TS4040 iTunes payment information won't let me change my credit card and change it without giving me a problem
iTunes payment information won't let me change my credit card and change it without giving me a problem
What happens when you try to make the change?
Similar Messages
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i have just made my apple id. i have made this for itunes. after making my account i have problem with the review payment information as i do not use any credit cards and there is no option like NONE in review payment information. what should i do now? to proceed further? plz help me!
How did you create the account ? If you followed the instructions on this page when creating it then you should have got the 'none' option : http://support.apple.com/kb/HT2534
e.g. on a computer's iTunes, if currently signed into an account then you logged out of it, and you then found a free app in the store and clicked on its free 'price' :
And then clicked on 'create Apple id' on the popup :
When I tried that process to create an account a few days ago I got the 'none' option on the payment details screen.
If you didn't use that process then you will need to create a new account using it (the instructions won't work with an existing account). -
Payment page won't let me enter my credit card number
On payment page, I cannot even click on the box to enter my credit card number. I have an HP Pavilion. My Norton firewall is set to allow iTunes.
Hi gypsy0222,
If you are having issues with the payment page on the iTunes Store, you may find the following article helpful:
iTunes Store: Changing your payment information
http://support.apple.com/kb/ht1918
Regards,
- Brenden -
I often use credit card for iTunes but also use iTunes but systems won't let me change back to my iTunes. I have redeemed and gives me a balance but I am unable to access.
If you can't find anything for exactly that amount then you can try contacting iTunes support and see if they will remove the balance for you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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ok So my for months I have been trying to fix this. A few months ago my credit card got turned off. Ever since then my iphone wont let me say 'no credit card' and I can't download anything or update anything. I have tried making a new Apple ID. Nothing is working. can somelme please help me
Hello uriah12345,
Thanks for the question. Based on what you stated, it seems like you dont want to use a credit card with the Apple ID and it wont let you. I would recommend that you read this article, it may be able to help you isolate or resolve the issue.
Why can’t I select None when I edit my Apple ID payment information? - Apple Support
Thanks for using Apple Support Communities.
Cheers,
Mario -
Please i nedd help my account do not let me put any credit card and said that I have some problem with a past charge bur wonr let me pay any way, so i cant down load anything please what can i do
go to this page and cotact iTunes store and they can help you out with this
https://expresslane.apple.com/Issues.action -
My husband received an email from Apple stating our account was frozen and we needed to update our credit information. We recently got a new credit card and so went ahead and updated information. They asked about mothers maiden name and social security information. Now we are feeling skeptical. Are these the kinds of questions Apple would ask? Now all my information is out there and I can't even get a hold of a human being at support to answer any questions for me as to whether they sent this or not????? Help!!!!!!!!!!!!!!!!
That email was a phishing attempt to get your iTunes account and payment details - iTunes accounts aren't 'frozen', and iTunes don't need your social security info.
If your husband entered his card details then he should contact the card issuer immediately and get it cancelled and replaced.
He should also change the password on his iTunes account e.g. via the Store > View Account menu option on his computer's iTunes or via http://appleid.apple.com
If you still have the email then you could forward it to Apple : [email protected] -
My iTunes account won't let me change my credit card from visa to MasterCard.
My iTunes won't let me change my credit card type.. Please help me.
Try it this way on your computer.
Launch iTunes.
From the menu at the top go to Store>View my account
Enter your password when prompted
Under Apple ID summary - Payment type - click on Edit next to the current information
Select the card that you want to use and enter the card number and the security code
Make sure that the billing address is correct - it must be the same address that is printed on the CC statement.
Click on Done when you are finished.
See if that works for you. -
Won't let me change my payment method
Won't let me change my payment method
Hey Jlucs210!
Here is an article that can outline a few options for changing your payment information associated with your Apple ID:
iTunes Store: Changing your payment information
http://support.apple.com/kb/ht1918
Thanks for using the Apple Support Communities. Have a good one!
-Braden -
I just purchased an album off iTunes but it won't let me download one song...
I just purchased an album off iTunes but it won't let me download one song off the album due to a -100000 error. It tells me to check for available downloads on the "store" bar, and when I click it, the file still won't download. What should I do?~ Any advice would be appreciated. =^w^=
Hello TheCoddfish,
Thank you for using Apple Support Communities!
So it sounds like you have a preorder you would like to download, but it is not downloading, or you dont have the option to download it.
Without knowing what the preorder was, and if it is released, I found this article named iTunes Store: About Pre-orders found here http://support.apple.com/kb/HT5714.
This part in particular:
Downloading a pre-ordered item
When a pre-order item becomes available, you will receive an email letting you know your pre-order is available for download.
If you've enabled iTunes to automatically download prepurchased content, then your pre-order content may already be downloaded to your library. If not, simply click the download link provided within your email notification, and your pre-order content will begin to download. Alternatively you can use the "Check for Available Downloads" feature in iTunes on your computer by choosing Store > Check for Available Downloads to begin downloading your pre-order.
To view, cancel, or see the expected release dates for your pending pre-orders
Choose Store > View My Appie ID, then click Manage Pre-orders, which located in the Settings section at the bottom of the Account Information screen in iTunes on your computer.
From the Mange Pre-orders screen, click the Cancel button to the right of the pre-order item you would like to cancel. You'll be asked to confirm your pre-order cancellation.
If the album is released and you still cannot download it, I would report the issue directly to the iTunes Store support.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
All the best,
Sterling -
I had to change my payment information on my apple account and now my purchase won't download and my payment information won't save in i tunes...what do I do? I have an ipad 2
What id shows in Settings > iTunes & App Store ? If it's the old one then tap on it and log out of it and then log in with the updated version
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Edited Account Payment Information Won't Save
I'm trying to buy Bad Piggies HD on my iPad2 and somehow I've entered an endless loop of password and account details verification:
1. Click Buy App button in the App Store
2. Verification Required Window appears, I click Continue button
3. Apple ID Password Window appears, I successfully enter my password (without error or feedback)
4. Account Window appears, Asks me to verify my payment information which requires changes, I make the changes and click Go button
5. Account Window closes without error or any other kind of feedback
6. Confirmation Required Window appears, asks me if I still want to buy Bad Piggies, I click Buy Button
7. From here it loops back to step 2, endlessly...
It does a similar thing to me in the App Store on my Mac Mini, I log in, change the account details, it verifies them showing the updated payment details summary, then when I go back to edit them again it reverts all the payment details back to the original details.
The reason I'm changing my account details is that my friend bought an apple dev license with his credit card and his name on my Apple ID. This is the first time I'm making a purchase with my own credit card and name on my Apple ID and it won't save my changes. Why does the app store say "Welcome *name*" where the name is the billing information name and not the Apple ID name?
Could Apple make it any harder for customers to buy stuff from their store?Hi aljynxy,
I have a couple of articles for you that might help you deal with this issue. The first can be found here, and it will be basic information on changing the credit card information:
iTunes Store: Changing account information
http://support.apple.com/kb/ht1918
The next article that I have for you deals with what to do if you are having an issue related to your credit card's security code or zip code:
iTunes Store: My credit card's security code or zip code does not match my bank's records
http://support.apple.com/kb/ts1646
Thanks for being a part of the Apple Support Communities!
Regards,
Braden -
It won't let me change my payment info. Says to contact apple support
I've used a few different credit cards and this time it won't let me change my payment info. Help!!!
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
My cousin wants music off my Itunes. It won't let her though, and the music doesn't show in her Library, it shows her brothers music. What does she have to do to get my music.?
If they are running 10.6.1, they have not updated their computer in almost two years and regardless of iTunes, they really should update.
The posted system requirements have been flaky in the past. A few versions of iTunes required 10.4.11 or 10.5.6 or later. Don't kow if it would not work with 10.5.0 through 10.5.5 but the way it was worded, implied it would not but IIRC, it did actually work -
ok... i am trying to sign into my apple account in the itunes store on my ipod and i have all the correct data for my credit card and it says " your payment information does not match your banks records. try again or nenter a new payment method. " what does this mean and how can i fix it??
- See:
]iTunes Store: My credit card's security code or zip code does not match my bank's records
- If still problem contact iTunes by:
Contact iTunes
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