TS4036 I have just been to a Apple and they have given me a new Ipod touch 16G to replace my old one due to a smashed screen. The assistant gave me a new apple email address and then backed it up to the new icloud account. I cant get my data back

I have a new Ipod touch but I have no idea how to retrieve the old data from my icloud??

Sign out of your "new" account, then sign into your old one.

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My first apple id is wrong because my email address was wrong!I can not delete my icloud account because my email address is wrong! Help me please

My first apple id is wrong because my email address was wrong!I can not delete my icloud account because my email address is wrong! Help me please

First go here - https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/ and login under the manage tab. Check your information and be sure it is all correct.
An AppleID is nothing more than an email address, so if you see another email address in the store, then someone has logged in with a different AppleID than yours. Did you let someone else use your iPhone?

HT4436 I want to turn on Notes on my iphone, but it keeps saying that I have to create a new icloud account to do so. Why? I already have an apple account that's @gmail instead of @icloud.

Yeah. So. Basically what the giant-*** title that I didn't think was just a title said: Why should I have to create a new @icloud account? And how do I make my idiot phone not ask me to do so?

It's not asking you to create a new iCloud account or AppleID - it is asking you to create an iCloud email address within your existing iCloud account.
You need to create an iCloud email address because that is where the Notes you want to use are stored and how they are 'synced' between devices and iCloud.

I have a new iPod touch. It shows a picture of a USB plug going into the iTunes logo. Can't get it to do anything. What do I do?

I have a new iPod touch. It shows a picture of a USB plug going into the iTunes logo. Can't get it to do anything. What do I do?

You really need to repair your computer.
Please read Chapter 2.
There have been some problems accessing pages on the Apple web site. If the hyperlink gives you a "We're sorry" message, try again.

New iCloud account on iPad gets email, cant connect to safari

i setup my old iPad for my cousin, with his new iCloud email and iTunes account. The iPad gets email from his new iCloud account and his old Frontieer account, but safari cant connect. Tried logging in to iCloud , but it said "invalid email or password" . We reset his password using my new iPad then tried logging on with his old iPad and got the same message.

I did reset and erase all content on the iPad. At my house we set up a new iCloud account for my cousin and added his old email to his new/used iPad. We did not sync it to his computer(we were not near his computer at the time and his computer is an old pc laptop. i didn't think it could be synced to it.) when he left my house he was able to get his email (old and new accounts) and search the web. At his home he gets his email, both accounts But can't connect to safari. Tried to log into iCloud and got the "invalid email or password" response. We changed his password using my iPad but got the same "invalid email or password" response.
Demo, are you saying that the iPad needs to be linked to his desktop(old laptop)? I was hoping to avoid that because he was having trouble with it, I know nothing about pcs and I was hoping to convert him to apple because of its simplicity. The simplicity is avoiding us in this instance

HT4436 I have a primary email address that I use now that is not an icloud account. If I create an icloud email address, will I be able to send/receive emails on both accounts simultaneously?

I have a current primary email address that is not an icloud account. If I create an icloud email account, will I be able to send and receive emails from both accounts simultaneously, or will the icloud account become my primary account and will I then have to inform everyone that I have a new email address?

Welcome to the Apple Community.
You can use either account and set one as default if you wish.

I need to know if I have to make a new icloud account so I can get my Facebook working. Also I have delete all of my other Facebook account where I have been having trouble.

please help me set up a new facebook account. I can't use any of my others ones. I believe I had a hacker getting into my. Account
Need help ASAP with my Facebook acoount

Theresa
I have asked our gracious Hosts to move your post from the Keynote forum to the iPad forum. I am still not sure what your difficulty is but I am pretty sure your problem started with iOS 8x - is that right?
So let me ask a few questions that may help other iPad App users help you...
Quoted from  Apple's "How to write a good question"
To help other members answer your question, give as many details as you can.
Include your product name and specs such as processor speed, memory, and storage capacity. Please do not include your Serial Number, IMEI, MEID, or other personal information.
Provide the version numbers of your operating system and relevant applications, for example "iOS 8.0.3" or "iOS Mail 8x".
Describe the problem, and include any details about what seems to cause it.
List any troubleshooting steps you've already tried, or temporary fixes you've discovered.
From ChitlinsCC: "Keep It Short and Simple" - Take your time...
I will prompt you to come back to this post in the other thread
best luck
CCC

I'm getting a new iPod touch 4G to replace my old 1st gen. pod. How do I get iTunes to get rid of my old iPod and recognize the new iPod and can I sych the new pod and get all of the content on it from my old pod?

Hi-
Oops. looks like I hasked the whole question in the headline, but... How does this work? When I connect my new pod to iTunes how do I get iTunes to recognize the new pod, disregard the old pod and transfer my content to my new pod? Also, I have a G5 that runs 10.4.11 OS. Will the new pod synch to this computer running this old software yet. Apparently, I have to "climb the mountain" to find a copy of Leopard for G5 and I apparently cannot run Snow Leopard. What are the needs or restrictions for synching a 4th Gen iPod touch?
Thanks-
DMitz

The 4G iPod needs at least OSX 10.5.8 on a Mac. You are right that the G5 can't use OSX 10.6 or later. Apple will sell you a 10.5.8 disk but you have to call them since it is not listed in their on-line store. Price is $129.
For 4G specs:
System requirements
USB 2.0
iTunes 10.1 or later6
Mac: Mac OS X v10.5.8 or later
PC: Windows 7, Windows Vista, or Windows XP Home or Professional (SP3) or later
Broadband Internet access required; fees may apply.

I bought a new ipod touch because I lost my old one and I want to put my old files from icloud on my new one, but how?

I bought a new Ipod touch 5G because I lost my old one and I want to put all my old files, who are supposed to be uploaded on icloud, on my new one but I have no idea how? Who can help me?

See here: iCloud: Backup and restore overview
B-rock

New ipod touch after sending in my old one

Ok so i sent my old touch in because the plug where you plug the headphones in was loose and they new one i got has much worse problems...
Anyway the new one was working for a few days then one day it reset itself into recovery mode so i restored it when i got home only to have this happen the next day, this happened a couple more times. now the ipod wont even let me restore it i keep getting an unknown error occured or the process will freeze and be stuck on the "preparing ipod for restore" phase. What should i do and no i won't send it in again for $44 when i should have gotten a working one the first time.

Under Sec 18.1.b of the Canadian Sale of Goods Act (1988) http://www.justice.gov.nt.ca/pdf/ACTS/SaleofGoods.pdf you're entitled to goods of "merchantable quality" i.e. fit for the purpose intended. If the replacement you've been given isn't functioning, you have a right to redress (i.e. have it repaired or replaced). Contact them and inform them you want another WORKING replacement as per your rights under consumer law. <Edited by Moderator>

HT204053 can i set up a new icloud account and transfer files

I have gotten divorced and really need to change my email address which is linked to icloud and has all my diary/itune/ibook purchases linked to it. I understand i CANNOT change my email so this forces me to have to create a new icloud account. How do i do this and can i set up the new icloud account to inherit my former accounts purchases?

Go to www.icloud.com, go to the mail module, acess the settings (small gear wheel, on the right), choose Preferences>Accounts and create an alias in the lefthand panel.

Is there any way i can get the back of my ipod touch 4th generation replaced by apple?

i really want to get the back of my ipod touch 4th generation replaced beecause there are a lot of scratches on the back of it and i am wanting to get the back replaced by apple is there any way i could do that?

See
http://www.apple.com/support/ipod/service/prices/

Latest changes in Microsoft Outlook Calendar and Contacts have not synced with my ipod touch 4th generation

Latest changes in Microsoft Outlook Calendar and Contacts have not synced with my ipod touch 4th generation

I solved it myself!
Found that in "info" on the ipod sync page, "Sync Contacts....", "Sync Calendars..." and "Sync mail accounts...." had become unticked

How do I change my apple email address to my new email addres

Help how do I change my email address on my apple id

First, I did not see "Manage Account" so I used the "Manage ID" feature. I changed my Apple Email address and changed it's password. I receive a message that verified these changes. I then exited "Manage ID". To Test the new ID and Passwod, I returned to "Manage ID". As soon as Manage ID hit the screen, I saw my new email address briefly, and it was then changed to my old email address.
That is the crux of my problem: Apple uses my old ID as the default and in other areas like iCloud where I need to enter ID and PW, they give me the old ID as the defaul and they don't provide a way to change the id, only the pw.
I suspect I'm doing something wrong, but I need to have the old email address (ID) permanently removed. It's security has been compromised.
I appreciate any help you can provide.
George

HT202667 I am ditching my non-Apple email address and want to stop using it. My husband's ID is his icloud email, why can't mine be?

I don't want to run two email addresses and want to use my icloud email address for all correspondence. Itunes keeps sending me emails to my old address and it won't let me change my Apple ID to my icloud address. My husband's is using his without any issues. Is there a way round this?

I'm afraid not. While people who started with iTools or MobileMe had their @mac.com/@me.com (and now @icloud.com) address as the ID from the start, and people who open a new Apple ID and iCloud account at the same time from the iCloud preference pane can choose to make the @icloud.com address the ID, if it's the case that your ID is a non-Apple email address you can change it to another non-Apple email address but you cannot change it to your @icloud.com address.
You can of course set up forwarding from the ID address to the @icloud.com address so that you only have to look in one place. However you should be aware that if the setup means that you can only be contacted by Apple at the @icloud.com address, then if you have a problem such as a forgotten password or a corrupted account, Apple can only contact you at an address you cannot access so it's essential to have a 'rescue address'.

TS4036 I have just been to a Apple and they have given me a new Ipod touch 16G to replace my old one due to a smashed screen. The assistant gave me a new apple email address and then backed it up to the new icloud account. I cant get my data back

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