TS4036 iCloud restore onto my new phone is stuck.

Nothing new is adding after 5 hours. Only a small fraction of my photos and music have loaded.. What can I do?

Welcome to the Apple Community Meg.
When you restore from back up, the process will restore the OS and some initial data, it will then restart and allow you to use your device while the remaining data is downloaded and restored in the background. have you allowed enough time for this to complete.
If you think it's taking too long, try restarting the device.

Similar Messages

  • HT4865 I need to install my back up iCloud info onto a new phone and then erase my old handset off my account. How can I do this?

    I need to install my back up iCloud info onto a new phone with the same sim in and then erase old phone from my account. How can I do this?

    When you setup the new phone restore it from the iCloud backup from your old phone.
    Then, on your old phone, use Settings > General > Reset > Erase All Content and Settings.

  • We want to purchase a new iPhone but don't want to lose the text messages on that phone.  Can they be uploaded and then restored onto the new phone

    we plan on buying an iphone 5 but don't want to lose the text messges we have on our iPhone 4s.   is there a way to upload the texts and then download them onto the new phone

    Text messages are included in your iPhone backup.  Before switching over to the new phone, back up the old one, then restore this backup to your new phone.  That will transfer text messages, along with other data and settings, as well as your apps and other purchased media.  More details here: http://support.apple.com/kb/ht2109.

  • ICloud restore on a new phone

    My daughter dropped my wifes phone and she had to get a new 4S. The "genious" at the Apple store put in the wrong apple ID and now we can't restore from the Icloud. On both my other Iphones( yea I have two, my kids each have one, and my wife has one...), under settings>Icloud, there is a red delete account bar at the bottom of the screen. The new 4S she got from Apple today doesn't have the delete bar. How can I change my username on Icloud by not deleting this Icloud account?

    Go to Settings>iCloud, tap Delete Account, then sign back in the the correct ID.  This deletes the account and any synced iCloud data from her phone, but not from iCloud.  Devices using this account will not be effected by this.

  • HT5824 I have a back up saved to icloud but i dont know how to get the pictures and information onto my new phone

    I had all of my pictures (about 1000) in icloud and i went from an iphone 4s to the 5s. Well my pictures were there when i first activated the phone but after i did the update they were ALL gone and it would be really fantastic if i could have all of my pictures restored onto my new phone since i thought that was the whole point in having the icloud. doesnt do me any good if i cant actually have any of my pictures that i saved to icloud for this very reason. when i upgraded i could keep my pictures. icloud.com doesnt help. none of the settings in my phone help. i feel like im going to have to reset my entire device and start all over again like its new. which i really dont want to do.

    Navigate to Settings > General > Software Update and install any updates available.
    Navigate to Settings > General > Reset > Erase all contents and settings on the device you want to restore.
    When this completes and the Set-Up Assistant starts, choose "Restore from iCloud Backup" and enter your iCloud account and password. You will see the three most recent backups for each of the devices on which you enabled Backup. Choose which backup to restore from.

  • I got a new iphone 6.  When I restore my phone from my icloud backup my most recent photos and messages not restored from icloud backup.  How do I get the most recent backup onto my new phone?

    I got a new iphone 6.  When I restore my phone from my icloud backup my most recent photos and messages not restored from icloud backup.  How do I get the most recent backup onto my new phone?

    Hello, Anita.  
    Thank you for visiting Apple Support Communities.  
    I understand that you are wanting to restore your new iPhone 6 from an iPhone 5 backup.  This sounds like the iOS version of your old iPhone 5 may be newer than what was installed on your iPhone 6.  Try going through the steps in the article below.  
    iOS: Unable to restore from backup of a newer device
    I would also check to see the backup dates in iTunes and if the  backup is located on iCloud instead of iTunes.  
    Back up and restore your iPhone, iPad, or iPod touch using iCloud or iTunes
    Cheers, 
    Jason H.  

  • I just upgraded to the iPhone 5.. how do I get all thats on my iCloud onto my new phone ?

    I just upgraded to the iPhone 5.. how do I get all thats on my iCloud onto my new phone ?

    http://support.apple.com/kb/HT2109

  • My iCloud backup from my old phone shows incomplete is there a way to retrieve the data that I backup from my old phone even if it didn't complete . They told me that they would let if finish when I traded in my old phone. I want to restore it to new phon

    My iCloud backup from my old phone shows incomplete is there a way to retrieve the data that I backup from my old phone even if it didn't complete . They told me that they would let if finish when I traded in my old phone. I want to restore it to new phone. Even if it didn't complete how to I restore the 5 g that did backup

    Unfortunately you can't restore an incomplete backup.

  • How to restore iCloud backups on a new phone?

    How to restore iCloud backups on a new phone?

    The only way to access iCloud backups is to Erase all content and settings, go thru the setup assistant, and when prompted to restore from iCloud backup - choose that option.
    HTH

  • HT201269 how do i get my notes onto my new phone? and my apps!!

    how do i get my apps and notes from my old pnone to my new one?

    If you backed up your phone to iCloud or through iTunes, you should be able to restore everything onto the new phone. If you didn't back up, you lost everything.

  • How can i retrieva all my backed up content onto my new phone plz

    how can i retreive all my backed up data onto my new phone plz

    Restoring to an iCloud backup has to be done in the initial setup process.  If you have any data on your phone now that is not in the backup that you want to save you'll need to do that first.  Then go to Settings>General>Reset and tap Erase All Content and Settings.  You will then go through the setup screens as you did when the phone was new. When given the option, choose Restore from iCloud Backup (see image below).  Be sure you are connected to wifi and your charger as this will take some time to finish.

  • How do I download my old iPhone 4 iCloud data onto my new iPhone 5S?

    Hi,
    I just got a iPhone 5S. I had an iPhone 4 that was backup to my iCloud account. I tried to download my old phone's iCloud data to my new phone and keep getting the same message "apple ID could not created because server error." I can't connect to iTunes, my iMac has the old operating system. Is there anyother way to download without restarting to phone? Thanks!

    Welcome to the Apple Community.
    Navigate to Settings > General > Software Update and install any updates available.
    Navigate to Settings > General > Reset > Erase all contents and settings on the device you want to restore.
    When this completes and the Set-Up Assistant starts, choose "Restore from iCloud Backup" and enter your iCloud account and password. You will see the three most recent backups for each of the devices on which you enabled Backup. Choose which backup to restore from.

  • How do you get your icloud on to your new phone?

    how do you get your icloud on to your new phone?

    If you mean how do you sign into your iCloud account, go to Settings>iCloud and sign in with your iCloud ID and password.
    Or did you mean how do you restore your iCloud backup to your new phone?

  • Trying to choose iCloud backup on my new phone as I lost my previous one but it states"no iCloud backups are compatible with this version" therefore I can't set up my replacement phone! Any suggestions

    Trying to choose iCloud backup on my new phone as I lost my previous one but it states"no iCloud backups are compatible with this version" therefore I can't set up my replacement phone! Any suggestions

    You can't restore a backup that was made on a device running a more recent version of iOS.  If your replacement phone is running iOS 6.0.1 and the one you backed up was running 6.1.2, for example, you would have to update your replacement phone before you could restore to the backup.  If this is the case, update your phone by connecting it to your computer, and selecting Check for Update or Update on the Summary tab of your iTunes sync settings, update the phone and set it up as New.  Then go to Settings>General>Reset, tap Erase All Content and Settings, go through the setup screens again and choose Restore from iCloud Backup.  You should then be able to restore your backup.

  • HT1386 I have an older iPhone (3gs) and need to upgrade to a newer phone (4S).  I need to get my NOTES, CALENDAR, CONTACTS, PICTURES, etc backed up on iTunes so I can get that data loaded onto the new phone.  But not sure how to do that.

    I have an older iPhone (3gs) and need to upgrade to a newer phone (4S).  I need to get my NOTES, CALENDAR, CONTACTS, PICTURES, etc backed up on iTunes so I can get that data loaded onto the new phone.  But not sure how to do that.  When I open iTunes it has a button that say "Back Up iPhone", but I'm not sure what that does.  When I go into the sync options it say I have another user account and asks me if I want to merge of replace. I'm assuming it's trying to tell me I have an older iTunes Library, but don't know that.  Geez, maybe people over 60 shouldn't have iPhones, iTunes just bafles me.

    http://manuals.info.apple.com/en_US/iphone_user_guide.pdf

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