TS4062 purchased a new iPod 5th Gen...it won't synch to iTunes....HELP!

New iPod 5th Gen won't synch to iTunes...need help

- Have you tried disabling Avast and Spybot?
- Have yu tried everthing here:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
- Do you have another computer to try to help determine if it is a computer or iPod problem?
- The Nano uses a different iOS so it not a good comparison.

Similar Messages

  • I just purchased a new ipod touch 4g.  I can not get itunes to recognize it.  Everytime I try to connect it to my pc it recognizes it as a camera.  Any suggestions?

    I just purchased a new ipod touch 4g.  I can not get itunes to recognize it.  Everytime I try to connect it to my pc via usb cable it only recognizes it as a camera.  Any suggestions?

    http://support.apple.com/kb/TS1538
    There have been some problems accessing pages on the Apple web site.  If the hyperlink gives you a "We're sorry" message, try again.

  • How do I get entire library onto new computer without old ipod (stolen) or old computer (died)? When I plugged in my new ipod 5th gen, it only synced purchases.

    How do I get entire library onto new computer without old ipod (stolen) or old computer (died)?  I just bought an ipod 5th gen and when I plugged it in, it only synced purchases.

    You restore the media to your new computer using the backup you made of your old computer before it died. You did backup your computer, right?

  • Does the new ipod 5th gen carry wi-fi?

    i wanna know beause i just lost my ipod 4th gen yesterday and i tried to locate it but it dosent carry wi-fi so i couldnt find it, does ipod 5th gen carry wi-fi?

    "i mean like iphone carrys wi fi everywhere you go"
    This is not true at all.  The iphones wi-fi capability are exactly the same as the ipod.
    The iphone can also connect via the cellular network as it is a phone.  The ipod does not, but there is no difference in the wi-fi capability.

  • IPod 5th gen 30gig won't charge and isn't recognized by iTunes

    I recently replaced the battery in my iPod 5th gen because I thought that was the problem.  This fixed things temporaly and my iPod turned on for this first time in a long time.  However, now it won't charge or hook up to the computer.  I think this may have been the problem all along. 
    The charging port seems to be in good condition and pretty clean.  I have tried resetting it and resetting it while connected to itunes.  I also disconnected and reconnected the new battery.  I left it plugged in for sometime but it hasn't charged.
    Any suggestions would be appreciated.  I really have no idea what the problem is at this point.
    Thanks

    I suspect that you have a completely dead battery.
    i got this ipod about a year ago
    If you mean 11 months, a battery replacement is under warranty but $30 shipping and handling. If you mean 13 months, a battery replacement is $59 + $7 shipping.

  • Activate in-app purchase upgrade on magisto on new ipod 5th gen ( was on ipod 4)

    I've transferred magisto app from ipod 4 to ipod 5 but it's come up as basic account. I purchased the upgrade for £12.99 2 months ago and this does not appear on the ipod 5. I went through the motions of verifying my apple ID on ipod 5 and to purchase the upgrade again but a message came up- You have already purchased this subscription. Question- how to make purchased upgrade work on new ipod 5? Thanks

    See the follwoing. It may not be possivle. It depends upon the app.
    iTunes Store: About In-App Purchases
    Did you you do this:
    iOS: Transferring information from your current iPhone, iPad, or iPod touch to a new device

  • WON'T RECOGNIZE NEW IPOD - 5th Gen.

    I just purchased the new 5th Gen, 30 GB - after having had TWO 3rd and 4th Gen IPODS - both malfunctioing on me and of course, not being able to replace them with an actual NEW ipod, and not a "refurbished" one.
    I have been trying for DAYS to load this new ipod with my music and my PC won't even recognize it??
    I have gone through trouble shooting, restarted my pc, uninstalled/reinstalled software, unplugged/replugged wires. It keeps saying something about the USB connector...??
    I am SERIOUSLY frustrated and on the verge of bringing this thing back for a refund b/c i have HAD IT with apple.
    PLEASE, DOES ANYONE KNOW WHAT'S WRONG?

    It's saying "Firewire cables are not supported. To transfer songs, connect the USB cable provided"??? But that is what I've been doing?! I have been connecting my ipod to my pc with the wire that came with the ipod.
    Then I even tried using the wire that came with the previous generation ipods - which has the little square piece that goes into the ipod and then the wire splits in two, and one wire goes into (what I think is) the firewall socket in my pc, and the other wire goes into this other socket.
    That is what use to work with my other ipods. WHAT IS THE DEAL WITH THIS ONE?? Do I need another USB wire??

  • How do i transfer all my music from my ipod to 4gen to my new laptop so i can put it on my new ipod 5th gen

    Having trouble trying to get all my music transferd from my ipod to my laptop to put it on my new ipod 5gen that i just bought... Tried syncing it to itunes and it didnot work... Can anyone help?? Email me at [email protected] please....

    The way I had to transfer my music from my 4th Gen. to 5th Gen. ipod touch was and still is iCloud. Look up iCloud and how you use it. You'll need to Download iCloud onto your Labtop(Log in, follow the steps ect.). Make Sure To Activate iCloud on you're 4th and 5th Gen. In both Ipod settings.(Just a note this was my personal way of doing this. There is other ways im sure, just sharing my way hope it works.

  • Upgrading new ipod (5th gen)?

    i was bought new ipod touch 16gb. on the plastic sleeve there is a camera app. as i opened the box and see there is no camera. shop wont exchange as the box is opened (not apple shop). does anyone have a suggestion how i can go about upgrading to the 32gb model with camera?
    thanks

    If you turn on your iPod so will see that the camera app is actually there. Its for the front camera. You can take pictures and videos with your front camera which the 16GB model have.
    The back side camera is only available on the 32GB & 64 GB models.
    You can't exchange your product through Apple, try to sell your iPod so you can buy the 32GB version with the refund.

  • Is the new ipod 5th gen yellow ipod really yellow it looks like lime green?

    Is the new ipod yellow or lime green, the color just looks different?

    Visit an Apple store or other store that has them and look. It is kind of subjective otherwise.

  • My iPod 5th gen touch won't turn on after running out of battery and then being charged for several hours

    I was using my ipod touch 5th gen, when it ran out of battery. I wasn't able to charge it all night because the lighting adapter plug broke, and so this battery sign and the lighting charger sign kept popping up telling me to charge it. It ran like that all night and when I woke up it wouldn't turn on at all. I tried plugging it into a few different computers to charge it, and after several hours it still won't turn on. I tried plugging it into my computer with iTunes up, but it still would not charge and my computer would not recognize that it was there. Anyone want to give me some tips?
    Thanks

    Not Charge
    - See:    
    iPod touch: Hardware troubleshooting
    iPhone and iPod touch: Charging the battery
    - Try another cable. The cable for 5G iPod (lightning connector) seems to be more prone to failure than the older cable.
    - If a 5G iPod      
    Iphone 5 lightning port charging problem - SOLUTION!
    - Try another charging source
    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - Make an appointment at the Genius Bar of an Apple store.
      Apple Retail Store - Genius Bar

  • Ipod 5th Gen will not sync movies from Itunes...

    I've had this Ipod for a couple of years now and the only way I've been able to put movies on is through a few programs that I've downloaded. I've bought a few movies off of the Itunes store and every time I put it on the iPod, the iPod freezes up, and then sometimes my iPod loses all of it's content. The iPod and iTunes are both up-to-date, is this just an issue with the 5th gens?

    Are these HD movies? iPods can only handle SD movies.
    Some store downloads include both versions. They will show HD-SD next to them. If so, right-click > Version and make sure SD is checked.
    if it just shows HD, you should be able to use the Advanced menu to create an iPod or iPhone version.

  • Brand new ipod 7th gen wont syn or turn on, please help!

    Just tried to syn my brand new ipod nano 7th generation but have encountered problems that I'm certain should not be happened as this has never happened to me before now.
    Firstly, it said that I had to update itunes, which I did.
    Then, registered my ipod but it wouldnt sync and everytime I tried plugging it in an icon flashed up that said it was corrupted. This was followed by another window telling me to update my ipod. Clicked on it and a strange white screen came up on the ipod screen that said ok to disconnect with a tick (but not how it usually looks) I have tried resetting it several times by holding down the "sleep" button and then the screen just went black - not the apple logo to say that it was resetting or anything.
    Now it wont turn on or register when I plug it into itunes...
    Anyone got any suggestions or solutions? Thanks

    Whats ur warrenty on it?
    Just go return it for a new one if its brand new and they will give u a new one. Thats the easiest solution as far as Im concerned

  • My iPod 5th gen is stuck in "Connect to Itunes/Recovery mode" mode

    My iPod 5th generation (IOS 7.0.1) is stuck in "Recovery mode".WARNING my iPod is Jailbroken.
    Prior to this happening I sent my iPod to a local Technician's shop to replace my screen witch had been slowy becoming less and less responsive.When I got it back it was stuck in recovery mode.
    I do not remember every thing I downloaded from cydia.And I honestly doubt that the Technician did anything malicious to it.
    I have tried (In no particular order)
    1.Connecting into iTunes with the official lighting cable.I then opened iTunes telling me to Update or Restore my iPod.I tried "Restore"  then iTunes downloaded IOS 8 and extracted the update it shut down my iPod then it said waiting for response and the iPod went back into recovery mode and said "Error code 21". and then tried "Update" and yet again got Error code 21. and I also went on apples solutions page for error code 21 and did everything that the page suggested me to do and it got me nowhere.
    2.Used Redsn0w's "get out of recovery mode" and my iPod then briefly shuts off and back into "Recovery mode" then tried Redsn0w's "Restore" to re-install IOS 7.0.1.Redsn0w said "Unsupported Firmware".I then tried IOS 6.0. and told me that apple isnt signing blobs
    3.I used Tiny Umbrella's "Exit Recovery" while using the TSS server.and then it shut off then turned back on to go back into "Recovery mode".I then put my iPod into DFU mode and tried "Fix Recovery" In Tiny Umbrella's log it says "Attempting to fix recovery...,Starting to fix recovery...,Fix recovery has finished,Allow device to reboot!".The entire time my iPod screen is black and I have waited for 10+ minutes and nothing happens.
    4.I tried using iTunes to recover my iPod while the iPod was in DFU mode.And still stuck in "Recovery mode".
    5.I made sure my iTunes was updated.
    6.Unplugged everything except for my mouse and tried every USB port on my computer.and in between switching tried to "Restore" still Error code 21 then tried  "Update" and my iPod and I still got Error code 21 on every attempt.
    Any response on how to fix this is greatly appreciated.

    Jailbreaking
    Jailbreaking voids the Apple warranty and also means that you will not get any support from Apple, including from this Apple forum. Jailbreaking can't be discussed in this Apple forum.
      Unauthorized modification of iOS has been a major source of instability, disruption of services, and other issues

  • New ipod 5th gen 30 gb won't synch library

    My desktop(xp) says my ipod needs to be retored. However, I get the 1418 error message. I removed everything from the usb, printer, etc.
    I called apple. No help. They say it needs to be restored and I should find a way to do this. Try a laptop.
    I go to my laptop and transfer my itunes library from an ipod that was stolen. The message says my ipod needs to be updated (running itunes 7.0.2). It supposedly updates. It will not synch my library. It did synch 19 songs from a cd.
    Any suggestions? Thank you.

    A way to turn it off is to wait for it to run out of power, that way it will have to turn off eventually. Then restart it, and restore again.

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