TS4036 why cant i backup my iphone with itunes or icloud it keep giving me error * iphone cant be backup because sesion cant be start* -_-

why cant i backup my iphone with itunes or icloud it keep giving me error * iphone cant be backup because sesion cant be start* -_-

Delete your most recent backup in iTunes (iTunes Preferences>Devices, click on the backup, click Delete Backup), if using a PC click Reset Sync History (also in Devices), then close iTunes, restart your device, connect your device again, open iTunes and try syncing again.

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