TS4036 i tried to do an icloud backup i always get "could not be completed" How do I complete an icloud backup?
im trying to do a back up. i always get a message "could not complete back up" how do I complete an icloud back up? i've done a restart, ive done a computer backup, a restore, what else could I do?
I see the same dialog and definitely can't locate the app on the App Store.
Try their support page > http://www.citrix.com/support
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TS4036 on iCloud I get The last backup could not be completed? I have 4gb of space
Hi trying to back up my stuff on icloud. I can do it on the computer but it will not let me on my iphone.
i have 4GB space, so thats not the problem.
it says - The last backup could not be completed.
any ideas?
thanksThis may be caused by a corrupt existing backup that needs to be deleted, or by data on your device that is causing the backup to fail. To troubleshoot these, try deleting your last iCloud backup (if you have one) by turning off iCloud Backup in Settings>iCloud>Storage & Backup, then tap Manage Storage, swipe across your backup and tap Delete, then go back and turn iCloud Backup back on and try backing up again.
If it still won't back up, you may have an app or something in your camera roll that is causing the backup to fail. To locate which one, go to Settings>iCloud>Storage & Backup>Manage Storage, tap the name of your device under Backups, under Backup Options tap Show All Apps, then turn them all to Off (including camera roll) and try backing up again. If the backup is successful, then the camera roll and/or one of your apps is causing the backup to fail and you'll have to located by process of elimination. Turn the camera roll On and try backing up again. If it succeeds, turn some of your apps to On and try backing up again. If it succeeds again, turn some more apps to On then try again; repeat this process until it fails. Eventually you'll be able to locate the problem app and exclude it from your backup. -
Hi, can someone help please - my iPhone hasn't been backed up since early August, now I can't seem to get it to back up to iCloud. I have 9GB of space, I have left it plugged in etc for 11hrs, but keep getting the same message " iPhone backup could not be completed" -what dies that mean.?
Hi,
I was facing issues with both backup and FB integration after the iOs 6 upgrade. Before then I did not have any issues with the iCloud backup service, but after a few days, I noticed that it was continually stuck at the Estimating time for the backup and it never progressed.
As any good techie would, I tackled the most pressing issue first . . . FB integration of course.
I had read in a separate post about this solution so tried it . . .
I deleted the original FB app and hard booted the phone. I then went into settings and entered the data for FB integration. Seconds later, I received a text message to my phone - already listed and verified in FB with a 6 digit code to re-enter instead of my password. Seconds later I was verified and then prompted to download the FB app. All backup and integrated.
Then I went into the iCloud backup, turned it off . . . and deleted the last backup. I then re-enabled backup . . . and although I thought I was going to face the same issue, after a few minutes, it moved on from Estimating time . . . to actually backing up. It is now a small way through the backup and seems to estimate that it will take another two hours to complete.
A good nights work. Backup and integration all sewed up. Good luck.
Cheers
Ian -
I'm trying to restore my iCloud back up on my new iPhone 5s and keep getting "could not sign in your apple Id or password is incorrect. I noticed that the Id it's showing is not my complete email address. I've reset my password 5 times. It accepts my password when I install as a new phone. How can I resolve this so I can restore my back up?
Hello jwpg,
Thank you for the details of the issue you are experiencing after restoring an iCloud backup. I recommend the following articles for an issue like this:
iCloud: "Incorrect Apple ID or Password" alert when setting up iCloud after upgrading to iOS 7
http://support.apple.com/kb/TS5207
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/TS5223
Thank you for using Apple Support Communities.
Best,
Sheila M. -
I can't backup my iPhone to iCloud Last backup could not be completed
After updating to iOS7 I can't backup my iPhone to iCloud. When I try it starts up, then stops and says, "Last backup could not be completed"
Details: I have an iPhone 4S running iOS 7.0.3
Things I have already tried (in the order I tried them):
- Doing a 'hard reset' on the phone
- Buying more iCloud storage
- Deleting the old backup that was saved into iCloud (so now I have no backups saved)
- Turning phone off then on again
- Changing my iCloud password
- Deleting the iCloud account from my phone then signing in again
Other issue which may or not be related:
- I have yet to get the Music app to work on this phone since updating to iOS7. It opens then promptly crashes. This is secondary to getting the backups to work.
Any help would be appreciated!To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Note:
Some In-App Purchases require a Credit Card. -
I keep getting error message, "The last backup could not be completed" when trying to backup Iphone to Icloud. I have plenty of storage space. Phone is plugged in, connected to WI-FI & is locked. Does anyone know what is wrong? Thanks
HELP! Is there anyone out there who knows how I can fix this????
Thanks! -
Trying to commence first ever Storage & Backup but it fails and massages "the Last backup could not be completed" "Last Backup - Never".
Welcome to the Apple Community.
You might try a forced shutdown to begin with, hold down the top and home buttons together until the device shuts down, then restart it.
If your back up continually fails, you might try turning off back up on your mobile device (settings > iCloud > storage & backup) and then deleting the backup file from iCloud by swiping the backup file on the mobile device (settings > iCloud > storage & backup > manage…) and then turning back up on again.
If this doesn't help, try turning off some items for back up in a pattern to try to establish if your problem is being caused by specific data on your device.
Being able to back up to the cloud can be very useful, especially if you don't have access to a computer or have infrequent access to one, however unless you specifically need to use iCloud for back up, you will find backing up to iTunes significantly more convenient and possibly more reliable.
More about iCloud v iTunes Back Up -
I just purchased more icloud space and I ham having problems backing up icloud on my iphone 5. The message says,"the last backup could not be completed." Anyone know why this is happening.
This may be caused by a corrupt existing backup that needs to be deleted, or by data on your device that is causing the backup to fail. To troubleshoot these, try deleting your last iCloud backup (if you have one) by going to Settings>iCloud>Storage>Manage Storage, tap your device under Backups, then tap Delete Backup and choose Turn Off & Delete at the prompt. Then go to Settings>iCloud>Backup and turn iCloud Backup back on and try backing up again.
If it still won't back up, you may have an app or something in your camera roll that is causing the backup to fail. To locate which one, go to Settings>iCloud>Storage>Manage Storage, tap the name of your device under Backups, under Backup Options tap Show All Apps, then turn them all to Off (including camera roll) and try backing up again. If the backup is successful, then the camera roll and/or one of your apps is causing the backup to fail and you'll have to located by process of elimination. Turn the camera roll On and try backing up again. If it succeeds, turn some of your apps to On and try backing up again. If it succeeds again, turn some more apps to On then try again; repeat this process until it fails. Eventually you'll be able to locate the problem app and exclude it from your backup. -
icloud is not backing up on my Ipad and Iphone. i also tried conneting to the computer to back it up and i get the following error message back up could not be completed beacause a session could not be started. also photo stream is not updating either on both devices
Curretly, there is an iCloud blackout. It started this morning around 2AM California time (Pacific), 5AM New York (Eastern). A lot of people have been having issues all day, including me. No iCloud services are online. Even Find My iPhone is down.
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TS3992 The last backup could not be completed. iCloud Help?
Since 7/9/2012 my iPad has giving me a message that said "The last backup could not be completed". I've had iCloud since it come out. I have never had this problem.
Welcome to the Apple Community.
If your back up continually fails, you might try turning off back up on your mobile device (settings > iCloud > storage & backup) and then deleting the backup file from iCloud by swiping the backup file on the mobile device (settings > iCloud > storage & backup > manage…) and then turning back up on again. -
i was on ios 6 beta version...then i restore my ipod to the 5.1.1, which is the latest version...now i m receiving the error in the icloud that "the last backup could not be completed"....so what i do....????
You're obviously a developer. Repost your question in the developer's forum.
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Whenever I try to backup my ipad to iCloud, I get the following error message and can't work out why " the last backup could not be completed" I am connected to my wi FI and iPad off and connected to power. Please can anyone help ?
In settings>general> cellular do you have it turned ON?
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