TS4062 Tried all Apple suggested resolutions and still can't sync using wifi

Anyone out there still having wifi syncing issues? Can't get Itunes to recognize device and my Iphone is shaded grey even with it connect to wifi.

Try locating your account first - http://support.apple.com/kb/HE34 - then contact support for assistance if you'll have a hard time doing so.
https://expresslane.apple.com

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HT201412 I have tried all of the above and still can't get my ipad to respond

I have tried all of the above and still can't get my ipad to respond

Everything? Did you see the very last part about restoring the iPad and did you notice that there is another link in that step in case you cannot restore the iPad?
Symptoms
Your iPhone, iPad, or iPod touch may occasionally stop responding to buttons, switches, or touchscreen input and may exhibit one or more of the symptoms listed below.
Resolution
If any of these symptoms occurs, follow the steps in this article to resolve the issue. The device:
Does not return to the Home screen after pressing the Home button
Does not wake from sleep after pressing the Sleep/Wake button
Does not turn on (or power on) when pressing any button
Appears frozen or unresponsive
Is unable to "Slide to Unlock" or "Slide to Power Off"
If a single application is not responding or freezes when it opens, you can force it to close
Press and hold the Sleep/Wake button until the red slider appears. When the red slider appears, release the Sleep/Wake button.
Instead of dragging the red slider, press and hold the Home button for six seconds.
If the device does not return to the Home screen, see the steps below to restart.
If the device is unresponsive or certain controls aren't working as expected, try restarting
To turn off the device, press and hold the Sleep/Wake button until the red slider appears.
Slide your finger across the slider to turn off the device.
To turn on the device, press and hold the Sleep/Wake button until the Apple logo appears.
If the device remains unresponsive or does not turn on (or power on), try resetting
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds.
If there is no video, verify that the device has enough charge to turn on
If you are using an iPad, ensure that it's connected to the 10W USB Power Adapter.
Let charge for at least twenty minutes, then see if it starts normally.
If there is no image on the screen, press the Home button to attempt to wake the device.
If the screen displays a red battery icon, let the device to continue to charge until it turns on.
If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes
Connect the device to your computer and open iTunes.
If the device appears in iTunes, select and click Restore on the Summary pane.
If the device doesn't appear in iTunes, try using the steps in this article to force the device into recovery mode.
Additional Information
Ensuring that your iOS device is kept updated to the latest software should minimize the occurrence of these issues.

TS3276 I've tried everything in this article and still can't send or receive email. I also contacted my provider and everything is working on their end. Does anyone have any suggestions?

I've tried everything in this article and still can't send or receive email. I also contacted my provider and everything is working on their end. Does anyone have any suggestions?

Went to Apple Genius Bar. Info from them plus my provider resolved the issue

Removed all elements of itunes and still can't rid of icudt49.dll?Please help

I have removed all elements of itunes and still can't get rid of icudt49.dll? please help

See Troubleshooting issues with iTunes for Windows updates.
tt2

I've tried all the suggestions but I still cannot load one particular webpage

I cannot connect to the webpage below with FF 5.0. It used to connect OK until about a month ago. I can connect with IE OK. I've tried all the suggestions, clearing all history, setting "No proxy" in Tools, Advanced, network, Settings, and I've allowed FF in Norton 360 Firewall. Is there anything else that I can try? I'm running Windows 7 (64 ''bit)

The OP uses Firefox 3.6.16 according to the user agent.
Try:
* http://kb.mozillazine.org/Error_loading_websites

HT5581 Why cant i get ITunes to open up on my windows 7/ 64bit I have tryed all kinds of stuff and still no luck?

Look on my desk top HP running windows 7/ 64bit. I can not for the world of me get ITunes to open up at all and have tried all .??

Many thanks for your post. I've been trying for days to get this sorted and was getting well fed up with I-Tunes. Really thought i'd never get it working again. Tried un-installing it, loading older versions and they still wouldn't work.
Came across your suggestion by chance and top man - it worked..!!!!
How you even knew what to do is beyond me - but thanks so much. I really was pulling my hair out.
You need to put your post over the Web as there seem to be loads of people having the same trouble.
Thanks again.

I've tried various resolutions and still can't add bookmarks when using Mozella. I used to be able to....this started about a month ago. can anyone help me?

I cannot add bookmarks. I have tried many resolutions, but still no results. I used to be able to bookmark, but now this doesn't happen. This happened after I refreshed my system.

Did you go to the Firefox profile folder and delete all places.* files or moved them to another location (folder)?
You can use this button to go to the Firefox profile folder:
*Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)
That will force Firefox to create a new places.sqlite database file and automatically import the bookmarks from the most recent JSON backup in the bookmarkbackups folder.
I'm not sure if a reset would work properly in cases like this with possible file corruption, but you can give it a try if deleting places.sqlite didn't work.
*https://support.mozilla.org/kb/reset-firefox-easily-fix-most-problems
If you reset Firefox then a new profile is created and some of your data (bookmarks, history, cookies, passwords, form data) is automatically imported and your current profile will be moved to the desktop (Old Firefox Data).
You will lose extensions and other customizations (toolbars, prefs) that you've made.
It is possible to recover more data from the old profile, but be cautious to avoid carrying over the problem.
Create a new profile as a test to check if your current profile is causing the problems.
See "Creating a profile":
*https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
If the new profile works then you can transfer some files from an existing profile to the new profile, but be careful not to copy corrupted files.
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

Iphone 4s - fully working after ios7 update, but since ios7.0.2 update wifi is locked out. Tried all of apples recommendations and still no joy. Is there anyway around it?

Iphone was working great, even after ios 7 update. However, since ios 7.0.2, the wifi has greyed out and wont work. I have done all the apple recommendations and even reset phone with apple tech help, but still no joy - is apple going to do another update to fix this problem???

Sounds like you have a battry issue but don't want to believe it.
If a car was running fine on one tank of gas, then you filled it up with another tank of gas and it began to run funny, one might suspect that tank of gas. But let's just say coincidence blew a valve-- would you think the new tank of gas was the culprit?
BUT WAIT!! It just might have been! The gas could have been of higher octane and put more more strain on the valves; you know, like going from 87 octane (OS6) to 93 octane (OS7) and showing you the engine was on the edge of compromise.
Sometimes you have to go with common sense. If everything else is ruled out, it must be the battery. And if it runs fine one moment in OS6 but immediately ***** in OS7, I'd believe my battery was suspect-- though comfy-- in OS6 but the OS7 showed its true power.
Moreover, if you had the answer-- or didn't want to believe someone's more competent advice-- why did you even call? You've already shown that you don't know much when you asked if you could go backwards after setting up the new OS as a new phone.
Additonally, if you're such the know-it-all, but yourself the $29 battery and put it in yourself. It's a piece of cake.
<Edited By Host>

I can no longer scroll with the button on my touch pad. Have tried everything on Firefox help and still can't scroll....HELP please.

I have just updated to the Firefox 4 Beta and from having no problems at all with the previous version I can now no longer scroll. I have reloaded my touch pad drivers and also been onto "about:config" and altered various things suggested by 'firefox help' and still no luck. The scroll button on the touch pad does still work as I can still scroll in Thunderbird and any of the other programs that I use, just not with Firefox any longer. Any suggestions would be gratefully received. Many thanks.

Since today the scrolling started to work for me. Was there a fix auto installed? I havent updated anything that I know about.
I might have uninstall an old Java JRE, don't remember when I did it, could that have done it?

Trying to watch full screen and still be able to use the MBP Desktop

I have a 2012 MBP currently running OSX Mountain Lion. I have had no issues connecting my MBP to my HDTV, however, when I watch a TV show or movie in Full Screen I am unable to use the MBP desktop. Is this possible, and where can I change the setting, so that I can still access the desktop while using the extended or mirror display with the show on my HDTV?

Play the movies with VLC.
<http://www.videolan.org>
In its Video preferences, uncheck "Black screens in Fullscreen mode" and set "Fullscreen Video Device" to your external display.

Cookies are written to the cookie file but sites are not finding them. I've tried all the suggestions I could find. I'm using OS 10.5.8 Could there be something in the OS causing the problem? My Win7 laptop works with the same sites.

I cannot log-in to accounts on other websites e.g. eBay, Amazon, for starters. I get messages that I need to turn on cookies. They are on and I can see the cookies in the cookie file but the programs are not making the connections and not finding the cookies. I've found that I have the same problem with Safari and Camino. Could something in the OS be interfering and if so, how can I fix this? The problem only exits on my Mac with OS 10.5.8 On my new Windows 7 laptop Firefox has no problem logging into any of my existing accounts.

If clearing the cookies doesn't help then it is possible that the file cookies.sqlite that stores the cookies is corrupted.
Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete cookies.sqlite-journal and cookies.txt, if they exist, in the Firefox Profile Folder in case the file cookies.sqlite got corrupted.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Cookies
*http://kb.mozillazine.org/Websites_report_cookies_are_disabled

I tried the troubleshooting tips posted above, Still can't sync w/outlook

Since I upgraded to version 1.1.3 I can't sync with Outlook Calendar on my PC. Before 1.1.3 it took a while (several minutes) now it always gives the error message "iphone has disconnected cannot sync" (or words to that effect)
I went through each troubleshooting step above. Nothing seemed to work. The strange thing is I only got the message asking if I wanted to merge data once. I didn't even get it after I completely uninstalled itunes and all apple apps from my PC. All I really need to sync on my PC is Calendar. Everything else gets synced on iMac.
Any one have any ideas on this??? Thanks, Chip

Thanks for the reply. The Itunes trouble shooting in Itunes help. I don't get an error message, it just states can't see ipod like if it wasn't plugged in. I do get an error message on a few of the songs when sync that say error 50, and state that they can't be loaded to ipod. The weird thing is that I can load all of my libary except the latest 3 albums. They are in my libary but they won't load. I'm not sure but it seems like it started when the cloud came about from amazon which is where I buy most of my music.

Word works on admin account but not available on other accounts. How do I make it available? I have tried dropping word into applications but still can't be used on other account users....Help!

Can't make word available on other accounts on my imac. Have tried dropping word into applications and then opening when on other user account but won't open word.....help!

Duane,
If no one is able to help on this forum there is a Office for Mac Product Forums hosted by Microsoft, you may find your answer there.
Roger

TS2446 I have tried all of these steps and still says "Your Apple ID has been disabled" thats all it says everywhere. I have also tried reentering all my credit card info into iTunes and it says its invalid so I tried entering a different credit card; Sam

I am having issues with my Apple ID and iTunes. I can log into the Apple ID with no issues on the Apple website and on my iPhone and computer but as soon as I try and do an update to my 51 Apps that need to be updated it says "Apple ID as been disabled" and I have contacted iTunes and they said that my credit card was hacked so they shut it off. So I tried to enter a different credit card in iTunes and it says invalid. But it is not its a brand new card and I have used it multiple times and there is more then enough room on that card. I am upset because this has been going on for over 6 months now and if i make a new iTunes account all my stuff will be lost.
Please help!!

What did itunes support tell you?
If you did everything it says then you contacted them.
From the article you linked:
If the issue persists, you can visit iCloud Support, iTunes Support, Apple Print Products, or contact AppleCare for further assistance."

Firefox crashes several times a day. I have tried all the suggested fixes and none work. What do you recommend? You can contact me @ email removed

Nothing I try works to fix it.

cor-el
Thank you for the prompt reply,
Here is the info you requested,
Report ID Submitted
bp-5423c94c-44e6-486c-bcf8-a33f22150425 12 minutes ago
bp-7bb1c4cc-12f2-4453-a3cf-4c9392150424 1 day ago
bp-64aeb181-dfd9-4e2c-b443-05c332150424 2 days ago
bp-a102e41f-640e-41b5-a6af-d34c42150423 2 days ago
bp-47bea6b3-4216-4fdc-aa65-4cd042150423 2 days ago
Regards
Maka

TS4062 Tried all Apple suggested resolutions and still can't sync using wifi

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