TS4036 iCloud restore 4s

I did a hard reset on my phone last night, hoping it would restore my wifi capabilities, whech inexplicably stopped working on a phone thats only a week old.  When I power back up I get prompted for language, region, and then it demands that I connect to iTunes.  I don't have an iTunes account, only iCloud.  How do I get it to connect to iCloud?  Do not want to use iTunes to back up

you can't use icloud if your wifi is out. Sometimes that reset that you did is not enough. If your wifi is not working on one week old phone, you need to restore with itunes on the computer. If it still is not - you need to head on to closest Apple store or return it to point of purchase.
Instuctions for restore here
iTunes: Restoring iOS software - Support - Apple

Similar Messages

  • TS4036 iCloud restore problems

    Got a replacement phone and iCloud keeps telling me it lost the Internet connection and won't back up. Is it a phone setting or defect? There is no problem with the wifi signal.

    I fixed this issue after a lot of time and pain (see below)
    Seems to have come up on various threads so it seems to be an issue and should be escalated by Apple. They were none the wiser at the genius bar apart from telling me the iCloud backup is probably corrupted and I should call Apple care (as if that is going to do anything)
    https://discussions.apple.com/message/18829957#18829957
    https://discussions.apple.com/message/17988389#17988389
    https://discussions.apple.com/message/17887940#17887940
    https://discussions.apple.com/message/18811914#18811914
    https://discussions.apple.com/message/18688593#18688593
    https://discussions.apple.com/message/19426061#19426061
    https://discussions.apple.com/message/19203831#19203831
    https://discussions.apple.com/message/18390030#18390030
    I experienced the same problem with the iCloud restore not working properly. I had my iPhone 4 replaced as the home button was defective. When attempting to restore an 9.5GB iCloud backup from the day before it just would not work properly. Firstly, half my apps did not restore, they would begin to download showing the progress indicator then just disappear, leaving my home screen naked. No big deal as apps can be downloaded again.
    However, what was a big deal for me was the 1,625 photos on my camera roll, including many of the first year of my kid's life. The camera roll would say downloading x of 1,625 photos, download a few of them, then simply stop downloading any new shots. When I would restart the phone it did not show any downloading message, it believed the restore was complete. I tried about ten different restore scenarios, listed below, all of which gave me varying results (some resulting in all my apps restoring) but all of which would only give me some of my photos back.
    What was a comfort was that I once got about 700 of the shots back. So the photos were still in the cloud rather than gone and this indicated that it was the restore process or the iCloud backup on my phone that was the problem. These are the things I tried in sequence as I despairingly tried to get my photos back...
    Things I tried that DID NOT work
    1) Erase all settings and attempt to restore again from scratch (four times)
    2) Tried the restore from a different WiFi network (once)
    3) Tried the restore from one WiFi network then switched to another once the restore 'hung' (once)
    4) Tried the restore from an Apple store WiFi network (once)
    5) Tried the restore from a previous iCloud backup (twice)
    6) Had Apple replace the iPhone 4 (once)
    With all of these I got a varying amount of my photos and apps back before it stopped restoring. I was also making the mistake (I learnt afterwards) of opening and moving between apps during the download to check progress.
    Thing I tried that DID work
    1) Did not plug the phone into my MacBook, I used the wall charger only to prevent any iTunes sync activity
    2) Erase all settings and data, restore from the iCloud backup and input passwords in all the pop up windows once it reboots.
    2) Open photos app gallery to see photos downloading and show the progress message "downloading xx of x,xxx"
    3) Left it on this photo screen and did not touch the phone at all for the entire restore. I did not close the photo galley/camera roll app once, open any other apps.
    Finally this time round it work and all my photos and apps restored in full. I am going to go back to syncing with iTunes as I don't trust iCloud for restores. It seems that iCloud does not handle photo restores that well, especially if the gallery is large. In short: Wall charger only, restore from iCloud, open Photos app, don't touch. Really hope this works for you too if you've had the same issue.

  • TS4036 Icloud Restore problem-- HELP!

    I am trying to restore from ICLOUD onto my new IPAD 2 but am unable to find where I can choose an older backup date to restore my data. When I get to the part of choosing a restore date it only gives me 2 options.

    Welcome to the Apple Community.
    Unfortunately you can only restore from the options given.

  • TS4036 icloud restore

    Hi,
    I got the new iphone 5s.
    I gave my sister my old iphone 4.
    She deleted all the contects on her phone and then i lost all the contacts at mine.
    Do you have an older restoration point of my phone? one day old is great.

    Apple doesn't participate here, only us users.
    I suspect that you did not disconnect your old phone from icloud, so when your sister deleted data, that was deleted from your new phone as well.  The only way to get the data back is to restore from a backup of the old iphone on either itunes or icloud, whereever you stored backups to.  See below...
    http://support.apple.com/kb/HT1766?viewlocale=en_US&locale=en_US
    Go to Settings>General>Reset and tap Erase All Content and Settings.  This will erase your device.  Then you will go through the setup screens again as you did when your device was new, and when given the option, select Restore from iCloud Backup.
    This link gives another overview of backup and restore:
    http://support.apple.com/kb/HT4859?viewlocale=en_US&locale=en_US
    HOWEVER... you may run into a snag, namely when the newly restored data is downloaded, an automatic icloud sync may occur that will wipe out any Apple data (contacts, calendars, etc) that was restored.  If you have such an issue, read the following that describes restoring contacts.  The info will also pertain to other Apple data.
    https://discussions.apple.com/docs/DOC-4841

  • TS4036 iCloud restore not working on iPhone

    My iPhone just resets to factory settings after about 10 seconds of restoring from iCloud, it's very frustrating why is this happening?!

    http://support.apple.com/kb/HT1808

  • TS4036 iCloud restore onto my new phone is stuck.

    Nothing new is adding after 5 hours. Only a small fraction of my photos and music have loaded.. What can I do?

    Welcome to the Apple Community Meg.
    When you restore from back up, the process will restore the OS and some initial data, it will then restart and allow you to use your device while the remaining data is downloaded and restored in the background. have you allowed enough time for this to complete.
    If you think it's taking too long, try restarting the device.

  • TS4036 How do i continue the icloud restore on my iphone, it has stopped when my wifi failed ?

    How do i continue the icloud restore on my iphone, it has stopped when my wifi failed ?

    Either it will continue on it's own after a while, once wifi is up or you may have to start it again.
    Chances to continue on it's own are more if you started restore less then 48 hours ago.

  • I have multiple apple ids was backing up everything to iCloud from iPhone 5. I just bought iPhone 6 and perform a iCloud restore. I received a message that all files did not restore.   How can I restore apps, files manually?

    I have multiple apple ids was backing up everything to iCloud from iPhone 5. I just bought iPhone 6 and perform a iCloud restore. I received a message that all files did not restore.   How can I restore apps, files manually?

    Yes - I connected my phone to my computer / Itunes and went into the apps section, but from there I have no idea how to manage the push notifications.  I even tryied going into itunes that is installed on my phone.  I still cannot find anyplace to manage these popups.  I have also gone into settings - notifiations - and tried turning all notifications for these apps all off but that didnt work either.  Any guidance is MUCH appreciated - Im not sure where to go from here.

  • How can i get my icloud restored back to a previous date

    Does anyone know how I can get my icloud restored back to a week ago?  My two separate apple iPhones had their iCloud accounts merged and I got my personal accounts and work accounts merged.  When trying to split them back up again, I deleted all my contacts on icloud and now I can't get them back.  can i get my icloud restored?  I restored my phone, but that didn't work.  Thanks for your help.

    A partition is just a section of the disk set aside for a particular purpose. In this case, we're talking about a Mac partition and a Windows partition. They have different formats, which is how the data is stored. The disks that came with your Mac will create the Mac partition when you install, but most likely you'll lose the Windows partition. You've got kind of a mess at this point. What you should do is install the Mac OS and get everything as you want it. Then run Bootcamp to create a Windows partition and let Bootcamp do the Windows installation for you. Grant gave you good advice earlier. Don't let Windows do any partitioning. That's how you got into this mess.

  • Syncing with iTunes after iCloud Restore Syncs Unwanted Apps

    After I had restored my iPhones using a recent iCloud backup, some of my content such as certain videos and music needed to be installed through syncing with iTunes. All of my apps were arranged and installed as they were before the resoration. I had iTunes set to not automatically begin to sync when I plug in any of my iOS devices, so I can review the device first and then begin the sync. Upon plugging in my iPhone, I checked the applications tab, and all of the apps were arranged the way they were when I would unlock my iPhone; everything seemed normal. It would appear that the content that had not been restored through the iCloud restore would simply be installed though syncing with iTunes. The second I hit sync, iTunes began to restore my iPhone with a very early sync, as many of the apps I had deleted some time ago were being installed onto my phone, and my of the applications added since that specific sync were removed. What can I do to just have iTunes act as it should when finishing the restoration on my phone and not default to a stubborn sync? I'm currently restoring my phone from another recent iCloud backup to have all of my apps and their settings restored to how they were less than 12 hours ago.

    First make sure you have the most recent version of iTunes. Use the itunes menu to check for updates and install the latest version if needed.
    Reboot your computer and rest your iphone. Press and hold the Home and Sleep/Wake buttons simultaneously until the Apple logo appears. Then release the buttons and let the device restart. No data will be lost doing this. It's like rebooting a computer.

  • Syncing with iTunes after iCloud Restore Defaults to Past Sync

    After I had restored my iPhones using a recent iCloud backup, some of my content such as certain videos and music needed to be installed through syncing with iTunes. All of my apps were arranged and installed as they were before the resoration. I had iTunes set to not automatically begin to sync when I plug in any of my iOS devices, so I can review the device first and then begin the sync. Upon plugging in my iPhone, I checked the applications tab, and all of the apps were arranged the way they were when I would unlock my iPhone; everything seemed normal. It would appear that the content that had not been restored through the iCloud restore would simply be installed though syncing with iTunes. The second I hit sync, iTunes began to restore my iPhone with a very early sync, as many of the apps I had deleted some time ago were being installed onto my phone, and my of the applications added since that specific sync were removed. What can I do to just have iTunes act as it should when finishing the restoration on my phone and not default to a stubborn sync? I'm currently restoring my phone from another recent iCloud backup to have all of my apps and their settings restored to how they were less than 12 hours ago.

    First make sure you have the most recent version of iTunes. Use the itunes menu to check for updates and install the latest version if needed.
    Reboot your computer and rest your iphone. Press and hold the Home and Sleep/Wake buttons simultaneously until the Apple logo appears. Then release the buttons and let the device restart. No data will be lost doing this. It's like rebooting a computer.

  • Photos not appearing after iCloud restore

    My previous iPad 2 was fully backed up on iCloud.  It failed and was replaced by Apple for a new one. I did an iCloud restore, which seemed like no problem, and no pictures showing up on new iPad. Message that it was downloading X # of photos, but nothing. Tried a restore on another spare iPod, and this time, no photos and no message about the # of photos. Repeated both 2 or 3 times. Same thing as before on each one. Any ideas? 

    A response I put together from another post. Also going into iTunes and choosing to sync phone to iCloud then back "this computer" sometimes works.
    First thing.. Stop where you are. Don't try to sync, update, hard reset, iCloud... Just stop.
    Check on your phone under 'SETTINGS' 'GENERAL' USAGE'. It should show some value for PHOTOSTREAM. Also, connect to iTunes and you will notice at the bottom of your phones summary page that there is a large amount of 'OTHER' data.
    I used third party software called iExplorer (formerly iPhone explorer). In this program you select 'MEDIA FOLDER', then 'DCIM'. In the various apple folders (IE: 101APPLE) you should be able to preview your photos and copy them to your desktop.
    From there sync them back to your device through iTunes or whatever method you use.
    There is a simpler solution I'm sure, which may involve using iExplorer to delete some .plist files then restart the phone and let it rebuild. I'm going to try it myself AFTER I've finished copying all the photos to my MAC
    Hope this helps.

  • ICloud restoring outdated apps

    I have a bit of a problem here. I have a few apps that won't install from the app store with an iCloud restore because they are no longer in the app store. I didn't know iCloud restored apps fresh from online. So.. I synced the apps from iTunes after I got the error that iCloud restore wasn't complete because of this and now I guess iCloud won't restore the app data I uploaded for those apps. Is there anyway to get that data back?

    Ok... I've had iOS 5 since release and everything was fine. Some reason I got the boot screen and wouldn't go away so I had to restore. I did a complete fresh restore in DFU mode to get a clean install. Every app I had on my phone last night was synced to iCloud before this happened. Now... when I restored in iTunes I used the welcome app ON the phone and restored from iCloud backup. Because the REMOVED apps were not in the app store anymore it would not load that app data and it won't let you sync your phone on iTunes via the computer because that is how iCloud works. So after the incomplete iCloud restore finished. I synced my apps and music with iTunes and now I have ALL my apps back on my phone. But since you have to restore from iCloud backup right when the phone is restored then I am not able to sync the apps before I restore from backup.
    Because of all this I can't get my app data which is important for those REMOVED apps. This is a issue with iCloud with what I'm seeing. Apple needs to make a check box or something to not download your apps from the app store.
    Not sure if I can be anymore clearer than this. Hopefully this helps.

  • Icloud restore, deleted account, stupid iphone

    Hi,
    Please can someone help me!!!!!
    I cracked the screen on my iphone 5 and sent it in to be repaired. Before repairing it I made sure I had backed up on icloud. Then updated the software to whatever was the latest ios7. This is where it gets complicated...
    First I rely on icloud and photo stream because my laptop was mistaken for a trampoline by my toddler so I don't have access to iTunes on desktop.
    Half way through the update I was told by my phone to connect to iTunes, so I used my exes laptop to access iTunes. Still didn't work so I went through find my iphone and deleted everything from my phone.
    Now my phone came back and wouldn't you know it all my photos and everything are lost in cyber Bermuda triangle. I have checked my exes laptop but only shows his last update and nothing to do with mine. Neither his iTunes or my phone has sync turned on by the way.
    Now I tried to contact apple via telephone appointment and as I picked the phone up, that was in full working order, the earpiece wont work. I didn't realise it at the time but now I can only use speaker phone to hold a conversation. Have lost all my photos, videos and anything I wanted to keep. Can someone please help me as its not fun wondering who has my stuff and where it is.

    Hi nicola1202,
    Welcome to the Apple Support Communities!
    If you performed a backup to iCloud before sending the iPhone in for repair, that backup should still be available to restore from. Please read over the following article and perform the steps to make sure the backup is there and then restore from it. You will need to be signed into the same Apple ID for iCloud under Settings > iCloud that initially made the backup to see the most recent backup.
    iCloud: Restore your iOS device from iCloud
    https://support.apple.com/kb/ph12521
    Restore from an iCloud backup
    On your iOS device, go to Settings > General > Software Update. If a newer version of iOS is available, follow the onscreen instructions to download and install it.You must update your device to the latest version of iOS to make sure you can restore from a recent backup of another device, such as a lost or broken device.
    Make sure you have a recent backup to restore from.Go to Settings > iCloud > Storage & Backup, then look at the bottom of the screen for the message Last Backup, followed by the date of the latest backup.For information about backing up manually now, see Back up your iOS device to iCloud. If you don’t see a backup you expected to be there, see the Apple Support article iCloud: Troubleshooting restoring an iCloud backup.
    Go to Settings > General > Reset, then tap “Erase all content and settings.”
    In the Setup Assistant, proceed to “Set up your device,” tap Restore from a Backup, then sign in to iCloud.
    Proceed to “Choose backup,” then choose from a list of available backups in iCloud.
    Have a great day,
    Joe

  • ICloud Restore stuck

    I've got a new iPhone 6 plus and am restoring from an iCloud backup. So far, we're up to day 6 and it's still going. Photos and Apps seem to be loaded but I can't tell if there's other important stuff waiting to be restored. I have wiped my old phone so can't do an iTunes backup/restore from that - I just assumed the iCloud restore would work. Silly me!
    I'm on decent wifi. Phone is plugged into power. But this is just crazy. I have seen some other threads saying to just stop the restore...but how do I know if I have missed something...until I actually need it?
    Is there some way or diagnostic to see if it is truly still restoring, or if it is just stuck? I've also powered my phone on and off numerous times.
    Thanks in advance.

    Huh, 6 days is excessive. I'm thinking about how we could genuinely tell if it's still doing anything.
    You did the initial restore in the setup screens for the new iPhone 6 Plus, correct? Did the 6+ do an initial backup download and then reboot, and then entered into this six-day process? If so, then what it's downloading right now should just be purchased content, which *should* all be downloadable if you notice something (music, apps, etc) missing later. The big download & reboot was your actual backup restoration with all of your app data (even if the app isn't downloaded in the second stage yet), messages, settings, notes, etc.

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