TS4062 My Ipod classic isn't recognised by Itunes and it won't sync. I have tried everything-please help!
I have the latest version of Itunes and I've tried reinstalling it but it made no difference. I recently got a new laptop (a toshiba, windows 8) and downloaded itunes onto it and logged in because I have the same itunes account on other laptops. Syncing is not a problem on the other laptops.
When I plug my ipod into this one, it just says its connected, thats all. Furthermore, I don't have the option to sync using the Devices tab in File because it isn't highlighted when I plug it in.
I have tried other things that have been suggested for problems like these, but nothing seems to be working. I'm wondering if its just because my ipod isn't registered or something. If so, does anyone know how to do that?
Thank you so much in advance for reading this. Any suggestions would be gratefully received.
Hi Dave9598,
Thanks for visiting Apple Support Communities.
Be sure to try all of the troubleshooting steps in this article if your iPod is not recognized by iTunes on your new computer:
iPod: Appears in Windows but not in iTunes
http://support.apple.com/kb/ts1363
Best,
Jeremy
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I have an 80gb iPod classic that, since I upgraded iTunes to the latest version in December 2012, no longer gets recognised within iTunes, so I cannot sync it anymore.
I am running a PC on windows 7, with iTunes v11 (the latest version as I have removed and replaced it several times in the last 24 hours).
My PC does recognise the iPod in "My Computer".
I have spent hours trying all sorts of Apple Troubleshooting guides, to no avail.
First I tried the reset: http://www.apple.com/support/ipod/five_rs/classic/
Then I went through each of these steps: http://support.apple.com/kb/TS1363
I've also tried various different apple USB cables, and different USB ports on my PC.
My iPhone 4 connects no problem.
My iPod Classic used to connect no problem until I downloaded the latest / current version of iTunes.
Other than not being able to sync my ipod with itunes, the ipod works and behaves totally normal...
VERY frustrating. PLEASE help.
Thanks.Hello Matto Grosso,
After reviewing your post, I have located an article that can help with devices not being recognized in iTunes. It contains a number of troubleshooting steps and helpful advice for the issue you are experiencing:
iPod not appearing in iTunes - Apple Support
Thank you for contributing to Apple Support Communities.
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