TS4036 Restore was not done during initial setup - how to restore now

The sales associate had me back everything up on icloud on my old phone.
When we did the initial setup on the iphone 5 she skipped the restore from icloud part
So how do i do it now

Go to Settings>General>Reset, tap Erase All Content and Settings, go through the setup screens on the phone and when given the option, choose Restore from iCloud Backup. Be sure your phone is connected to wifi and your charger as this may take some time to finish.

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The change to a different font was not done because the chosen font and the font encodings in the do

Hi,
I created a PDF from a Word document that used Cambria font, and when I select it in Acrobat to try to change the font I get "The change to a different font was not done because the chosen font and the font encodings in the document differ and could not be resolved"
How can I change the font and why is it preventing me from doing so?
Thanks,
Juan

Juan,
No, Acrobat is not a word processor.
More to the point Acrobat lets one "work" PDF and PDF is not a file format designed as a word processing, editing, formating, or page layout file format.
PDF is, essentially, a "final destination" format.
What it is is described in the ISO Standard for PDF (ISO 32000-1).
Be well...

During initial setup, I deleted the additional colored options in the Calender application. How do I get those colored options back? Thank you!!

During initial setup, I deleted the additional colored options in the Calender application. How do I get those colored options back? Thank you!!

Sounds like you have the print dialog minimised, as shown.
If you click the triangle next to the printer name, this will expand the print dialog and from this view you can see all the menu options as mentioned in the guide.

I recently restored My Iphone as it was not connecting to the network, how do I get my back up back onto my Iphone?

I recently restored My Iphone as it was not connecting to the network, how do I get my back up back onto my Iphone?

Restore from backup or simply sync the content you want to the device.

I have lost my iPod touch however it was not connected to wifi network , how do i find it . A reply would be very appreciated

I have lost my iPod touch however it was not connected to wifi network , how do i find it . A reply would be very appreciated

you will have to use the old fashioned way, like if you lost a wallet or purse.
- Change the passwords for all accounts used on the iPod and report to police
- There is no way to prevent someone from restoring the iPod (it erases it) using it.
- Apple will do nothing without a court order
Reporting a lost or stolen Apple product
- iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number

I'm trying to burn an iMovie in iDVD and at the end of the whole burn process it says "Multiplexer Error" "there was an error during formatting". How do I fix it so that it'll burn?

I'm trying to burn an iMovie in iDVD and at the end of the whole burn process it says "Multiplexer Error" "there was an error during formatting". How do I fix it so that it'll burn?

Hi
Multiplexing error is a very complex problem due to many things (long long list following) - one common but not obvious reason is that material on the iDVD menu goes outside the TV-Safe area (or just touching it).
So first - turn on TV-Safe area and move any object well inside of this.
Wide screen stretched - usually (as I think) it is due to making a 4x3 movie in a 16x9 wide-screen project OR the other way around. This forces one to on flat-screen TV (or other) set the presenting view right - My has 4x3, wide-screen, zoom and auto-wide-screen and I have to switch this by my remote for some DVD I've made "wrong" way.
Now my long long list on Multiplex Error
LONG LONG LONG LIST
Multiplexing Error
PART One.
Use of strange video/audio material e.g. .avi, .wmv, .mp3 etc.
I only use.
Video - StreamingDV (miniDV tape via FireWire) and
Audio - .aiff (as on audio-CDs) (else converted to this .aiff 48KHz)
Photo - .jpg (.bmp known problematic)
Chapters !
A. Using strange letters in video project name e.g. +,/; etc. keep to a-z and 0-9 strange letters in project name e.g. +
as described by Donnyboy69. Does the title of your project have any symbols or decimal points in it. If so, that is why you are getting the error. I had a project that had a + sign which caused the same problem. I renamed it without the symbol and low and behold, it worked.
B. Location of Chapters
• Can’t be at start or end of movie (Skip first/start one - iDVD sets this by it self. At the End - no need)
• Not in a transition (or within 2-3 seconds from it)
Important when from iMovie HD6 or previous - Now also observed when using FCE 4
PART Two.
from Robert Modero.
"Multiplexing Error. Problem during initialization of tracks"
Simply remember to add subtitles to your Quicktime files and menu buttons.
Once I did that, I was back in business.
from Boise Jim
Do a safe reboot (by holding down the shift key until you see the spinning gear on gray background, then release, then restart when your start-up screen appears).
I always makes a DiskImage first and test this so that it runs OK
I use only - Verbatim DVDs
I use only - DVD-R
I burn at an as slow speed possibly e.g. x1
This gives good DVDs
PART Three.
Multiplex Error
Chuck, Chicago 2/7/2009.
Back again. Here is what I have found to work. I also have and use a LaCie DVD-R/RW DL external drive and a LaCie external hard drive as well. Since yesterday I have tried a few ways to burn a themed iDVD project having four 56 minute movies on it, amounting to 226 minutes onto a DVD DL disc, capacity 240 minutes. Apple tech support really didn't know what to do but gave me a very good tip. I had two options left. Apple tech support's tip was to try disc image. One of the replies on a thread with this subject said not to, but my experience today is good. Put your project onto "Burn to disc image," under "iDVD, file." Yesterday encoding took me 23 1/2 hours. Overnight for iDVD disc image, encoding took 21 1/2 hours (again) while I slept. This morning I tried to copy/burn disc image to a DVD with Roxio Toast 7, and it stopped near the end of the burn with some kind of "error" message. So then I tried Utilities> Disc Utility> Burn icon, and followed it through. Be sure to click the DVD DL drive in the window "Burn disc in.". I had one other problem though. At the end of a 46 minute copy, it started to verify, and at the end of verify it rejected the burn. So I tried again, and when "verify" appeared, I clicked on "Skip." The disc finished burning and is doing fine and well. A long and tortuous process, but at last something works. I made several additional copies using Disc Utility. Best wishes. Chuck, Chicago.
2. Disconnect any other external devices not absolutely needed.
e.g. external USB/USB2 hard disks, other FW hard disks etc.
3 Chapter marks in transitions - minimum 2 sec from
FROM Bev.
(Not a 'guy' but I will answer!)
First, I do not think that mixing wide-screen and standard makes a difference in iDVD.
Second, you should use a better brand of DVD disk. Also, many of us have experienced fewer problems on playback with DVD-R disks. Recommended brands here are Verbatim, Maxell and Taiyo Yuden. Memorex and TDK are not consistent and may not give you a correct burn. They apparently have fewer layers in the composition of the disk. I have always used Verbatim DVD-R disks and have not had any burn problems.
Also, choose a slower burn speed, 4x or less.
Third, to determine if the iDVD project will burn properly, create a disk image file (from within iDVD, go File->Save as Disk Image) and test it. Mount the disk image and then open DVD Player (in Applications) and view your project. If it plays correctly, you can then burn the actual DVD disk from the disk image file using Disk Utility.
From. Boise, Idaho
I did everything I've seen suggested, but a friend (who used to be an Apple Genius) suggested that I do a safe reboot (by holding down the shift key until you see the spinning gear on gray background, then release, then restart when your start-up screen appears).
It worked, and I got a clean burn from iDVD.
Hopefully this can help other people.
by dheb0422
Well, I finally got it, and it was odd enough to post here incase anyone looks this topic up again. Many things were tried, including burning the unedited film, the edited film without titles and chapter markers, abbreviating the chapter markers in case length was the issue (remember the old iMovie used to truncate them when moving to iDVD?). In the process, I noticed that one, and only one, chapter marker was on the same line as the title marker. All the others were on the line above. The only way I seemed able to change that was to clip a few seconds of film. After that last clip, the offending marker took a place on the line above, as were all the others. That run published, compiled completely and burned. That's one for the books.
One user more writes
To add my experience with Multiplex Errors using iDVD (7.0.4), I recently created two iDVD projects
Video from both passed from FCE 4.01 with chapters
One project worked fine in creating disk image file
The other gave Multiplex Errors
I tried suggestions to remove special characters and no chapter marks at beginning, but nothing worked
Note that I've used iDVD for dozens of projects and this is first time I've run into Multiplex Errors
Anyway, for problem project, I tried an experiment where I removed all chapters in FCE and passed to new iDVD project
This time multiplex errors gone
So had something to do with chapters
So now I tried numerous experiments to remove individual chapters and try again creating disk image with new iDVD project
After numerous tries, I was able to narrow problem down to 1 "Bad" chapter mark
That is, when I left the "bad" chapter in my FCE project and passed to iDVD, iDVD gave multiplex error
When I removed "bad" chapter mark (and others in), no multiplex error
As a final experiment, I moved "bad" chapter mark about 5-10 sec's beyond original point and passed to iDVD, the multiplex errors now magically went away and I was able to finally create my disk image.
I have no idea why this worked, but thought I'd mention here in case someone else runs into similar problem.
Rich839
In addition to Bengt's fine advice, burning errors can occur if you have located any of your menu buttons wholly or partly outside of the safe TV viewing area. Go to your main project menu, then click on View/Show TV Safe Area, to check. Drag into the safe viewing area any buttons that are outside the safe viewing area.
Russ One - suggest this
Multiplex Error-There was an error during muxing preparation
One thing that worked for me was to export the video w/o chapter markers as a self contained movie (thereby not loosing the edits & etc). Then make a new FCE project and import that movie into a new sequence and add the chapter markers. I've used "-", "&" and "," with no problem in the chapter names. Removing the markers or exporting without them did solve the problem but renaming them with just numbers 1,2,3....5, did not solve the problem and since this problem seems to happen with with iMovie as well, it would suggest the problem is in the video or audio and in combination with the chapter markers iDVD just can't handle it. The only other possibility is that both iMovie and FCE share the same or similar chapter marker code that some how is corrupting the markers.
Summary - What to try
1. Chapters
• Only A to Z and 0 to 9 in chapter title
• No Chapter mark at very beginning of movie
• No Chapter mark in or within 2 seconds from any transition in movie
2. TV-safe area for buttons (no one outside this)
3. Safe re-boot
4. No other external devices connected - that are not needed
SDMacuser adds to this
• On #4 ... No ext. devices. Some think this applies mainly to ext. FW. Not the case. Also applies to ext. USB2 as well (not to mention flash drives too).
Do not leave 3rd party devices / camera / camcorder plugged in unless it is being used with iDvd's One Step process. Certain web cams can trigger this also (especially ones with added features like LED light/s that draw additional power from the FW or USB bus).
5. Minimum of 25Gb free space on Start-up hard disk
6. Make a DiskImage first - reduces where problem originates
7. Trash iDVD pref. file
8. Make a new iDVD project
9. Movies in project with same aspect ratio e.g. 4x3 or 16x9
10. No other programs/applications running during iDVD process. e.g. Internet, screen & energy savers
Yours Bengt W

HT201250 I had files stored on a hard drive that were not on my Mac. I used the hard drive for my first Time Machine back up, but it was not enough hard drive space to finish. Now those stored files are gone. Is there any way I can recover them?

I had files stored on a hard drive that were not on my Mac. I used the hard drive for my first Time Machine back up, but it was not enough hard drive space to finish. Now those stored files are gone. Is there any way I can recover them? No, they were not part of previous Time Machine backups, and I have checked both the hard drive the documents were lost on and the new one that I now use for backups. Any suggestions would be helpful, as the lost files are old pictures that are gone forever. :[ Thanks!

1. Yes, if both drives are formatted as Mac OS Extended (Journaled).
2. Reformat the drives if needed, open the Time Machine pane of System Preferences, and remove the drive with the pictures from the list of items set to be excluded.
(110331)

Itunes was not installed properly, please reinstall - how do I do this?

itunes has stopped working - I get an error message stating that itunes was not properly installed, please reinstall
how do I do this?   I have only been having problems since the last upgrade..... HELP!

Are you running on Windows XP? If so, follows these instructions, and if not, please let me know!
WINDOWS XP:
          1. Quit iTunes.
          2. Start --> Control Panel --> "Add or Remove Programs".
          3. Select iTunes and click Remove. Do not restart your computer. (Also delete iPod Updater if applicable)
                    And then… In this order, also remove:
                    1. QuickTime
                    2. Apple Software Update, Apple Mobile Device Support
                    3. Bonjour. (Also delete Apple Application Support if applicable)
          4. Go to http://www.apple.com/itunes/download to download and install the latest version of iTunes.
Good luck

I did not install icloud when setup my ipad and now I cannot install icloud on ipad 3 with ios 8.1.

I did not install icloud when setup my ipad and now I cannot install icloud on ipad 3 with ios 8.1. Everything in Settings is complete and correct. I can log in from my PC with no trouble. If I go to icloud.com on Safari on the ipad, it takes me to a instruction page which only says to complete icloud in Settings.

That's happening because icloud.com is not designed to be viewed from the mobile version of Safari on your iPad, only from your computer browser.* You can still access it on your iPad if you're running iOS 8 by going to icloud.com, then tapping on the address bar where the url is displayed, tap the center of the screen and drag down, then tap "Request Desktop Site" under the address bar at the top. This will load the full desktop version of icloud.com. You'll find, however, that not all of the the features will respond to the touch screen.
* That's because all of your iCloud data is already on your iPad and can be accessed from within the apps that you are syncing with iCloud (contacts, calendars, notes, reminders, etc.) If you need to use Find My iPhone (iPad), you can download the free Find My iPhone app to do so.

Itunes writes off $ 1 each time they connect to the Internet. Shopping at the time was not. For what? How do I know?

Itunes writes off $ 1 each time they connect to the internet. Shopping at the time was not. For what? How do I know?

Itunes writes off $ 1 each time they connect to the internet. Shopping at the time was not. For what? How do I know?

I have selected the Erase all contents and settings option in my ipod touch 4. till then i was not able to turn it on and even it was not detectable on itunes. what should i do now?

i have selected the Erase all contents and settings option in my ipod touch 4. till then i was not able to turn it on and even it was not detectable on itunes. what should i do now?

I am confused. You said till you Erases all contents and setting yu could not turn it and iTunes did not see it. How could you Erase all Contents and Setting if you could not turn it on?

Spam has greatly increased in my inbox. It was not a problem before. How can this be improved? Is anyone else having this problem?

Spam has greatly increased in my inbox. It was not a problem before. How can this be improved? Is anyone else having this problem?

What mail program are you using??? Who's your provider???
You can usually log in to your account and make changes to spam filtering, server side.
Client side you can add spam filtering software like SpamSieve. Very effective.

TS1814 I have purchased iPhone 3g device from my friend, I connected it to the iTunes to upgrade from 3.1 to 6.0 as many softwares were not being installed as iOS was not up to date. I upgraded but now I can not activate my device. What I should do now???

I have purchased iPhone 3g device from my friend, I connected it to the iTunes to upgrade from 3.1 to 6.0 as many softwares were not being installed as iOS was not up to date. I upgraded but now I can not activate my device. What I should do now??? i am really feeling difficulty because i have been disconnected from the network.
I am from Pakistan.

The 3G cannot be updated to iOS6, it can only go to iOS 4.2.1.
Activation issues are generally the result of the device being hacked or jailbroken.

HT1391 I had all of my music on an external hard drive that failed. I have iTunes Match so all of my music was synced with the "cloud". How do I now download and save all of my music back down on a new external hard drive?

I had all of my music on an external hard drive that crashed. I have iTunes Match so all of my music was synced in the cloud. How do I now re-load my music back down onto a new external hard drive?

Hey Rbe58!
I believe this question can be answered by the information in the following article:
iTunes 11 for Windows: Access all your music anytime, anywhere with iTunes Match
http://support.apple.com/kb/ph12492
Play or download songs from iCloud
You can play songs directly from iCloud, or you can download songs so you can play them when you’re not connected to the Internet.
If a song is available in iCloud, it has a Download button next to it.
To play the song, double-click it.
To download the song, click the Download button.
After you download a song to a computer, it remains in the computer’s iTunes library, even if you turn off iTunes Match.
To only display downloaded songs in your iTunes library, choose View > Hide Music in the Cloud. This also hides any previous iTunes Store purchases you haven’t downloaded.
For information about downloading and playing songs on an iOS device, see the documentation for the device.
Thanks for using the Apple Support Communities!
Cheers,
Braden

My new ipod touch 4g that i just got is running extremely slow and the apps crash alot. I have about 10gb left out of 16 gb. When i got it, it was brand new, and ran like how it is now. I was just wondering if this could be some sort of defect?

My new ipod touch 4g that i just got is running extremely slow and the apps crash alot. I have about 10gb left out of 16 gb. When i got it, it was brand new, and ran like how it is now. I was just wondering if this could be some sort of defect?

My new ipod touch 4g that i just got is running extremely slow and the apps crash alot. I have about 10gb left out of 16 gb. When i got it, it was brand new, and ran like how it is now. I was just wondering if this could be some sort of defect?

TS4036 Restore was not done during initial setup - how to restore now

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