on my new 6+, one of these A ID causes window after window asking for the password. The A ID is linked to the e-mail address that has been deleted and no longer exists. So if I try to use the retrieve Password feature (for the life of me I forgot the Password), the only option is that Apple wants to send an e-mail in order to reset the original password. But that is impossible, the address does not exist.
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PLUS a Apple ID and password that was for the Apple Store
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here are several links
Apple ID-Support | Welcome
AppleID | FAQ
Apple ID: Contacting Apple for help with Apple ID account security
ÇÇÇ

My Iphone can not be activated because it is associated with an old email address that I can no longer access. How can I activare my phone?

I have an I Phone 4s, 16K. IOS 8.1 (I think, although I can't check it on my phone) that apparently is associated with my old email address that I no longer have access to and my phone says connect to I Tunes to activate.
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Apple ID: Contacting Apple for help with Apple ID account security - Apple Support
Pete

I have an old shuffle that I created with a different email address that I no longer have. is there a way to add these songs to my new account

I have an old shuffle that I still use with many songs. I created this account with an old email address that I no longer have. Is there any way to transfer these songs to my new account so I may purchase more songs and still use my shuffle? Thank you!

Basically, no, but as long as all the music is in the same iTunes library and it doesn't contain protected content from more than five Apple IDs, you don't need to. If desired, click here and ask the iTunes Store staff for assistance.
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TS4036 Accessing iCloud account from old email address that's no longer active

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