TS4036 iCloud backup doesn't have my back -won't restore

my iphone has been trying to restore from my icloud backu for the past 24 hours.  took it to the apple store and they just made sure it hardware / phone was working.  problem seems like it's on apple's end with the download.  have no phone and don't want to lose my data so i'm hanging in there on the restore, but it has been 24 hours and the progress bar has NOT moved.  like to restore my last iphone 4s icloud backup.  have about 8GB to download.
any help is appreciated.  -rick

Many users have lost photos while preforming a restore from backup or upgrading the iOS.   Recall, only photos in the camera roll are backed up to iCloud.  There is a way to turn backups for camera roll on/off, perhaps these users had camera roll turned off.
See:
Settings>icloud>Storage & Backups>Manage Storage,  tap the device's name and on the next screen, be sure Camera Roll is turned on.
IMPORTANT...
Photos should be regularly synced to a computer (like you store photos from a digital camera) using either USB via iTunes (on a mac use iPhoto or Aperture to move them to an album) or using photo stream.  If you have been doing that, then you can sync those photos back to your device.
If you haven't been saving photos except relying on iCloud to store them in a backup, then that is risky, as many users have discovered.  I'm afraid I have no advice in this case - there is no "cure".

Similar Messages

  • HT4859 Help! What do I do if my IPad says that it cannot back up because my icloud storage doesn't have enough room.  It directs me to either cancel or go to settings but the screen locked so I can't do either.  Deleted photos/ videos already.

    Help! What do I do if my IPad says that it cannot back up because my iCloud storage doesn't have enough room.  It directs me to either "Cancel" or go to "Settings" but the screen is frozen and it won't let me do either.  I have removed a lot of pictures and video that I had downloaded.  Then tried to reconnect it to the computer to see if another attempt would prompt a back up with less need, but that did not help.
    Does anyone have any quick fix ideas?
    Thanks.

    Reset it by holding the power and home buttons at the same time until you see the Apple logo, then release.

  • Why my iCloud backup doesn't download pictures in my Camera Roll ?

    everything is in the title,
    my iCloud backup doesn't work perfectely, i m about to lose one year of pictures and videos. I'm a little bit upset to have paid 80 dollars for a service which doesn't work. should i ask for to be reimbursed ?
    The backup was working well until the part where my iphone just restart. The applications are downloading and some of them not, those who cannot be installed on the iphone just disappear.
    Then my Cameral roll is telling me that I have 1 pictures on 6372.... but nothing happens then. i'm waiting to get all the pictures, but it stuck somewhere. i have the icon which informed that's the downloading is in process... but no pictures appears...
    have you got any idea to help me ?
    would it be possible that iOs6 could resolve this problem, and then could download all my pictures and video ?
    I would love to see back my pictures....
    Sincerely,
    Pierre

    So we should have an reimbursement if this service hasn't got a proof of stability ?  i have got many friends who is working for newspapers, that would be a good paper to writte about this service. I'm sure i'm not the only to get this horrible failure. Many bloggers would be interedsted about it. When a service isn't secure, what's the matter to make money with it...
    I called the apple support and they only told me, ho that must be a corrupted backup. Well, i guess my two last backup are corrupted too. short sentences. I m an apple user for many things, nothing happened to me for many years except this probleme 2 days ago.
    I'm upset about spending 80dollards to get nothing back !
    will it be possible to get a call with an apple support team in order to have a copy of my icloud account ?
    i'm sure it's possible because Police has the right to do it and force apple to get data back, am i right about it ?
    is anyone know how to get these data from icloud without using an iphone ?  i'm very very interested about that, i could pay for it.
    is a start up wants to make something about it, i'm approximately sure it will make a lot of money.
    i hope this message will help the other who will get the same problem as me.  I hope the apple will read this message.
    Sincerely,

  • TS4036 iCloud Backup

    I am trying to turn on iCloud Backup on my new 4s (replacing stolen phone), but keep getting the message "iCloud Backup Failed. Turn off Airplane Mode or use Wi-Fi to enable iCloud backup."  I have done both of these but phone will not allow me to start backup. Can anyone help?

    Open Safari on your phone and confirm that you can connect to the internet using your wifi (this is required for backing up to iCloud).

  • My iPod 5th gen. doesn't have a back camera. Can I trade it in for one that does have a back camera? If I can, can I keep all my pictures and have them switched over to the other one?

    My iPod 5th gen. doesn't have a back camera. Can I trade it in for one that does have a back camera? If I can, can I keep all my pictures and have them switched over to the other one?

    If you purchased it from Apple within the last 14 days then you can return it for a full refund. otherwise no. If you purchased it elsewhere you have to check with them.
    Do this to transfer info
    iOS: Transferring information from your current iPhone, iPad, or iPod touch to a new device

  • Question about ICloud. Do I have to back-up my iPad and iPhone4 b4 sync with iTunes?

    Question about ICloud. Do I have to back-up my iPad and iPhone4 to iCloud b4 sync with iTunes? Last time I synced iphone4 with iTunes, I updated to 5.0.1 when I connected, but it wiped my calendar entries. I had to reset to the last date I had synced (4months ago). So my question is... Now that I have iCloud, should I back up both my iPhone and my iPad before I sync with iTunes?  And will all the data from iPad, iPhone, and computer all merge when the iPad and iPhone are synced?

    It does not matter.

  • I got a new iphone 6.  When I restore my phone from my icloud backup my most recent photos and messages not restored from icloud backup.  How do I get the most recent backup onto my new phone?

    I got a new iphone 6.  When I restore my phone from my icloud backup my most recent photos and messages not restored from icloud backup.  How do I get the most recent backup onto my new phone?

    Hello, Anita.  
    Thank you for visiting Apple Support Communities.  
    I understand that you are wanting to restore your new iPhone 6 from an iPhone 5 backup.  This sounds like the iOS version of your old iPhone 5 may be newer than what was installed on your iPhone 6.  Try going through the steps in the article below.  
    iOS: Unable to restore from backup of a newer device
    I would also check to see the backup dates in iTunes and if the  backup is located on iCloud instead of iTunes.  
    Back up and restore your iPhone, iPad, or iPod touch using iCloud or iTunes
    Cheers, 
    Jason H.  

  • TS4036 Icloud backup, this Ipad hasn't been backed up in two weeks. Backups happen when this Ipad is plugged in, locked, and connected to wifi.

    Hi All can anyone help with the following query, my IPAD 4 is displaying the following message: Icloud backups happen when this IPad is plugged in locked and connected to wifi. Well my Ipad is plugged in and connected to the wifi and locked yet it still will not allow me to 'ok'  the message!? Leaving the Ipad redundant and not responding to touch.
    Please advise!
    Many thnaks
    Amanda

    Welcome to Apple Support Communities
    Hold Sleep and Home buttons until the device restarts

  • Ios 8 icloud backup doesn't work

    Hello,
    I've a problem with my iPad 2 and iOS 8.
    When I try to make backup to iCloud, it doesn't work.
    It takes hours and then stops, meanwhile my network upstream is at full capacity.
    I haven't enabled iCloud Drive, because I use a Mac too.
    Does iCloud Backup on iOS 8 doesn't work on the "old" iCloud?

    I have the same problem,
    just updated my 5s to 8.2 and neither iphone nor ipad are accepting the password.
    i reset the password twice but nothing change.
    i am not able to:
    access App store
    Access I-tunes
    Access i-cloud
    Buy from app store
    or install from app store.
    when i am triing to install a free aps it told me ottieni, then install when i press install it says ottieni again. bot on iphone and ipad2.
    Moreover I have full access to i-cloud and itunes store via browser on pc with the same user id and password.

  • Backup Doesn't Have User Accounts

    I have messed up a few things on my wife's iBook (uh-oh). Fortunately, I made a complete backup with Superduper before doing anything. The backup is bootable, but the backup does not recognize any user (not even root). So, after restoring from the backup, I get the login screen, but can't log in.
    The reset password utility won't solve the problem, because there are no accounts.
    Since the user folders are on the harddrive, I tried reinstalling from the Tiger DVD (have to use Archive & Install since it is an older version). I then changed the "user folder" from the backup's name, e.g. username1. I then created a new account with my wife's username, trashed the newly created user folder, then change the username1 folder to match my wife's username.
    This all works to an extent, but applications like email have not accounts, addressbook doesn't have permission for the address file (and I had run repair permissions).
    What is the best way to restore my data from the backup disk, which does not think it has any users?
    All of the data is there, I just need to successfully move it from the backup back to the iBook with the correct settings.
    Thanks in advance for the help!

    Repairing permissions only works with System components and various applications that have files that the system can use to verify those permissions. You can move data to the User folder (or the folder itself), but User folders don't have enough information for the System to determine what the permissions should be - you will need to manually make sure that the permissions on the moved files are correct (the Get Info details match the user name). Missing preferences usually means the data in the ~/Library folder is missing or can't be read, since that is where the preferences are kept.

  • ICloud backup doesn't start

    Hello,
    I have an iPhone 6 and it have always done iCloud backup without problems. Since a couple of week the backup doesn't start automatically when i connect it to the power (and with wifi). I can't find the cause, someone can help me?
    Thank you

    Greetings xamyr,
    Welcome to the Apple Support Communities!
    I understand that you are concerned about your iCloud Backup is not starting automatically. Along with being connected to power and connected to a Wi-Fi network, the iPhone display also must be locked. Please read over the attached information and let me know if the issue continues. 
    Get help creating an iCloud backup - Apple Support
    Cheers,
    Joe

  • TS4036 icloud backup dialog box locks up ipad

    icloud backup dialog box displays and my ipad is locked up. Message reads:"Because your Ipad has not been backed up for seven weeks you must plug it in, connect to wi-fi and lock the computer." I have done this and still cannot use the ipad. The dialog box will not go away. Any help?

    Reset:
    Hold both the home and power buttons at the same time until the Apple boot logo appears. No data will be lost.

  • I see that there are people that have the problem suddenly almeer notes disappear this is with me also happened and now comes the: If I put a backup that I have my back than notes for 30 seconds back and THEN THEY DISAPPEAR again!

    i see that there are people that have the problem suddenly all notes disappear :
    this is with me also happend and now comes it
    when iputa backup that i have back than i kan see the notes voor 30 seconds and than the disappear again!

    Hello,
    Just to set your expectations...it's fine to "rant" about things here, but I do hope you are not expecting a formal reply from anyone at BlackBerry. For this site is not a channel for any formal communications with, escalations to, nor support from BlackBerry for any purpose whatsoever. Rather, it is a user-to-user community of volunteers who try to help each other out to the best of their abilities. Note this banner, please, posted at the top of nearly every page of the site:
    Consequently, words posted such as "WHAT THE HECK IS WRONG WITH YOU?" are actually directed at the other kind volunteers of this site, who may not respond in the most kindly of fashions. Hopefully, we all can understand that your rant is directed at BlackBerry (though, by placing it here, it is misplaced), but I just wanted to gently caution you about such posts, as well as ensure that your expectation concerning replies is properly set. Also, for new members who join the site, it's always good to have responses to such posts, covering the intended use of the site so that those new members can better understand such things.
    On the other hand, if you do desire assistance from other users for your issues, you might consider wording your requests in a manner that would motivate a kind volunteer to provide such.
    Good luck!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • What is the point of icloud backup, when you have to plug your iphone into itunes to restore it anyway?

    ok im confused now.. What is the point of backing up and restoring your iphone with icloud, when to restore your iphone you have to plug it into itunes anyway? you might as well just restore it from there then shouldnt you?

    when to restore your iphone you have to plug it into itunes anyway?
    But you don't. You can restore your phone data direct from iCloud wirelessly without a computer.

  • HT201210 I have a iCloud Backup screen on my ipad that won't allow go away. My iPad isn't plugged in or locked but is connected to Wi-Fi in my home

    This has been a reoccuring problem.  I don't use the iCloud for backup but it continues to pop-up and locks me out completely.  How do I unlock the screen and get rid of the the iCloud Backup message?

    Reset iPad
    Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
    Note: Data will not be affected.

Maybe you are looking for

  • Netbeans not running under root user

    I noticed that after installing Netbeans under user 'root', I'm able to use it under my user account, but it doesn't launch when I'm logged in as root.  I'm running Arch x86_64 with XFCE in VirtualBox.  Everything else works, including: Firefox Pidgi

  • Not running (process ID not found)

    Hi Gurus, Please help me. Saposcol is on and off. After few minutes after restarting, it will stop again. Here is the error i have found in dev_coll file. 11:30:19 19.07.2009 ERROR: pfhpuxreqf.c 269: statvfs(): errno 2: No such file or directory Hope

  • Sql command not working with date time??

    I am using my own sql query to fetch data in the sql command. Due to the problem I found - here is the basic example: The sql is: select to_number(to_date('10/11/2011 10:23:00','dd/mm/yyyy hh24:mi:ss') - to_date('10/11/2011 10:20:00','dd/mm/yyyy hh24

  • 3150, 3253, 3252

    For a few weeks now, I have been trying to download a tv series that I purchased. I get several downloading problem messages.... network connection was terminated unexpectedly, network connection timed-out, network connection was reset, network conne

  • Install *.pat file

    Hi! I have uploaded the file named CSR0120031469_0017636.PAT into the directory  /usr/sap/trans/EPS/in. CSR0120031469_0017636.PAT contents Preconfigured Smartforms What is the next step which shuld be done ? How can I install it now ? Does anybody kn