TS4036 I've got a new iPad I'm trying to do an iCloud back up but keep being given the following message: no iCloud backups are compatible with the version of iOS (6.1.3) on this iPad. How do I restore I cloud on my new device?
I've got a new iPad and am trying to do an iCloud backup but keep getting the following message: no iCloud backups are compatible with the version of iOS (6.1.3) on this iPad.
How do I restore info from iCloud onto my new device?
You would have to update your device first, before you can restore your iPad from your backup. Resolution: set it up as anew device, then update your device to the latest version "Settings > General > Updates", then reset your device again "Settings > General > Reset > Erase All Content and Settings" and then after the iPad restarts again, choose to restore your device from your backup.
Similar Messages
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I am switching from an iphone 4s to a 5s. When I try to restore from icloud and then choose a backup, it tells me "No iCloud backups are compatible with the version of iOS on this iphone." How can get into my new phone to update?
UUpdate the new iphone to iOS 8.3 before you try to restore the backup.
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I recently lost my iPhone 5 and purchased a refurbished one on line, I'm trying to backup by iCloud to the new phone but when I get to the "Choose backup" screen I'm told "No iCloud backups are compatible with the version (7.1) on this iPhone". My previous iPhone had up to version 8.1.3. Now I'm stuck in the backup screen and can't get back to settings. How can I finish the backup and how do I get out of backup mode to possibly update to the version I need?
Hi AppleRobertion,
What you are going to need to do here is update your iPhone's version of the operating system to a version at least as new as the one on your backup - iOS 8.1.3. To do this, follow the directions in this article -
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
Specifically -
Make sure that you have iTunes 12 or later on your computer.
Put your device in recovery mode.
When you get the option to restore or update, select Update. This will reinstall iOS without erasing your data.
Once the update is complete you should be able to restore from your backup.
Thanks for using Apple Support Communities.
Sincerely,
Brett L -
Trying to set up new 5s from icloud backup on 4s. when i select "restore from backup" the current backup on my 4s (today) is gray and cannot be selected. the msg on the bottom: "No icloud backups are compatible with the version of ios (7.0.6) on this phone. 4s ios is 7.1 with no updates available. help?
You will have to first update your new iPhone 5s to iOS 7.1 before you can use your iPhone 4s backup.
Set it up as new, do the update (Settings > General > Software Update) and then re-enter setup by erasing the phone (settings > General > Reset > Erase all Content and Settings). -
My iPhone has just been replaced and I am trying to restore from iCloud but its saying no backups are compatible with the version of IOS 6.0.1. My back iOS are IOS 6.1. Can you update the phone first then restore?
Welcome to the Apple Community.
Yes, update first, Settings > General > Software Update.
Then navigate to Settings > General > Reset > Erase all contents and settings on the device you want to restore.
When this completes and the Set-Up Assistant starts, choose "Restore from iCloud Backup" and enter your iCloud account and password. You will see the three most recent backups for each of the devices on which you enabled Backup. Choose which backup to restore from. -
I am trying to back up my fiels from old iPhone 3S to the new one I have just bought using iCloud and when I am doing it, my new iphone 5 is writing thet iCloud back-up are compatible with the version of iOS (6.0.2) on this iPhone. What does it mean?
I just worked on this same issue for someone else at work (iPhone 4 or 4S up to date). The iPhone 5 needs to be up to date to the newest version of IOS
Here is what I did:
1. Got into the iPhone 5 without using an account
2. After getting in, it shows that there is an update
3. Completed the update
4. After the phone rebooted, went in and completed a reset of the phone to factory
5. When it came back up followed prompts and was able to restore from iCloud backup.
Hope this helps -
Please help
I think that imobl hit the nail on the head.
The OP is trying to restore an iOS 6.1.2 backup on his new iPad that is only running 6.0. You can't restore from a newer iOS backup to an older iOS. The OP has to update the new iPad to iOS 6.1.2 and then it will work. -
I was using Aperture (3.4.1), when he appeared a notice that asked me to stop the Mac with the power button. When I restart Aperture no longer opens and the following message appears: There was an error opening the database for the library "/ Users / Andrea / Pictures / Aperture 3 Library.aplibrary."
How can I solve this problem?
ThanksAfter a system crash your Aperture Library may be corrupted, because Aperture may not have been able to finish the ongoing database transactions.
Have you tried the Aperture Library First Aid Tools?
Aperture 3 User Manual: Repairing and Rebuilding Your Aperture Library
Try "Repair Database", and if this does not help: "Rebuild Database"
Regards
Léonie -
I backed up to the cloud and then Apple gave me a new phone which was IOS6. How do I restore from Cloud to my new phone which I have just updated to IOS7 please?
Grateful for any suggestions.Hi kattaylor49!
I hope you are enjoying your new phone! Here are the steps to restore your content:http://bit.ly/1z5kb40.
Thanks,
AyaniB_VZW
Follow us on Twitter @VZWSupport -
Trying to choose iCloud backup on my new phone as I lost my previous one but it states"no iCloud backups are compatible with this version" therefore I can't set up my replacement phone! Any suggestions
You can't restore a backup that was made on a device running a more recent version of iOS. If your replacement phone is running iOS 6.0.1 and the one you backed up was running 6.1.2, for example, you would have to update your replacement phone before you could restore to the backup. If this is the case, update your phone by connecting it to your computer, and selecting Check for Update or Update on the Summary tab of your iTunes sync settings, update the phone and set it up as New. Then go to Settings>General>Reset, tap Erase All Content and Settings, go through the setup screens again and choose Restore from iCloud Backup. You should then be able to restore your backup.
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I recently upgraded to Yosemite. Yesterday when I opened up the iPhoto (which I have it in my external drive due to the size of file) I get the message that it is not compatible with the new system(or something like that) and ask me to upgrade so I did. Then another message pops ups and asked for rebuilding the Thumbnails. So I clicked rebuild. Next it asked me to do one of three things(I can't remember all of them) so I chose the last one which is to download a photo to iPhoto. Now I only have that photo I downloaded in iPhoto file but not the rest of my pictures. The iPhoto library which is stored in my EHD shows it has 349GB but it only show one thumbnail of the last picture I downloaded after the rebuild process. What can I do to recover the rest of the file?
Thanks for your help.
George Kyaw
<Email Edited by Host>I recently upgraded to Yosemite. Yesterday when I opened up the iPhoto (which I have it in my external drive due to the size of file) I get the message that it is not compatible with the new system(or something like that) and ask me to upgrade so I did. Then another message pops ups and asked for rebuilding the Thumbnails. So I clicked rebuild. Next it asked me to do one of three things(I can't remember all of them) so I chose the last one which is to download a photo to iPhoto. Now I only have that photo I downloaded in iPhoto file but not the rest of my pictures. The iPhoto library which is stored in my EHD shows it has 349GB but it only show one thumbnail of the last picture I downloaded after the rebuild process. What can I do to recover the rest of the file?
Thanks for your help.
George Kyaw
<Email Edited by Host> -
When I sync my iPhone5 with my Macbook Pro I get the following message "iTunes could not sync calendars to the iPhone because the iPhone disconnected". The strange this is that the phone did not disconnect because it sync my contacts and is charging.
Why does this happen? I have tried several cables and it does the same thing.Try:
https://discussions.apple.com/message/15519179#15519179 -
I'm thinking about getting an i pod touch for my daughter. If I get the 4th generation i pod, is it compatible with the ios 7 updates for i phones as far as if she wants to imessage or face time with me?
The 4G can not run IOS-7. "6" is the highest that it can go. You need the 5G for IOS-7.
However, that won't affect her ability to use iMessage and FaceTime. -
I am getting the following message: iTunes could not sync calendars to the iPad because the sync server failed to sync the iPad. Help!
Found the solution at http://support.apple.com/kb/HT1692.
In my case, resetting the sync history and disabling the add-ins fixed the problem. -
When I try to install the latest version (10.5) of iTunes, the following message appears: "There was a problem with this Windows Installer package. A program running during installation is terminated unexpectedly." Is there somebody who can help me?thanks
I used this site and it fixed my problems. Hoping it will help with yours too
http://support.microsoft.com/mats/Program_Install_and_Uninstall
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