TS4062 I cannot find my IPOD touch listed on ITunes (there is no "Device" menu option - any advice?

I cannot find my IPOD touch listed on ITunes (there is no "Device" menu option in iTunes- any advice?). Using IPOD touch (32gb) and connecting with a laptop using Windows Vista. Downloaded the latest ITunes and it wiped all my music. I was able to recover the music purchased on Itunes (but not my CD downloads). I am having difficulty syncing my IPOD now and all of the help guides tell me that I need to use the "device" options to fix it but there is no "Device" options in my ITunes ribbon.

Just the old fashioned way, like if you lost your wallet.
Apple will not help.
If it is in your home and wifi is on and connected you can call it with FaceTime, Skype or other app that will play a notification sound and listen for it.
Report to police and change the passwords for all account used on the iPod

Similar Messages

  • We cannot find our Ipod touch because it says under Find My Phone that it is offline   Anyway to get it online if we do not have it?

    My son lost his Ipod Touch.
    We went on the cloud for location, and it says that the  Ipod Touch is Offline and therefore cannot use location services.
    Can you remotely turn it online? 
    Or is there anything we can do?
    Thank You

    No. If the iPod has been restored (which erases the iPod) it will show off-line for ever. If the battery is dead or the iPod turned off it will also show off-line.

  • I haven't installed "Find My iPod" but Is there any other way I can find my iPod touch?

    I didn't Install "Find My iPod" and I now cannot find my iPod touch..
    Is there any way that I may be able to find it?
    Have turned house upside down and called every store I went into on the day - still no luck ):
    would really appreciate your help!

    Just the old fashioned way, like if you lost your wallet.
    Apple will not help.
    If it is in your home and wifi is on and connected you can call it with FaceTime, Skype or other app that will play a notification sound and listen for it.
    Report to police and change the passwords for all account used on the iPod

  • TS1538 cannot find my ipod in windows 7

    cannot find my ipod touch in windows 7

    If you  have iTunes 11 turn on the Sidebar. Go to iTunes>View and click on Show Sidebar. You can also do a Crtl+S to show the sidebar. The sidebar is where Devices appears. and Control+B to show the Menu bar
    Next
    iOS: Device not recognized in iTunes for Windows
    I would start with
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7

  • IPod Touch listed device in iTunes, but no option to sync

    I am having a problem syncing my 4th gen iPod Touch with iTunes on a Windows Vista Ultimate PC.  Here are the symptoms of my issue:
    I have connected the iPod Touch with its USB adapter to the PC.
    The iPod shows as a connected Portable Device in Computer in Windows.
    The iPod charges while connected.
    When I connect the iPod to the PC, iTunes opens automatically.  The iPod is listed under "Devices" in iTunes, but when I click on the device, the screen just shows an iPod logo.  I do not see the tabs ("Summary", "Apps", "Music", "Movies", etc.) and no summary information about the iPod is displayed.
    When I right-click on the iPod under Devices, the only menu option is "Eject".  In addition, the "File" menu options "Sync Songs on iPod" and "Transfer Purchases from iPod" are greyed out/not available.
    I have tried using a different USB port, powering off the iPod, restarting the computer, and checking that the iPod shows as functioning in Device Manager in Windows.
    I have the latest version of iTunes (10.4.0.80)
    I have synced three other iPods successfully to this PC with this version of iTunes (each iPod, including the one with which I am having the problem, syncs to iTunes on a separate Windows User account to keep the libraries separate).  Therefore, I don't believe there is a problem with my installation of iTunes.
    Given this background, does anyone have any ideas how I can get this iPod to sync with iTunes?  Thank you in advance for any advice you might be able to give me.
    Regards-
    BPT

    Try:
    - Reset the iOS device. Nothing will be lost      
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Unsync/delete all music and resync
    To delete all music go to Settings>General>Usage>Storage>Manage Storage>Music>Tap edit in upper right and then tap the minus sign by All Music
    - Reset all settings                            
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                               
    iOS: Back up and restore your iOS device with iCloud or iTunes      
    - Restore to factory settings/new iOS device.                       

  • I bought a used iPod and they were previously signed onto their iCloud. I have been wanting to change it but I have not been able to sign out of the previous account because I cannot sign out of "Find My iPod Touch". How am I able to log that off?

    I bought a used iPod and they were previously signed onto their iCloud account. I have been wanting to change it but I have not been able to sign out of the previous account because I cannot sign out of "Find My iPod Touch" due to not knowing the password. How am I able to shut that off and log into my own account?

    You can't.  This is a security feature to prevent the resale of stolen iOS devices.  You need to contact the seller and have him/her remove it from their iCloud account.  Or return and get your money back.  See: Find My iPhone Activation Lock - Apple Support

  • HT201210 I cannot sync my ipod touch, message says an error occured (6) ! did not find solution ?

    I cannot sync my ipod touch, message says an error occured (6) ! did not find solution ?

    Errors related to third-party security software
    Error 2, 4 (or -4), 6, 40, 1000, 9006
    Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
    There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. Your default packet size being set incorrectly can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
    Verify that access to ports 80 and 443 are allowed on your network.
    Verify that communication to albert.apple.com or photos.apple.com is not blocked by a firewall, or other Internet security setting.
    Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps underAdvanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations.
    Restore your device while connected to a different network.
    Restore using a different computer.

  • TS3540 I moved my itunes music to an external hard drive. My music plays in itunes on my apple com, all of my playlists are in tact. I cannot get my ipod touch or iphone to show up in my itunes. If I delete follow the directions above, will my playlists s

    I cannot sync my ipod touch, nor my iphone to my itunes anymore. I would  like to go through all of the steps troubleshooting listed in this article, but will I lose my playlists?

    Your playlists are contained in your library.itl files in your user area iTunes folder, or on the external drive if you keep your whole iTunes folder there.  The steps outlined in that article will leave that unaffected.  Still, it is always a good idea to make a complete bootable clone backup of your computer before undertaking the type of procedures that article suggests, just in case you delete the wrong thing.

  • IPod Touch Install will not get past "Free Find My iPod Touch" Help..

    I have just got an iPod Touch for Christmas, and after attempting to install it to my iTunes, I have found a problem. I have tried to install this iPod, but it has gotten "Stuck" at a strange place in the setup. I will copy and past the page below.
    Free Find My iPhone
    Free Find My iPad
    Free Find My iPod touch
    Set up Find My iPhone for free so you can locate your device if you lose it, remotely lock the screen, or wipe its data. You can also find your iPad or iPod touch.Set up Find My iPad for free so you can locate your device if you lose it, remotely lock the screen, or wipe its data. You can also find your iPhone or iPod touch.Set up Find My iPod touch for free so you can locate your device if you lose it, remotely lock the screen, or wipe its data. You can also find your iPhone or iPad. Learn More
    Not Now
    Set up Find My iPhone
    Set up Find My iPad
    Set up Find My iPod touch
    Find My iPhone (or iPad or iPod touch) enables you to locate your iPad with Wi-Fi or iPod touch only when it is on and connected to a registered Wi-Fi network. Find My iPhone is not available in all countries.
    When trying to click on any of the links, they do not seem to work at all, which is really bugging me. All I want to do is use my new iPod Touch, which I currently cannot do.
    Also, the page i pasted above is NOT in the correct iTunes style/format, and there is no Search Bar above it, etc. It is just a blank page with exactly what I pasted.
    Please help me, I would be forever grateful.

    My iphone works!!! But it wasn't from rebooting (although rebooting gave me the idea to try Plan B, so thx very much for inspiration). I rebooted several times and nothing happened. Then, I decided to download the FindMyiPhone app (in case that had something to do with it). I downloaded the app from the app store on my iphone--NOT through itunes on my computer. (Tried that and failed).
    After I downloaded the app, I had to go into iphone Settings "Mail, Contacts.." and key in my Mobile Me info. (Also, make sure Push notifications is ON; this is also in Settings) Next, I enabled bluetooth and then tried to connect to our wifi home network. As soon as iphone "discovered" the home network, I opened itunes, and the first screen asked me how I wanted to set up my phone.Yippie!
    I don't know if the FindMyiPhone app had anything to do with it or if the iphone just wanted me to key in all of the MobileMe/itunes account stuff, so you'll have to figure out that one for yourself. I would be willing to bet, though, that this process will work with ipods as well as iphones.
    Now, if I can just get rid of this splitting headache...

  • I cannot get my iPod Touch to charge. I have tried 3 different connections.

    I cannot get my iPod Touch to charge. I have tried 3 different connections.
    Also, my youngest grandson cannot remember his password. Is there a way to find it?

    Not charging is one of the symptoms covered here:
    iPod touch: Hardware troubleshooting
    To recover from a loss screen passcode, connect the iPod to its syncing computer and restore the iPod from backup via iTunes on the computer.  If iTunes asks for the unknown passcode, place the iPod in recovery mode and then restore the iPod.  For recovery mode see:
    iPhone and iPod touch: Unable to update or restore

  • I cannot find my ipod on my computer

    I cannot find my ipod on my computer as a device. It used to be there but is not any longer

    Start here:
    iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows

  • How to set up "Find My iPod Touch" 3G without MobileMe

    Hi, I have an iPod touch 3G and want to set up "Find My iPod Touch" on it, as described here:
    http://www.apple.com/ipodtouch/find-my-ipodtouch-setup/
    I'm running OS 4.3.4 (8K2) and have iTunes 10.4.1.  I have an AppleID but not a MobileMe account.  I understand that since iCloud is replacing MobileMe, they are not accepting any more subscriptions (not that I'm anxious to pay $99/year for what will now be a free service).  I'm not sure I want to create a new account anyway, because all the apps I own are linked to my current Apple ID which is not an email address. 
    I have a program called "Hidden" for my Macbook which works via wi-fi.  If I lose the Macbook, I log into the Hidden website and it triggers the Macbook to  broadcast its location via wi-fi (assuming it's within range of a signal).  So I would assume that since an iPod touch has wi-fi capabilities, it could do something similar even though it's not directly linked to the internet like an iPhone.
    Does anybody know how I can get this going?
    My son has an iPad 2 that is wi-fi only and I would like to set up the same for him.
    Thanks for any help you can give!

    I updated to OS5, and changed my Apple ID to the email account associated with it on this page:
    http://www.apple.com/support/appleid/manage/
    and now Find My iPod Touch is installed!  Resolved!

  • Unable to get past message about "Find my IPOD Touch" when ITUNES starts

    When I connect my IPOD Touch to computer and Itunes opens, I get the screen shown below and unable to get past it. I can access all other stuff in Itunes. I am unable to sync by IPOD. Clickin on the supposed links in the message does nothing.
    This is the screen I get:
    Free Find My iPhone
    Free Find My iPad
    Free Find My iPod touch
    Set up Find My iPhone for free so you can locate your device if you lose it, remotely lock the screen, or wipe its data. You can also find your iPad or iPod touch.Set up Find My iPad for free so you can locate your device if you lose it, remotely lock the screen, or wipe its data. You can also find your iPhone or iPod touch.Set up Find My iPod touch for free so you can locate your device if you lose it, remotely lock the screen, or wipe its data. You can also find your iPhone or iPad. Learn More
    Not Now
    Set up Find My iPhone
    Set up Find My iPad
    Set up Find My iPod touch
    Find My iPhone (or iPad or iPod touch) enables you to locate your iPad with Wi-Fi or iPod touch only when it is on and connected to a registered Wi-Fi network. Find My iPhone is not available in all countries.

    As I said on my first post, changing the iTunes Library name did not work. Restarted my PC, iTunes, my iPhone. Nothing worked.
    Before going on, I put every thing back the way it was, and exported my library, just to be sure.
    Then I tried and removed every iTunes Library file (iTunes Library.itl, iTunes Library Extras.itdb, iTunes Library Genius.itdb and iTunes Library.xml). Restarted and it worked. Then I imported my library, and went to my Mobile applications folder and re-added all apps to iTunes.
    BUT the apps in my iPhone in iTunes apps window were greyed out. So I synced my apps. It said it would remove everything from the phone and replace it with the new apps, I confirmed, and it synced just fine. I lost no data, no saved games, no apps, no music, everything was just fine.
    Hope it helps.
    Cheers.

  • I cannot get my ipod touch or iphone to be recognized by Itunes on my mac mini. Only when i download itunes each time afresh, will it show up the first time. Then these devices will not be recognized at other times. Is it because i am not uninstalling it

    I cannot get my ipod touch or iphone to be recognized by Itunes on my mac mini. Only when i download itunes each time afresh, will it show up the first time. Then these devices will not be recognized subsequently. Is it because i am not uninstalling itunes before I download it? Surely this is a basic thing, ie that my devices need to recognize each other?

    After you dry the iPod:
    How to fix a wet iPod or iPhone | eHow.comfix-wet-ipod-iphone.html
    Connect the iPod to a charging source overnight and then try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       
    If iTunses can see the iPod you can backup the iPod
    iOS: How to back up
    http://support.apple.com/kb/HT1766and copy media from the iPod
    Recovering your iTunes library from your iPod or iOS device: Apple Support Communities
    If iTunes does not see the iPod then its contents are lost

  • Cannot upgrade my ipod touch to iOS5.1 - error:"the network connection could not  be established" Although I can access the itunes store.

    Cannot upgrade my ipod touch to iOS5.1 - error:"the network connection could not  be established" Although I can access the itunes store.
    Running Mac OS 10.7.3 using itunes 10.6
    unplugged other USB devices, disabled security, restarted computer.  Next?

    Try changing the DNS as described here:
    iOS 5 update issues  "Network...: Apple Support Communities

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