TS4036 I've had the 'iPhone is currently being restored' message since Saturday - should it take this long? While it's doing this, I have no music and cannot install iOS 6.

Can anyone help?

Roxiecakes wrote:
Thank you for your help.
You're Welcome...
Roxiecakes wrote:
So I plug it into a computer with the most updated version of iTunes, and back up the device. ...
Correct...
Roxiecakes wrote:
...Then I reset the phone,...
Not Necessary.
Roxiecakes wrote:
... then I need to restore it from said backup. ...
Correct...
Roxiecakes wrote:
... Then I can go and download my music again and sync it with the phone. So I shouldn't really lose anything during this process?
Correct...

Similar Messages

  • I recently had to purchase a new iPhone 4S.  I backed up my old 4s to my iMac and when I went to restore, I got this message "iTunes could not restore the iPhone because the backup was corrupt or not compatible with the iPhone that is being restored".

    I recently had to purchase a new iPhone 4S.  I backed up my old 4s to my iMac and when I went to restore, I got this message "iTunes could not restore the iPhone because the backup was corrupt or not compatible with the iPhone that is being restored".  I just purchased the iPhone 4S today so I know it's not the phone.  How can I get my information back?

    If it's corrupt, generally it would be lost.
    However, there is third-party software out there that can retrieve some of the data, those of which however I could not recommend as I have never done so myself.
    Also, if the old 4S was running a more recent software version than the current 4S, that may cause the issue however usually iTunes tells you exactly that.
    Good luck in retrieving that information.

  • ITunes could not restore iPhone because the backup was corrupt or not compatible with the iPhone that is being restored...

    I replaced a faulty iPhone 4S with a new handset today, another iPhone 4S.  I was certain to backup my previous iPhone 4S to iTunes on my PC before returning the faulty unit.  The new phone was 'set up' at the Apple Store and updated to the current iOS, 7.0.4, as was the faulty unit prior to replacement.  Upon connecting the new unit to iTunes to restore to the most recent restore point from earlier in the day, the following message was shown:
    "iTunes could not restore iPhone because the backup was corrupt or not compatible with the iPhone that is being restored."
    I've browsed other forums and have contacted the Apple Store Genius Bar, and will hear from the Lead Genius tomorrow.  In the meantime, I am hoping someone may have information for me on what I may need to do in order to restore my phone as I'd anticipated doing by now.  My photos, email and text messages are what is affected and have not repopulated.  My music is accessable via iCloud without a problem and my contacts were kept via SIM.  I regularly copy my Camera Roll from my iPhone to my computer, and most of my photos are still viewable via Apple TV/My Photo Stream however only through the photos last saved.  The 348 recent photos that were on my faulty unit, and viewable in My Photo Stream were presumedly safe, but have disappeared.
    I have yet to shut down or restart my computer, nor have I exited out of iTunes, for the simple reason that I'd anticipated returning home with the new handset and plug it into my computer to restore right away.  I did, but that's as far as I've gotten. 
    Any help would be appreciated.  Thank you!

    Had the exact same problem whilst upgrading my iphone 4 to ios5. Lost all my data.
    Backed up ios 4.3 (8F190) iphone4. Upgraded to ios 5.1 (9B176), and then tried to restore.
    No joy, repeated the restore attempts countless times - lost all my data
    Tried again with a simulated test.
    Created a new itunes account on a new PC (64-bit windows 7), latest itunes(10.6.1.7- 64 bit).
    As my data is toast, I'm using the ios 5.1 phone to try to see if it was me or an apple bug, or something elsewhich caused this to happen.
    After quite a few more hours at it, it looks like a bug in iTunes / ios. I would be very happy to be wrong, though.
    Tried repeatedly restoring an ios 4.3 backup to 5.1 - no joy.
    Happy to try again - it does restore partially (got the call register transferred, but no SMS'es or anything else).
    Any ideas?

  • HT4972 After upgrading iPhone 4 to iOS 5.1.1 getting the error "iTunes could not restore the iPhone because the backup was corrupt or not compatible with the iPhone that is being restored" HELP!

    I attempted to upgrade my iPhone 4 to iOS 5.1.1. I selected 'back up' from the phone in the device menu and iTunes confirmed that the phone had been backed up. I then installed iOS 5.1.1 which wiped everything on the phone & now I am getting the error "iTunes could not restore the iPhone because the backup was corrupt or not compatible with the iPhone that is being restored".
    I have tried restoring factory settings but iTunes simply will not restore from back up & I'm not sure what else to do!
    Any advice would be much appreciated.

    I have the same issue and I KNOW my backup IS good. What happen is when you try to restore your phone apple says something like can I check for new updates and if you choose no, it just takes you back to the restore screen and a loop from then on.  If you dont update from you phone then when you back up you will have the 5.0.1 back up and then when you update to 5.1.1 and then try to restore the backup from 5.0.1 it say it EITHER corrupt or incompatible.. It is incompatible and its hard as **** to restore back to 5.0.1. I followed the restore to a T and still getting errors. I lost all text history and have to reset up email. All just because I wanted a 1.2 Gigs of "other" space back.

  • How can I copy my music files to my iPAD. The CDs are currently stored in folders on my PC. Note: Synching via iCLOUD won't work because I have VISTA OS and I need at least Windows 7 or 8.

    How can I copy my music files to my iPAD. The CDs are currently stored in folders on my PC. Note: Synching via iCLOUD won't work because I have VISTA OS and I need at least Windows 7 or 8.

    Hi ladextr,
    Thanks for using Apple Support Communities.  To sync your music to your iPad, first put your music in iTunes as described here:
    Adding music and other content to iTunes
    http://support.apple.com/kb/ht1473
    Adding content on your computer to iTunes
    iTunes helps you add digital audio and video files on your computer directly to your iTunes library. You can add audio files that are in AAC, MP3, WAV, AIFF, Apple Lossless, or Audible.com (.aa) format. If you have unprotected WMA content, iTunes for Windows can convert these files to one of these formats. You can also add video content in QuickTime or MPEG-4 format to iTunes. To learn how to add these files to iTunes follow the steps below.
    Open iTunes
    From the File menu, choose one of the following choices:
    MacAdd to Library
    Windows
    Add File to Library
    Add Folder to Library
    Navigate to and select the file or folder that you want to add
    If iTunes is set to "Copy files to the iTunes Music folder when adding to library," iTunes will copy all content that is added to the iTunes library to the iTunes Music folder. To adjust this setting or change the location of this folder, go to the Advanced tab in iTunes Preferences.
    Once that's done, you can sync the music to your iPad by following this article:
    iTunes 11 for Windows: Set up syncing for iPod, iPhone, or iPad
    http://support.apple.com/kb/ph12313
    Cheers,
    - Ari

  • HT1414 I get a error,(( Itunes could not restore the Iphone on marks Moblie Because the back up was corrupt or not compatible with the iphone that is being restored.))  Help please anyone My pc is Xp is up to date

    I had a very larger OTHER folder in itunes,  Went and ask Apple rep at shop today and he advised to do a restore but 1st back..
    I back up and then did a manual back to make sure it was done.
    Then i started iphone restore, all done and now to restore back up.
    But i get a error,
      ""Itunes could not restore the Iphone on marks Moblie Because the back up was corrupt or not compatible with the iphone that is being restored.""
    My pc runs XP and software is up to date, checked this before back up.
    Disable Anti Virus
    Checked itunes is up to date. Ok
    Unplug all leeds at back of my pc, except key board & mouse/monitor.
    Unpluged Modem.
    Did restore again but get same error message,
    help please.

    Try this -
    http://support.apple.com/kb/TS2529
    Best of Luck

  • Trying to restore from backup of IPhone 4 onto New IPhone 5 - Message "ITunes could not restore the iPhone because the backup was corrupt or not compatible with the iPhone that is being restored".

    Hi
    I'm trying to restore from backup of IPhone 4 onto New IPhone 5 in iTunes but getting message:
    "ITunes could not restore the iPhone "iPhone" because the backup was corrupt or not compatible with the iPhone that is being restored".
    I've repeated the backup of my old phone but I'm still getting the same message.
    Any ideas please?
    Ger

    I just spent 3 hrs with AT&T tech support. No visual voicmail! i wiped phone 3 times, reset. everything no visual voicemail.
    I can access it through dialing holding down 1 then enter password, bu t Visual voicemail is DEAD. ATT says apple has major bug and fix won't be out until OCT 5th.
    If you Google it it lights up like a cristmas tree! Verizon is also inodated.
    1. Fake Map app usless Apple is fixing it though
    2. Batt is a joke, last like 2 hrs
    3. No visual voicemail
    4. Face time on ATT no longer works on cellular data per apple design.
    We need Steve Jobs!! he would have fired somebody for all these mistakes.
    Nopw i am locked into crashing my car because i have to type in numbers to here voicemails.
    Come on Apple send us a rebate or a Iphone 5 that meets the specs stated on the box and advertisments.!!
    We love Apple and dedicated, but this one is a joke.
    Not to mention you jacked us all being locked into 2 year plans with Verizon or ATT.
    No face time unless i buy a Bucket of 5 gb over celluar?  give me a break Take care of us apple Buy ATT and igve us unlimited plans with facetime and data you got enough money!

  • HT1766 iCloud Backup shows this iphone is currently being restored and will automatically back up when it is done. My iPhone has been showing this for a long timen sene. be

    iCloud Backup shows this message
    iphone is currently being restored and will automatically back up when it is done.
    My iPhone has been showing this for a long time.
    is this because my old phone is still Wifi active?
    This is a new phone all contacts and other stuff seems to have downloaded.

    this has nothing to do with your old phone (connected to wifi or not). It has to do with your wifi and new iphone. check wifi connect/restart router. then restart iphone.

  • Itunes could not restore the iphone because the backup was corrupt or not compatible with the iphone that is being restored what do I do?

    I get the message itunes could not restore the iphone because the backup was corrupt or not compatible with the iphone that is being restored when I try to restore my phones backup what do i do I downloaded  itunes to my computer (pc) and it wiped out my phone and now it won't restore the backup

    Had the exact same problem whilst upgrading my iphone 4 to ios5. Lost all my data.
    Backed up ios 4.3 (8F190) iphone4. Upgraded to ios 5.1 (9B176), and then tried to restore.
    No joy, repeated the restore attempts countless times - lost all my data
    Tried again with a simulated test.
    Created a new itunes account on a new PC (64-bit windows 7), latest itunes(10.6.1.7- 64 bit).
    As my data is toast, I'm using the ios 5.1 phone to try to see if it was me or an apple bug, or something elsewhich caused this to happen.
    After quite a few more hours at it, it looks like a bug in iTunes / ios. I would be very happy to be wrong, though.
    Tried repeatedly restoring an ios 4.3 backup to 5.1 - no joy.
    Happy to try again - it does restore partially (got the call register transferred, but no SMS'es or anything else).
    Any ideas?

  • Iphone could not restore the iphone because the backup was corrupt or not compatible with the iPhone that is being restored.

    i accidently deleted my texts and I want them back. My last sync was 2 days ago, but after i click restore backup, it says "iphone could not restore the iphone because the backup was corrupt or not compatible with the iPhone that is being restored."
    what do i do to fix it???????????????????????????????????????????????????

    Have a look Here  >  https://discussions.apple.com/message/17354775#17354775
    From the  More Like This on the right

  • I tried to restore  a bacup from a 32Gig iPhone 4s to a 32 Gig iphone 5C and get the message backup was corrupt or not compatible with the iphone that is being restored. Please Help

    I tried to restore  a backup from a 32 Gig iPhone 4s (That seemed successful) to a 32 Gig iphone 5C and get the message "backup was corrupt or not compatible with the iphone that is being restored" Can anyone assist?

    I have the same issue and I KNOW my backup IS good. What happen is when you try to restore your phone apple says something like can I check for new updates and if you choose no, it just takes you back to the restore screen and a loop from then on.  If you dont update from you phone then when you back up you will have the 5.0.1 back up and then when you update to 5.1.1 and then try to restore the backup from 5.0.1 it say it EITHER corrupt or incompatible.. It is incompatible and its hard as **** to restore back to 5.0.1. I followed the restore to a T and still getting errors. I lost all text history and have to reset up email. All just because I wanted a 1.2 Gigs of "other" space back.

  • HT5262 When I try to sync or back something up it says 'Could not restore IPhone because backup is corrupt or not compatible with the IPhone that is being restored'. What should I do?

    Preferences
    1
    2
    3
    4
    5
    6
    7
    8
    9
    0
    =
    Backspace
    Tab
    q
    w
    e
    r
    t
    y
    u
    i
    o
    p
    Return
    capslock
    a
    s
    d
    f
    g
    h
    j
    k
    l
    shift
    `
    z
    x
    c
    v
    b
    n
    m
    shift
    English
    alt
    alt
    Preferences

    Mac:  ~/Library/Application Support/MobileSync/Backup/
    Windows XP:  \Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\
    Note: To quickly access the Application Data folder, click Start, and choose Run. Type %appdata% and click OK.
    Windows Vista and Windows 7:  \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\
    Note: To quickly access the AppData folder, click Start. In the search bar, type %appdata% and press the Return key.
    Delete the entire Backup folder if there is anything at all in it.

  • With the last two updates and downloads of iTunes, it no longer works on my PC.  I have tried removing and re-installing and I have tried the repair offered with download.  When I open iTunes, I get notice that iTunes has stopped working.

    iTunes has stopped working on my PC with latest updates.

    Well, I guess I have to download some other software to make my apple product work. Really great stuff you guys sell. I will never buy another apple product. My Iphone, Ipod and Itunes are junk

  • TS3694 Has anybody had this error message: "the iphone could not be restored. an unknown error occurred (1015) ???

    the iphone could not be restored an unknown error occurred 1015

    Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.

  • TS3694 The iPhone could not be restored .  An unknown

    Recovery Mode : when phone do recovery this massage show
    The iPhone could not be restored .  An unknown error occurred (1)

    This is normally a hardware failure but it can also occur if the phone has been jailbroken or the iOS version rolled back or you are using a computer that was used with a jailbroken device. Try another computer.

Maybe you are looking for

  • PGI Error

    Hi, While doing PGI,facing error - "Credit check (maximum percentage for open items exceeded)" Note - no sale order & delivery is open for this customer.Still it shows above error. Harsh

  • How to invalidate session in absence of activity

    hello ppl i hav a prob...i want to invalidate my session if no activity happens on my screen for a specified period...how do i chk the time and also how do i track my activity.... i also need to display a prompt to the user informing of the time expi

  • Xbox one moderate NAT on Homehub 5

    Hi, got a shiney new Homehub 5 yesterday, but when I connected my Xbox One it says the NAT is moderate.  Ive looked online, but theres nothing that relates to my issue. I tried some advice that related to the Homehub 3, set the 'always use this IP ad

  • Tax and Schedules in Bid/Bid Invitation

    Hello All, We are setting up SRM Bidding engine for a public sector company. SRM 5.0SP11 with ECC 6.0. In Classic mode. Here the business critical requirements are: 1. Bidders should be able to use the tax codes in Bids from ECC like it is allowed fo

  • Intel Mac plug-ins?

    Anybody know of a resource list or web page for Intel compatible plug-ins? I've looked on the KVRAudio page, but there doesn't seem to be any indication as to which plug-ins are Intel compatible and those that aren't. Maybe I'm not looking hard enoug