TS4036 Icloud Restore problem-- HELP!

I am trying to restore from ICLOUD onto my new IPAD 2 but am unable to find where I can choose an older backup date to restore my data. When I get to the part of choosing a restore date it only gives me 2 options.

Welcome to the Apple Community.
Unfortunately you can only restore from the options given.

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TS4036 iCloud restore problems

Got a replacement phone and iCloud keeps telling me it lost the Internet connection and won't back up. Is it a phone setting or defect? There is no problem with the wifi signal.

I fixed this issue after a lot of time and pain (see below)
Seems to have come up on various threads so it seems to be an issue and should be escalated by Apple. They were none the wiser at the genius bar apart from telling me the iCloud backup is probably corrupted and I should call Apple care (as if that is going to do anything)
https://discussions.apple.com/message/18829957#18829957
https://discussions.apple.com/message/17988389#17988389
https://discussions.apple.com/message/17887940#17887940
https://discussions.apple.com/message/18811914#18811914
https://discussions.apple.com/message/18688593#18688593
https://discussions.apple.com/message/19426061#19426061
https://discussions.apple.com/message/19203831#19203831
https://discussions.apple.com/message/18390030#18390030
I experienced the same problem with the iCloud restore not working properly. I had my iPhone 4 replaced as the home button was defective. When attempting to restore an 9.5GB iCloud backup from the day before it just would not work properly. Firstly, half my apps did not restore, they would begin to download showing the progress indicator then just disappear, leaving my home screen naked. No big deal as apps can be downloaded again.
However, what was a big deal for me was the 1,625 photos on my camera roll, including many of the first year of my kid's life. The camera roll would say downloading x of 1,625 photos, download a few of them, then simply stop downloading any new shots. When I would restart the phone it did not show any downloading message, it believed the restore was complete. I tried about ten different restore scenarios, listed below, all of which gave me varying results (some resulting in all my apps restoring) but all of which would only give me some of my photos back.
What was a comfort was that I once got about 700 of the shots back. So the photos were still in the cloud rather than gone and this indicated that it was the restore process or the iCloud backup on my phone that was the problem. These are the things I tried in sequence as I despairingly tried to get my photos back...
Things I tried that DID NOT work
1) Erase all settings and attempt to restore again from scratch (four times)
2) Tried the restore from a different WiFi network (once)
3) Tried the restore from one WiFi network then switched to another once the restore 'hung' (once)
4) Tried the restore from an Apple store WiFi network (once)
5) Tried the restore from a previous iCloud backup (twice)
6) Had Apple replace the iPhone 4 (once)
With all of these I got a varying amount of my photos and apps back before it stopped restoring. I was also making the mistake (I learnt afterwards) of opening and moving between apps during the download to check progress.
Thing I tried that DID work
1) Did not plug the phone into my MacBook, I used the wall charger only to prevent any iTunes sync activity
2) Erase all settings and data, restore from the iCloud backup and input passwords in all the pop up windows once it reboots.
2) Open photos app gallery to see photos downloading and show the progress message "downloading xx of x,xxx"
3) Left it on this photo screen and did not touch the phone at all for the entire restore. I did not close the photo galley/camera roll app once, open any other apps.
Finally this time round it work and all my photos and apps restored in full. I am going to go back to syncing with iTunes as I don't trust iCloud for restores. It seems that iCloud does not handle photo restores that well, especially if the gallery is large. In short: Wall charger only, restore from iCloud, open Photos app, don't touch. Really hope this works for you too if you've had the same issue.

Moving to a new PC - Backup / Restore problem (Help me John Ellis! :-)

I’m embarrassed to ask this. But I need help. I have spent probably 25 hours on this (mainly reading forums) and nothing has worked. Here’s my situation:
I was using Photoshop Elements 7 on an old Windows XP PC.
I tried to move my catalog to another computer using Backup and Restore (following these instructions: http://kb2.adobe.com/cps/402/kb402894.html).
I used “Backup” to back up to an external hard drive.
I connected the external hard drive to my new PC (Windows 7). I used Photoshop Elements 7 to “Restore” to the C drive. Selected New Location and restored into the Pictures Library.
Problem: The “Restore” had two major problems
The thumbnails all have question marks
When I click on any of the photos, and look at its Properties, they are all pointing to the external hard drive (drive “E”). (Interesting, all the photos were copied to the C drive of my new PC also…they are in the Pictures Library. When I unplugged the E drive and restarted Photoshop Elements, the photos’ Properties were now pointing to the C drive. So that’s good. Except that about 10% of my photos still have the question marks.)
To make sure I hadn’t lost my mind, I used my external hard drive and did a Restore to another PC. And had the identical experience.
Any advice? Thanks!

It seems that some path has become corrupted due to which the rest of the files are shown missing. Try reconnecting the files manually.

ICloud Restore - Please Help

I have been running iOS5 on my iphone4 and MBP since release.
All of a sudden my contacts on both MBP and iphone4 have disapperared. I have not deleted them for sure. The only thing I have done was turn my phone off for about 30mins earlier today. Since then no contacts on MBP or iphone4. Everything else is intact.
Can anyone help me restore my contacts from iCloud back up which was last done yesterday?

While the backup stores some if not all the photos in the camera roll (many users have lost photos when doing a restore from iCloud), the issue is that the user must somehow sync photos to their computers (e.g. via USB to iPhoto or Aperture on a mac or a specified folder on a PC) in order to back them up. Once on a computer, you can then move them to albums/folders as you like. But you must back them up to a computer to be sure they are safe. If you haven't done that, then chances are good that they are lost.

*OMG* huge restore problem - help me fix this Christmas nightmare!

I recently made a backup of my little sister's macbook on my time capsule. She had to get a new hard drive (the old one was returned).
After the new hard drive was installed, we tried to restore her system. After almost a full day, it was not finished yet (perhaps around 80%). Then, the power adapter got disconnected from the laptop so the macbook went to sleep for a couple of hours.
When I realized the power was not connected, I plugged it in again, woke up the macbook, and hoped that the Time Capsule Restore would resume. However, it failed.
I tried to restart the restore process but this time, it would not see any Time Capsule backups! Can anyone please help me?

I think you will have to boot from the DVD that came with the MacBook (hold down the C key when it starts to boot from the DVD) and start the Time Machine restore over again. If you can connect the Mac to the Time Capsule using ethernet instead of wirelessly, it will go a lot faster.

TS4036 icloud restore

Hi,
I got the new iphone 5s.
I gave my sister my old iphone 4.
She deleted all the contects on her phone and then i lost all the contacts at mine.
Do you have an older restoration point of my phone? one day old is great.

Apple doesn't participate here, only us users.
I suspect that you did not disconnect your old phone from icloud, so when your sister deleted data, that was deleted from your new phone as well. The only way to get the data back is to restore from a backup of the old iphone on either itunes or icloud, whereever you stored backups to. See below...
http://support.apple.com/kb/HT1766?viewlocale=en_US&locale=en_US
Go to Settings>General>Reset and tap Erase All Content and Settings. This will erase your device. Then you will go through the setup screens again as you did when your device was new, and when given the option, select Restore from iCloud Backup.
This link gives another overview of backup and restore:
http://support.apple.com/kb/HT4859?viewlocale=en_US&locale=en_US
HOWEVER... you may run into a snag, namely when the newly restored data is downloaded, an automatic icloud sync may occur that will wipe out any Apple data (contacts, calendars, etc) that was restored. If you have such an issue, read the following that describes restoring contacts. The info will also pertain to other Apple data.
https://discussions.apple.com/docs/DOC-4841

TS4036 iCloud restore 4s

I did a hard reset on my phone last night, hoping it would restore my wifi capabilities, whech inexplicably stopped working on a phone thats only a week old. When I power back up I get prompted for language, region, and then it demands that I connect to iTunes. I don't have an iTunes account, only iCloud. How do I get it to connect to iCloud? Do not want to use iTunes to back up

you can't use icloud if your wifi is out. Sometimes that reset that you did is not enough. If your wifi is not working on one week old phone, you need to restore with itunes on the computer. If it still is not - you need to head on to closest Apple store or return it to point of purchase.
Instuctions for restore here
iTunes: Restoring iOS software - Support - Apple

TS4036 iCloud restore not working on iPhone

My iPhone just resets to factory settings after about 10 seconds of restoring from iCloud, it's very frustrating why is this happening?!

http://support.apple.com/kb/HT1808

ICloud Restore Problem with a new Device

Hi I just get my new iphone 4S.
Now I have an error at the Restore-Process from iCloude.
Original Message:
Der iTunes Store kann Ihre Anforderung nicht bearbeiten. Einer Ihrer bestellten Artikel ist nicht in dem mit Ihrer Apple ID assoziierten Land verfügbar.
Means that not all apps are now on my device, some are loading for ever ... and trying to continous gives me the message that not all my apps are from the country where I live.
What can I do?

yes I did
delete the apps that are not installed completly (you see it at the bottom of every app) - after you installed the "correct" app, the restart works ...
did it also work for you?

1603 error/restore problems - HELP !!!!!!!

Hey I just did an update to my iphone5, backed up first, then it crashed. Trying to restore the iphone and get the 1603 error. Did a dignostic test through itunes and found that it doesn't recongise by iphone or a secure network connect with itunes. But when I look in my computer under the UBS settings it shows the driver is working correctly. The same thing happened last time. I've tried different USB ports and still doesn't work. I don't have Wifi.
I dont know what else i can do !!!!!!
Here are some details
Microsoft Windows 7 Home Premium Edition Service Pack 1 (Build 7601)
Dell Inc. Vostro 200
iTunes 11.0.2.26
QuickTime 7.7
FairPlay 2.3.31
Apple Application Support 2.3.3
iPod Updater Library 10.0d2
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.1.0.13
Apple Mobile Device Driver 1.64.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 00C5BF200947E888
Current user is not an administrator.
The current local date and time is 2013-05-04 16:10:24.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
Advanced Micro Devices, Inc., ATI Radeon HD 2400 Pro
Intel Corporation, Intel(R) G33/G31 Express Chipset Family (Microsoft Corporation - WDDM 1.0)
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: 9c774c68c5b9b8483dd14020cddc0d42
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:        {04B4467E-2BDC-4106-9683-C517C3919D3A}
Description:            Alcatel SpeedTouch(tm) USB ADSL RFC1483
IP Address:             10.0.0.2
Subnet Mask:          255.0.0.0
Default Gateway:    10.0.0.138
DHCP Enabled:      Yes
DHCP Server:         10.0.0.138
Lease Obtained:     Sat May 04 15:56:36 2013
Lease Expires:       Sat May 04 17:56:36 2013
DNS Servers:         10.0.0.138
Adapter Name:        {20E1B5CE-87D7-4E65-BF0D-985296CA2820}
Description:            Intel(R) 82562V-2 10/100 Network Connection
IP Address:             0.0.0.0
Subnet Mask:          0.0.0.0
Default Gateway:    0.0.0.0
DHCP Enabled:      Yes
DHCP Server:
Lease Obtained:     Thu Jan 01 11:00:00 1970
Lease Expires:       Thu Jan 01 11:00:00 1970
DNS Servers:
Active Connection: LAN Connection
Connected:             Yes
Online:                    Yes
Using Modem:        No
Using LAN:             Yes
Using Proxy:           No
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was unsuccessful.
The network connection timed out.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was successful.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2013-05-04 15:59:44.
**** CD/DVD Drive Tests ****
LowerFilters: PxHelp20 (2.0.0.0), DRVMCDB (1.0.0.1), DLACDBHM (1.0.0.1),
UpperFilters: GEARAspiWDM (2.2.3.0),
E: PLDS DVD+-RW DH-16A6S, Rev YD11
Drive is empty.
**** Device Connectivity Tests ****
iPodService 11.0.2.26 is currently running.
iTunesHelper 11.0.2.26 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) ICH9 Family USB Universal Host Controller - 2934. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2935. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2936. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2937. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2938. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2939. Device is working properly.
Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293A. Device is working properly.
Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293C. Device is working properly.
FireWire (IEEE 1394) Host Controllers:
LSI 1394 OHCI Compliant Host Controller. Device is working properly.
Most Recent Devices Not Currently Connected:
iPod shuffle (3rd Generation) running firmware version 1.1
Serial Number:       4H018SG9A1S
iPhone 5 (CDMA) running firmware version 6.1.3
Serial Number:       F1DJPHAEDTWD
**** Device Sync Tests ****
No iPod, iPhone or iPad found.

Read
Error 1603
Follow the steps listed above for Error 1604. Also, discard the .ipsw file, open iTunes and attempt to download the update again. See the steps under Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations. If you do not want to remove the IPSW in the original user, try restoring in a new administrator user. If the issue remains, Eliminate third-party security software conflicts.

TS4036 iCloud restore onto my new phone is stuck.

Nothing new is adding after 5 hours. Only a small fraction of my photos and music have loaded.. What can I do?

Welcome to the Apple Community Meg.
When you restore from back up, the process will restore the OS and some initial data, it will then restart and allow you to use your device while the remaining data is downloaded and restored in the background. have you allowed enough time for this to complete.
If you think it's taking too long, try restarting the device.

HT5787 i have forgoten my icloud restore password "can anyone help me please".

i have forgoten my icloud restore password."can anyone help me please".

What do you mean by 'restore password'

TS4036 How do i continue the icloud restore on my iphone, it has stopped when my wifi failed ?

How do i continue the icloud restore on my iphone, it has stopped when my wifi failed ?

Either it will continue on it's own after a while, once wifi is up or you may have to start it again.
Chances to continue on it's own are more if you started restore less then 48 hours ago.

Photos not appearing after iCloud restore

My previous iPad 2 was fully backed up on iCloud. It failed and was replaced by Apple for a new one. I did an iCloud restore, which seemed like no problem, and no pictures showing up on new iPad. Message that it was downloading X # of photos, but nothing. Tried a restore on another spare iPod, and this time, no photos and no message about the # of photos. Repeated both 2 or 3 times. Same thing as before on each one. Any ideas?

A response I put together from another post. Also going into iTunes and choosing to sync phone to iCloud then back "this computer" sometimes works.
First thing.. Stop where you are. Don't try to sync, update, hard reset, iCloud... Just stop.
Check on your phone under 'SETTINGS' 'GENERAL' USAGE'. It should show some value for PHOTOSTREAM. Also, connect to iTunes and you will notice at the bottom of your phones summary page that there is a large amount of 'OTHER' data.
I used third party software called iExplorer (formerly iPhone explorer). In this program you select 'MEDIA FOLDER', then 'DCIM'. In the various apple folders (IE: 101APPLE) you should be able to preview your photos and copy them to your desktop.
From there sync them back to your device through iTunes or whatever method you use.
There is a simpler solution I'm sure, which may involve using iExplorer to delete some .plist files then restart the phone and let it rebuild. I'm going to try it myself AFTER I've finished copying all the photos to my MAC
Hope this helps.

ICloud restoring outdated apps

I have a bit of a problem here. I have a few apps that won't install from the app store with an iCloud restore because they are no longer in the app store. I didn't know iCloud restored apps fresh from online. So.. I synced the apps from iTunes after I got the error that iCloud restore wasn't complete because of this and now I guess iCloud won't restore the app data I uploaded for those apps. Is there anyway to get that data back?

Ok... I've had iOS 5 since release and everything was fine. Some reason I got the boot screen and wouldn't go away so I had to restore. I did a complete fresh restore in DFU mode to get a clean install. Every app I had on my phone last night was synced to iCloud before this happened. Now... when I restored in iTunes I used the welcome app ON the phone and restored from iCloud backup. Because the REMOVED apps were not in the app store anymore it would not load that app data and it won't let you sync your phone on iTunes via the computer because that is how iCloud works. So after the incomplete iCloud restore finished. I synced my apps and music with iTunes and now I have ALL my apps back on my phone. But since you have to restore from iCloud backup right when the phone is restored then I am not able to sync the apps before I restore from backup.
Because of all this I can't get my app data which is important for those REMOVED apps. This is a issue with iCloud with what I'm seeing. Apple needs to make a check box or something to not download your apps from the app store.
Not sure if I can be anymore clearer than this. Hopefully this helps.

TS4036 Icloud Restore problem-- HELP!

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