TS4062 I am having trouble syncing my iphone to my computer when I plug in the usb and click on the devices button sync is not highlighted

I am having trouble getting my iphone synced with my computer. I have tried both wifi and with a usb the sync tab under devices is not highlighted and can not be clicked.

Is this the same computer/library the device has always synced with?  Was the computer recently reloaded?

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