TS4062 everytime i try to sync my iphone 5 on itunes it states " The iphone5 cannot be synced. A duplicate file was specified. what do i do
everytime i try to sync on itunes the message "The iphone5 cannot be synced. A duplicate file name was specified" what do i do to rectify this?
Hi giggle chops,
Welcome to the Support Communities!
The article below explains why you may get this specific error message. Follow the instructions below to disable any third-party plug-ins by opening iTunes in Safe Mode:
iTunes: Troubleshooting issues with third-party iTunes plug-ins
http://support.apple.com/kb/ts3430
Symptoms
Add-ons, such as plug-ins and scripts, not manufactured by Apple (third-party) add features to iTunes or modify its appearance and behavior. Using these can interfere with how you use iTunes. For example, if you upgrade to a newer version of iTunes, your add-ons may not be compatible.
You see this alert while syncing: "... cannot be synced. A duplicate file name was specified."I
I hope this information helps ....
- Judy
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Hi,
I sure do hope someone has some great ideas here - because I'm stumped. I'm trying to sync up my husband's ipod. Gee whiz - who knew it would be so difficult.
Products:
I have a 6th Gen. ipod, syncing to a Macbook Pro using OS X 10.7 on iTunes 11.0.1. I have been successfully syncing this ipod for a few years now with no trouble - mostly music & photos.
I updated iTunes to the latest version 11.0.1 and synced the ipod. (It should be noted that I had such a screwed up library from iTunes that I deleted the entire library and reloaded it and regenerate playlists, etc.. I was able to sync up about 1,100 songs to the ipod with no problems and only used up about 6GB of space out of a total of 16GB.)
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Also of note - both my son's and my iPhones have synced with this version of iTunes remotely without any problems.
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