TS4036 My ipad is frozen with the message it hasn't been backed up in 27 weeks

My ipad is frozen with this message; "icloud backup. This hasn't been backed up in 27 weeks. Backups happen when this ipad is plugged in, locked and connected to WiFi". I have backed up this ipad on icloud SETTINGS a couple of weeks ago and through itunes. I've plugged into itunes and clicked on icloud back up but it doesn't change anything, it is still frozen. I can't do a hard turn off either, this message does not go away. Please help.

Reset it by holding the power and home buttons at the same time until you see the Apple logo, then release.

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